The lady who came to visit was absolutely superb. We were concerned about fabric to select due to our poodle sitting on the pouffe habit of digging before setting. She suggest a fabric which has worke... Toon meer
Bedrijf heeft geantwoord
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From the initial consultation with Karen to the delivery of new curtains (Karen) and the reupholstered chairs carried out by Tony from pickup to delivery the service throughout has been exemplary. The... Toon meer
I had a representative come to my house to price 4 sofa cushions. Susan insisted that plumbs only uses their own material and priced 4 cushions at £1150. She was extremely miserable with the worst att... Toon meer
Bedrijf heeft geantwoord
From start to finished product - everything was excellent. Lynn realised exactly what I wanted and showed me the most suitable fabrics for loose covers for a small sofa. She measured and photographed... Toon meer
Bedrijf heeft geantwoord
Bedrijfsgegevens
Informatie afkomstig van verschillende externe bronnen
Plumbs is family owned and run with over 50 years experience of producing beautiful, made-to-measure furniture covers and curtains to an exceptional standard. We also provide a comprehensive reupholstery service.
Contactgegevens
Brookhouse Mill, PR17PZ, Preston, Verenigd Koninkrijk
- 01772 838363
- social@plumbs.co.uk
- plumbs.co.uk
4,4
Uitstekend
6K reviews
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Too expensive as it was for replacement…
Too expensive as it was for replacement inside cushions and we had to fit them ourselves .
Customer
15 mei 2026
Antwoord van Plumbs
We appreciate you sharing your experience with us. Some products purchased, customers are given the opportunity to purchase these direct, alternatively we will always ensure we have a Consultant fitting service. We’re sorry to hear that you are unhappy with the experience and if you wish to share your feedback with us, please contact us directly on 01772 838363. We will always look at way’s to improve our customer experience.
Antwoord van Plumbs
We appreciate you taking the time to share your feedback with us June, and we’re delighted to hear that you are happy with the results.
high standards
Collette the fitter has the highest standards and is making sure I have the perfect fit and the quality of the material and new cushions has brought my old sofa back to life
14 mei 2026
Antwoord van Plumbs
Thank you for your feedback Michele. It’s great to hear that you have been overall pleased with the results and we appreciate you sharing your thoughts with us.
My furniture was collected and…
My furniture was collected and delivered in a timely manner.
The sofa,and chair were both recovered. Both to a high standard.
I'm delighted with the work carried out.
Overall the service from the initial consultation till completion today was excellent. Good communication from the company at all times.
Very happy customer.
29 mei 2026
Antwoord van Plumbs
We appreciate you taking the time to provide us with your feedback, Janette. It’s great to hear that you’ve been pleased with the communication and quality products.
Very happy experience
The quality of my easy fit covers far exceeded expectations, once my order was placed it was processed well within the anticipated timeframe. Rob was my allocated advisor, I found him to be very proficient, and have no hesitation in recommending him or Plumbs. I would definitely use them again.
21 mei 2026
Antwoord van Plumbs
It’s great to hear that we have exceeded your expectations, Muriene and we appreciate you sharing your experience with us.
The designer was helpful and…
The designer was helpful and knowledgeable so the experience was fairly easy. Thank you
22 mei 2026
Antwoord van Plumbs
Thank you for your feedback Jane. It’s great to hear that you have been delighted with the overall experience.
All calls dealt with smoothly except…
All calls dealt with smoothly except for a small delay in confirming that the fabric was available
12 mei 2026
Antwoord van Plumbs
We appreciate you taking the time to provide us with your feedback, Trevor. We're really pleased to hear that your order has been progressed well, and that you have been delighted with the service and products.
Antwoord van Plumbs
Thank you for your feedback, Dave. We're pleased to hear that your expectations have been met, and that you are delighted with the fit of the covers.
I had my sofa seat and back cushions…
I had my sofa seat and back cushions replaced on a 16 year old Multi York sofa. Fantastic experience, Janet Clark was very accommodating around my working hours, took all the measurements. Every thing arrived in good time and was fitted for me.
I feel like I’ve got a brand new sofa now.
20 mei 2026
Antwoord van Plumbs
We appreciate you taking the time to provide us with your feedback, Polly. It's great to hear that you have been delighted with the service and products, which have met your expectations,
Very professional
Your representative was very good. Professional and helpful. She made the process easy.
