The packaging is ok but I don’t understand why the box of injections are damaged You need to give proper instructions to the driver not to place heavy box on top of the order when they arrange it in... Toon meer
Bedrijf heeft geantwoord
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Lees wat reviewers zeggen
I will recommend private doc , they are genuine and they always stay in touch. The very thoughtful about the delivery every details they will tell you.
Bedrijf heeft geantwoord
Prompt and supportive service for private and prescription medication. Great support network. They go the extra bit to make medication management as easy as possible. Out of stock medication is sorted... Toon meer
Bedrijf heeft geantwoord
they were thorough, some companies refused me, but this one seemed to have real Dr.s asking me extra questions to make sure I was able to have the medication. I feel I can ask anything, responses are... Toon meer
Bedrijf heeft geantwoord
Bedrijfsgegevens
Geschreven door het bedrijf
PrivateDoc is a UK-based online clinic regulated by the Care Quality Commission (CQC). Prescriptions are issued by GMC-registered doctors, ANP nurses and prescribing pharmacists. Medicines are supplied from our pharmacy partner registered with the General Pharmaceutical Council (GPhC) when a prescription is issued. Let us look after your health from the comfort of your own home. We are here to guide you through your treatment journey and get you the right medication to improve your health. We'd love for you to join our thousands of happy customers, with our simple online process and fast delivery. We pride ourselves on going the extra mile for our customers, with a variety of support packages designed to work for you; it's what we do best.
About PrivateDoc
Geschreven door het bedrijf
- Leading Online Clinic
- Our branded and generic medications are sourced and dispensed by a registered UK pharmacy. PrivateDoc Limited is regulated by the Care Quality Commission (CQC), and our service meets all national CQC standards.
Contactgegevens
Unit 7, Wharfside House, IP14 1RD, Stowmarket, Verenigd Koninkrijk
- 0333 358 0200
- care@privatedoc.com
- privatedoc.com
4,7
Uitstekend
5K reviews
Vraagt klanten om een review
Dit bedrijf nodigt klanten uit om een review achter te laten. Deze mag zowel positief als negatief zijn.
Heeft 88% van zijn negatieve reviews beantwoord
Reageert doorgaans binnen 24 uur
Zo gebruikt dit bedrijf Trustpilot
Ontdek hoe ze hun reviews verzamelen, beoordelen en modereren.
Great service.
Great service and very responsive with communication if you have any questions or concerns. Thank you ☺️
27 februari 2026
Antwoord van PrivateDoc
Thank you so much for your lovely review Valerie!
We really appreciate your support and look forward to helping you again in the future
Kind regards
Min
Subscription sorted
It took a while to sort out my medication with a subscription but now it is sorted I have peace of mind that I get it every month without having to arrange it. Well done
25 februari 2026
Antwoord van PrivateDoc
Thank you for your review Keith
We are pleased you have enjoyed your experience with PrivateDoc.
Kind regards,
Min
A severe delay in the approval of the…
A severe delay in the approval of the treatment and the failure of the official to respond until the second day, which caused me to be late, and the shipping company did not deliver me to the address, and they said that it was an unjustified and unacceptable mistake. I do not have time for all this.
26 februari 2026
Antwoord van PrivateDoc
Dear Mona,
Thank you for taking the time to share your experience. I completely understand how frustrating it is when a delivery doesn't align with your schedule, especially when you are busy.
I have looked into the timeline of your consultation to understand what happened. I can see that your treatment was approved just over 24 hours after your initial request. While we always aim to process orders as quickly as possible, our first priority as a regulated healthcare provider is your safety.
In your case, our prescriber needed to review some additional information to ensure the medication was clinically safe and appropriate for you. Because we pride ourselves on safe prescribing, we will never rush a medical review at the expense of patient care.
Regarding the shipping, I can confirm from the courier's tracking that a delivery attempt was made to the address provided during your checkout. I am sorry for the inconvenience this has caused to your day.
We truly value your feedback and if we can be of any further assistance then please do not hesitate to contact us.
