Prime security especially Dan are absolutely brilliant. They know their stuff. Dan has always given good constructive technical advice. After care is top notch. Been with them over 4 years.
We verifiëren geen specifieke claims omdat reviewers hun eigen mening mogen geven. We kunnen reviews echter wel als 'Geverifieerd' bestempelen als we bevestiging hebben dat er een zakelijke interactie heeft plaatsgevonden. Meer informatie
Om de integriteit van het platform te beschermen, wordt elke review op ons platform – al dan niet geverifieerd – gescreend door onze geautomatiseerde software. Deze software kan inhoud identificeren en verwijderen die in strijd is met onze richtlijnen, inclusief reviews die niet zijn gebaseerd op een echte ervaring. We zijn ons ervan bewust dat we weleens wat over het hoofd zien, dus je kunt altijd reviews rapporteren waarvan je denkt dat we ze hebben gemist Meer informatie
Lees wat reviewers zeggen
I am a case manager and have just renewed the service agreement for my client's security system. Dan was very helpful and responsive and made this a very simple process. He contacted me in good time... Toon meer
Just want to say thank you to Darragh from prime security installations great service, problem with my playback on the cctv cameras. Sent email to Darragh and he phoned me back straight away, sorted i... Toon meer
Been with these guys for 10 years now installed my first CCTV system that I bought and last year i had an upgrade spoke to Dan in Sales bought one of their systems cameras are very sharp and obviously... Toon meer
Bedrijfsgegevens
- Beveiligingssysteem installateur
- ook in
- Beveiligingsmaterialenwinkel
- Beveiligingsservice
- Beveiligingssysteem leverancier
- Gesloten televisiecircuit winkel
- Inbraakalarmwinkel
Geschreven door het bedrijf
At Prime Security Installations Ltd, we are small enough to provide a more flexible and personal service than the large multinationals, and big enough to offer a more professional and reliable system than the small security firms. What sets us apart is the way we get to know our client personally, so we have a clear understanding of their security and office support needs. Our engineers are trained to a high level of competency and will maintain high standards throughout the installation and PRIME Security's after sales service. We will carry out the following services: CCTV installation, Alarm installation, Access control, Door Entry, Servicing and Repairs. We offer FREE quotation with no obligation. Feel free to call us on 03337720954 or 08007720589 #yoursecuritymatters"
Contactgegevens
1a Warwick Street, CV5 6ET, Coventry, Verenigd Koninkrijk
- 03337720954
- info@primesecurityltd.co.uk
- primesecurityltd.co.uk
4,8
Uitstekend
563 reviews
Geen recente geschiedenis van het vragen naar reviews
Dit bedrijf heeft hun klanten niet recentelijk uitgenodigd, dus reviews zijn mogelijk niet representatief
Heeft 66% van zijn negatieve reviews beantwoord
Reageert doorgaans binnen 1 week
Zo gebruikt dit bedrijf Trustpilot
Ontdek hoe ze hun reviews verzamelen, beoordelen en modereren.
Spoke to Dan a few times always helpful
Spoke to Dan a few times regarding installation and renewal, always quick to help and get things sorted. Thanks Dan
14 maart 2025
Review zonder uitnodiging
Great customer service & support.
Very happy with the help & support I've received from Dan today.
He was friendly, helpful, efficient & couldn't do enough to help me. Won't hesitate to contact Dan or Prime Security in the future, excellent customer service.
12 maart 2025
Review zonder uitnodiging
Dylan was very helpful and informative
Dylan was very helpful and informative. He was able to resolve my problem quickly and efficiently.
10 maart 2025
Review zonder uitnodiging
The technician, Dylan
The technician, Dylan, was exceptionally helpful. Very professional and courteous, and obviously very knowledgeable about his job. Thanks for the support.
7 maart 2025
Review zonder uitnodiging
The person on the end of the phone was Darrah
The person on the end of the phone gave me clear instructions how to connect my camera box
5 maart 2025
Review zonder uitnodiging
Antwoord van Prime Security Installations Limited
Thank you for your feedback! We’re glad to hear that our team was able to provide clear instructions to help you connect your camera box. It’s always our goal to make things as easy as possible for you!
If you need any further assistance or have any questions, don’t hesitate to reach out at 0333 772 0954 or info@primesecurityltd.co.uk. You can also visit our website at primesecurityltd.co.uk.