I have had two settees fitted with covers in the past and love them. This time it was for an armchair. I'm happy with the fabric but not quite so happy with the fit this time. It doesn't quite fit on the arms. Hence a 4 star and not a 5. Very quick delivery.
11 mei 2026
Antwoord van Plumbs
Thank you for taking the time to provide us with your feedback, Carole. We're really pleased to hear that you have been delighted with the overall service. Please contact us and provide images to Plumbs@plumbs.co.uk and we'd be delighted to assess the images supplied, of the issues you.
The covers are too tight
The covers are well made , sadly they are too well fitted with no allowance for any shrinkage therefore I cannot have them dry cleaned as the risk of being unable to refit them is too great. Consequently I am left with covers that need cleaning …….. but how . ?????
Just a warning ! Generally loose covers have an allowance for this contingency . Perhaps it might be wise to go elsewhere for your loose covers . Plumbs are not able to help me with this issue
26 mei 2026
Review zonder uitnodiging
Antwoord van Plumbs
Thank you for your feedback Brenda. All our products come with washing and care instructions and also, a guarantee which is detailed in the Terms and Conditions of Sale. We have a committed Team, on hand to help.
I have requested some further information from you, to look into this.
Lovely covers in chosen fabric
8 mei 2026
Antwoord van Plumbs
Thank you for taking the time to provide us with your feedback, Karen. It’s great to hear that you have been delighted by your choice of fabric, and the quality finish.
Antwoord van Plumbs
We appreciate you taking the time to provide us with your feedback, Ida. It’s great to hear, that you have been pleased with the overall service received.
The sofa covers we got were of…
The sofa covers we got were of excellent standard. However the lack of communication was lacking.
No-one informed us that the material we ordered had run out and would therefore delay our order. However the lady I spoke to was very apologetic and I got an email the following day from Stephen also apologising. We had a phone call several weeks later from Adam saying he'd heard we needed him to put the covers on. Two weeks too late !
8 mei 2026
Antwoord van Plumbs
Thank you for taking the time to provide us with your feedback, Susan. We’re sorry to hear that your cover’s were delayed due to the fabric delay we experienced. Your journey, with us is extremely important and we will continue working on improving our communication. Once again, thank you for your feedback and valued custom.
Loose sofa covers
My consultant Mark Easton, was professional and friendly when he came to measure up. When he returned with the cover and cushions, he was efficient and professional when going about the fitting. The result is stunning! Far better than I could have hoped. The quality of the workmanship is fantastic, the fit, the fabric, everything.
13 november 2025
Review zonder uitnodiging
Antwoord van Plumbs
We appreciate your feedback Brenda. It’s wonderful to hear that you have been delighted with the overall service and quality.
Plumbs are very good
We decided to go for Plumbs rather than replace our sofa as we couldn’t find one with the right style and dimensions. Although 20 years old the sofa was well made and still in good condition. Plumbs are not inexpensive but they are very good. The measuring was extremely accurate and the new covers fitted perfectly. A private company with high quality staff who are clearly committed to providing great service. Really pleased with the finished article.
15 mei 2026
Antwoord van Plumbs
Thank you Richard, for your feedback. We are really pleased to hear that you decided on Plumbs, for your sofa restoration and it’s great to hear, that you are delighted with the end result’s.
Antwoord van Plumbs
We appreciate your feedback James!
It’s great to hear that you’ve received the best advice and been delighted with the service received.
We’ll pass this onto those involved with your order.
The service couldn’t have been better
The service couldn’t have been better. A very friendly and helpful young man carried out our wishes to the letter. Most pleasant experience. Thank you, Plumbs!
15 mei 2026
Antwoord van Plumbs
We appreciate you taking the time Carol, for taking the time to provide us with your feedback. It’s great to hear that we have met your expectations and that you’ve been delighted with the end result’s.
I was very pleased with my new loose…
I was very pleased with my new loose covers and will certainly use Plumbs again in the future
6 mei 2026
Antwoord van Plumbs
Thank you, Au for taking the time to share your experience with us. It’s great to hear that you are delighted with your covers.
Wonderful covers
Judith was brilliant at showing the covers i wanted and fitting them very satisfied would recommend plumbs .staff great.
19 mei 2026
Review zonder uitnodiging
Antwoord van Plumbs
Thank you Jacqueline, for taking the time to provide us with your feedback. We’re really pleased to hear how satisfied you are with the overall process.
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