Pure Communication Group Reviews 

A big thank you to Ben and his team, what a great support network. From the first call three years ago to speaking to Ben today, they have never let me down, any issues are delt with straight away. No hanging on the phone waiting to speak to a human!! Direct contact and personal service is rare these days, Pure Communication Group have it just right.
Happy to recommend to others. Thank you

Josh Perryman has been very helpful with my new phone contract. Happy with the service and after care I have received. Would highly recommend.

Been in contact with josh, sorted me a new contract start to finish. Was very helpful and kept checking in to make sure I was happy. Great service.

I received a call from a private mobile number with this business name, with the caller mentioning my name and business name, saying I was in contact a year ago. Well, I never have been as per my records, and I have requested this business not call me again.
I suspect someone from the business took a chance by searching other business names for a cold calling opportunity. That isn't smart and very deceitful. Wouldn't recommend them at all, this business should be flagged for deceitful cold calling activities. Can't believe the positive reviews on here!

Had a call from Tom Milham today and he was amazing to deal with, absolute pleasure would happily speak to him again.

I received a cold call from Tom Milham and whilst it was unexpected it was a pleasure to speak with him. Very professional and handled the call very well. I typically wouldn't give a cold caller the time of day but glad I did with Tom - Well done Tom and keep up your great work!

Received a great call from Tom today, very professional and informative. thank you for your persistence Tom.

I spoke with two different companies in an effort to upgrade my iPhone. At Pure Communication I had 3 or 4 conversations with Lee and the contrast between his approach and the salesman at the other place was night and day. I'd go from one conversation that was a classic, pushy and over the top pressure sale to dealing with Lee, which was like chatting to a friend who had my best interests at heart. I appreciate Lee has a job to do and sales to make but he conducts himself with a class that you will rarely get to experience in sales these days. Regretfully I made a decision to go with a refurbished phone elsewhere (not with the pushy guy) in order to reduce my costs. I say regretfully because I would have really liked to have given Lee my business but unfortunately needs must. Thanks again Lee for all your efforts.

i spoke to taylor on the phone last week after he called me up letting me know that my mobiles are due for a review, he was extremely helpful the whole way through and i appreciate the brilliant service! i would 100% recommend this company and there team to anyone who is looking for someone to review there phones. many thanks for all the help

Taylor helped me get a new traffic would 100% recommend again to anyone looking for a new deal

This company is smashing!!!!!

Taylor helped me find a new tariff just in the right time for my renew

100% recommend

Taylor was a great help on the phone really helped me improve my phone contract would really recommend this company

Spoke one the phone with josh and found that he was very helpful easy to speak with and found me exactly what I was after a brilliant member to your team

Had a great experience with PCG.Taylor was very helpful throughout, answering all my many questions and finding a mobile deal to suit. I will definitely be recommending thank you .

Spoke with Josh from pure communication and he was very helpful with what I was looking for and helped to make it a better and easier process

Amazing service with Pure.

I spoke with Taylor and Josh P regarding my business mobiles for my company, I thought I had a really good deal with my phones but Pure came in with a very competitive price and I took the deal!

The service was A* right from start to finish.

Can't thank the staff at pure enough, 100% recommend this company.

Cold calling a TPS number three times in immediate succesion.
If it's that urgent, why not leave a message?

Totally brilliant, honest, and professional approach to sales and service. I reviewed my home/business broadband and mobile with Pure Communication. I was with Virgin for Broadband and TV. I was with EE for four business mobiles. Virgin broadband is supposedly fast in my area - but it's always faulty, and customer service is awful. For EE, we have a complication in one of the mobiles is often abroad and concerns over roaming changes. James, who I dealt with, thoroughly answered my questions and gave detailed answers and costings. I was utterly assured the service would be handled should I move. Ultimately, we didn't switch as EE resolved the roaming issue. I'm still leaving Virgin and would have done it with Pure Communication, but at present they can't resolve broadband with TV. Even when I explained not going to use Pure Communication it was so professionally handled. If I need to review my mobile in the future, I will call them. They are totally professional and stand out in how they act and behave with integrity. Real exception compared to how bad service is in major players.

Baymarine Services have been using Pure Communications since August 2023. I must say Ben set us up on a fantastic price plan for our Mobile needs, as we use mobile phones around the world so it is important we have good communication at the right price.
Our accounts Manager Ben have been fantastic and always available if we need anything thanks to all at Pure Communication's.

Recently got onboard with pure, presales and aftersales service has so far been excellent. the price beat all other providers hands down and James has been helpful and friendly throughout!