The lady who came to visit was absolutely superb. We were concerned about fabric to select due to our poodle sitting on the pouffe habit of digging before setting. She suggest a fabric which has worke... Toon meer
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I had a representative come to my house to price 4 sofa cushions. Susan insisted that plumbs only uses their own material and priced 4 cushions at £1150. She was extremely miserable with the worst att... Toon meer
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From start to finished product - everything was excellent. Lynn realised exactly what I wanted and showed me the most suitable fabrics for loose covers for a small sofa. She measured and photographed... Toon meer
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The salesman was very helpful and polite & talked us through what was involved in the purchase order and payment We are very happy with the new curtains as they make the rooms warmer & cosy & look... Toon meer
Bedrijf heeft geantwoord
Bedrijfsgegevens
Informatie afkomstig van verschillende externe bronnen
Plumbs is family owned and run with over 50 years experience of producing beautiful, made-to-measure furniture covers and curtains to an exceptional standard. We also provide a comprehensive reupholstery service.
Contactgegevens
Brookhouse Mill, PR17PZ, Preston, Verenigd Koninkrijk
- 01772 838363
- social@plumbs.co.uk
- plumbs.co.uk
4,4
Uitstekend
6K reviews
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The small settee is fine but the…
The small settee is fine but the cushions on the larger settee perhaps would have benefitted with zoos?
I suggested tomthe lady that maybe zips were not necessary
So my fault But they were in the estimate!
1 maart 2026
Antwoord van Plumbs
Thank you for taking the time to provide us with your feedback. We're really pleased to hear that you are pleased with the covers, however we'd like to learn more with regards to the issue you have raised, please contact us by supplying images to Plumbs@plumbs.co.uk.
Covers made and fitted for my 3 piece suite.…
The making and completing of my 3 piece suite covers were immaculate. Beautiful fabric and fittings excellent.
29 mei 2026
Antwoord van Plumbs
We appreciate you taking the time to provide us with your feedback. We're really pleased to hear that you are delighted with the end result.
Fantastic Service from Anthony
Brilliant experience purchasing shutter blinds from Plumbs. Anthony and the team provided a great service, and were kind and friendly. The quality of the blinds and fitment are fantastic. Will be returning at some point in the future.
15 juni 2026
Review zonder uitnodiging
Antwoord van Plumbs
Thank you for taking the time to provide us with your feedback. We're really pleased to hear that you have been delighted with the quality products and service received received.
sofa and chairs recovered
My sofa and chairs look and feel like new. The covers and new cushion infils are fitted to perfection. From my Home Consultant Barbara to all the team at Plumbs who make these covers I thank you all. I am a very pleased and happy customer.
11 juni 2026
Review zonder uitnodiging
Antwoord van Plumbs
Thank you for your review.
We are delighted to hear that you are so pleased with your recent order.
We are especially pleased to hear your kind comments about our service. Providing excellent customer service is very important to us, and we are delighted to know that this has help made your experience such a positive one.
Thank you for choosing Plumbs and for taking the time to share your feedback.
I have wanted to use Plumbs for a while…
I have wanted to use Plumbs for a while
but thought I couldn't afford there products.
But I was surprised they were offering prices I could afford.
My covers were well fitted and the representative was friendly, knowledgeable, and professional.
I was given all the information I needed,
and my product was delivered when expected. I was not pressured at any time, and altogether my experience was satisfactory.
Will definitely be buying from them in the future.
29 mei 2026
Antwoord van Plumbs
Thank you for your review. We are delighted to hear that you are so pleased with the service and your new loose covers, which have met your expectations.
Thank you for choosing Plumbs and for taking the time to share your feedback.
I’m disappointed with the communication…
I’m disappointed with the communication more than anything. I’ve tried to get a quote for my sofa and it feels impossible! They don’t communicate via email for some reason.
Someone came to my home and let me look at fabrics and eyed up the sofa and told me a rough estimate. I said ‘great, can you send me that via email’. It’s been 3 months and I’ve chased it a few times, heard nothing. It’s like they don’t want your business.
After calling I spoke to someone who told me they’d get the chap to send me an email with the quote. Then 5 minutes later I get an email about booking another home visit.
13 juni 2026
Review zonder uitnodiging
Antwoord van Plumbs
Thank you for your feedback. We're sorry to hear that there has been a lack of communication, making the necessary arrangements. We would like to hear from you on 01772 838363, if you can provide your details and we will investigate further.
waiting time and fitted I would use…
waiting time and fitted I would use this word very lightly although staff ( they need more for a good service)were very nice and I paid £2000 for a chair and sofa over priced on reflection
5 juni 2026
Antwoord van Plumbs
We are sorry to hear that your experience did not meet your expectations. We understand your frustration regarding the waiting times and appreciate your comments about staffing levels. While we're pleased that you found our staff courteous and helpful, we recognise that good service also requires timely assistance.
We are also disappointed to learn that you feel your chair and sofa did not represent good value for money. Customer satisfaction is important to us, and we would welcome all feedback, to help us improve our service.
