PLAINANDSIMPLE Reviews 367

TrustScore 4.5 uit 5

4,4

We verifiëren geen specifieke claims omdat reviewers hun eigen mening mogen geven. We kunnen reviews echter wel als 'Geverifieerd' bestempelen als we bevestiging hebben dat er een zakelijke interactie heeft plaatsgevonden. Meer informatie

Om de integriteit van het platform te beschermen, wordt elke review op ons platform – al dan niet geverifieerd – gescreend door onze geautomatiseerde software. Deze software kan inhoud identificeren en verwijderen die in strijd is met onze richtlijnen, inclusief reviews die niet zijn gebaseerd op een echte ervaring. We zijn ons ervan bewust dat we weleens wat over het hoofd zien, dus je kunt altijd reviews rapporteren waarvan je denkt dat we ze hebben gemist Meer informatie

Lees wat reviewers zeggen

Beoordeeld met 5 van de 5 sterren

I had to return some items, and got a gift card credit to use. When I came to use the gift card, I had a bit of a struggle at checkout, and ended up paying full price. I contacted the company, and q... Toon meer

Beoordeeld met 1 van de 5 sterren

Sizing was shown as Regular Fit, items delivered were 'Slim Fit' - not even an option on the website. I raised an enquiry with customer services to understand if they had changed sizing or if it was a... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

Excellent customer service ! Very quick to help with queries and so friendly and polite. The t-shirt I ordered for my son is beautiful quality and he is so pleased it’s 100% organic cotton. Really re... Toon meer

Beoordeeld met 5 van de 5 sterren

Happy with quality of the material - most organic cotton t-shirts are thinner and do not feel quite so soft. Always looking for white t-shirts, vest, cropped t-shirts to wear as under layers so happy... Toon meer

Bedrijfsgegevens

  1. Kledingwinkel

Geschreven door het bedrijf

Premium quality everyday clothing that has been made to be recycled or composted. Reducing waste with great products that are great for the planet 🌍


Contactgegevens

4,4

Uitstekend

TrustScore 4.5 uit 5

367 reviews

5 sterren
4 sterren
3 sterren
2 sterren
1 ster

Vraagt klanten om een review

Dit bedrijf nodigt klanten uit om een review achter te laten. Deze mag zowel positief als negatief zijn.

Heeft 100% van zijn negatieve reviews beantwoord

Reageert doorgaans binnen 24 uur

Zo gebruikt dit bedrijf Trustpilot

Ontdek hoe ze hun reviews verzamelen, beoordelen en modereren.

Bedrijven op Trustpilot mogen geen beloningen aanbieden of betalen om reviews te verbergen. Reviews zijn de meningen van individuele gebruikers en niet van Trustpilot. Meer informatie

Beoordeeld met 4 van de 5 sterren

New customer

New customer, order paid for and then received email saying that I could get 10% 'off first order! Pointed out to P&S who responded immediately and refunded 10% of price. I like that sort of response.

22 november 2024
Review zonder uitnodiging
Beoordeeld met 1 van de 5 sterren

Great idea poor execution.

I love the idea behind this company so I bought several premium weight black t shirts for £19 each (Order PS8135) expecting them to be a much better quality than what you can get elsewhere for less than half the price. The claimed premium cotton is not that much different to what you can get in M&S for £6 and the M&S ones are a better fit. It’s also worth pointing out that it takes nearly 2 weeks to receive a refund from the date they receive the returned order. You have to do better guys as there’s to much competition to get this wrong. I’d never buy again.

2 november 2024
Review zonder uitnodiging
Logo PLAINANDSIMPLE

Antwoord van PLAINANDSIMPLE

Hi Marc, so sorry to hear that you had a bad experience with our premium weight organic t-shirts. We pride ourselves on creating quality products using sustainable materials that have been designed to last through countless wears and washes. We make everything ethically and responsibly where all of our t-shirts are made from 100% premium GOTS certified organic cotton and at 200 GSM they are thicker than most t-shirts on the market. Noted for your return/refund feedback - as per our return policy, it usually takes 7-14 days for your return to be processed by our warehouse team and for your refund to be issued. This is as fast as they can go but we will see how we can make it faster in the future. If you have any questions at any time don't hesitate to email us at info@plainandsimple.com. Many thanks, Duco (the founder)

Beoordeeld met 5 van de 5 sterren

THEY ARE TOO COMFY


T-shirts were delivered extremely fast, just in time before my trip. I have to mention that I was glad to see compostable packaging and the high-quality T-shirts inside. At this point, I have been using them for approximately a month and want to say DO NOT BUY THEM, as you will not be able to take them off—THEY ARE TOO COMFY

8 oktober 2024
Beoordeeld met 5 van de 5 sterren

Very good quality clothing that is a…

Very good quality clothing that is a pleasure to wear. People I know have commented on the obvious quality and are very interested in where to got it.
Very good customer service so far. I will definitely buy from here again.

4 oktober 2024
Beoordeeld met 5 van de 5 sterren

Great

Great quality materials, sturdy feeling and comfy trousers, sustainable practice..win, win, win🙂

10 oktober 2024
Beoordeeld met 5 van de 5 sterren

Quite simply these are the best tees and sweats ever!

Quite simply these are the best t-shirts I've ever owned. The 2 I bought a couple of years ago are still going strong. Wash after wash, wear after wear. I've just got a sweat and the quality is equally superb. I cannot recommend highly enough. Cheers!

