Printeval Reviews 

Promised a refund.........still waiting
One week on from being promised a refund, 16 emails since 26th December, 4 letters, 2 open support tickets and one complaint ticket and still not a single response. Please confirm when I will receive my refund. All the details are in support ticket number #1143556 / order ref UK1498884.

No customer service at all - 15 emails, 4 letters, 2 support tickets and a complaint ticket - not one single response. They clearly do not give a damn about their unhappy customers so simply choose to ignore them. Do yourself a favour and keep well clear from this terrible, awful company

AVOID!!!
I ordered the item 6th December and it still hasn’t arrived. Numerous emails, messages and whatsapps sent, no reply to anything. I’ve requested a refund many times which has been ignored. I’m now starting legal proceedings to get my money back. Avoid the stress. Don’t buy from these random online companies.

SCAMMERS Received a mug in the mail that I did not order and do not want. tried to contact the company. Phone answered and then went blank… over and over again

Ordered 28 Nov arrived 07 Jan. I deleted my original review as the order tracking was not good and gave me the impression it was a scam. However, the item arrived (Xmas gift for son) he loves it, decent quality t shirt, excellent print. Would use the company again but probably not at Xmas, especially if wanting it for a gift.

J’ai passé commande le 05/12
Nous sommes le 07/01 je n’ai toujours rien reçu malgré des frais d’expédition exhorbitants
Je relance le service clients toutes les 48h sans obtenir aucune réponse. Honteux !!!

I placed an order on 15th December and still waiting for any contact from these people. I have raised tickets with them and had no reply except the generic we will get back to you in 12 hours. Definitely the worst company in regard to customer service. Trying to get a refund but can't get hold of anyone to try. Very poor.

Ordered a T-shirt on 9th December 2024 and it’s now 7th January 2025 and it still hasn’t arrived. Wanted the item for Christmas. I’ve tried contacting them several times via their ticket system, and have had no response at all. Reading the other reviews, I’m beginning to think that this company is a scam. For any new customers thinking of ordering from Printerval, DO NOT ORDER FROM THIS COMPANY. Even if they are legit, they have NO customer service skills whatsoever and can’t be bothered to respond to emails or support requests. There’s no excuse for this! Have requested a refund as I no longer want to purchase the T-shirt from this company, but I doubt I’ll get my money back. If anyone knows how to report this company, please confirm as they should be reported as illegitimate / scam. If no response from Printerval in the next 5 days, l will report them to Trading Standards in the meantime in the hope of further investigation in to this company.

So now it's been over a month since I placed my order. Have sent emails every other day and response is it's in transit. There is no information on what carrier is used, Fedex, UPS, whatever. Has been on this status for 3 weeks. If not received in 48 hours I plan on placing a dispute with PayPal and reporting this company to the FTC for fraudulent practices.

Still waiting for my order from Dec 4th. Money taken immediately… so annoyed! How can people be so dishonest?!!!
Scam scam scam

Your order is NOT ON its way-EVER-SCAMMERS
Your order is on its way - #US2235068

COMPLETE SCAMMERS, SPENT OVER $125 USD-NEVER SHIPPED, NEVER REFUNDED, CANNOT GET HOLD OF ANYONE, NO RESPONSE

SCAMMERS. This is now the third negative entry I have done. I’m still waiting for my items that I purchased the beginning of December. Totally appalling conduct. Took my money quick enough.

Once again AVOID AT ALL COST.

This company is a scam. Took my money not delivered item despite trying to contact them. Reported to trading standards

Exactly the same as others on this site. Printerval claim that my package has been delivered but it is not here. I have checked with my neighbours too.
No response to my contact to let them know- despite the fact that they promise a response within 12 hours.
This is not a UK company. I would avoid it.

Update: my package has just arrived. Several days after I was informed that it had. The misleading delivery information and then lack of response when an issue is raised means that my basic advice stays the same. Choose a company that is easier to communicate with.

it’s a scam! terrible service and no communication at all.

All sorted. Product is great

Ordered a t shirt (according to their size chart) (32” chest) having measured my grandaughter’s chest with a bit to spare. The t shirt which came from Vietnam (which was a surprise) when it arrived measured 30”. I wrote to ask them to send me another of 32” and to date, ten days later I have received no response.
Then a few days later on browsing through Amazon I found something almost identical, ordered and it arrived two days later just in time for the date she planned to wear it.
I do not recommend this company.

Impossible to get a refund and terrible quality products. Think twice before ordering. Dont waste your money as you will not get it back.

Just awful. Expensive shipping and "handling fee." Items weren't delivered in the promised time and the products were very average. They refused to give me a refund and I only got my money back because I paid on credit card. Such a shame.

Waiting until order is received before I write my review.