premierpark.co.uk Reviews 

460
•
TrustScore 1 uit 5

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Beoordeeld met 1 van de 5 sterren

Unfair charge for visiting a resident Parked to visit a resident who has never been given a visitor permit (they don’t own a car). Had the resident’s permission, but still got a £100 charge because... Toon meer

Beoordeeld met 1 van de 5 sterren

Same as other tbh. Entered my registration as per instructions. Then get a fine. Ask for proof that you entered your registration. Next time I’ll be photographing the machine and taking a selfie with... Toon meer

Beoordeeld met 1 van de 5 sterren

I was sent a fine for parking in a parent and child space when disabled bays where full. The photos taken from front and rear of the car, convieniently not of the screen where blue badge is placed, do... Toon meer

Beoordeeld met 1 van de 5 sterren

This is the worst parking experience ever, I parked and thought of starting a session in the app. I recognized the next morning before leaving the lot that something went wrong so I immediately contac... Toon meer

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TrustScore 1 uit 5

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(460)

77 reviews in de afgelopen 12 maanden

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Beoordeeld met 1 van de 5 sterren

The worst scam company ever

The worst scam company ever, they are stealing money from honest citizens through their sneaky ways. I am so pissed about them. Shame on you, Premierpark!!!! someone has their direct email or number?

8 maart 2025
Review zonder uitnodiging
Beoordeeld met 1 van de 5 sterren

Complete money grabbing a holes…

Complete money grabbing a holes hiding behind signs and sly camera footage making money from genuine mistakes
The low life robbing filthy owners should be prosecuted this should not be allowed to continue

24 december 2024
Review zonder uitnodiging
Beoordeeld met 1 van de 5 sterren

Parked in pub car park that was free…

Parked in pub car park that was free for customers. Entered reg number in the pub but must have missed hitting a confirmation button. Premier sent £60 fine. I had till receipts and. Bank details to show we had eaten in the pub but they refused my appeal and I had to appeal again to independent arbitrator. All maximising hassle so they could try and screw some money out of me.

13 februari 2025
Review zonder uitnodiging
Beoordeeld met 1 van de 5 sterren

We pulled onto the Hilton Brook(Derby)

We pulled onto the Hilton Brook(Derby), car park because my wife had to stabilise a hypoglycemic event which is a medical emergancy. We then went into the pub but decided not to stay. Several days later we recieved a fine of £60 for a 24 minute stay. We appealed but got knocked back. We did not see any signs. This was a medical emergency but they do not care. Why are scamers like this allowed to carry on trading.

18 februari 2025
Review zonder uitnodiging
Beoordeeld met 1 van de 5 sterren

Bunch of revenue chasers

Bunch of revenue chasers. Parked at Rico Arena Shopping Centre car park Coventry and was charged £60-00 for not parking fully in a parking bay despite the fact it was near the end of the day and the car park was as good as empty. I could understand it if I had prevented someone else parking but given the car was empty, this was not the case. Never shopping there again! If they do this sort of thing on a regular the Rico shopping centre will be going out of business.

3 februari 2025
Review zonder uitnodiging
Beoordeeld met 1 van de 5 sterren

What a bunch of cowboys

What a bunch of cowboys. Had some work done on my car at Halfords. Car was with them for several hours. A few days later i received a parking fine. Went to Halfords who sent proof that they were working on the car. Job done or so I thought. A couple of weeks later got a threatening letter through saying they are going to be sending the debt collector in. Good luck with that! Proof sent again this time by me. Anything other than an apology will not be accepted unless it’s compensation for the time i have wasted!! The bill is adding up …….

26 februari 2025
Review zonder uitnodiging
Beoordeeld met 1 van de 5 sterren

Criminals

Criminals. Fined for my tyres being on the white line in a parent bay at the end of the car park. Was work thin that day ?

13 februari 2025
Review zonder uitnodiging
Beoordeeld met 1 van de 5 sterren

Avoid

Avoid, paid the £20 to park for my sons young voices event only to return to the car to find they had deliberately blocked dozens of cars in. I had to therefore wait 40 mins for people to return to their cars before I could leave. Consequently uoon driving home to the lake district after the event to meet my sons coach I was 20 mins late for his collection, he was very upset. The staff are totally useless, avoid.

7 februari 2025
Review zonder uitnodiging
Beoordeeld met 1 van de 5 sterren

SEE GOOGLE FOR PROOF OF BADGE

SEE GOOGLE FOR PROOF OF BADGE

PCN 0003263075
I HAVE A BLUE BADGE YET THEY ARE CHASING ME FOR £100 FOR PARKING IN A DISABLED BAY AT MY LOCAL RETAIL PARK.

