Plenti Reviews 

2.417
•
TrustScore 4.5 uit 5

4,6

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Lees wat reviewers zeggen

Beoordeeld met 5 van de 5 sterren

I had tried several other lenders to get a personal loan - in terms of soft enquiries. And when I went to commit they all had caveats such as they'll contact my work, or they will only do it after... Toon meer

Beoordeeld met 5 van de 5 sterren

After being turned down multiple times by platforms (where I got turned down without ever getting to speak to an actual human to explain my current situation), plenti come through for me! Thank you so... Toon meer

Beoordeeld met 3 van de 5 sterren

Cancelled the approved plan with RAA, even after contacting to discuss prior to the expiry date, so i reapplied and install happened last week. Receiving emails today saying you will be cutoff in 7... Toon meer

Beoordeeld met 5 van de 5 sterren

Easy to apply for, fast and we got conditional approval instantly. Thank you so much Plenti. We were referred to another finance option before yours and the application couldn’t even be submitted over... Toon meer

Bedrijfsgegevens

  1. Niet-bancaire financiële diensten
  2. ook in
  3. Financiële instelling
  4. Investeringsmaatschappij

Geschreven door het bedrijf

When it comes to your big ideas, there's never been a better time than now to make it happen. That's where we come in. Plenti is building a faster, fairer approach to lending — one that helps you get where you want to be sooner.

Geschreven door het bedrijf


Contactgegevens

4,6

Uitstekend

TrustScore 4.5 uit 5

2K reviews

5 sterren
4 sterren
3 sterren
2 sterren
1 ster

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Dit bedrijf nodigt klanten uit om een review achter te laten. Deze mag zowel positief als negatief zijn.

Heeft 56% van zijn negatieve reviews beantwoord

Reageert doorgaans binnen 1 week

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4,6

Alle reviews

(2.417)

277 reviews in de afgelopen 12 maanden

Een review schrijven
Bedrijven op Trustpilot mogen geen beloningen aanbieden of betalen om reviews te verbergen. Reviews zijn de meningen van individuele gebruikers en niet van Trustpilot. Meer informatie

Beoordeeld met 5 van de 5 sterren

Smooth, fast and easy from start to finish

My experience with Plenti was genuinely positive. The application process was straightforward, the communication was clear, and everything moved quickly without any hassle. Their service felt organised and transparent, and payments were simple to manage. It was refreshing to deal with a company that keeps things easy and delivers exactly what they promise.

29 april 2026
Review zonder uitnodiging
Logo Plenti

Antwoord van Plenti

Hi Phil,

Thank you so much for reaching out and sharing your experience. We’re happy to hear that you’ve had such a positive journey with Plenti.

We take great pride in providing helpful and responsive customer support, so your comments mean a lot to us.

Please remember you’re always welcome to contact us if you need further assistance or have any questions down the line.

Warm regards,
Sarah
Customer Support Team Lead

Beoordeeld met 5 van de 5 sterren

This company was great to deal with…

This company was great to deal with money hit the account in a few hours hassle free. My broker used this company as they have been known to be the best for caravan asset financing I don’t have a fantastic credit rating but they were happy to take me on very much appreciated to my broker and this company for providing me funds to buy a new caravan for our family to go on holidays in.

28 april 2026
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

Process is easy from start to…

Process is easy from start to completion. emails & texts advising of progression. Very happy with service & would recommend Plenti to family & Friends with no hesitation.

13 april 2026
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

Thank you for fast and very…

Thank you for fast and very professional service.
From the very start, discussing my loan with my broker, to the money being deposited into my account, this has been a breeze.

Thoroughly recommend to others to contact you in the future.

27 april 2026
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

Madi was my excellent loan agent

Madi was my loan agent. At first, due to lack of experience, I was quite uncertain. Madi was marvellous, reassuring me all the way and explaining everything. In the end it was quick, efficient and extremely positive. Thank you so much Madi. Hope to deal with Madi again.

20 april 2026
Review zonder uitnodiging
Beoordeeld met 2 van de 5 sterren

Very mixed experience

Very mixed experience with numerous issues.
I applied for the WA govt. rebate on solar batteries and the no interest loan.
Driver's license online identification "appeared" to work but I then received an email saying it had failed. I then updated a scanned copy of drivers license which also failed and email asked for Passport and Medicare card. At this stage I started to suspect identity fraud. After multiple phone calls both representatives blamed their identification provider! - seriously? Identification eventually worked after additionally uploading my Medicare card and a phone call.
Re: the loan application it clearly does not support self funded retirees and asked for Centrelink information. After speaking to an agent I uploaded my latest SMSF statement which was also rejected via email.
Eventually sorted out through another phone call and loan conditionally approved.
I also had an issue with the loan confirmation online process timing out and having to restart this.

Staff on the phone were very helpful and sorted the issues out eventually.

