Plumbs Reviews 

5.963
TrustScore 4.5 uit 5

4,4

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Lees wat reviewers zeggen

Beoordeeld met 5 van de 5 sterren

The lady who came to visit was absolutely superb. We were concerned about fabric to select due to our poodle sitting on the pouffe habit of digging before setting. She suggest a fabric which has worke... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 1 van de 5 sterren

I had a representative come to my house to price 4 sofa cushions. Susan insisted that plumbs only uses their own material and priced 4 cushions at £1150. She was extremely miserable with the worst att... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

From start to finished product - everything was excellent. Lynn realised exactly what I wanted and showed me the most suitable fabrics for loose covers for a small sofa. She measured and photographed... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

The salesman was very helpful and polite & talked us through what was involved in the purchase order and payment We are very happy with the new curtains as they make the rooms warmer & cosy & look... Toon meer

Bedrijf heeft geantwoord

Bedrijfsgegevens

  1. Huis en tuin

Informatie afkomstig van verschillende externe bronnen

Plumbs is family owned and run with over 50 years experience of producing beautiful, made-to-measure furniture covers and curtains to an exceptional standard. We also provide a comprehensive reupholstery service.


Contactgegevens

4,4

Uitstekend

TrustScore 4.5 uit 5

6K reviews

5 sterren
4 sterren
3 sterren
2 sterren
1 ster

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4,4

Alle reviews

(5.963)

635 reviews in de afgelopen 12 maanden

Een review schrijven
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Beoordeeld met 5 van de 5 sterren

Great job

Managed to get the sofa recovered and returned in order to surprise my mum who was delighted with the new look sofa that is over 50 years old !

25 juni 2026
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Antwoord van Plumbs

Wow, thank you for such a glowing review! We’re so happy to hear that you’re enjoying the quality of your reupholstered furniture. We put a lot of effort into ensuring our products are made to last and provide value, so your feedback really makes our day!

Beoordeeld met 5 van de 5 sterren

Choice of Curtains


Very professional and very friendly in her work

2 juli 2026
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Antwoord van Plumbs

We truly appreciate your feedback and your trust in our products and service. Should you have any further questions or need assistance, we’re always here to help. Thanks again!

Beoordeeld met 5 van de 5 sterren

Excellent agent Malcolm

Excellent agent Malcolm
Good quality
Good service.
Thank you.

26 juni 2026
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Antwoord van Plumbs

Thank you for sharing your positive experience with us. We’re delighted to hear that you’re satisfied with the quality of the product. Our team works hard to ensure we deliver high-quality items that exceed customer expectations, and it’s rewarding to know we’ve succeeded.

Beoordeeld met 5 van de 5 sterren

3 very good visits - new life to expensive originals

3 very good visits - discussing possibilities and prices and ordering (no pressure) ; measuring ; fitting. All very efficiently conducted. Second time of using Plumbs, previous time 8 years ago for other chairs. The fit is perfect. Excellent value; new life to expensive originals. Would absolutely recommend. Thank you Paul Pole.

26 juni 2026
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Antwoord van Plumbs

Thank you for sharing your positive experience with us. We’re delighted to hear that you’re satisfied the service received and our high-quality items that exceed customer expectations, and it’s rewarding to know we’ve succeeded and would like to thank you, Joan for your valued custom.

Beoordeeld met 5 van de 5 sterren

Excellent service and great product

Excellent service and great product. Very pleased with our "new" sofas!

24 juni 2026
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Antwoord van Plumbs

Thank you for taking the time to provide us with your feedback. We're really pleased to hear that you have received excellent service and that you are delighted with your new Tailored sofa covers, Susan.

Beoordeeld met 5 van de 5 sterren

A great customer experience

I had a really good experience from Plumbs. Everything from measuring up, the range of great fabrics to choose and delivering and fitting my curtains well within the timescale they promised.

24 juni 2026
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Antwoord van Plumbs

Thank you for sharing your positive experience with us. We’re delighted to hear that you’re satisfied with the quality of the products. It's great to hear that your expectations have been met.

Beoordeeld met 5 van de 5 sterren

Very good result

Very good result, some delays to shipping but the factory is in Dover and I'm in Suffolk.

24 juni 2026
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Antwoord van Plumbs

Thank you for taking the time to provide us with your feedback Brian. We're thrilled to receive your 5-stars!

Beoordeeld met 1 van de 5 sterren

Very poor workmanship

Whilst Anne, your representative was extremely helpful, I was very disappointed with the covers. The bottom of the covers were so tightly stitched and therefore very puckered . My daughter has had to remove all the covers, sofa, chair and poufee and tried to improve the overall appearance which was a difficult task. Whilst I appreciate that covers are not comparable to reupholstery, considering the price I paid I certainly expected a much better standard. Therefore I would deter anyone from using your services.

1 juli 2026
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Antwoord van Plumbs

Thank you or taking the time to provide us with your feedback. We're sorry to hear of the issues that you are experiencing with your order. We have no record, that you have raised this with our Team, who would be happy to assist you further. Please send over images to Plumbs@plumbs.co.uk and one of our Team members will contact you.

