After winning a gift with a code on O2 which didn’t work, I contacted Prsnt and immediately got a response from Dan who investigated the issue and it was resolved with my voucher reinstated. Many tha... Toon meer
We verifiëren geen specifieke claims omdat reviewers hun eigen mening mogen geven. We kunnen reviews echter wel als 'Geverifieerd' bestempelen als we bevestiging hebben dat er een zakelijke interactie heeft plaatsgevonden. Meer informatie
Om de integriteit van het platform te beschermen, wordt elke review op ons platform – al dan niet geverifieerd – gescreend door onze geautomatiseerde software. Deze software kan inhoud identificeren en verwijderen die in strijd is met onze richtlijnen, inclusief reviews die niet zijn gebaseerd op een echte ervaring. We zijn ons ervan bewust dat we weleens wat over het hoofd zien, dus je kunt altijd reviews rapporteren waarvan je denkt dat we ze hebben gemist Meer informatie
Lees wat reviewers zeggen
I won a prize on O2 however wasn’t working on the PRSNT app contacted customer service and they asked my to forward winning e mail. Dan sorted it out and I was able to redeem my M&S prize.
Following Dragon’s Den I downloaded the app, but was unable to use it until I had redeemed a ‘free’ gift code which was at first impossible to find. I lost patience with the app because all I wanted... Toon meer
Bedrijf heeft geantwoord
I had an issue with an O2 voucher I had won. Prsnt customer service were excellent and very fast. They couldn't resolve the issue immediately but offered me a drinks voucher whilst looking into the pr... Toon meer
Bedrijfsgegevens
Geschreven door het bedrijf
Prsnt – The Future of Gifting, Delivered Instantly Prsnt is revolutionizing the way people give and receive gifts. We offer a seamless, digital gifting experience that allows users to send thoughtful, branded presents instantly via text message—no wrapping paper, postage, or delays. Whether it's a coffee, a sweet treat, or something more meaningful, Prsnt makes gifting effortless and sustainable. With a wide range of well-known brands, our platform is perfect for both personal and corporate gifting. We focus on convenience and sustainability, eliminating waste while ensuring every gift feels just as special as a traditional one. Prsnt has partnered with leading brands like Starbucks, M&S, and The National Trust to provide meaningful, high-quality gifts that can be redeemed in-store or online. Our mission is to make gifting easier, faster, and more thoughtful than ever before. Loved by last-minute gifters, busy professionals, and those who appreciate meaningful connections, Prsnt is changing the way we celebrate special moments. Whether you're sending a birthday treat, a thank-you gift, or just a little pick-me-up, Prsnt makes it happen in seconds. Join the gifting revolution today at www.prsnt.co.uk
Contactgegevens
103a Keymer Road, Keymer, BN6 8QL, Hassocks, Verenigd Koninkrijk
- info@prsnt.co.uk
- prsnt.co.uk
4,2
Goed
301 reviews
Geen recente geschiedenis van het vragen naar reviews
Dit bedrijf heeft hun klanten niet recentelijk uitgenodigd, dus reviews zijn mogelijk niet representatief
Heeft 93% van zijn negatieve reviews beantwoord
Reageert doorgaans binnen 2 weken
Zo gebruikt dit bedrijf Trustpilot
Ontdek hoe ze hun reviews verzamelen, beoordelen en modereren.
Excellent Customer Service
Had an issue with a redemption code but was sorted very quickly by the Prsnt team.
17 november 2025
Review zonder uitnodiging
Great customer service
Dan was really helpful when my code wasn't working after winning a gift card from M&S. Well done Dan!!
17 november 2025
Review zonder uitnodiging
O2 Priority competition link issue
I entered the Blue Mondays competition on O2 Priority and won a voucher for Marks and Spencer which should have been available within the Prsnt App via a link. Unfortunately there was a problem with the link. I contacted Prsnt via their App and the matter was swiftly resolved by Dan.
17 november 2025
Review zonder uitnodiging
Really painful to get a simple £4 m&s…
Really painful to get a simple £4 m&s gift card
DONT BOTHER
Life is too short
I have deleted my account
17 november 2025
Review zonder uitnodiging
Antwoord van Prsnt
Sorry you had issues, What was the issue exactly so we can investigate. over 100k gifts were redeemed, so were upset you wernet able to do the same, please contact us :)
Great customer service
Won a gift voucher on virgin priority Blue Monday promotion which would upload. Contacted PRSNT advising issue. They replied within 24hrs it was a glitch their end which had all rectified and voucher in app wallet. Great customer service from the company
14 november 2025
Review zonder uitnodiging
Great customer service! Have previously used this app once…
Have previously used this app once before and found it easy to use. I had a problem this time with an 02 priority M&S prize but Dan was really helpful and I appreciated how he dealt with the problem and would have no hesitation if I ever had to contact customer service in the future. Thanks too for the lovely goodwill gesture, it made my day!