I suspect they have some automated AI/Robot systems that attempt to process the rebates/loan applications automatically if you're "Joe Average" and fail miserably if you're not a "Joe Average" use case - if so be prepared for plenty of failed emails and subsequent phone calls.

Glad I got there eventually but a poor IT implementation (Agile?) that needs work and testing! I pity their help desk staff.

24 april 2026
Review zonder uitnodiging
Logo Plenti

Antwoord van Plenti

Hi SM,

Thank you for taking the time to share such detailed feedback.

We’re sorry to hear about the frustration you experienced throughout the application process, particularly with identity verification, document checks, and the loan application flow. We understand how time-consuming and concerning this would have been, especially when multiple attempts were required.

It’s also disappointing to hear that parts of the process did not accommodate your circumstances as a self-funded retiree as smoothly as they should have. Your experience highlights where the current process and system prompts are not as clear or flexible as they need to be.

We’re glad to hear that our phone support team was eventually able to assist and get things resolved for you, even though it took longer than it should have. We’ll be sure to pass on your positive feedback to them.

Your comments around system reliability, document handling, and application flow are genuinely appreciated and will be shared with the relevant teams for review and improvement.

Thanks again for your feedback, it helps us identify where the experience needs to be better.

Kind regards,
Bea
Customer Support Team Lead

Beoordeeld met 1 van de 5 sterren

NEVER use Plenti especially in you're a self-funded retiree

Would NEVER use Plenti again. I applied for a no interest loan for the WA govt sola battery plan. When I went to the loan page they wanted my Centrelink payment details.On their form there was NO OTHER OPTION. As a self funded retiree there was no request anywhere on the chatbot to enter your financial details. So we sent our personal bank statements showing our monthly income from our financial planner...not good enough ...so we sent a signed letter from our registered financial adviser....still not good enough.....Then we sent our bank statements from our Self managed Supa Fund . Every time we rang trying to sort things out the person on the phone was polite and tried to help (thank you Crystal and Denvar).Nonetheless the whole process took 13 new emails with numerous conversations on each. I have just finished printing the copies of the agreements . The direct debit agreement doesn't even tell me which of my accounts they are going to take the funds out of! Will it be my personal account (which we prefer) or my Self managed Supa fund account ???The idiots that only set up the option on their initial form requesting a Centrelink account only and no other choice have discrimminated against self funded retiree

23 april 2026
Review zonder uitnodiging
Logo Plenti

Antwoord van Plenti

Hi Nigel,

Thanks for sharing your experience with us. We’re really sorry for the frustration and inconvenience you’ve encountered throughout your application process, particularly around the document requests and initial form options.

We understand how this would have been especially frustrating as a self-funded retiree, and we apologise that the process didn’t accommodate your circumstances more smoothly. Your feedback regarding the Centrelink requirement, document handling, and clarity of agreements has been noted, and we’ll be passing this on to the relevant teams for review and improvement.

We do appreciate your kind words about our team members and will make sure that feedback is shared with them as well.

Thanks again for taking the time to provide your feedback.

Kind regards,
Bea
Customer Support Team Lead

Beoordeeld met 5 van de 5 sterren

I have been utilising Plenti for a few…

I have been utilising Plenti for a few years.
Going through a hard time and Plenti have risen to the occassion once again to be great support.
Couldnt be more happier. Very professional. very quick process. Couldnt speak more highly

23 april 2026
Review zonder uitnodiging
Logo Plenti

Antwoord van Plenti

Hi Dan,

Thank you for taking the time to leave a review. We’re thrilled to know you’ve had a good experience with Plenti.

We’re committed to providing a friendly and supportive service, and it’s great to see that reflected in your feedback.

Should you require any support in the future, please don’t hesitate to reach out. We’re always happy to help.

Kind regards,
Sarah
Customer Support Team Lead

Beoordeeld met 5 van de 5 sterren

Great communicatin.

Great communicatin.
Was so easy to follow the instructions and the communication was instant, no fuss no complicated paper work or forms. a pleasure to do business with

22 april 2026
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

Fast service

Fast service, left no stone unturned to get the best rate for my loan. Easy application process

21 april 2026
Review zonder uitnodiging
Beoordeeld met 2 van de 5 sterren

Not interested in helping solve problems

They Knocked my loan application back and gave me no indication why. Not interested in helping me. Made a complaint, got my records from them, got my credit report, which was rated excellent. I spoke to someone from complaints, they finally indicated somewhat obtusely that the problem may be to do with a loan with a high credit limit,which btw was virtually paid off, I had the bank reduce the credit limit, I had my credit report updated to reflect this and reapplied, this time I, successfully got the loan. Very dissapointed that plenti made it so difficult for me and weren't
interested in listening to my case or assisting me in how I can be eligible for the loan.

8 april 2026
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

Trust and see

It puts your mind in peaceful mode. The service was quick and efficient. I will recommend this to anyone who needs help with loan.

20 april 2026
Review zonder uitnodiging

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