Had an order of 20 meals, when it arrived around 8 meals were squashed which split the seals of the packaging causing the food to leak all over the place in the box. When contacting them the se... Toon meer
Bedrijf heeft geantwoord
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Lees wat reviewers zeggen
So far I have tried the meat feast pizza, which was great, and the chicken and mash which was also good but had too much pepper. I was a little disappointed that there weren’t any recipes included... Toon meer
Bedrijf heeft geantwoord
The box arrived opened. Only four of ten meals were in the box. Three of those four meals had no dates on them. I’m trying to cancel my subscription but the site won’t even load properly and allow m... Toon meer
Meh! Nothing particularly good or bad about my recent experience. I like the convenience of ready made meals and have tried a few different services. Prepped pots is probably the worst out of the ones... Toon meer
Bedrijf heeft geantwoord
Bedrijfsgegevens
Geschreven door het bedrijf
Just heat, eat, and enjoy! Our prepared meal delivery services provide fully cooked, healthy meals made by real chefs that are ready to eat in minutes.
Contactgegevens
Verenigd Koninkrijk
- support@preppedpots.com
- preppedpots.com
2,9
Gemiddeld
2K reviews
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Filling and tasty
Bought these for my son to take to work so he eat more healthily. He has tried 3 so far and enjoyed them all. Good sized ready meal too.
26 januari 2026
Antwoord van Prepped Pots
Thank you for your feedback!
We are so happy to hear your son has been enjoying are meals, it is great to know we can assist in providing our customers healthier meal time options!
Thank you for your great review and all your support, we truly appreciate it.
my delivery was due on friday and it…
my delivery was due on friday and it never arrived and im still waiting for this to arrive and its meant i have had to go and buy food in which is not my plan with buying your product. i emailed your customer care very frustrated about this and asked them to cancel it. the reply i recived back had me feeling they didnt care anyway!! very poor customer care and definetly wont be returning.
12 januari 2026
Antwoord van Prepped Pots
Thank you for your review,
We are very sorry for the issue you experienced with your delivery and in turn for your disappointment regarding our customer service.
While delivery issues can occasionally occur this is not the usual standard we expect from our courier partner and we appreciate the inconvenice this had caused.
Furthermore, we are very sorry to hear you felt the customer service you received was uncaring, this is far from the aim we strive for when supporting customers and we sincerely apologise.
Thank you for taking the time to share your feedback, your review is much appreciated.
Antwoord van Prepped Pots
Thank you for your review!
We are so pleased to hear of your positive delivery experience and satisfaction with our meals, getting things right for our customers is at upmost importance to us.
We appreciate all your support and for taking the time to share your feedback!
It’s not just my opinion my man doesn’t…
It’s not just my opinion my man doesn’t really say anything he just comes in from work and has his dinner but he has said a lot about these gorgeous meals . Even asked me where are you getting these recipes from . I said no a wonderful company that sends them right to my door … 🤣🤣🤣👍
25 januari 2026
Antwoord van Prepped Pots
Thank you for such a great review!
We absolutely loved reading this. When the meals get positive feedback from someone who usually keeps quiet, we know we are doing something right.
It means so much to us to be able to provide great quality meals straight to your door and to know we are hitting the mark.
Thank you for all your support and lovely feedback!
Food never delivered
Food never delivered. Tried getting in touch 3 times and nobody ever came back to me. Switched to an alternative provider.
11 januari 2026
Antwoord van Prepped Pots
Thank you for your review,
We are very sorry to hear your order did not reach you and for the inconvenice this must have caused.
We have taken a look at our system and we can confirm unfortunately our messages to you have been denied due to a error, this may be caused by a full inbox or technical issue with your email address.
We of course would like to get this resolved for you so please do reach back out on a alternative email address and we will be more than happy to help.
Thank you again, we appreciate your feedback.
Antwoord van Prepped Pots
Thank you for your great review!
We are so happy to know you are pleased with our menu quality and prices. It means so much to us to know we are delivering the experience we strive for!
Thank you for all your support and for taking the time to share your feedback!
Antwoord van Prepped Pots
Thank you for your feedback.
We are very sorry to hear your meals did not reach you and for the inconvenice caused by this.
We can confirm our customer service email has remained active, please head over to our website to be directed to customer support where we will of course ensure this issue is resolved for you.
Thank you again, we appreciate your review.
Antwoord van Prepped Pots
Thank you for your feedback.
We’re sorry to hear that the meals didn’t meet your expectations.
Your comments are important to us, and we’ll be logging this to see how we can improve.
Please don’t hesitate to reach out to our support team if you need any further assistance.
We appreciate your feedback.
Good service very helpful when asked
Good service very helpful when asked. Meals have been very nice
8 januari 2026
Antwoord van Prepped Pots
Thank you so much for your review.
