Prime Security Installations Limited Reviews 

563
•
TrustScore 5 uit 5

4,8

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Beoordeeld met 5 van de 5 sterren

Prime security especially Dan are absolutely brilliant. They know their stuff. Dan has always given good constructive technical advice. After care is top notch. Been with them over 4 years.

Beoordeeld met 5 van de 5 sterren

I am a case manager and have just renewed the service agreement for my client's security system. Dan was very helpful and responsive and made this a very simple process. He contacted me in good time... Toon meer

Beoordeeld met 5 van de 5 sterren

Just want to say thank you to Darragh from prime security installations great service, problem with my playback on the cctv cameras. Sent email to Darragh and he phoned me back straight away, sorted i... Toon meer

Beoordeeld met 5 van de 5 sterren

Been with these guys for 10 years now installed my first CCTV system that I bought and last year i had an upgrade spoke to Dan in Sales bought one of their systems cameras are very sharp and obviously... Toon meer

Bedrijfsgegevens

  1. Beveiligingssysteem installateur
  2. ook in
  3. Beveiligingsmaterialenwinkel
  4. Beveiligingsservice
  5. Beveiligingssysteem leverancier
  6. Gesloten televisiecircuit winkel
  7. Inbraakalarmwinkel

Geschreven door het bedrijf

At Prime Security Installations Ltd, we are small enough to provide a more flexible and personal service than the large multinationals, and big enough to offer a more professional and reliable system than the small security firms. What sets us apart is the way we get to know our client personally, so we have a clear understanding of their security and office support needs. Our engineers are trained to a high level of competency and will maintain high standards throughout the installation and PRIME Security's after sales service. We will carry out the following services: CCTV installation, Alarm installation, Access control, Door Entry, Servicing and Repairs. We offer FREE quotation with no obligation. Feel free to call us on 03337720954 or 08007720589 #yoursecuritymatters"


Contactgegevens

4,8

Uitstekend

TrustScore 5 uit 5

563 reviews

5 sterren
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4,8

Alle reviews

(563)

104 reviews in de afgelopen 12 maanden

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Beoordeeld met 5 van de 5 sterren

Prime Security installed two cameras at…

Prime Security installed two cameras at my property 7 years ago. On an annual basis, the cameras are serviced/maintained. If I ever encounter an issue, their team members, Dylan and Dan, are extremely helpful and will go above and beyond to find the resolution.

6 november 2025
Review zonder uitnodiging
Logo Prime Security Installations Limited

Antwoord van Prime Security Installations Limited

Thank you so much for your continued trust over the past 7 years! We’re delighted to hear that you’ve been happy with both the original installation and the ongoing annual servicing of your cameras. It’s great to know that Dylan and Dan have consistently gone above and beyond to help resolve any issues when they arise — we’ll be sure to pass on your kind words to them.

At Prime Security Installations Ltd, long-term support and reliable aftercare are a big part of what we do, and feedback like this really means a lot to our team.

If you ever need anything—whether it’s help with your current system or exploring other services like burglar alarms, CCTV, doorbells, access control, intercom systems, or networking—we’re always here for you:
📞 0333 772 0954
📧 info@primesecurityltd.co.uk

🌐 primesecurityltd.co.uk

Beoordeeld met 5 van de 5 sterren

Excellent CCTV Installation

Just had two cameras installed on our home - very impressed with the whole process from contacting Prime Security to the finished installation. Price was very reasonable and special mention to engineer Dan who was efficient, pleasant to talk to and thoroughly explained each part of the installation to us - which was really helpful to a pair of non-technical Senior Citizens!! Would have no hesitation in recommending Prime in future.

4 november 2025
Review zonder uitnodiging
Logo Prime Security Installations Limited

Antwoord van Prime Security Installations Limited

Thank you so much for your wonderful feedback! We’re delighted to hear that you had such a positive experience from your first contact right through to the final installation. It’s great to know that Dan provided efficient, friendly service and took the time to clearly explain everything — we’ll be sure to pass on your kind words to him.