Beoordeeld met 5 van de 5 sterren

Amanda was so professional and…

Amanda was so professional and knowledgeable. I took her advice on fabrics and chose loose covers which arrived in 3 weeks and Amanda fitted them perfectly. I am so pleased with the result.

2 juli 2026
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Antwoord van Plumbs

Thank you for taking the time to provide us with your feedback. We're really pleased to hear that you have been delighted with the service and the quality products.

Beoordeeld met 4 van de 5 sterren

Good service at home

The sales person visited my home, measured up and advised me on my choice of fabric for cushion covers to fit my L-shaped sofa. She was helpful and friendly.

The items were made promptly (quicker than I was led to expect) and the representative returned to install them for me. They were quite expensive for what they are, but well-made and look good. One of the zips broke, but the salesperson was able to fix it and I was happy with the finished job.

1 juli 2026
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Antwoord van Plumbs

Thank you for taking the time to provide us with your feedback. We're really pleased to hear that you have been delighted with the overall progress of the order, and the end result.

Beoordeeld met 5 van de 5 sterren

It was an easy experience to deal with Plumbs

It was an easy experience, I was sent swatches of material and to be honest it did take me a long time to decide. Once I contacted Plumbs to confirm my choice they were very quick to respond. Their operative in my area was both friendly and professional, can’t fault them.

22 juni 2026
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Antwoord van Plumbs

Thank you for taking the time to provide us with your feedback. We're really pleased that you have received good service, which has met your expectations.

Beoordeeld met 5 van de 5 sterren

First rate

First rate, perfect service

1 juli 2026
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Antwoord van Plumbs

Thank you for taking the time to provide us with your feedback. We're really pleased to hear that you have received perfect service, which you have rated first class.

Beoordeeld met 5 van de 5 sterren

Very good service.Both members of staff…

Very good service.Both members of staff were both professional.Curtains arrived a lot earlier than expected delivery date.Would certainly use Plunbs again.

19 juni 2026
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Antwoord van Plumbs

Thank you for taking the time to provide us with your feedback. We're really pleased that you have received good service, which has met your expectations.

Beoordeeld met 5 van de 5 sterren

Fantastic new loose covers.

We have just had new loose covers made for our sofa by Plumbs. Margaret came to our house and helped us choose a material. She was knowledgeable and helpful. Because we are moving overseas in a few weeks, she called HQ and spoke to one of Plums owners to get his commitment that the covers would be available in time. This was very reassuring. The quote seemed reasonable to us and we paid our deposit. We then had a ‘pattern cutter visit, who carefully re- created the loose- covers in a white fabric that would act as the pattern for our new covers. Within 2 x weeks we were told our covers were ready and they were delivered by courier. Finally plumbs sent their fitter who visited us to fit the new covers. Really happy with them. Great quality, terrific fit for a reasonable price. Thank you plumbs. An excellent service.

30 juni 2026
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Antwoord van Plumbs

Thank you for taking the time to provide us with your feedback. We're really pleased to hear that you have been provided with excellent service and that your delighted with the end result.

Beoordeeld met 5 van de 5 sterren

Excellent service from start to finish…

Excellent service from start to finish buying replacement covers for a 30 year old Multiyork 3 piece suite.
Fabric samples arrived quickly. Our consultant, Wayne, was very helpful & accomplished in taking the measurements & fitting the new covers.
The result is a 3 piece that looks great & could be mistaken for new

22 juni 2026
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Antwoord van Plumbs

We appreciate you taking the time to provide is with your feedback. We're really pleased to hear that you have received excellent service and that you are delighted with the transformation.

Beoordeeld met 5 van de 5 sterren

Amanda was great and super-helpful

Amanda was great and super-helpful. We are very happy with our covers.

18 juni 2026
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Antwoord van Plumbs

We appreciate you taking the time to provide us with your feedback. It's great to hear that you have been delighted with the service and quality.

Beoordeeld met 5 van de 5 sterren

Great Service

Great Service from a lovely lady called Tracy who measure exactly and showed me some wonderful material samples. Cannot fault.

18 juni 2026
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Antwoord van Plumbs

Thank you taking the time to provide us with your feedback. It's great to hear that you have been delighted with the service and quality.

Beoordeeld met 4 van de 5 sterren

My appointment on time with a good…

My appointment on time with a good selection of materials for loose covers.Covers measured and deposit taken really efficiently.Told 5 weeks but informed later 6 weeks.
On arrival fitted quickly with no fuss and really pleased with the colours and material i chose.

26 juni 2026
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Antwoord van Plumbs

We appreciate you taking the time to provide us with your feedback. All our products come with different lead times, to ensure we meet manufacturing standards, and quality our customers quite rightly deserve.

Beoordeeld met 5 van de 5 sterren

Beautiful quality and design of…Outstanding!

Beautiful quality and design of fabrics,showing contemporary and traditional styles. Susan Solis, the representative was superb! Friendly, helpful and knowledgeable. Quick efficient service. The covers are a perfect fit. I recommend the easyfit.

5 juni 2026
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Antwoord van Plumbs

Thank you for taking the time to provide us with your feedback. We're really pleased to hear that you have been delighted with the quality and design, as well as the service received which has met your expectations.

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