The lady who came to visit was absolutely superb. We were concerned about fabric to select due to our poodle sitting on the pouffe habit of digging before setting. She suggest a fabric which has worke... Toon meer
Bedrijf heeft geantwoord
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I had a representative come to my house to price 4 sofa cushions. Susan insisted that plumbs only uses their own material and priced 4 cushions at £1150. She was extremely miserable with the worst att... Toon meer
Bedrijf heeft geantwoord
From start to finished product - everything was excellent. Lynn realised exactly what I wanted and showed me the most suitable fabrics for loose covers for a small sofa. She measured and photographed... Toon meer
Bedrijf heeft geantwoord
The salesman was very helpful and polite & talked us through what was involved in the purchase order and payment We are very happy with the new curtains as they make the rooms warmer & cosy & look... Toon meer
Bedrijf heeft geantwoord
Bedrijfsgegevens
Informatie afkomstig van verschillende externe bronnen
Plumbs is family owned and run with over 50 years experience of producing beautiful, made-to-measure furniture covers and curtains to an exceptional standard. We also provide a comprehensive reupholstery service.
Contactgegevens
Brookhouse Mill, PR17PZ, Preston, Verenigd Koninkrijk
- 01772 838363
- social@plumbs.co.uk
- plumbs.co.uk
4,4
Uitstekend
6K reviews
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Antwoord van Plumbs
Thank you for taking the time to provide us with your feedback. It’s great to hear that you have been pleasantly surprised by the service and quality, which has met your expectations.
Get Thinking
Cover very loose fitting moves all the time and seems very out dated using tape to secure covers. Surely after many washes pulling tape to get cover off and pressing it on again it will not be so strong I believe in this day and age a better way to secure cover is needed.
21 mei 2026
Antwoord van Plumbs
Thank you for providing us with your feedback. Our product manufacturing process is really important to us, to ensure all our products meet our requirements and customer expectation. All products come with guidance and after care information. We are always on hand for any assistance you may need. We have been manufacturing covers for over 60 years, and our quality is always improving, and very much important as we continue to grow. Please feel free to contact us on 01772 838363, should you wish to discuss your concern.
The rep who came gave us clear guidance…
The rep who came gave us clear guidance without any pressure.
His preparations were meticulous and the fitted covers are extremely good quality and fit, and value for money.
28 mei 2026
Antwoord van Plumbs
We appreciate you providing your feedback with us Wendy. It’s great to hear that you have thoroughly enjoyed the whole experience and that you are pleased with the results.
Antwoord van Plumbs
Thank you Sally, for your kind words and feedback. We’re really pleased to hear that you have received an efficient and reliable service, and most of all the quality of products.
Recommended
The quality of service, and the manner of your representative have been very good. Our new covers look smart and fit well. This would have been 5 stars, had the order been complete at the time of fitting (awaiting new seat pads and curtain fabric, from the order placed about a week after the main one).
29 mei 2026
Antwoord van Plumbs
Thank you for sharing your experience with us. It’s great to hear that you have been delighted with the service and quality products so far. Please contact us on 01772 838363 and we’ll be happy to provide you with an update on your order.
Great service from start to finish
Great service from start to finish. We are delighted with the new covers for our conservatory sofas and chairs.
Everything went as planned with no hold ups and we were kept informed at each stage. We cannot fault any part of the process.
29 mei 2026
Antwoord van Plumbs
We appreciate you taking the time to provide us with your feedback. We’re really pleased to hear that you’ve received great service throughout and that your order went smoothly and as planned.
Poor quality blinds - avoid at all costs
Chose Plumbs for custom-made roman blinds. Took months to arrive, then the mechanism broke less than a month after the 12 month guarantee ended. I appealed and they would not budge. Cost us hundreds - a costly mistake. Would not touch Plumbs again with a barge pole.
5 juni 2026
Review zonder uitnodiging
Antwoord van Plumbs
We appreciate you taking the time to provide us with your feedback. Whilst we understand you experienced a delay and we’d like to apologise for that. All guarantees are from delivery and are set out in the Terms and Conditions. Whilst your product is out of guarantee, we will always take the necessary steps to try and help and I am sorry to learn, that we have been unable to assist you further on this occasion.
Seat refurbishment
Good service with a knowledgeable and friendly representative. Excellent refurbishment work. It is a different and beautiful seat now.
20 februari 2026
Antwoord van Plumbs
Thank you Ann-Marie, for your feedback on on our service and products. We appreciate all feedback, and will share this with those involved in the production of your order.
My furniture looks new again.
