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Beoordeeld met 5 van de 5 sterren

My cats love it. Even when they come off some flavours, there are so many others to try. Packaging is excellent and love the special cat flap embedded in the box. Reading some of the bad reviews, I... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 4 van de 5 sterren

My cat will only eat the chicken breast and heart. Unfortunately i bought two large tubs of other varieties and had to throw them away. At £6.49 a tub i wasn't very happy. I buy other makes to supple... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

I have been ordering raw cat food from Purrform for over 2 years and have never had any issues. My fussy cat won’t eat anything else. It’s a great quality product and well worth the expense. My Siberi... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

Good company who do exactly what they say , food arrives on time alway fully frozen . My cats absolutely love the rabbit . Purrform has a good range of flavour's, supplied in a pouch which is easy... Toon meer

Bedrijf heeft geantwoord

Bedrijfsgegevens

  1. Dieren en huisdieren

Informatie afkomstig van verschillende externe bronnen

We believe that the benefits of a natural complete Raw cat food meat and bone diet far outweighs those associated with cooked and dry food. It is now widely accepted by many animal and veterinary professionals around the world that a raw food diet can have many health benefits over processed food. Your cat is able to digest and utilise the ingredients in raw food as this replicates what it would eat in the wild.


Contactgegevens

4,6

Uitstekend

TrustScore 4.5 uit 5

368 reviews

5 sterren
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4,6

Alle reviews

(368)

156 reviews in de afgelopen 12 maanden

Een review schrijven
Bedrijven op Trustpilot mogen geen beloningen aanbieden of betalen om reviews te verbergen. Reviews zijn de meningen van individuele gebruikers en niet van Trustpilot. Meer informatie

Beoordeeld met 5 van de 5 sterren

My British shorthair cats will not eat…

My British shorthair cats will not eat any other brand of raw food. The sachets are just so easy to use and the tubs are great if you have more than 1 cat. Delivered on time and perfectly packed. My cats have been eating purr form for 11 years and love it. No smell in the litter box and their coats are incredible. A brilliant product

28 mei 2026
Review zonder uitnodiging
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Antwoord van Purrform

Thank you so much for your lovely review! 🐾 We’re thrilled to hear your British Shorthairs have been enjoying Purrform for 11 years – that’s such a wonderful milestone. We’re delighted your cats’ coats are shining and the litter box stays fresh. We really appreciate your support and kind words!

Beoordeeld met 5 van de 5 sterren

If cats could shop

After having a poorly cat who needed a house visit i learnt that not all raw food is good for him and started him back on purrform almost daily. I bought lot's of chicken and beef from supermarkets and froze and defrosted it myself and feed it to him.Big mistake our frozen chicken is meant to be cooked and our freezers do not reach cool enough temperatures to freeze,defrost then eaten raw. Purrform foods fit all the criteria for this,they have lots of different flavours, and the pouches don't take long to defrost at room temperature 20/30mins. Delivery is excellent as you can choose a date suitable for yourself.
I have been using the purrform foods for
6 years now and said puzz cat is strong and healthy, its a diet that offers lots of benefits for coat ,bones, teeth ,and general wellbeing, no smelly litter trays so its win win. 10/10 from myself and theo.

21 mei 2026
Review zonder uitnodiging
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Antwoord van Purrform

Thank you so much for your lovely review and for sharing Theo’s journey with us.

We’re so pleased to hear he is now strong, healthy, and thriving on his Purrform meals after such a worrying time. It means a great deal to know that our food has been a trusted part of his routine for the past 6 years.

We’re also really glad you highlighted the importance of properly prepared raw feeding, as well as the convenience of our portion sizes and delivery service.

A huge thank you from all of us at Purrform — and a special cuddle for Theo too 🐾

Beoordeeld met 5 van de 5 sterren

Excellent product and service.

Arthur has been enjoying his Purrform raw food for nearly 10 years now. It all gets eaten, we never throw any away, and the vet says Arthur is in excellent condition and very healthy. I put the order in when needed, the service is very reliable, and it turns up on time. An excellent service and product.

17 mei 2026
Review zonder uitnodiging
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Antwoord van Purrform

Thank you so much for your lovely review and for your continued support over so many years.

We’re delighted to hear that Arthur has been enjoying his Purrform meals for nearly a decade and is still in excellent health — that’s exactly what we strive for. It’s also great to know you’ve found the service reliable and consistent over time.

We really appreciate you taking the time to share your experience, and we look forward to continuing to feed Arthur for many years to come.

Beoordeeld met 1 van de 5 sterren

Absolute Trash – Harassed Over a Discount Coupon!

I am beyond disgusted with the "support" team at this company. I’ve been a loyal subscriber, but after what happened, I am cancelling everything.

I placed my order using a valid 10% discount code provided in their own promotional email. The payment went through, the order was confirmed, and I thought that was it.

