Hi Guys, the co is technically competent but lets itself down quite badly by not answering its phones, not delivering items despite providing written confirmations that it has etc. Its simply... Toon meer
Bedrijf heeft geantwoord
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Lees wat reviewers zeggen
Always a pleasure dealing with Portable Appliance Testing Supplies and their Team over the last eight years, with their great advice and quick production and supply of materials. My only one request... Toon meer
Booking the appliance in for testing is simple. Communication is great. The process of testing and returning the items back is quick. Great service.
Bedrijf heeft geantwoord
Great communication and a well thought out response to our request for advice. We were able to make a quick and, in our case, economic decision for the business. A quicker than expected delivery was... Toon meer
Bedrijf heeft geantwoord
Bedrijfsgegevens
Geschreven door het bedrijf
Appliance Testing Supplies is New Zealand's leading supplier and manufacturer of test and tag equipment and electrical test tags. We pride ourselves on giving our customers great deals and service on a complete range of portable appliance testers and test and tag supplies, together with lifetime support and expert advice from our highly experienced team.
New Zealand's Premier Online Store for Test & Tag Equipment
Geschreven door het bedrijf
- Lifetime Technical Support
- Every customer receives free lifetime technical support to guarantee help is always available. This promise is not something we take lightly, as we place an emphasis of ensuring our customers receive dependable, well-informed and professional service from start to finish. Guaranteed.
- Complete Range of PAT Testers to Compare
- With Appliance Testing Supplies, you’re not visiting just another company that offers test and tag equipment. Instead, you’ll be able to view and compare a complete range of portable appliance testers on the market, with every brand and model available. Through our unique comparison charts, finding the perfect PAT tester based on your needs is an effortless process.
- Expert Advice From Professionals
- Need more information on choosing the right appliance tester? Perhaps you’re wanting to speak to a real human and industry professional? We take the time to learn your particular needs and advise you of the most suitable product, without any bias towards any particular brand.
Contactgegevens
24H Morrin Road, 1072, Auckland , Nieuw-Zeeland
- 0800 111 780
- sales@portableappliancetesters.co.nz
- portableappliancetesters.co.nz
4,7
Uitstekend
669 reviews
Vraagt klanten om een review
Dit bedrijf nodigt klanten uit om een review achter te laten. Deze mag zowel positief als negatief zijn.
Heeft 66% van zijn negatieve reviews beantwoord
Reageert doorgaans binnen 24 uur
Zo gebruikt dit bedrijf Trustpilot
Ontdek hoe ze hun reviews verzamelen, beoordelen en modereren.
Always super helpful and very efficient…
Always super helpful and very efficient in getting things to me quickly
26 juli 2026
just what we wanted good sales staff…
just what we wanted good sales staff and overall experience
22 juli 2026
Antwoord van Appliance Testing Supplies
Hi Ken,
Thank you for your kind feedback. We appreciate your support and are pleased you had a great experience with our team.
All the best,
Den - Appliance Testing Supplies Team
The team was excellent to work with
The team was excellent to work with, happy to help with the smallest detail, very informative and helpful
21 juli 2026
Antwoord van Appliance Testing Supplies
Hi Lee,
Thank you for your feedback. We really appreciate your support and are glad our team could provide helpful and informative service.
All the best,
Den - Appliance Testing Supplies Team
Everything is in tthe system
Everything is in their system, dont have to worry filling forms.
16 juli 2026
Antwoord van Appliance Testing Supplies
Hi Johnny,
Thank you for your feedback. We really appreciate your support and are glad you found the process simple and convenient.
All the best,
Den - Appliance Testing Supplies Team
Great Service
Booking the appliance in for testing is simple. Communication is great. The process of testing and returning the items back is quick.
Great service.
14 juli 2026
Antwoord van Appliance Testing Supplies
Hi Lena,
Thank you for your feedback. We really appreciate your support and are pleased to hear the calibration process was simple, well communicated and completed with a quick turnaround.
All the best,
Den - Appliance Testing Supplies Team
Antwoord van Appliance Testing Supplies
Hi Derek,
Thank you for your feedback. We really appreciate your support and are glad you found the online ordering process easy and your delivery arrived promptly.
All the best,
Den - Appliance Testing Supplies Team
Product was available
Product was available, delivered quickly, true to advert and well priced.
14 juli 2026
Antwoord van Appliance Testing Supplies
Hi Peter,
Thank you for your feedback. We appreciate your support and are pleased the product met your expectations and arrived quickly.