EXCELLENT QUALITY
EXCELLENT QUALITY
The loose covers for my armchair are of excellent quality - beautifully made, in a strong but pretty fabric, which make my old chair look brand new!
It was a pleasure to deal with Rob Jackson - well done, Plumbs!.
5 juni 2026
Antwoord van Plumbs
Thank you for your lovely review.
We are delighted to hear that you are so pleased with your new loose covers and that they have transformed your armchair, giving it a brand-new lease of life. It's wonderful to know that the quality, craftsmanship, and fabric have met your expectations.
We are especially pleased to hear your kind comments about Rob Jackson. Providing excellent customer service is very important to us, and Rob will be delighted to know that his help made your experience such a positive one.
Thank you for choosing Plumbs and for taking the time to share your feedback.
Excellent service
Excellent service, very professional staff, and a brilliant “new” suite!
5 juni 2026
Antwoord van Plumbs
Thank you for your review.
We are delighted to hear that you are so pleased with your recent order.
We are especially pleased to hear your kind comments about our service. Providing excellent customer service is very important to us, and we are delighted to know that this has help made your experience such a positive one.
Thank you for choosing Plumbs and for taking the time to share your feedback.
Total Perfection!
Darren visited, measured and gave advice. He was superb, and the curtains he hung are stunning!
Wonderful fabric and exceedingly well made.
Couldn't wish for better.
This is my third encounter with Plumbs, and I don't see any reason to go elsewhere. Everything they do is perfect!
4 juni 2026
Antwoord van Plumbs
Thank you for taking the time to provide us with your feedback. We're really pleased to hear that you have been delighted with the service and quality.
We found plumbs excellent and Raymond…
We found plumbs excellent and Raymond that came to measure up was very pleasant and helpful,we are delighted with the end result it’s like a new suite again would certainly use plumbs again it was easy and stress free from beginning to end
5 juni 2026
Antwoord van Plumbs
Thank you for taking the time to provide us with your feedback. We're really pleased to hear that we have provided a pleasant service and quality products.
Bit of an issue
Service OK, but the feather filled sofa seat cushions get out of shape/flattened very easily and have to be plumped up and
swapped over daily. My original feather filled Plumbs seat cushions only needed daily plumping in the latter years.
26 mei 2026
Antwoord van Plumbs
We appreciate you taking the time to provide us with your feedback. Should you wish to discuss the feather interiors with us, please contact us on 01772 838363.
Delighted with very efficient sales and…
Delighted with very efficient sales and service. Had my new covers within two weeks, the chair looks brand new. Would recommend Plumbs most definitely. Good value and quality.
4 juni 2026
Antwoord van Plumbs
Thank you for taking the time to provide us with your feedback. We're really pleased to hear that you are delighted with the efficiency and the quality.
Service and quality topnotch as usual
Service and quality topnotch as usual. This is my third chair cover... thanks to my cat! It 'chairs' up my newly downsized property.
3 juni 2026
Antwoord van Plumbs
We appreciate you taking the time to provide us with your feedback. It's great to hear that you have been delighted with the quality service and quality.
Totally satisfied with my experience in…
Totally satisfied with my experience in terms of product quality, staff interactions and overall service.
3 juni 2026
Antwoord van Plumbs
Thank you for taking the time to provide us with your feedback. We're really pleased to hear that you have been satisfied with the overall experience.
Upholstery well done, delivery service not so good
Thé upholstery service was good and I am pleased with the end result, but the overall experience was marred by a poor pick-up service, which was uncommunicative.
2 juni 2026
Antwoord van Plumbs
Thank you for taking the time to provide us with your feedback. We're pleased to hear that you have been delighted with the service and quality. We will pass on your comments with regards to the Logistics to the relevant team.
Choice of fabric good and workmanship…
Choice of fabric good and workmanship excellent. However very overpriced compared to other local tradesmen. For this reason we would not recommend
23 mei 2026
Antwoord van Plumbs
Thank you for taking the time to provide us with your feedback. It's great to hear that you are pleased with the fabric and quality. Your feedback is important to us and we will pass on to the Marketing and Sales Teams.
Everything was very satisfactory
Everything was very satisfactory but I would have prefer to have more choices of colours.
thanks!
24 april 2026
Antwoord van Plumbs
We appreciate you taking the time to provide us with your feedback. It's great to hear that everything has been satisfactory and we will pass on your feedback to the Sales Team.
Consultant Amanda was excellent great…
Consultant Amanda was excellent great service. Just a couple of hiccups but soon put right. Very happy with the loose covers they have made a really good difference. Thank you.
22 mei 2026
Antwoord van Plumbs
Thank you for taking the time to provide us with your feedback, Michael. We're really pleased to hear that you have been delighted with the service received, the quality products.
Our curtains keeps falling out of rack…
Our curtains keeps falling out of rack as plumbs used very cheap and light rack for a heavy curtain.
Unprofessional and negligent service
6 juni 2026
Review zonder uitnodiging
Antwoord van Plumbs
We’d like to hear more from you, please call us on 01772 838363, and ask to discuss your concerns with our Window Servicing Team. Our quality is important to us and we appreciate you have concerns of which, we’d love to hear from you, to discuss further.
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