Prsnt Reviews 

I would like to give my Compliments & say a Huge Thank You to Amazing Dan who helped me today. Dan was friendly, professional & helpful from start to finish. Dan made me feel welcomed & resolved my query promptly, which I really appreciated. Prsnt is a brilliant app, with a huge variety of gifts. The Excellent Service I received from Dan, going above & beyond, was Outstanding! Thank you & Best wishes, Maria :)

I won an M&S treat with O2 Blue Mondays but found it impossible to redeem via the link. I emailed Prsnt for advice and got a response very quickly. Dan was extremely helpful and resolved the issue in a very friendly and efficient manner. Great customer service!

Quick informative service

I had an issue with a gift card and they were very prompt and replying and resoliving the issue.

Had a small problem with a code and was sorted put within 10mins and on a Bank Holiday as well.! Brilliant service, thank you

I had a problem with a gift card I got, so I sent an email to them. They got back to me within 12 hours and the 2nd email(after giving info) got back to me within like 5-20 minutes.
Top support.

Dan was brilliant to help me quickly resolve an issue with a previous voucher. He was courteous, quick and patient at explaining. Thank you so much Dan, you eased my initial frustration and restored my faith.

My mum sent me a gift, it never arrived. We both emailed to query it and chased, and were met with auto replies of ‘we’ve had a large number of orders’ excuses. Chased them from 24th Feb and today, nine days later, (5th March) a refund arrived in my mums bank. We have uninstalled the app unfortunately and will not be using it again!

EDIT:
Prsnt have since resolved it and sent us both a free coffee. Thankyou for a positive outcome.

Yet another useless company where nothing works and you have no way of contacting them. Don't use this company.

Lost my O2 win .couldn't find it in app .Dan was there and sorted it all out in seconds
Thankyou Dan
5 stars

I had an issue retrieving a code from O2 but this was quickly resolved when I emailed Prsnt, Dan was super helpful, thank you!

I won a prize with O2. I was unable to redeem it on Prsnt app, as I had changed my phone number and could no longer acces it. It took a full month to have my account reset. I was offered a free hot drink as good will. However, when at the till I was told I had to pay an additional £ 1.10 to redeem my regular size drink.

Dan went above and beyond, and was really helpful in resolving an issue - thanks so much! Would highly recommend

Brilliant so easy to use 😊

Won a gift via O2. Issues with using via app but was quickly resolved online. It's a good idea but do need to rely on others being comfortable using a new app etc if transferring gifts

I’ve recently won rewards/gifts with O2 Priority but on each occasion, I’ve either not been able to follow the link through or if I did I was unable to redeem the prize. In the end, I just stopped trying.

I won a sandwich on o2 priorities which I went to my local marks and Spencer’s food hall in South Woodford. Got sandwich went to checkout cashier explained what I had to do to get barcode. All went well.

Super easy to use, lots of retailers to choose from and quick to action. Perhaps for sending last minute present (if you have forgotten) or for me I used it send a surprise to my daughter at Uni (who doesn’t want to receive a bottle of Prosecco!)