لم يتم استلام الجهاز ابدا وموضح لي انه تم استلامه رغم اني استرديته من قبل شركة الشحن قبل ان استلمه شخصيا الموضوع مر عليه سنه ونصف ومحد يرد على الايميل ابدا عشان يحلون مشكلتي والنصب اللي صاير وتما... Toon meer
Bedrijf heeft geantwoord
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Lees wat reviewers zeggen
Hello Sofia, Thank you for your update and for initiating the refund successfully. I appreciate your support. Please send me the ARN (Acquirer Reference Number) as soon as it become... Toon meer
Bedrijf heeft geantwoord
I ordered iPhone 12 order number#512876 paid full, it's been weeks chatbot is useless emailed several times what is the joke here? Either you refund or send the product immediately. The stats only... Toon meer
Bedrijf heeft geantwoord
تعامل جيد جدا من الاخ. احمد. لاكن سيءجدا جدا جدا من البرنامج. اطالب ب سند ارجاع من 7 ايام لم ياتني رد اذا وصلك تقيمي اخ احمد اتمنى ان تخدمني بهاذا الخصوص اريد استرجاع ولم يتم الرد.وتمت الموافقه ع... Toon meer
Bedrijfsgegevens
- Elektronicawinkel
- Mobiele telefoon winkel
- Computers en accessoires winkel
- Computerwinkel
- Elektronicabedrijf
- Online marktplaats
Geschreven door het bedrijf
Looking for a smart way to get awesome electronics without burning a hole in your wallet? Well, you've just hit the jackpot with Popsy! 🎉 Here's the scoop: Popsy is the New Way to buy Electronics, the place where your tech dreams meet crazy-good prices. Imagine getting your hands on smartphones, tablets, and laptops from the top brands, all at jaw-dropping discounts – up to 70% off, to be exact! Why should you choose Popsy? Simple. We're all about you and your budget. Our gadgets are not just affordable; they're also quality-checked and come with a solid 12-month warranty. That means you're getting the real deal without the hefty price tag. But here's the best part – when you buy from Popsy, you're not just treating yourself; you're also helping the planet. Yep, we're big on recycling and reducing electronic waste. So, it's like getting cool stuff while being an eco-hero. How awesome is that? Ready to score big on gadgets and be a superhero for the planet? Dive into Popsy – where the prices are low, the gadgets are high, and you're in for a win-win deal. Trust us; you won't want to miss this! See you at Popsy! 🌟
Contactgegevens
3141 Anas Bin Malik - 8292 Al Malqa District, 13521, Riyadh, Saudi-Arabië
- support@popsy.app
- popsy.app
2,9
Gemiddeld
653 reviews
Geen recente geschiedenis van het vragen naar reviews
Dit bedrijf heeft hun klanten niet recentelijk uitgenodigd, dus reviews zijn mogelijk niet representatief
Heeft 96% van zijn negatieve reviews beantwoord
Reageert doorgaans binnen 2 weken
Zo gebruikt dit bedrijf Trustpilot
Ontdek hoe ze hun reviews verzamelen, beoordelen en modereren.
Can someone please tell us if popsy is…
Can someone please tell us if popsy is actually going to deliver our phones ? Accrosss every social platform it's just complaints about the same thing and responses from popsy are the same these automated response ..there is a big group of angry people popsy has stolen from now we consider it theft because you cannot possibly take someone s money and ignore them how is that possible, what is disappointing is I called FedEx to followup they have not received anything and it's been 22 days since I ordered a phone .What's this really? And please when you respond I don't need an apology message I need a date to when my order is coming or an email requesting my account details so you can refund my money
31 maart 2025
Review zonder uitnodiging
Antwoord van Popsy
Dear Takue,
We truly understand your frustration and sincerely apologize for the delay. Please know that this is not the experience we aim to provide, and we take your concerns very seriously.
To assist you properly and resolve this issue as quickly as possible, we kindly ask you to provide us with your order number. This will allow our team to immediately check the status and take the necessary action—whether it’s expediting the delivery or processing a refund.