At Prime Security Installations Ltd, we pride ourselves on offering professional, affordable, and easy-to-understand solutions for every customer. Your recommendation truly means a lot to us!

If you ever need anything—whether it’s help with your current system or exploring other services like burglar alarms, CCTV, doorbells, access control, intercom systems, or networking—we’re always here for you:
📞 0333 772 0954
📧 info@primesecurityltd.co.uk

🌐 primesecurityltd.co.uk

Beoordeeld met 5 van de 5 sterren

Had a service issue but promptly…

Had a service issue but promptly answered to my complete satisfaction in a very timely and courteous manner.
Top class service from Dylan and Prime Security Installations, thank you!

3 november 2025
Review zonder uitnodiging
Logo Prime Security Installations Limited

Antwoord van Prime Security Installations Limited

Thank you so much for your wonderful feedback! We’re delighted to hear that Dylan was able to resolve your service issue promptly and courteously. At Prime Security Installations Ltd, we take pride in providing top-class service and ensuring every customer is completely satisfied.

We truly appreciate your kind words and continued trust in our team!

If you ever need anything—whether it’s help with your current system or exploring other services like burglar alarms, CCTV, doorbells, access control, intercom systems, or networking—we’re always here for you:
📞 0333 772 0954
📧 info@primesecurityltd.co.uk

🌐 primesecurityltd.co.uk

Beoordeeld met 5 van de 5 sterren

Dylan supported me through reconnecting…

Dylan supported me through reconnecting our Wifi to our CCTV system today, Dylan was calm, helpful and patient until we solved the issue- Thanks Dylan!

27 oktober 2025
Review zonder uitnodiging
Logo Prime Security Installations Limited

Antwoord van Prime Security Installations Limited

Thank you so much for your lovely feedback! We’re delighted to hear that Dylan was calm, patient, and helpful while guiding you through reconnecting your WiFi to the CCTV system. At Prime Security Installations Ltd, we always aim to make technical support as smooth and stress-free as possible.

We’ll be sure to pass on your thanks to Dylan — he’ll really appreciate it!

If you ever need anything—whether it’s help with your current system or exploring other services like burglar alarms, CCTV, doorbells, access control, intercom systems, or networking—we’re always here for you:
📞 0333 772 0954
📧 info@primesecurityltd.co.uk

🌐 primesecurityltd.co.uk

Beoordeeld met 5 van de 5 sterren

7 years of great service and more

Always being updated with best interest.. best value of money and best service plan , couldn’t be happier when it comes to safety and security, customer service (Specially mentioned) Dan who always makes things easier as a value customer.

22 oktober 2025
Review zonder uitnodiging
Logo Prime Security Installations Limited

Antwoord van Prime Security Installations Limited

Thank you so much for your fantastic feedback! We’re thrilled to hear that you’re happy with the service, value, and care you’ve received from us. Dan will be delighted to know his support and communication have made things easier for you — he always strives to provide the best experience for our valued customers.

At Prime Security Installations Ltd, your safety and satisfaction are always our top priorities.

If you ever need anything—whether it’s help with your current system or exploring other services like burglar alarms, CCTV, doorbells, access control, intercom systems, or networking—we’re always here for you:
📞 0333 772 0954
📧 info@primesecurityltd.co.uk

🌐 primesecurityltd.co.uk

Beoordeeld met 5 van de 5 sterren

Dan supportive as ever

Dan supportive as ever

15 oktober 2025
Review zonder uitnodiging
Logo Prime Security Installations Limited

Antwoord van Prime Security Installations Limited

Thank you for your kind feedback! We’re delighted to hear that Dan continues to provide the supportive service you’ve come to expect. At Prime Security Installations Ltd, we’re proud to have a team dedicated to helping customers every step of the way.

If you ever need anything—whether it’s help with your current system or exploring other services like burglar alarms, CCTV, doorbells, access control, intercom systems, or networking—we’re always here for you:
📞 0333 772 0954
📧 info@primesecurityltd.co.uk

🌐 primesecurityltd.co.uk

Beoordeeld met 5 van de 5 sterren

really helpful (Dan)

Dan's always responsive to any email queries and keeps in regular contact to make sure you have the support required. I value the regular updates as to what's on offer/happening in Prime Security land.