14 november 2025
Review zonder uitnodiging
Excellent Customer service
Dan resolved my issue with a code in such a lovely, kind, patient manner. Customer service from Prsnt LTD is outstanding :-)
12 november 2025
Review zonder uitnodiging
Thank you Dan!
Thank you Dan! I won an M&S treat via 02 and the code would not work as it was supposed to. I see I am not the only one that had this problem having just read other reviews. Dan from PRSNT was a star & determined to get it working for me. He did. I have yet to try the app but like the concept. I wish it success!
13 november 2025
Review zonder uitnodiging
Dan's the man
Dan helped me when my voucher expired unexpectedly before I had chance to use it.
He was helpful and had a kind manner in his messaging.
Thankyou Dan it was appreciated.
11 november 2025
Review zonder uitnodiging
Dan replied to my email within 24hrs &…
Dan replied to my email within 24hrs & explained each step to take. Problem was resolved pretty much without a hitch. Thanks Dan & Prnt team! :)
10 november 2025
Review zonder uitnodiging
I had a query and they resolved it very…
I had a query and they resolved it very quickly.
10 november 2025
Review zonder uitnodiging
Very helpful service when I could not…
Very helpful service when I could not redeem a code, turned out to be my error. They were very nice about it.
10 november 2025
Review zonder uitnodiging
Customer service was brilliant
Customer service was brilliant. Dan helped resolve my issue straight away. Thank you so much :)
10 november 2025
Review zonder uitnodiging
There was a small issue with the M&S £4…
There was a small issue with the M&S £4 voucher I received from O2. I couldn’t redeem it but Dan helped me sort it out. Thanks Dan! Great app and customer service – highly recommended.
10 november 2025
Review zonder uitnodiging
Initial frustration, but resolved by good customer services
Having won a voucher on O2, it was frustrating to find that the link wasn't working on PRSNT. However after contacting PRSNT via their App chat, the issue was successfully resolved by Dan on their helpdesk. Many thanks for sorting this out so quickly.
10 november 2025
Review zonder uitnodiging
Really poor App never works properly
Really poor App never works properly, says error all the time, would not recommend using this App
10 november 2025
Review zonder uitnodiging
Antwoord van Prsnt
Hi Mike thanks for supplying your info. I can see you have had all the gifts you were entitled to from O2 Priority. The reason others didnt work as you tried 2 codes for the rewards. As per T&C's from O2....its only ONE CODE PER ACCOUNT. This is why you saw the error message. Everything worked as expected, but you attempted to use more codes than you were entitled to.
Great customer support
Had some trouble with a code won through O2 Priority, and received a swift reply from Dan from the customer service team. Everything was resolved within the hour, very pleased with it!
10 november 2025
Review zonder uitnodiging
Wonderful customer service
I contacted PRSNT following an issue with a code (from O2) for a free gift. I received a friendly and apologetic reply within a few minutes. They resolved the issue straightaway and my code was available to be redeemed.
Wonderful service, that in my opinion could not have been better. Thank you
10 november 2025
Review zonder uitnodiging
The customer service was excellent
The customer service was excellent. I asked a question by email regarding M & S voucher. The agent checked my account and replied me very quickly.
7 november 2025
Review zonder uitnodiging
Dit is Trustpilot
Iedereen kan een review op Trustpilot achterlaten n.a.v. een ervaring met een bedrijf. Gebruikers hebben het recht om hun feedback op elk moment te wijzigen of te verwijderen, en elke gepubliceerde review is zichtbaar zolang het account van de betreffende gebruiker actief is.
Wij beveiligen ons platform met behulp van toegewijde specialisten en slimme technologieën. Lees meer over hoe wij nepreviews bestrijden.
Lees meer over Trustpilots reviewproces.
Hier vind je 8 tips voor het schrijven van een goede review.
Verificatie helpt ervoor te zorgen dat echte mensen de reviews schrijven die je op Trustpilot ziet staan.
Beloningen aanbieden voor reviews of een slechts een bepaalde groep mensen vragen om een review te schrijven, kan de TrustScore beïnvloeden. Dit is in strijd met onze richtlijnen.