We’re here to fix this, not just to apologize, and we appreciate your patience while we get this sorted.
Best regards,
Popsy Support Team
delay
I am very sorry, the amount was returned to the account, but without a message or notification. They apologized for the delay and error, and I apologize as well.
22 maart 2025
Review zonder uitnodiging
Antwoord van Popsy
Dear Sultan,
We sincerely apologize for the inconvenience and frustration caused by the cancellation of your order #6068592e-a2cd-4fe6-ba4c-be8f85c6b098 placed on March 22, 2025.
Please be assured that we have informed our team about your case, and your refund is currently being processed. You will receive the amount back to your card very soon.
We truly appreciate your patience and understanding, and we're committed to making this right.
Best regards,
Popsy Support Team
I ordered iphone 13 256gb
I ordered iphone 13 256gb, but i received 128gb!!!
Please help me with my concern.
79a8f310-9a6c-4c1f-a07b-9b2541a2dee8
21 april 2025
Review zonder uitnodiging
Antwoord van Popsy
Dear Jay Dee,
Thank you for reaching out, and we sincerely apologize for the mix-up with your order #79a8f310-9a6c-4c1f-a07b-9b2541a2dee8.
To resolve this issue, we kindly ask you to fill out our return form at https://shop.popsy.app/en-sa/pages/returns. Once submitted, our team will handle your case promptly and ensure the correct item is sent to you.
We appreciate your understanding and are here to make things right as quickly as possible.
Best regards,
Popsy Support Team
Since 14 april my order confirmed still…
Since 14 april my order confirmed still not yet updated promised time gaven 5-7 days its already 7 days
Whn i can expect the order order id
bd5a8361-7935-44f2-b7c1-b60421dc8a0d
14 april 2025
Review zonder uitnodiging
Bad experience
Bad experience
I have order an iphone from Popsy on 1st April and I haven't received it yet I have sent multiple mails to support team but no response my order number 96849546-f16f-475e-92a5-3bfd4e479f19
1 april 2025
Review zonder uitnodiging
Antwoord van Popsy
Dear Aizie,
We’re truly sorry to hear about your experience and the delay in receiving your order #96849546-f16f-475e-92a5-3bfd4e479f19.
Please rest assured that we are actively looking into the issue with the supplier, and our team is working to resolve it as quickly as possible. We are committed to delivering your item shortly and will keep you updated with any progress.
Thank you for your patience, and we truly appreciate your understanding.
Best regards,
Popsy Support Team
طالب جوال من 20 يوم ولم يصلني الى الان…
طالب جوال من 20 يوم ولم يصلني الى الان سلامات لو يصنعوه انه قد وصل
سيء جدا لانصح باستخدامه
2 april 2025
Review zonder uitnodiging
Antwoord van Popsy
عميلنا العزيز،
نعتذر بشدة عن التأخير الذي حصل، ونتفهم تماماً استياءك من هذا الأمر.
لأجل مساعدتك بشكل أسرع وحل المشكلة، نرجو منك تزويدنا برقم الطلب الخاص بك حتى نتمكن من تتبعه واتخاذ الإجراءات اللازمة فوراً.
شكراً لتفهمك، ونعدك بأننا سنعمل على حل الأمر في أسرع وقت ممكن.
مع خالص التحية،
فريق دعم Popsy
i orderd product in april 1st they…
i orderd product in april 1st they didnt sent anything its big scam where is my product i will raise a complaint about this company order number 38c780b5-69fa-4d98-a997-370426117600
2 april 2025
Review zonder uitnodiging
Antwoord van Popsy
Dear Akash,
Thank you for bringing this to our attention. We're very sorry for the delay and the inconvenience caused.
Please be assured that we are currently checking with the supplier regarding your order #38c780b5-69fa-4d98-a997-370426117600. Our team is actively following up to resolve the issue as quickly as possible.
We truly appreciate your patience and understanding, and we’re committed to making this right for you. You’ll receive an update from us shortly.
