procolored.com Reviews 466

The Procolored P13 is a good printer. It takes sometime in getting used to the daily maintenance but once you get the hang of it, it's a good printer. Customer service is slow at times but effective in helping you with issues. Overall, i've had a 5 star experience so far.Remember, patience and getting to know the printer is key.

I got the K13 Pro printer and over and the tshirts I am making with it are AMAZING. Vibrant colors and so easy to print. I can easily resize the art for smaller shirts.

if you are running a small print business or plan on it and want control over your production and care about the quality output the Procolored p13 is a great investment. It bridges the gap between hobby level printers and full industrial kit. This printer gives you serious power without an entirely industrial footprint. Just go in knowing that good results come with the right process and routine. I highly recommend it for anyone serious about dtf printing

My experience was excellent. I'm very grateful to the two people who helped me in two days. It's my first DTF printer, and I was very excited when it arrived. I had a problem with printing, contacted customer service, and they very kindly helped me.

I have the K13 Lite in pink. I absolutely love my printer. it has saved me so much money on prints. Whenever I have a question or need help their support team is very knowledgeable and thorough.

I just got the k13 lite printer had my 1st hiccup today. Just needed a little guidance. Support was great helped me get it going again and it was not as painful as everyone says. They did a great job and the printer has been awesome

Customer service was excellent!

I was very pleased with the after-sales technical support! The agent was very helpful and knowledgeable!!

Procolored customer service was so helpful very patient with me help ne install print head and always tjerw for me when i need them thank you procolored

everyone was very helpful and patient. understood me and helped me along the way.

Absolutely awful products (L1800 and F13 with cooker) and even worse the customer service that will take HOURS UPON HOURS and cost you hundreds (or thousands like us) every time you use the printer… or try to. Their customer service is horrible and be sure you have at least 15-30 mins for a response!!!

The agent was very knowledgeable and helpful. My problem was solved on the first go around and the agent made sure everything was complete and working properly. The agent was very nice and patient as the fix took some time. I feel the agent went above and beyond and I’m very satisfied with the service provided!

We bought our first DTF printer and went with a K13 lite with the smokeless over. While there was a little bit of a learning curve, it was very easy to assemble, download and use. Support was amazing with the one small issue we had and acted quickly. Colors are amazing.

I was struggling with my procolored k13 as im new to it and thanks to the great customer service, i got it back on track. So happy thank you so much !

printer is great had a few problems but there after sales team and engineers helped me fix and cure all problems with care and patience

This is my first DTF printer. Oscar has helped me twice now with troubleshooting and he has been so helpful. I am very grateful for their quick helpful tech support.

les techniciens sont très professionnels et patients, mon encre blanche de s'imprimait pas.
apres plusieurs test ils m'ont dit que c'était la tête d'impression qui avait un probleme. je l'ai reçue sous 2 jours week end compris (tres rapide)
j'ai tout changé moi meme avec l'aide du technicien et tout fonctionne. merci beaucoup je recommande

Ethan from Tech was very helpful in addressing my questions and concerns. He shared a video in the chat with step-by-step instructions, which helped me resolve the issue. I really appreciate his quick and effective assistance.

Had me going crazy for a while. But Nathan was very patient with me til the very end

I've tried other DTF printers and just the quality of the prints alone with my Procolored L1800 is exceptional, and plus costumer service and the techical supports are best 24hour help away i appreciate it so much