Thanks again for choosing Prime Security—we’re always here to help! 😊
Best regards,
Prime Security
📞 0333 772 0954
📧 info@primesecurityltd.co.uk
🌐 primesecurityltd.co.uk
Excellent service received from Dan
I have received very good service from Dan at Prime Security. Very helpful and always received prompt and excellent response with regards to my cctv.
He was recommended by a friend and no doubt i got 100% satisfaction form him.
25 februari 2025
Review zonder uitnodiging
Antwoord van Prime Security Installations Limited
Thank you so much for your kind words! We're thrilled to hear that Dan provided you with prompt and excellent service for your CCTV. It’s great to know that his efforts met your expectations and that you were satisfied with the help you received. We're also grateful for your friend's recommendation!
If you ever need further assistance or have any questions, feel free to reach out at 0333 772 0954 or info@primesecurityltd.co.uk. You can also visit our website at primesecurityltd.co.uk.
Thanks again for choosing Prime Security—we’re always here to help! 😊
Best regards,
Prime Security
📞 0333 772 0954
📧 info@primesecurityltd.co.uk
🌐 primesecurityltd.co.uk
Very helpful.
Spoke to Dylan who was very helpful and knew what to do. Took ownership of the issue and provided me with a fix.
Great Service Dylan. Keep it up
3 maart 2025
Review zonder uitnodiging
Antwoord van Prime Security Installations Limited
Thank you for your fantastic feedback! We’re so glad to hear that Dylan was able to assist you effectively and took ownership of the issue. We’ll be sure to pass on your kind words to him—he’ll be thrilled to know you appreciated his help!
If you ever need any further assistance, feel free to reach out at 0333 772 0954 or info@primesecurityltd.co.uk. You can also visit our website at primesecurityltd.co.uk.
Thanks again for choosing Prime Security—we’re always here to help! 😊
Best regards,
Prime Security
📞 0333 772 0954
📧 info@primesecurityltd.co.uk
🌐 primesecurityltd.co.uk
Call with Prime Security
I booked a call with Dylan, who kept me informed of what was required. The call this morning went extremely smoothly and my issue was resolved effectively. Dylan was very polite and explained at each stage what was happening and why. Prime Security have always been very helpful and Dylan reflected this today with his polite and respectful approach. Thankyou
3 maart 2025
Review zonder uitnodiging
Antwoord van Prime Security Installations Limited
Thank you so much for your thoughtful feedback! We're thrilled to hear that Dylan provided excellent service, keeping you informed and resolving your issue smoothly. We pride ourselves on being helpful and clear every step of the way, and it's great to know Dylan reflected that standard.
If you ever need any further assistance or want to explore our other services, feel free to reach out at 0333 772 0954 or info@primesecurityltd.co.uk. You can also visit our website at primesecurityltd.co.uk.
Thanks again for choosing Prime Security—we’re always here to help! 😊
Best regards,
Prime Security
📞 0333 772 0954
📧 info@primesecurityltd.co.uk
🌐 primesecurityltd.co.uk
Prime Security
Dylan contacted me about a security camera issue and showed great expertise and patience with me when sorting out the problem. Very happy with the service.
25 februari 2025
Review zonder uitnodiging
Antwoord van Prime Security Installations Limited
Thank you for your kind words! We’re so glad to hear that Dylan was able to assist you with your security camera issue and that his expertise and patience made a positive difference. We're thrilled you’re happy with the service!
If you ever need any further assistance or have any questions, don’t hesitate to reach out at 0333 772 0954 or info@primesecurityltd.co.uk. You can also visit our website at primesecurityltd.co.uk.
Thanks again for choosing Prime Security—we’re always here to help! 😊
Best regards,
Prime Security
📞 0333 772 0954
📧 info@primesecurityltd.co.uk
🌐 primesecurityltd.co.uk
Dan was very helpful and professional
17 februari 2025
Review zonder uitnodiging
Antwoord van Prime Security Installations Limited
Thank you for your feedback! We're so glad to hear that Dan was both helpful and professional in assisting you. Providing excellent service is always our priority, and we're thrilled you had a positive experience!
If you need any further assistance, feel free to reach out at 0333 772 0954 or info@primesecurityltd.co.uk. You can also visit our website at primesecurityltd.co.uk.
Thanks again for choosing Prime Security—we’re always here to help! 😊
Best regards,
Prime Security
📞 0333 772 0954
📧 info@primesecurityltd.co.uk
🌐 primesecurityltd.co.uk
Tech Support
Changed my broadband and couldn't reconnect my cameras, but a quick call with Dylan from their tech team had me up and running quickly. His instructions were very clear, simple and easy to follow.