All the best,
Den - Appliance Testing Supplies Team
Terrible Service
From Start to Finish the service has been poor. Every time I contact them they say "they will call back" they never do. turned up 2 weeks late. missing items, fault with the machine. what more can go wrong!!!
6 juli 2026
Antwoord van Appliance Testing Supplies
Hi Andrew,
We’re genuinely sorry that your experience with us has been so frustrating.
We understand that the courier attempted delivery twice but was unable to complete it because the office address was unattended, after which arrangements were made for you to collect the parcel from the depot. However, you should not have had to keep following up for updates, and we understand how disappointing it would have been to finally receive the tester only to find items missing and a fault with the machine.
We have also noted your concerns regarding callbacks and the overall turnaround time. Even where there are courier complications, we still need to take ownership of the customer experience and communicate clearly throughout the process.
Our team will contact you directly to work through the missing items and tester fault and make sure the outstanding issues are properly addressed.
Thank you for bringing this to our attention, Andrew. We appreciate the opportunity to investigate it and put things right.
Regards,
Josh - Appliance Testing Supplies
Easy to order and prompt delivery.
29 juni 2026
Antwoord van Appliance Testing Supplies
Hi Kent,
Thank you for your feedback. We really appreciate your support and are glad you found the ordering process easy and your delivery arrived promptly.
All the best,
Den - Appliance Testing Supplies Team
Quick turnaround of calibration on unit
26 juni 2026
Antwoord van Appliance Testing Supplies
Hi Tracey,
Thank you for your feedback. We really appreciate your support and are glad you were happy with the quick turnaround of your calibration.
All the best,
Den - Appliance Testing Supplies Team
Antwoord van Appliance Testing Supplies
Hi Tim,
Thank you for your feedback. We really appreciate your support and are glad you found our website easy to use and your order arrived quickly.
All the best,
Den - Appliance Testing Supplies Team
Antwoord van Appliance Testing Supplies
Hi there,
Thank you for your feedback. We appreciate your support and are glad you were happy with the communication and service.
All the best,
Den - Appliance Testing Supplies Team
I was unsure of the items I needed
I was unsure of the items I needed, I rang and spoke with a very helpful lady who suggested I sent through photos of the machine. From this I was directed to the correct products for my machine
3 juni 2026
Antwoord van Appliance Testing Supplies
Hi Vicki,
Thank you for your wonderful feedback. We're pleased our team could help you find the right products for your machine and make the process easier.
All the best,
Den - Appliance Testing Supplies Team
i recommend this company as a supplier…
i recommend this company as a supplier as they have a great range of products
2 juni 2026
Antwoord van Appliance Testing Supplies
Hi Ian,
Thank you for your recommendation and kind feedback. We really appreciate your support and are glad you've been happy with our range of products.
All the best,
Den - Appliance Testing Supplies Team
Antwoord van Appliance Testing Supplies
Hi Ian,
Thank you for your kind feedback. We really appreciate your support and are glad you had a positive experience with our service.
All the best,
Den - Appliance Testing Supplies Team
Turned up really fast
Turned up really fast after the order was placed.
Have already used it, and it's a great bit of kit.
3 juni 2026
Antwoord van Appliance Testing Supplies
Hi Dave,
Thank you for your feedback. We really appreciate your support and are glad your order arrived quickly and is already proving useful.
All the best,
Den - Appliance Testing Supplies Team
The speed of the turnaround of my tester
25 mei 2026
Antwoord van Appliance Testing Supplies
Hi Steve,
Thank you for your feedback. We appreciate your support and are pleased everything was completed promptly.
All the best,
Den - Appliance Testing Supplies Team
Excessive courier charges
Order turned up when they said but freight was absurd on a small item on a 5 day courier
26 mei 2026
Antwoord van Appliance Testing Supplies
Hi Hamish,
Thank you for your feedback. We appreciate your support and understand your concerns regarding the freight charges. We're glad the order arrived as expected.
All the best,
Den - Appliance Testing Supplies Team
Good that it arrived quickly
Good that it arrived quickly, but shipping quite expensive proportion of total cost.
22 mei 2026
Antwoord van Appliance Testing Supplies
Hi there,
Thank you for your feedback. We appreciate your support and are glad your order arrived promptly. We also understand your comments regarding shipping costs and appreciate you sharing them with us.
All the best,
Den - Appliance Testing Supplies Team
So fast and so easy to deal with
21 mei 2026
Antwoord van Appliance Testing Supplies
Hi there,
Thank you for your kind words. We appreciate your support and are pleased you found the process easy to deal with.
All the best,
Den - Appliance Testing Supplies Team
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