Best regards,
Popsy Support Team
The i pad is not working
16 april 2025
Review zonder uitnodiging
Antwoord van Popsy
Dear Tebyan,
We’re sorry to hear that your iPad is not working — we understand how frustrating this must be, and we’re here to assist you.
To help us resolve this issue as quickly as possible, please fill out our return form at https://shop.popsy.app/en-sa/pages/returns. Once submitted, our support team will review your case and take the necessary steps to process your return or replacement promptly.
Your satisfaction is very important to us, and we appreciate your cooperation in helping us make things right.
Thank you for your patience,
– Popsy Customer Care Team
VERY SLOW ACTION ..
VERY SLOW ACTION ...
... Popsy giving good discount in the Advertised to attract buyers for their items however at the end of the order you will be disspointed.. !!! When your reaching out with them your concern about the order or the item you received they will give you some instructions to do ,forms to fill up ,and when you do it all they will still not make any resolutions on that and make you keep waiting.. so bad .until now my complain and issues I'm raising to them still not solve from they're side .. I feel so regret why I ordered from them. !!! I am so dissapointed, Your apologies and sorry will not be the solution... DO AN ACTION for our INCONVENIENCE... !!!!
26 maart 2025
Review zonder uitnodiging
Antwoord van Popsy
Dear Lonalyn,
We sincerely apologize for the frustration and inconvenience you've experienced. This is not the level of service we aim to provide, and we deeply regret that your concerns have not yet been resolved.
Please know that we take your feedback seriously. We understand how disappointing it is to go through a long process without a clear solution, and we truly value your time and patience. We’re committed to making this right.
Kindly share your order number by email, and we will prioritize your case immediately. Your satisfaction is very important to us, and we appreciate the opportunity to resolve this for you.
Thank you for bringing this to our attention.
Sincerely,
Popsy Support Team
Very bad
Very bad, my order was delayed for two weeks and I have not received it yet, and I have not found any number or WhatsApp to contact me
4 april 2025
Review zonder uitnodiging
Antwoord van Popsy
Hello,
We’re truly sorry for the delay in your order and for the inconvenience caused by the lack of direct contact options. We completely understand how frustrating this experience must be, and we sincerely appreciate your patience.
To assist you more efficiently, we kindly ask that you provide us with your order ID. Once we have it, we’ll follow up with the supplier and work to ensure your order is delivered as soon as possible.
Thank you for bringing this to our attention — we're here to help and committed to resolving the issue.
المنتج الذي تم شراءة يختلف اختلاف تام…
المنتج الذي تم شراءة يختلف اختلاف تام عن النتج الذي اريده
ورقم الشحنه هو 35661084325
ارجو الرد
13 april 2025
Review zonder uitnodiging
Antwoord van Popsy
مرحبًا،
شكرًا لتواصلك معنا، ونعتذر عن الخطأ في الطلب.
نظرًا لاختلاف المنتج المستلم عن المطلوب، نرجو منك تعبئة نموذج الإرجاع حتى نتمكن من متابعة الحالة ومعالجتها في أسرع وقت ممكن.
يرجى تعبئة النموذج عبر الرابط التالي:
https://shop.popsy.app/en-sa/pages/returns
بمجرد استلام النموذج، سنقوم بمراجعة الطلب والتواصل معك بخصوص الخطوات التالية.
شكرًا لتفهمك.
Hi popsy u answer me to contact they…
Hi popsy u answer me to contact they email u mentioned in previous review but u send me automatically email to chat with support team who already not answering any email stop playing with people.i will take legal steps against you ..because u stole my money and i will not be quiet ..
8 april 2025
Review zonder uitnodiging
Antwoord van Popsy
Dear Customer,
We sincerely apologize for the frustration and inconvenience you have experienced. To help us resolve this issue, we kindly ask that you send your order number to contact@popsy.app. Without the order number, we are unable to solve your issue.
We take your concerns seriously and are committed to resolving this matter as quickly as possible. Your cooperation will allow us to assist you more effectively.