6 oktober 2025
Review zonder uitnodiging
Logo Prime Security Installations Limited

Antwoord van Prime Security Installations Limited

Thank you so much for your kind words! We’re really pleased to hear that Dan has been responsive and keeps you well-informed with regular updates. At Prime Security Installations Ltd, we believe great communication and ongoing support are key to delivering peace of mind for our customers.

We truly appreciate your continued trust and loyalty!

If you ever need anything—whether it’s help with your current system or exploring other services like burglar alarms, CCTV, doorbells, access control, intercom systems, or networking—we’re always here for you:
📞 0333 772 0954
📧 info@primesecurityltd.co.uk

🌐 primesecurityltd.co.uk

Beoordeeld met 5 van de 5 sterren

Excellent CCTV service

Dan looks after our CCTV account - so helpful as always when it comes to renewal, very speedy and excellent customer service, and getting our service booked in. Cannot recommend enough!

6 oktober 2025
Review zonder uitnodiging
Logo Prime Security Installations Limited

Antwoord van Prime Security Installations Limited

Thank you so much for your amazing feedback! We’re thrilled to hear that Dan continues to provide helpful, speedy, and excellent customer service when managing your CCTV renewals. At Prime Security Installations Ltd, we always aim to make the process smooth and straightforward from start to finish.

Your recommendation means a lot to us—thank you for your continued trust and support!

If you ever need anything—whether it’s help with your current system or exploring other services like burglar alarms, CCTV, doorbells, access control, intercom systems, or networking—we’re always here for you:
📞 0333 772 0954
📧 info@primesecurityltd.co.uk

🌐 primesecurityltd.co.uk

Beoordeeld met 5 van de 5 sterren

Had cctv system installed and upgraded…

Had cctv system installed and upgraded over past several years and have found the service and particularly annual service visits , courteous, punctual and really helpful.
Recent dealings with Dan at head office to renew my annual service pack was again courteous, professional and timely - very much appreciated and look forward to another year of ongoing cctv coverage and service support.

26 september 2025
Review zonder uitnodiging
Logo Prime Security Installations Limited

Antwoord van Prime Security Installations Limited

Thank you so much for your continued trust in us over the years! We’re delighted to hear that both your installations and annual service visits have been courteous, punctual, and helpful. It’s also wonderful to know that Dan was able to assist with your annual service pack renewal in a professional and timely manner. At Prime Security Installations Ltd, we take pride in offering long-term support and ensuring your CCTV coverage remains reliable year after year.

If you ever need anything—whether it’s help with your current system or exploring other services like burglar alarms, CCTV, doorbells, access control, intercom systems, or networking—we’re always here for you:
📞 0333 772 0954
📧 info@primesecurityltd.co.uk

🌐 primesecurityltd.co.uk

Beoordeeld met 5 van de 5 sterren

Prime Security great service

Prime Security provided a solid service. The camera system was installed professionally, works reliably, and the team explained how to use everything clearly. Good communication throughout the process and quick response to questions. Overall, dependable company for home security in West Berkshire.

25 september 2024
Review zonder uitnodiging
Logo Prime Security Installations Limited

Antwoord van Prime Security Installations Limited

Thank you for your fantastic review! We’re delighted to hear that you found our service solid, professional, and reliable, and that the team explained everything clearly. Good communication and quick responses are exactly what we strive for, so it’s wonderful to know we delivered that for you.

If you ever need further assistance or would like to explore more of our services such as burglar alarms, doorbells, access control, intercom systems, or networking, we’d be happy to help:
📞 0333 772 0954
📧 info@primesecurityltd.co.uk

🌐 primesecurityltd.co.uk

Thanks again for trusting Prime Security with your home security in West Berkshire! 🔐✨

Beoordeeld met 5 van de 5 sterren

I have been with prime for 5 years and…

I have been with prime for 5 years and have always found the service a high quality, professional, polite and helpful. Thanks for all your support. 5 years with company.