20 februari 2025
Review zonder uitnodiging
Antwoord van Prime Security Installations Limited
Thank you for taking the time to share your experience! We're delighted to hear that Dylan was able to help you reconnect your cameras after your broadband change. It's wonderful feedback that his instructions were clear and simple to follow - that's exactly the kind of service we strive to provide.
Technical hiccups can be frustrating, so we're pleased we could get you back up and running quickly. If you ever need assistance with your security system in the future, whether it's cameras, alarms, or any of our other services, please don't hesitate to reach out. Your security and peace of mind are our top priorities.
Best regards,
Prime Security
Restoration of camera viewing
I had lost vision on my phone whilst away, thinking that this may be due to internet issues. On return the problem persisted and I got in touch immediately. Within 48 hours I was guided patiently and systematically by Dylan who helped me locate the problem and resolve it within half an hour. I can rest easy thanks to Dylan
19 februari 2025
Review zonder uitnodiging
Antwoord van Prime Security Installations Limited
Thank you for sharing your experience with us! We truly appreciate you taking the time to describe how Dylan helped resolve your camera access issues. It's great to hear how he guided you patiently and systematically through the troubleshooting process, especially after experiencing problems while you were away.
We understand how unsettling it can be when you can't access your security cameras, so we're delighted that Dylan was able to help you identify and fix the issue within just 30 minutes. Your peace of mind is exactly what we aim for, and it's wonderful to know you can now rest easy with your system working properly again.
If you ever need assistance in the future, whether it's with your cameras or any other security matters, please don't hesitate to reach out to us. We're always here to help!
Best regards,
Prime Security
This is thank prime security…
This is thank prime security installations. For a great job today fitting extra cctv cameras into my existing ones and for the advice which I took in updating my recorder box for a larger memory. The pictures from my cameras are so much better plus coverage is great don’t have any blind spots at all front or back of my home many thanks for a great job today would highly recommend this company for security .CCTV cameras.
19 februari 2025
Review zonder uitnodiging
Antwoord van Prime Security Installations Limited
Thank you so much for this wonderful feedback! We're thrilled to hear about your satisfaction with our CCTV installation service. It's fantastic that you're seeing such a noticeable improvement in your camera picture quality, and that we were able to eliminate all blind spots around your property for complete coverage.
We really appreciate that you took our advice regarding the recorder upgrade for increased memory capacity - it's decisions like these that help ensure your security system works optimally for your needs. Having comprehensive coverage both front and back of your home provides the kind of complete protection we always aim to deliver for our customers.
Your recommendation means a great deal to us, as we pride ourselves on providing top-quality security solutions. If you ever need any further assistance or are interested in exploring our other security services, please don't hesitate to get in touch.
Best regards,
Prime Security
Really happy with Dylan today
Really happy with Dylan today. He sorted out my problem while on the phone. Can’t fault him in anyway. Very pleased without cone.
19 februari 2025
Review zonder uitnodiging
Antwoord van Prime Security Installations Limited
Thank you for taking the time to share your experience with Dylan! We're delighted to hear he was able to resolve your issue effectively over the phone. His ability to provide clear, helpful support is exactly what we strive for at Prime Security.
We understand how valuable quick problem resolution is, and it's wonderful to know Dylan delivered this level of service for you. Your satisfaction means a lot to us, and we'll be sure to pass along your kind words to him.
If you need any assistance in the future with your security system, please don't hesitate to reach out - we're always here to help!
Best regards,
Prime Security
Good system and renewed my support…
Good system and renewed my support package with Dan for peace of mind, just in case there are any problems , but so far so good 😊
19 februari 2025
Review zonder uitnodiging
Antwoord van Prime Security Installations Limited
Thank you for your continued trust in Prime Security and for renewing your support package with Dan! We're delighted to hear that your system is working well, and we completely understand the value of having that extra peace of mind with ongoing support.
It's great that everything is running smoothly so far, and please remember that we're always here if you need any assistance in the future. Having that support package means you can rely on us whenever you need to, which is exactly what we aim to provide for all our customers.
Thanks again for choosing Prime Security for your security needs! 😊
Best regards,
Prime Security
Once again thanks to Prime Security
I have always found Prime Security to be very helpful. Dylan was very patient taking me through step by step to get my cameras linked to the new router and back on my phone app.