The "Support" Nightmare
I received an email from a representative who was incredibly rude. They told me that the discount "shouldn't have worked" for the specific food I bought. Instead of just honoring their own mistake, they:
• Demanded I pay the discounted money over the email or cancel my cat's food shipment.

Unbelievable Audacity: I have never had a company mail me to beg for more money after a transaction was already finalized. It is unprofessional and frankly desperate. To insult a customer’s financial situation because your website accepted a discount code is a new level of low.

Warning to pet owners: They don't care about your pets; they only care about clawing back every cent, even if it means bullying you over their own technical errors.

Save your sanity and your money—buy your cat food literally anywhere else.

9 mei 2026
Review zonder uitnodiging
Logo Purrform

Antwoord van Purrform

Dear Sowmya,

Thank you for your feedback. We are very sorry to hear that you feel disappointed with your experience and would like to clarify the situation.

This discount code was specifically limited for new customers and one per household. Our records showed that this was not your first order with us.

The only reason you were able to redeem it, is that you had created an additional customer account, using the same address as an existing account. As outlined in our Terms & Conditions, only one customer account is permitted per household/address, so the voucher should not have been used in this instance. Any additional accounts created at the same address are not eligible for new customer discounts.

Therefore, we contacted you to explain the situation and offered the option to either pay the remaining balance, or cancel the order.

We understand that being contacted after placing an order can be frustrating, but the communication was simply intended to resolve the incorrect use of a one-time promotional offer, that had been incorrectly processed.

However, we do recognise and accept responsibility, that the possibility to create an additional account at the same address, is something we need to review internally, to prevent future issues with yourself, or other customers.

In recognition of this, we did contact you directly to discuss the matter further and work towards a fair resolution of the situation.

As a company, we do run many promotions and regularly offer discounts to both new & existing customers, to ensure that everyone across the board, can benefit from these.

It is of course, never our intention to cause upset or offence, and we are sorry that the communication was received that way. We hope you can appreciate the situation, under the circumstances.

We value honest feedback and always aim to handle issues professionally, while also ensuring promotions are applied fairly and consistently, for all customers.

Beoordeeld met 5 van de 5 sterren

Excellent people from whom to order…

Excellent people from whom to order kitty supplies. I highly recommend purrform.

13 mei 2026
Review zonder uitnodiging
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Antwoord van Purrform

Thank you so much for your kind words and recommendation! We’re delighted to hear that you’ve had a positive experience with us. It means a lot to the whole team, and we’re so pleased to be helping keep your kitty happy and healthy 😊

Beoordeeld met 5 van de 5 sterren

product recommended by Breeder

product recommended by Breeder. Our Ragdoll Kitten Loves it. No mess, No waste. Delivery is prompt. No problems with this food. Would Recommend.

11 mei 2026
Review zonder uitnodiging
Logo Purrform

Antwoord van Purrform

Thank you so much for your lovely 5 star review!

We’re absolutely delighted to hear your Ragdoll kitten is loving the food 🐱💛 and that it came recommended by your breeder. Even better to know there’s no mess, no waste, and that delivery has been prompt and smooth.

We really appreciate your recommendation and kind words—it means a lot to us!

Wishing you and your kitten lots of happy, healthy mealtimes 🐾✨

Beoordeeld met 5 van de 5 sterren

Best raw brand out there!

Firstly, products are great - I’ve tried various raw brands over the years and my fussy cats consistently (since 2020!) enjoy the various Purrform rabbit flavours. Having a reliable raw food they’ll eat is so important to me as it keeps my boys IBD under control, his quality of life is so much better since I switched to raw.

Secondly, the service is brilliant; never had a problem with delivery, and when I messed up the date I’d requested Sam managed to fix it for me really quickly, straight after a bank holiday when I’m sure you were all really busy.

6 mei 2026
Review zonder uitnodiging
Logo Purrform

Antwoord van Purrform

Hi Victoria, Thank you so much for your wonderful review and for your continued support since 2020.

We’re absolutely delighted to hear that your boys continue to enjoy our rabbit range, especially as we know how challenging it can be to find a raw food that suits fussy cats. It’s incredibly rewarding to know that feeding raw has helped keep your cat’s IBD under control and improved his quality of life — comments like yours truly mean a great deal to us.

We’re also very pleased to hear that you’ve been happy with our service and deliveries, and we’ll be sure to pass your kind comments on to Sam as well. We always do our best to help wherever we can, so it’s lovely to know this made a difference.

Thank you again for taking the time to leave such thoughtful feedback. Give your boys a cuddle from all of us here at Purrform!

Beoordeeld met 5 van de 5 sterren

Our cats that like raw food will not…

Our cats that like raw food will not eat anything eles

3 mei 2026
Review zonder uitnodiging
Logo Purrform

Antwoord van Purrform

Thanks for your feedback!

We’re really glad to hear your cats are enjoying the raw food so much—it’s always a good sign when they won’t accept anything else. Cats can be quite particular, so it’s great that you’ve found something they truly love.