24 september 2025
Review zonder uitnodiging
Logo Prime Security Installations Limited

Antwoord van Prime Security Installations Limited

Thank you so much for your loyalty and for sharing such a kind review! 🙏 We’re truly honoured that you’ve trusted Prime Security for 5 years and delighted to know you’ve consistently found our service professional, polite, and helpful. Your continued support means the world to us.

If you ever need anything—whether it’s help with your current system or exploring other services like burglar alarms, CCTV, doorbells, access control, intercom systems, or networking—we’re always here for you:
📞 0333 772 0954
📧 info@primesecurityltd.co.uk

🌐 primesecurityltd.co.uk

Thanks again for being such a valued customer of Prime Security! 🔐✨

Beoordeeld met 5 van de 5 sterren

Excellent service and aftercare…

Excellent service and aftercare following an upgrade to our original system last year. Dan has been in contact regularly to ensure customer satisfaction and continuity of service.

22 september 2025
Review zonder uitnodiging
Logo Prime Security Installations Limited

Antwoord van Prime Security Installations Limited

Thank you so much for your wonderful feedback! We’re delighted to hear that you’re happy with the service and aftercare following your system upgrade. Dan will be pleased to know his regular follow-ups have made a positive difference.

If you ever need anything else or have any questions, we’re always here to help:
📞 0333 772 0954
📧 info@primesecurityltd.co.uk

🌐 primesecurityltd.co.uk

Thanks again for choosing Prime Security! 🔐😊

Beoordeeld met 5 van de 5 sterren

Brilliant from the original phone call…

Brilliant from the original phone call through to cctv installation and commissioning. Excellent after sales rapport as well. Queries and requests for advice answered virtually by return! Unheard of in this day and age. I would have absolutely no hesitation in highly recommending them

17 september 2025
Review zonder uitnodiging
Logo Prime Security Installations Limited

Antwoord van Prime Security Installations Limited

Thank you so much for your fantastic feedback! We’re thrilled to hear that your experience from the initial call through to installation and commissioning was seamless, and that our after-sales support impressed you. Quick, helpful responses are exactly what we aim for!

We truly appreciate your high recommendation. If you ever need anything else, we’re always here to help:
📞 0333 772 0954
📧 info@primesecurityltd.co.uk

🌐 primesecurityltd.co.uk

Thanks again for choosing Prime Security! 🔐✨

Beoordeeld met 5 van de 5 sterren

Great service and aftercare

Mas, Darragh and Harrison were great, I highly recommend using Pirme Security Installations. The installation was straight forward and explained the whole process. The aftercare is great too.

24 juli 2025
Review zonder uitnodiging
Logo Prime Security Installations Limited

Antwoord van Prime Security Installations Limited

Thank you so much for your fantastic feedback! We’re delighted to hear that Mas, Darragh, and Harrison provided a smooth installation and clear explanations throughout the process. It’s great to know you’re happy with our aftercare as well.

Your recommendation means a lot to us! If you ever need any further assistance, we’re always just a call or message away:
📞 0333 772 0954
📧 info@primesecurityltd.co.uk

🌐 primesecurityltd.co.uk

Thanks again for choosing Prime Security Installations! 🔐😊

Beoordeeld met 5 van de 5 sterren

Great service

Great service from Mas & Dan. Very responsive and helpful. Dan sorted my query out swiftly. Would recommend.

18 september 2025
Review zonder uitnodiging
Logo Prime Security Installations Limited

Antwoord van Prime Security Installations Limited

Thank you so much for your wonderful feedback! We’re delighted to hear that Mas and Dan provided responsive and helpful service, and that Dan was able to resolve your query swiftly.

We really appreciate your recommendation! If you ever need any further assistance, we’re always here to help:
📞 0333 772 0954
📧 info@primesecurityltd.co.uk

🌐 primesecurityltd.co.uk

Thanks again for choosing Prime Security! 🔐😊

Beoordeeld met 5 van de 5 sterren

First class support.