Margaret, the local representative, was friendly, knowledgeable, and helpful. There was a good selection of fabrics to choose from and I liked her ideas and suggestions which aided my selection. I decided on loose covers for both my three sofas and the dining room chairs. The covers are well made and when ready they were fitted quickly and efficiently. I’m really pleased with my purchases and my furniture looks new again.
18 mei 2026
Antwoord van Plumbs
Thank you for taking the time to provide us with your feedback. We’re really pleased to hear that you have thoroughly enjoyed the experience and that the service and quality have met your expectations.
A very satisfied customer
Anita's first visit was a pleasure. She understood my financial needs and showed me fabric patterns in my price range.
The curtains were made and delivered in the quoted time and hung by Anita.
I am delighted with them.
14 mei 2026
Antwoord van Plumbs
We appreciate you taking the time to share your experience with us and it’s great to hear, that Anita listened and was able to supply you with Curtains, within your budget which have met your expectations.
From the representative coming to…
From the representative coming to measure and give guidance, to him fitting the loose covers, ahead of the scheduled time, the whole experience was positive and everyone remarks on how nice the covers look.
21 april 2026
Antwoord van Plumbs
We appreciate your feedback Fay. We’re really pleased that you have received excellent service and that you’ve been delighted with the outcome.
Very pleased.
Lauren was so very helpful on many levels. She has so many good, practical ideas….for everything!
I’m delighted with my curtains throughout my static caravan. They have added a touch of class to the space. I don’t hesitate to recommend Lauren as your representative and the company, Plumbs. Thank you very much.
16 mei 2026
Antwoord van Plumbs
We appreciate you taking the time to provide us with your feedback. We're really pleased to hear that you have been delighted with the service provided from your Local Home Consultant, which has met your expectations.
Excellent Service
24 mei 2026
Antwoord van Plumbs
Thank you for your feedback Nigel, it’s very much appreciated. We’re really pleased to hear that you have received excellent service and would like to thank you for your valued custom.
Confidence and quality
Confidence and quality. Knew it might be a difficult task to recover dining chairs, but so pleased with the result. From start to finish, so happy we got what we wanted.
29 mei 2026
Review zonder uitnodiging
Antwoord van Plumbs
Thank you for taking the time to provide us with your feedback, and placing your confidence in us. We’re delighted to hear that you have been pleased with the results.
Steer clear
This company has been plaguing me for years. Several years ago I arranged for them to come to measure and quote to reupholster my sofa. An appointment was made with an agent to visit with swatches but they never turned up. They have since been bombarding me with junk mail. I have made several attempts to get my address removed from their mailing list to no avail. More junk through the letter box today.
Not reliable, not trustworthy and completely bothersome.
2 juni 2026
Review zonder uitnodiging
Antwoord van Plumbs
Thank you for your feedback. We’re sorry to hear that we have inconvenienced you with our mailing. Please email us your details, Plumbs@plumbs.co.uk and we’ll ensure your details are removed. Once, again we appreciate your feedback and will look into this as soon, as you’ve shared your details.
Excellent quality sofa covers
The website is easy to use. A representative that came to measure up was very clear about advantages and disadvantages of various products for my situation, and the price.
She was polite, friendly and professional, taking many measurements to ensure a correct fit.
The sofa covers came when expected, and quite quickly considering the amount of work involved in the fit. The rep came back to fit the covers and gave me care instructions and a contact number for any queries.
I'm very pleased with the result, the price was reasonable and the quality of the product excellent.
29 april 2026
Antwoord van Plumbs
We appreciate you taking the time to provide us with your feedback, Lesley. We're really pleased to hear that you have received a polite and efficient service, which has met your expectations with the service and quality.
Antwoord van Plumbs
Thank you for taking the time to provide us with your feedback, Heather. It's great to hear that you have been pleased with the service.
Like New !!
The whole experience was very easy and the lady from Plumbs was most helpful, my new furniture covers fit well and look good! thank you.
22 mei 2026
Review zonder uitnodiging
Antwoord van Plumbs
We appreciate you taking the time to provide us with your feedback, Stephen. It's great to hear that you have been delighted with the whole experience.
Too expensive as it was for replacement…
Too expensive as it was for replacement inside cushions and we had to fit them ourselves .
Customer
15 mei 2026
Antwoord van Plumbs
We appreciate you sharing your experience with us. Some products purchased, customers are given the opportunity to purchase these direct, alternatively we will always ensure we have a Consultant fitting service. We’re sorry to hear that you are unhappy with the experience and if you wish to share your feedback with us, please contact us directly on 01772 838363. We will always look at way’s to improve our customer experience.
Antwoord van Plumbs
We appreciate you taking the time to share your feedback with us June, and we’re delighted to hear that you are happy with the results.
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