I HAVE PROVEN I HAVE ONE AND THAT IT SLIPPED OFF THE DASHBOARD I ASSUME WHEN CLOSING THE DOOR BUT IT IS NOT GOOD ENOUGH APPARENTLY.

18 november 2024
Review zonder uitnodiging
Beoordeeld met 1 van de 5 sterren

Aggressive

Aggressive, unfair, and possibly unlawful parking enforcement.

I received a fine from Premier Parking Solutions despite unclear signage and a faulty payment machine that reinforced my belief no payment was required. When I later tried to settle the charge in good faith, they continued pursuing me with excessive, unjustified extra charges through BW Legal.

Their customer service is nonexistent—they make it difficult to dispute charges, and they do not respond in a fair or timely manner. They also force you to use a convoluted online system rather than provide a direct email for appeals.

I would advise anyone dealing with them to challenge their charges and escalate complaints to the landowner, the Information Commissioner’s Office (ICO), and regulatory bodies like the British Parking Association (BPA) if applicable. Their tactics rely on people giving up rather than fighting back.

Avoid any car park operated by Premier Parking Solutions Ltd if you can.

9 februari 2025
Review zonder uitnodiging
Beoordeeld met 1 van de 5 sterren

Absolute scum scammers

Absolute scum scammers. Both Premier park ltd and debt recovery plus, when are the government going to do something about them, I can only surmise they are of the same breeding probably being back handed to turn a blind eye.
We are supposed to be a civilised country, not in my eyes.

14 januari 2025
Review zonder uitnodiging
Beoordeeld met 1 van de 5 sterren

Worst Parking company Ever - Complete cowboys

Got a ticket on a hire car which the rental company paid. PremierPark will not let you appeal even if you are innocent and can prove it because the fine is paid . The restaurant I was parked at tried to get the fine cancelled but PremierPark just replied that the fine has been paid.
Even a written appeal by Post just gets the same arrogant response.
Their website won't let you enter an appeal if the fine is paid and they give no email contact address which just shows what sort of creepy outfit this is.

24 november 2024
Review zonder uitnodiging
Beoordeeld met 1 van de 5 sterren

Christmas Shopping traffic on the 21st…

Christmas Shopping traffic on the 21st of December and the single entrance/exit is blocked by a 6 car length delivery truck, so no-one can get in or out of the parking lot. Stand Still not even able to get out of the parking bay for an hour with my 2 small children in the car, 1 and 5 years old at 18:00. After 45 minutes of crying and screaming, I walked to get them some food and the only place in the industrial area is 22 minutes walk away. Clear evidence from CCTV and the Staff at Curry's PC World trying to stop people from attacking each other in the parking lot and they just say....

"Whilst we note your comments and reason for appeal, we can confirm that the maximum stay period within this car park is 3 hours. As your vehicle was on site for 3 hours and 57 minutes, this was an overstay of 57 minutes. The signage on site clearly sets out the terms and conditions of parking, including the maximum stay period. There are no exceptions to these terms and we can therefore confirm that this PCN has been issued correctly."

What would I be doing at Curry's for 3hrs and 57 minutes!!!!!!!!! Waste more of my time appealing to a third party. Take your £60 and enjoy your millions stolen from hard working people. Shameful.

21 december 2024
Review zonder uitnodiging
Beoordeeld met 1 van de 5 sterren

SHAMEFUL

Oh Wow. Didnt receive the first letter only the 2nd one with FINAL CHANCE- no option to appeal ONLY to Pay. Had to wait for the debt recovery letter...for them to be as rude as anything - so unhelpful. All i wanted to do was appeal as i have proof of payment.........

13 januari 2025
Review zonder uitnodiging
Beoordeeld met 1 van de 5 sterren

Oh what a surprise average score for…

Oh what a surprise average score for your company is 1*. You conned me when I parked to charge my EV for half hour at the Wheatsheaf in Cannock as apparently there are signs to say it is for patrons only, but the pub was shut!! The pub say the chargers are not public but only for patrons. BIG CON!!!

27 december 2024
Review zonder uitnodiging
Beoordeeld met 1 van de 5 sterren

Premier Park - appealed to Store owner.

Premier Park are a very difficult company to deal with. On this occasion, we 'appealed' to the better nature of the Store we'd been in (for longer+ than the allowed duration that PP state), and they (Costco) arranged a cancellation, this being our 'first time' to get such PCN.

1 december 2024
Review zonder uitnodiging
Beoordeeld met 1 van de 5 sterren

Received a lovely little post Christmas…

Received a lovely little post Christmas fine for parking on private land, despite me having a nice, clearly displayed visitors permit on my dashboard. Of course they take the photo of your car from half a mile away so it can’t be seen - currently appealing so will see how this plays out! Absolute vultures.

4 januari 2025
Review zonder uitnodiging

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