Darragh was very helpful and patient when our CCTV cameras went offline following a change of broadband router. He helped by sending instructions by WhatsApp messenger, and followed up with a phone call the following day as promised. I couldn't have asked for better support! Great service.

13 september 2025
Review zonder uitnodiging
Logo Prime Security Installations Limited

Antwoord van Prime Security Installations Limited

Thank you so much for your wonderful feedback! We’re thrilled to hear that Darragh provided patient and helpful support, guiding you through the CCTV issue via WhatsApp and following up as promised.

It’s fantastic to know you felt fully supported — delivering great service is exactly what we aim for! If you ever need further assistance, we’re always here:
📞 0333 772 0954
📧 info@primesecurityltd.co.uk

🌐 primesecurityltd.co.uk

Thanks again for choosing Prime Security! 🔐😊

Beoordeeld met 5 van de 5 sterren

When renewing my service contract

When renewing my service contract, Dan always goes above and beyond to make sure my queries are addressed and resolved in a speedy and competent manor. Thank you !

1 september 2025
Review zonder uitnodiging
Logo Prime Security Installations Limited

Antwoord van Prime Security Installations Limited

Thank you so much for your kind feedback! We’re delighted to hear that Dan consistently goes above and beyond to address your queries quickly and competently.

Your support and trust mean a lot to us! If you ever need anything else, we’re always here to help:
📞 0333 772 0954
📧 info@primesecurityltd.co.uk

🌐 primesecurityltd.co.uk

Thanks again for choosing Prime Security! 🔐😊

Beoordeeld met 5 van de 5 sterren

Top notch service by the company and in…

Top notch service by the company and in Particular, Dan. The installation was perfect and very friendly service by the engineers. The after care and the relevant guides provided on line is very good. I am very impressed with the ongoing help and guidance provided by Prime Security.

10 september 2025
Review zonder uitnodiging
Logo Prime Security Installations Limited

Antwoord van Prime Security Installations Limited

Thank you so much for your fantastic feedback! We’re thrilled to hear that Dan and our engineering team provided a perfect installation with friendly service, and that you’re impressed with our aftercare and online guides.

Ongoing support and guidance are exactly what we aim for, and it’s wonderful to know you’ve had such a positive experience with Prime Security.

If you ever need anything else, we’re always here to help:
📞 0333 772 0954
📧 info@primesecurityltd.co.uk

🌐 primesecurityltd.co.uk

Thanks again for choosing Prime Security! 🔐✨

Beoordeeld met 5 van de 5 sterren

Excellent service

Very quick and efficient service only taking minutes to help with my enquiry, calm and courteous and explaining everything to me as a techno idiot
Thank you so much

5 september 2025
Review zonder uitnodiging
Logo Prime Security Installations Limited

Antwoord van Prime Security Installations Limited

Thank you so much for your kind feedback! We’re delighted to hear that our team provided quick, efficient, and calm support, and that everything was explained clearly. No question is too small—we’re always happy to help!

If you ever need further assistance, we’re just a call or message away:
📞 0333 772 0954
📧 info@primesecurityltd.co.uk

🌐 primesecurityltd.co.uk

Thanks again for choosing Prime Security! 🔐😊

Beoordeeld met 5 van de 5 sterren

My Problem was sorted out over the phone quick and easy. Thank you Dylan.

My Problem was sorted out o

1 september 2025
Review zonder uitnodiging
Logo Prime Security Installations Limited

Antwoord van Prime Security Installations Limited

Thank you for the 5-star feedback! We’re delighted to hear Dylan was able to get your problem sorted quickly and easily over the phone. At Prime Security Installations Ltd, we’re always here to make things simple and stress-free for our customers.

If you ever need anything—whether it’s help with your current system or exploring other services like burglar alarms, CCTV, doorbells, access control, intercom systems, or networking—we’re always here for you:
📞 0333 772 0954
📧 info@primesecurityltd.co.uk

🌐 primesecurityltd.co.uk

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