Thank you for your understanding,
Popsy Team
Worst place to buy
Pathetic experience. Don't buy items from this website. At the time order they say it will deliver within 5-7 days. But even after 15 days it will not deliver,and also their website mentions that you can cancel the order before item gets shipped. But they will not ship the item even after 10 days and when I tried to cancel the product they say you can't cancel the order after 24hrs after placing the order which is not mentioned in website. It is worst place to buy refurbished electronics,and they take 15 days to take an action. So you can expect the hassle if in case product need returned or something.
If anyone confirm the details here it's my order Id :-
75fc770d-0eda-47f5-8e3c-7fedf6ff44ad
25 maart 2025
Review zonder uitnodiging
Antwoord van Popsy
Dear Customer,
We apologize for the inconvenience you’ve experienced, and we understand your frustration. To help resolve this matter, please send your order ID 75fc770d-0eda-47f5-8e3c-7fedf6ff44ad to contact@popsy.app, and we will look into it immediately.
We are committed to improving our service and ensuring your issue is addressed as quickly as possible.
Thank you for your patience.
Popsy Team
لا يوجد خطة لقدوم الشحنه
7 april 2025
Review zonder uitnodiging
This is my first puchase and it was…
This is my first puchase and it was amazing.
4 april 2025
Review zonder uitnodiging
من تاريخ 17 مارس تم سداد القسط الأول…
من تاريخ 17 مارس تم سداد القسط الأول والى الان لم استلم جوالي لماذا هذا التعامل السي والمواعيد الغير محترمة وغير صادقة معي
1 april 2025
Review zonder uitnodiging
Antwoord van Popsy
عزيزي العميل،
نعتذر لك عن التأخير الذي حدث في تسليم طلبك. نقدر صبرك ونتفهم تمامًا استياءك من الوضع الحالي. نود أن نؤكد لك أننا نعمل بجد لحل هذه المشكلة بأسرع وقت ممكن.
يرجى تزويدنا برقم الطلب الخاص بك حتى نتمكن من متابعة حالتك بشكل دقيق وتقديم التحديثات المتعلقة بحالة طلبك قريبًا.
نؤكد لك أننا نسعى دائمًا لتحسين خدمتنا ونعمل على تقديم أفضل تجربة لعملائنا الكرام.
نشكرك على تفهمك وصبرك، وسنقوم بتسليم جوالك في أقرب وقت ممكن.
مع خالص التحيات،
14 days passed no shipment
14 days passed no shipment. I placed my order on 17 March 2025, and as per your stated delivery time of 5-7 days, however, I have not received any tracking number or shipment number to date.
It is now 31 March 2025, and despite sending several emails, I have not received any response with a specific date or timeline for delivery. My order number is e59c7b2f-2e82-4a2e-b7de-ec952205da72, and I demand an immediate update on the status of my order. This delay is completely unacceptable, and I expect a prompt resolution.
Please inform me of the problem and when I can expect to receive my order.
Regards,
Khurram Nazir
31 maart 2025
Review zonder uitnodiging
Antwoord van Popsy
Dear Mr. Khurram Nazir,
Thank you for reaching out, and we sincerely apologize for the delay in processing your order. We understand your frustration, and we regret any inconvenience this has caused.
Please be assured that we are currently reviewing the issue and will make every effort to resolve it as quickly as possible. We are committed to ensuring that your order is delivered as soon as possible, and we will provide you with an update shortly, including tracking information.
We truly appreciate your patience and understanding during this time, and we will work to resolve this promptly.
Kind regards,
I order a phone but there is no reply…
I order a phone but there is no reply when did It can be delivered. No tracking content very bad experience.
5b0a8405-a7df-4a42-87d0-ca834652cb32.
27 maart 2025
Review zonder uitnodiging
Antwoord van Popsy
Dear,
We sincerely apologize for the delay in delivering your order and for any inconvenience caused. We understand your frustration and are working hard to ensure that your phone is delivered as soon as possible.
We will update you with the tracking details shortly. Your satisfaction is important to us, and we appreciate your patience.
Thank you for your understanding.
Best regards,
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