I ordered flowers and birthday cake for my sister who is also recovering from surgery. 3 attempts were made to deliver the flowers. For one reason or another these deliveries failed. It was not a refl... Toon meer
Bedrijf heeft geantwoord
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I would highly recommend this wonderful company. I placed an order (#9935153) to be delivered to my Aunt for her 94th birthday however, I mistakenly put the wrong house number on the order, so it was... Toon meer
Bedrijf heeft geantwoord
Second time we've used Prestige Hampers and we have been delighted with their product, presentation and very fast delivery, both times. On the second occasion, we placed an order (from Australia), f... Toon meer
Bedrijf heeft geantwoord
Having spent hundreds of pounds with this company I was saddened by the poor attitude of their customer support. Having made a recent order their chosen courier failed to deliver on 3 seperate occassi... Toon meer
Bedrijf heeft geantwoord
3,8
Goed
10K reviews
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Paid for 24 hour tracked to be…
Paid for 24 hour tracked to be delivered on Sunday day as I work during the week hamper was delivered on Wednesday 3 days late and left in rain all day
22 november 2025
Review zonder uitnodiging
Antwoord van Prestigehampers
Hello Martin,
We're very sorry your hamper arrived late and was left in the rain.
I can see you have escalated this issue. We hope this can be resolved.
Kind regards,
Tom
Appalling Customer Service
I got an emailed unsolicited £10 pound voucher enticing me to come back. I could not find where to enter the voucher code so tried their customer service chat on the website. Nil response and finally the chat asked me to fill out a form which I did. 48 hrs and nothing heard. 3 attempts to get through to customer services and was finally told how to enter the voucher. I now find the voucher has expired 13 hours ago. Customer Services have said "nothing we can do" despite them seeing the chat conversation 48 hours ago. I would stay away from this company as I recollect I had problems with an order 3 years ago which took a lot of sorting - I should have remembered. There are lots of other companies providing this service and I will take my employees Xmas gift order elsewhere.
26 november 2025
Review zonder uitnodiging
Antwoord van Prestigehampers
Hello Timothy,
Thank you for your review.
We regret that you had difficulty using the voucher and that our support was slow. We're sorry the voucher expired before we could help.
Kind regards,
Rosie
Clunky Website
25 november 2025
Antwoord van Prestigehampers
Hello Tony,
Thank you for your review.
We are sorry for any inconvenience caused while placing your order with us. Our aim is to provide a stress-free order process for our customers, so this is disappointing to hear. I will feed this back to our team.
Kind regards,
Rosie
Antwoord van Prestigehampers
Hello Nicole,
We're glad you found our selection great and ordering easy from overseas. Thank you for your positive feedback!
Kind regards,
Rosie
link neededNeed a link to continue ordering other…
Need a link to continue ordering other baskets. Didn't find one and made two separate orders going to the same address.
24 november 2025
Antwoord van Prestigehampers
Hello Rosemary,
We appreciate your order and feedback. We're sorry you had trouble ordering multiple baskets and placed separate orders. We will look into improving our website's ordering process.
Kind regards,
Rosie
entered order details for two hampers
entered order details for two hampers, put in a new password and could not go any further to pay for them. phoned your help no 08000248813 several times and it did not work. had to start again with reentering all the names/addreesses. i think it worked this time but waiting order confirmation
24 november 2025
Antwoord van Prestigehampers
Hello Peter,
Thank you for your review.
We appreciate you bringing this to our attention. We're sorry you had trouble completing your order and that our helpline was unreachable.
Kind regards,
Rosie
Easy to order and marvellous value
Easy to order and marvellous value. Ordering again as the last hamper was much appreciated. An ideal gift for Christmas, thank you so much.
24 november 2025
Antwoord van Prestigehampers
Hello Hilary,
Thank you for your review.
We're happy to hear that ordering was easy and you found great value! It's wonderful the hamper was appreciated. Thank you for your kind words regarding our ideal Christmas gift.
Kind regards,
Rosie
It was very easy to use website ,able…
It was very easy to use website ,able to pick my delivery date
23 november 2025
Antwoord van Prestigehampers
Hello Nita,
We're happy to hear that our website was easy to use and that you were able to select your preferred delivery date. Thanks for your feedback!
Kind regards,
Rosie
I am a returning customer
I am a returning customer having ordered in previous years. I find the order process on line very simple even at my age.
The Hamper is good value and delivery on the specified date in previous years has been spot on.
Happy Bunny.
23 november 2025
Antwoord van Prestigehampers
Hello Mr Carpenter,
We're happy to hear that you find our online ordering process simple to use and that you've been satisfied with the value and delivery of our hampers. Thank you for your continued patronage and positive feedback!