9 oktober 2024
Beoordeeld met 1 van de 5 sterren

Joggers are like cardboard

Bought the joggers from PLAINANDSIMPLE as I was really wanting some ethically and sustainable made joggers that were soft and I loved the vibe of the company. The h=joggers were the stiffest things I have ever tried on, I followed the size guide and the large was still tight for me - not at all relaxed. They fit so odd! If you dont have hips or a bum - you'll be fine! Not made for hourglass figures with thighs. Tried on and had them on my body for about 0.8 seconds and immediatley took them off. I dont know who signed off on saying these are super soft. If you are tall as well you've got no chance, length wise they fit me great but im only 5"3. Maybe their other stuff is better, but tat that price, not willing to try.

10 oktober 2024
Review zonder uitnodiging
Logo PLAINANDSIMPLE

Antwoord van PLAINANDSIMPLE

Hi eD, so sorry to hear you had a bad experience with our heavyweight organic joggers. At 450 GSM they are certainly heavy, the fabric may feel a little stiff at first but as they are made out of 100% GOTS certified organic cotton they will get softer and softer wash after wash. We haven't been able to identify your order from your Trustpilot name but kindly return your joggers for a refund or email us info@plainandsimple.com if you have any questions at anytime. Many thanks, Duco (the founder)

Beoordeeld met 5 van de 5 sterren

Fantastic clothes

Fantastic clothes. I was really impressed that it's 100% biodegradable. Very friendly helpful staff.

5 september 2024
Beoordeeld met 5 van de 5 sterren

Excellent joggers

Excellent joggers, so good I bought more, I’m always muddy
Really quality, organic 100% cotton they feel like they’ll last a long time
Love the return and recycle discount

14 oktober 2024
Review zonder uitnodiging
Beoordeeld met 2 van de 5 sterren

Next day delivery not guaranteed

I ordered with guaranteed next-day delivery on a Wednesday, to be extra sure I would receive the goods before leaving for a holiday on Saturday morning. The goods eventually arrived on Saturday afternoon (too late) due to issues with the courier, which I wasn't made aware of and had to chase customer services about. A positive was that the postage was refunded, but I went without the order!

11 september 2024
Logo PLAINANDSIMPLE

Antwoord van PLAINANDSIMPLE

Hi Sean, hope you're well and had a fantastic holiday. So sorry again that your order didn't arrive in time for it. As mentioned, after your order was placed on Wednesday, for reasons unknown, our regular DPD driver did not turn up to pick up your order. Unfortunately, we were not made aware of this and by the time you emailed on Thursday, we immediately sent a replacement via Royal Mail but sadly it was too late in the day for next day delivery. Thank you for noting the positive and I hope it's understandable that courier issues are somewhat out of our control. If you have any questions at any time don't hesitate to email us at info@plainandsimple.com. Many thanks, Duco (the founder)

Beoordeeld met 3 van de 5 sterren

Unsatisfying

Order the T-shirt, received, after measuring myself the T-shirt didn't fit as expected, also not convinced about the quality of the T-shirt, send back. Spent 6 pounds in delivery for a t-shirt didn't buy.
Pity, because i could have buy 3-4 but after losing 6 pounds for trying it and losing it, i better try them on a shop
Fast response from seller, money refunded.

10 september 2024
Logo PLAINANDSIMPLE

Antwoord van PLAINANDSIMPLE

Hi Miguel, so sorry to hear that the t-shirt you ordered didn't fit you as expected, we pride ourselves on creating quality products using sustainable materials that have been designed to last through countless wears and washes. As per our returns policy, original shipping costs are non-refundable and there is a fixed return fee of £2.95 per order. As mentioned, this party covers the cost of sending your item(s) back to us. As a small sustainable business we can't afford to cover the cost of all customer returns and I hope that's understandable. Thank you for noting our fast response time and refund. If you have any questions at any time don't hesitate to email us at info@plainandsimple.com. Many thanks, Duco (the founder)

Beoordeeld met 5 van de 5 sterren

THE BEST 👌

The best and ONLY Tee's I ever wear. Great quality, great customer service and I really align with the ethos of the company. The only problem I have with giving them 5 stars....is I'd rather give them 6!

8 oktober 2024
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

It is just what I wanted

It is just what I wanted. Great colour, ( perfectly matched what was shown on the website ) and oversized fit. Just washed the sweatshirt for the first time and it’s come out perfectly. I’d buy another one in a heartbeat 👍

7 september 2024

Dit is Trustpilot

Iedereen kan een review op Trustpilot achterlaten n.a.v. een ervaring met een bedrijf. Gebruikers hebben het recht om hun feedback op elk moment te wijzigen of te verwijderen, en elke gepubliceerde review is zichtbaar zolang het account van de betreffende gebruiker actief is.

Bedrijven kunnen reviews verzamelen via geautomatiseerde uitnodigingen. Deze reviews worden als geverifieerd bestempeld, omdat het evident is dat ze op echte ervaringen gebaseerd zijn.

Lees meer over geverifieerde reviews.

Wij beveiligen ons platform met behulp van toegewijde specialisten en slimme technologieën. Lees meer over hoe wij nepreviews bestrijden.

Lees meer over Trustpilots reviewproces.

Hier vind je 8 tips voor het schrijven van een goede review.

Verificatie helpt ervoor te zorgen dat echte mensen de reviews schrijven die je op Trustpilot ziet staan.

Beloningen aanbieden voor reviews of een slechts een bepaalde groep mensen vragen om een review te schrijven, kan de TrustScore beïnvloeden. Dit is in strijd met onze richtlijnen.

Lees meer