Prsnt Reviews 

Very easy to use and great reminders for birthdays and other events

I won a gift on O2, but when I went into the shop and after selecting what I wanted went to the till. With a queue behind me, the gift /link would not work even with help from the shop assistant. This was not a good experience.

I had a problem accessing the site with a code for an M&S treat. Dan went above and beyond to sort it out for me quickly and easily.

I had a problem when i received a voucher through O2 priority. I got a repky within 2 days so that I could get help.
Very quick response. In the end the voucher worked by itself so no further assistance was needed from Prsnt. I appreciate the rapid response by customer service. Would use the website again for other presents

They are extremely good. Any issues I have experienced they have been very responsive.

Absolutely amazing, I missed redeeming my gift due to an illness.
They have been so helpful to allow extra time to redeem.

I provided this company with an O2 priority code for a free M&S treat. They told me it had already been redeemed, which it had not.

They then proceeded to tell me they would be happy to send me a free Costa coffee but only if I left them a positive review on here, and to then send them a screenshot of it.

Scammers.

Dan was really helpful when I had an issue - great way to redeem a voucher

I have previously sent a few Prsnts and found it convenient however recently I sent a Prsnt, was informed 2 days later that the recipient had not opened the gift. I contacted the recipient who informed me they hadn't actually had a notification. I contacted customer support ( an AI bot) was told that they had been very busy, and that my Prsnt would be sent within 1 hour. 2 days later, no Prsnt. I sent a complaint by email. No response. I then tried to contact a human on the app. No response. No refund. I will be deleting the app. Nice idea, shame about the execution.

Dan was very helpful. Thank you

Five stars for amazing customer service! The app looks great. Very clever & easy to use. Had a problem with redeeming a code. Sent an email & honestly didn’t expect a reply! Massive thanks to Dan for sorting it out & for the subsequent replies to my emails. Polite & friendly & didn’t make me feel I was being an inconvenience. Very impressed!!

Dan was absolutely amazing and quickly sorted out an issue.

Very helpful and efficient when I had trouble redeeming my code

I won a M & S voucher on 02 but unfortunately it didn’t work when I put the code in so I contacted Prsnt and Dan was really helpful and sorted it. Great efficient service. Thanks Dan

Top class Customer Service; thank you Dan

Customer service was not the best. Started with quick responses, but then I started getting ignored. Eventually managed to get help with what I wanted.

Great customer service very quick response and very helpful sorted my issue out straightaway definitely recommend to any one

Really rubbish experience, I won two codes for m&so. I explained in an email i claimed one successfully and the other wasn't being allowed. I sent an email explaining. I got back an email telling me I'd successfully claimed the reward code...hmm yes that is not the one I'm writing about. What a waste of time , no one actually bothered to read my email properly

Got very positive assistance and Dan was very helpful in sorting out my issue. All done diligently and in a very professional manner . Well done PrSnt

Had an issue trying to upload gift card and this was quicky resolved by Dan , thanks a million