Kind regards,
Rosie
EASY TO USE THE ORDER PROCESS
22 november 2025
Antwoord van Prestigehampers
Hello Carole,
We're glad you found the order process easy to use. Thank you for your positive feedback; it means a lot to us.
Kind regards,
Rosie
Easy selection and easy payment way x
22 november 2025
Antwoord van Prestigehampers
Hello Kay,
We're happy to hear that you found the selection and payment process easy. Thank you for your positive feedback; it means a lot to us.
Kind regards,
Rosie
…Good experience
Easy to navigate website and pay even for me who rarely orders online
20 november 2025
Antwoord van Prestigehampers
Hello Sharon,
We're happy to hear that our website was easy to use, even with limited online ordering experience. Thank you for your positive feedback!
Kind regards,
Rosie
Chat was helpful
Was tricky to find where I put my discount code but chat was really helpful and I placed my order within minutes. Will use again.
19 november 2025
Antwoord van Prestigehampers
Hello,
We're happy to hear that our chat support was helpful in resolving the discount code issue and that you were able to place your order quickly. We appreciate your feedback and look forward to serving you again.
Kind regards,
Tom
The website is very user friendly
The website is very user friendly, and the good varieties.
19 november 2025
Antwoord van Prestigehampers
Hello Peter,
We're happy to hear that you found our website user-friendly and appreciated the variety. Thank you for your positive feedback!
Kind regards,
Rosie
We have used them for 3 years now for…
We have used them for 3 years now for Christmas gifts for family. Always had great feedback from family saying items included were always great quality and varied. Makes a great gift when you're not sure what to get. As son said it's a treat opening and trying all the items.
15 november 2025
Antwoord van Prestigehampers
Hello Wendy,
We're happy to hear that our gifts have been a hit with your family for the past three years! It's great to know that the items are high quality and offer a nice variety. We appreciate you sharing that it makes a great and fun gifting option.
Kind regards,
Rosie
Found online from Holland
Found online from Holland. Delevering exact in time.
7 november 2025
Review zonder uitnodiging
Antwoord van Prestigehampers
Hello,
We're happy to hear that your delivery from Holland arrived exactly on time. We appreciate your feedback and are grateful for your review.
Kind regards,
Rosie
Beware their system may change your preferred delivery date!
Placed an order for a hamper to be delivered in December and the recipient received it yesterday (mid November!) Their system changed the delivery date so just be aware!
Sure the contents will be ok for Christmas but a lovely card and thank you note 5 weeks too early was NOT my plan!!
(Confirmation email of my order arrived AFTER the parcel was dispatched?!)
14 november 2025
Review zonder uitnodiging
Antwoord van Prestigehampers
Hello Alyson,
Thank you for your review.
We're sorry the hamper arrived earlier than expected, altering your planned surprise.
I can confirm that we do not alter delivery dates, and we’re sorry that your confirmation email was not received until after your order had already been dispatched.
Kind regards,
Rosie
Christmas Joy with Prestige
Easy to view hampers and the contents are listed . Lovely choices and well presented. I have ordered previously and received positive reports from the recipients.
13 november 2025
Antwoord van Prestigehampers
Hello Mairi,
We're happy to hear that our hampers are easy to view and that the contents are clearly listed. We appreciate your positive feedback regarding the lovely choices and presentation. Thank you for being a repeat customer!
Kind regards,
Katie
A gem of a business - tasty, quality items delivered with beautiful presentation
I received the 'Birthday Brilliance' hamper in September. Within days I had gobbled it all! I was impressed with the quality and taste of the treats - the fudge and cake were particularly divine - and with the presentation of the gift on arrival. Beautifully packaged, with a real premier-feel to it.
I was suitably impressed and have started to use the company to send similar presents out to my own friends.
Moreover, the date I required for birthday delivery was available (AND free on this occasion) with only 4 days to go.
What a gem of a business!
28 september 2025
Antwoord van Prestigehampers
Hello,
We're happy to hear that you enjoyed the Birthday Brilliance hamper! It's wonderful that the quality, taste, and presentation impressed you so much. We appreciate you choosing us to send gifts to your friends and are glad the delivery date worked out perfectly. Thanks for your positive feedback!
Kind regards,
Rosie
Easy to order from
I have just ordered Hampers from prestigehampers.co.uk, the website is very easy to manage and they have plenty of options to choose from. The process was easy as was check out. I am unable to review delivery yet but i'm hoping it will go smoothly
9 november 2025
Antwoord van Prestigehampers
Hello,
Thank you for your review.
We appreciate you taking the time to share your feedback. We're happy the website was easy to use and that you found a good selection. We hope your delivery goes smoothly!
Kind regards,
Katie
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