18 februari 2025
Review zonder uitnodiging
Antwoord van Prime Security Installations Limited
Thank you for your continued trust in Prime Security and for renewing your support package with Dan! We're delighted to hear that your system is working well, and we completely understand the value of having that extra peace of mind with ongoing support.
It's great that everything is running smoothly so far, and please remember that we're always here if you need any assistance in the future. Having that support package means you can rely on us whenever you need to, which is exactly what we aim to provide for all our customers.
Thanks again for choosing Prime Security for your security needs! 😊
Best regards,
Prime Security
Always Helpful
Always Helpful, this time Darragh was the agent who helped me set up again the software on my computer. Great service, thank you
18 februari 2025
Review zonder uitnodiging
Antwoord van Prime Security Installations Limited
Thank you for sharing your experience with our support team! We're really pleased to hear that Darragh was able to help you successfully set up your software again. It's wonderful feedback that you find our team consistently helpful - that's exactly the kind of service we strive to maintain.
We'll be sure to pass along your kind words to Darragh. If you need any further assistance with your security system in the future, please don't hesitate to reach out to us - we're always here to help!
Best regards,
Prime Security
Expert knowledge on the product
Expert knowledge on the product, could not do enough to help! If you want customer after care still after 5 years Prime Security should be your next call.
17 februari 2025
Review zonder uitnodiging
Antwoord van Prime Security Installations Limited
Thank you for such wonderful feedback and for highlighting our commitment to long-term customer care! We're truly delighted to hear about your positive experience with our team even after 5 years. It's exactly this kind of lasting relationship with our customers that we aim to build at Prime Security.
Your comment about our expert product knowledge and willingness to help really means a lot to us - these are core values we strive to maintain in every interaction. We believe that great security service doesn't end with installation, but continues throughout the lifetime of your system.
If you or anyone else needs expert security solutions and dedicated aftercare, please don't hesitate to reach out:
Call us: 03337720954
Visit: www.primesecurityltd.co.uk
Thanks again for your continued trust in Prime Security!
Best regards,
Prime Security
Fantastic customer service
Fantastic customer service , problem solved so quickly with the experts at hand to help. Would definitely recommend prime security for all your cameras.
17 februari 2025
Review zonder uitnodiging
Antwoord van Prime Security Installations Limited
Thank you for taking the time to share your wonderful feedback! We're delighted to hear that our team was able to quickly resolve your issue. It's great to know that you found our experts helpful - providing swift, professional support is exactly what we aim for at Prime Security.
Your recommendation means a lot to us, and we're proud to be your trusted choice for security cameras. If you or anyone else needs assistance with security solutions, we're always here to help:
Call us: 03337720954
Visit: www.primesecurityltd.co.uk
Thanks again for choosing Prime Security!
Best regards,
Prime Security
EXCELLENT CUSTOMER SERVICE from DAN
I have had the CCTV system, 3 cameras fitted by Prime Security a few years ago. The company and the phone support team are highly recommended by me. Brilliant support and advice from DAN . Thank you.
13 februari 2024
Review zonder uitnodiging
Antwoord van Prime Security Installations Limited
Thank you so much for your wonderful feedback! We're delighted to hear that you're happy with your CCTV system and that our team, especially Dan, provided you with brilliant support and advice. Ensuring our customers feel secure and supported is what we strive for at Prime Security.
Your recommendation truly means a lot to us! If you ever need any assistance or upgrades, we're always here to help.
📞 Call us: 03337720954
🌐 Visit: www.primesecurityltd.co.uk
Thanks again for choosing Prime Security!
**Best regards,**
*Prime Security*
Dit is Trustpilot
Iedereen kan een review op Trustpilot achterlaten n.a.v. een ervaring met een bedrijf. Gebruikers hebben het recht om hun feedback op elk moment te wijzigen of te verwijderen, en elke gepubliceerde review is zichtbaar zolang het account van de betreffende gebruiker actief is.
Wij beveiligen ons platform met behulp van toegewijde specialisten en slimme technologieën. Lees meer over hoe wij nepreviews bestrijden.
Lees meer over Trustpilots reviewproces.
Hier vind je 8 tips voor het schrijven van een goede review.
Verificatie helpt ervoor te zorgen dat echte mensen de reviews schrijven die je op Trustpilot ziet staan.
Beloningen aanbieden voor reviews of een slechts een bepaalde groep mensen vragen om een review te schrijven, kan de TrustScore beïnvloeden. Dit is in strijd met onze richtlijnen.