Kind regards,
The PrivateDoc Team
Promptly delivered with no issues.
26 februari 2026
Antwoord van PrivateDoc
Many thanks for the 5 Star rating review Lynne
Kind regards
Min
"Excellent service and peace of mind!"
"Excellent service and peace of mind!"
I was nervous about ordering Mounjaro online, but this company is top-tier. Delivery was exactly on time, and the packaging ensured the medication stayed at the correct temperature. I really appreciated their safety checks—they clearly care about patient health rather than just making a sale. Highly recommend!
17 februari 2026
Antwoord van PrivateDoc
Thank you so much for your lovely review Tracy!
We really appreciate your support and look forward to helping you again in the future
Kind regards
Min
Easy to use and very nice staff staying…
Easy to use and very nice staff staying in contact untill order was dispatched
20 februari 2026
Antwoord van PrivateDoc
Thank you for your review Katherine.
We are pleased you have enjoyed your experience with PrivateDoc.
Kind regards,
Min
Antwoord van PrivateDoc
Thank you for taking the time to leave us a 5-Star rating review Andrew
We really appreciate your support and look forward to helping you again in the future
Kind regards
Min
Amazing 🤩 the nurse was very quick to…
Amazing 🤩 the nurse was very quick to reply xx
14 februari 2026
Antwoord van PrivateDoc
Thank you so much for your lovely review Sara!
We really appreciate your support and look forward to helping you again in the future
Kind regards
Min
Antwoord van PrivateDoc
Thank you for your 5* review Suzanne. We really appreciate the feedback.
Kind regards
Min
Antwoord van PrivateDoc
Thank you for your review. We hope to see you back at PrivateDoc in the future.
Kind regards
Min
Antwoord van PrivateDoc
Thank you for your 5* review Mark. We really appreciate the feedback.
Kind regards
Min
Thanks for your help
7 februari 2026
Antwoord van PrivateDoc
Thank you Rob for your review.
We are pleased you have enjoyed your experience with PrivateDoc.
Kind regards,
Min
I had a great experience with private…
I had a great experience with private doc. The proficiency, support and care they provided was very good. And delivery was prompt
3 februari 2026
Antwoord van PrivateDoc
Thank you so much for your lovely review Manyara!
We really appreciate your support and look forward to helping you again in the future
Kind regards
Min
Willing to engage and be helpful…
Willing to engage and be helpful regarding my situation as a type 2 diabetic needing to lose weight. I had previously experienced private providers online assessments rejecting at the mention of type 2 diabetes. Was nice to be treated as an individual.
30 januari 2026
Antwoord van PrivateDoc
Thank you Martin for your review, it means a lot to the whole team at PrivateDoc and we do hope to see you again soon.
Kind regards
Min
The speed and efficiency of approval…
The speed and efficiency of approval and dispatching was excellent
21 januari 2026
Antwoord van PrivateDoc
Thank you for your 5 Star review Annette
We are pleased you have enjoyed your experience with PrivateDoc.
Kind regards,
Min
Fast assessment and next day delivery
Fast assessment and next day delivery. Great service.
23 januari 2026
Antwoord van PrivateDoc
Many thanks Lynne for the 5 Star rating review
Kind regards
Min
Everything has been great
13 januari 2026
Antwoord van PrivateDoc
Thank you for your 5* review Kim. We really appreciate the feedback.
Kind regards
Min
Excellent customer care
Excellent customer care . Really fast and efficient service .
21 januari 2026
Antwoord van PrivateDoc
Thank you for taking the time to leave us a 5-Star rating review Mandy
We really appreciate your support and look forward to helping you again in the future
Kind regards
Min
Antwoord van PrivateDoc
Thank you for your review Victoria
We are pleased you have enjoyed your experience with PrivateDoc.
Kind regards,
Min
Quick and easy
13 januari 2026
Antwoord van PrivateDoc
Many thanks Kristy for the 5 Star rating review
Kind regards
Min
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