Please accept our apologies for the delay in acknowledging your feedback.
We really appreciate the time you’ve taken to share it. Your support truly means a lot to us.
Antwoord van Prepped Pots
Thank you so much for your review.
Please accept our apologies for the delay in acknowledging your feedback.
We really appreciate the time you’ve taken to share it. Your support truly means a lot to us.
Was fast reliable and what I jave…
Was fast reliable and what I jave tasted so far as been beautiful c
22 januari 2026
Antwoord van Prepped Pots
Thank you so much for your review.
Please accept our apologies for the delay in acknowledging your feedback.
We really appreciate the time you’ve taken to share it. Your support truly means a lot to us.
Antwoord van Prepped Pots
Thank you so much for your review.
Please accept our apologies for the delay in acknowledging your feedback.
We really appreciate the time you’ve taken to share it. Your support truly means a lot to us.
Antwoord van Prepped Pots
Thank you for your review.
We are very sorry to hear our products were not to your liking.
We appreciate everyones prefrences regarding meal options and we apologise there was no meals to your taste.
We are excited to announce we have recently released a variety of new meal options if you would every like to try these instead!
Thank you for your review, your feedback is greatly appreciated.
Mainly the use by dates are not long…
Mainly the use by dates are not long enough and I didn’t always fancy rice and spicy food every day. The ones I tried were nice enough but I don’t normally eat this sort of stuff all the time.
27 januari 2026
Antwoord van Prepped Pots
Thank you for your feedback.
We are sorry to hear the use by dates have caused some inconvenice for you, all products will arrive with no less than a 3 day use by and our ready meals can be frozen to prolong their shelf life.
I can confirm we have recently released a new wider menu with a variety of options designed to offer our customers more variety of choice.
Thank you again for your review, we appreciate your feedback.
Very poor customer service
16 januari 2026
Antwoord van Prepped Pots
Thank you for your feedback,
We are very sorry to hear you felt our customer service fell short, this is far from the standard we aim to provide.
We can see you have reached out on 2 occasions with our customer support in regards to account managment, we can see our team have supported you to access your account and with any further changes you have made. We do apologise if these interactions did not meet expectations.
We are always looking for ways to better our customers experience and we sincerely appreciate your feedback regarding our customer support, all feedback helps us to provide a better servce for all.
Thank you again.
Really underwhelming
Really underwhelming, watery, tastless or ridiculous over sweet there is such high sugar content in these that all you can taste is either bland nothing or sugar, really disappointed in my order and won't be ordering again
19 januari 2026
Antwoord van Prepped Pots
Thank you for your review,
We are very sorry to hear of your disatisfaction following your recent order, this is far from the experience we aim to provide.
We appreciate the disappointment caused and we apologise the meals you tried were not to your liking.
Thank you for sharing your experience, your feedback is appreciated.
Enjoying my meals I have had so far…
Enjoying my meals I have had so far very helpful customer service
18 januari 2026
Antwoord van Prepped Pots
Thank you so much for your review.
Please accept our apologies for the delay in acknowledging your feedback.
We really appreciate the time you’ve taken to share it. Your support truly means a lot to us.
The food is fine but they have now…
The food is fine but they have now changed it so you can not change the dates of your delivery only skip for an entire month. This now causes issues because you either accumulate more than you want or do not have enough for the next time period. It makes me want to cancel the whole thing and go elsewhere, where they are more flexible.
1 januari 2026
Antwoord van Prepped Pots
Thank you for your feedback.
We understand the importance of flexibility with delivery dates, and we want to reassure you that if you reach out to our support team, we can of course amend your delivery date or adjust your schedule to suit your needs.
We appreciate your support and honest review.
I usually have good experience
I usually have good experience . But last couple of orders I have been disappointed as lots of meals been out of stock therefore not the best choices. Also finding out at the last minute that they are substituting items with ones I don’t like .
1 januari 2026
Antwoord van Prepped Pots
Thank you for your feedback and for sharing your recent experience.
We’re really sorry to hear about the disappointment with your last few orders.
We have been transitioning some older meals out while introducing new ones, which unfortunately caused some temporary stock issues and substitutions.
This is not our usual standard, and we truly appreciate your patience while we work through these changes. Thank you for your continued support.
We started using prepped pots a few…
We started using prepped pots a few weeks ago and they are ok do the job but very repetitive. Please do more meals I’m bored already
30 december 2025
Antwoord van Prepped Pots
Thank you for your feedback.
We appreciate your honesty and understand how important variety is.
Since your review, we’ve updated our menu and launched new meals to offer more choice and keep things exciting. We hope you’ll enjoy the new additions!
Thank you for your support.
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