If you ever decide to introduce new flavours or need any advice on variety and balance, feel free to get in touch—we’re always happy to help.

Beoordeeld met 5 van de 5 sterren

My cat used to struggle with shop…

My cat used to struggle with shop bought standard packet food, adapted to the raw food very well and most mornings clears his dish in one session, delivered to suit your schedule, reasonable price, my cat loves all we have tried so far

29 april 2026
Review zonder uitnodiging
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Antwoord van Purrform

Thank you for your lovely review — we’re really pleased to hear your cat has adapted so well to the Purrform and is enjoying every bowl!

It’s great to know the delivery suits your schedule and that you’re happy with the value too. We’re especially glad to hear your cat is clearing his dish each morning — that’s exactly what we love to see.

If you ever have any questions or would like help trying new varieties, just let us know.

Beoordeeld met 5 van de 5 sterren

Fab company

Fab company. Really quick delivery. I had a issue with my order ( my fault ) and they sorted it mega fast. So thanks guys. Can't wait to order again.

27 april 2026
Review zonder uitnodiging
Logo Purrform

Antwoord van Purrform

Thank you so much for your kind words! We’re really glad to hear your order arrived quickly and that we could sort things out for you without any hassle. It means a lot to us that you took the time to share your experience. We look forward to your next order! 😊

Beoordeeld met 5 van de 5 sterren

My Burmese has been on a raw food diet…

My Burmese has been on a raw food diet for about 18 months now. She is very picky but really enjoys the premium flavours.
The pouches are expensive but good quality.
I used to buy the same product from a local shop but they were very rude and delivery was hit and miss so I decided to buy directly from the supplier and haven’t looked back.

24 april 2026
Review zonder uitnodiging
Logo Purrform

Antwoord van Purrform

Hi Julie,

Thank you so much for your lovely 5-star review!

We’re really happy to hear your Burmese is enjoying the premium flavours and doing well on a raw diet, especially as a picky eater—that’s always great to hear.

It’s also lovely to know that ordering directly from us has made things smoother and more reliable for you. We really appreciate you sticking with us.

Thanks again for your support and kind words—it means a lot.

Beoordeeld met 5 van de 5 sterren

Great packaging

Great packaging, really kept cold even though my delivery was after 5pm.my cat loves this food she as always eaten raw food but prefers this make to my previous brand.

13 april 2026
Review zonder uitnodiging
Logo Purrform

Antwoord van Purrform

Thank you for your lovely feedback! We're so glad to hear your order arrived in great condition, even with a later delivery. It’s fantastic that your cat is enjoying the food and prefers it to your previous brand - that means a lot to us. We really appreciate you taking the time to share your experience!

Beoordeeld met 5 van de 5 sterren

My Maine Coon kittens love this food

My Maine Coon kittens love this food. Excellent quality and value for money. 5 🌟

16 april 2026
Review zonder uitnodiging
Logo Purrform

Antwoord van Purrform

Thank you so much for your lovely 5-star review! 😊

We’re really pleased to hear your Maine Coon kittens are enjoying the food and that you’re happy with the quality and value.

We truly appreciate your support and hope they continue to love it!

Beoordeeld met 5 van de 5 sterren

Myself and my cat have been a customer…

Myself and my cat have been a customer of Purrform for 12yrs and joyfully counting.
He was weaned from kibble/wet pouches straight onto Purrform as soon as I got him home at 16wks and we have never looked back.
He is BY FAR the healthiest cat I have ever had.
He has none of the ongoing health issues his kibble/wet pack friends and all my previous cats experience. He doesn't even get fleas!
I find the food very easy to manage.
Because of his very happy tummy his little tray never smells and is so easy to keep clean.
The wonderful staff have always been a huge source of knowledge, information and when needed, back up. When im faced with a limited minded vet with a strong negative opinion of my choices.
I will never feed my cat anything other than raw and he will not eat anything but raw...feeding anything else is a recipe for a very sick cat and a very over paid vet!
In my humble 50yrs of having cats for companionship.

5 april 2026
Review zonder uitnodiging
Logo Purrform

Antwoord van Purrform

Thank you so much for your incredibly kind and loyal support over the past 12 years—it truly means the world to us 💛

We’re absolutely delighted to hear how well your cat has thrived on Purrform since those early days. Stories like yours are exactly why we do what we do, and it’s wonderful to know he’s happy, healthy, and doing so well.

It’s also lovely to hear your feedback about our team—we’re always here to offer support and share knowledge whenever needed, so your kind words really mean a lot.

Thank you again for taking the time to share your experience and for being such a valued part of the Purrform family.

Warmest wishes to you and your boy 🐾

Beoordeeld met 4 van de 5 sterren

Best quality food, reliable delivery date

I was looking online for raw diet options for my cat; purrform has a well-designed website with lots of information and clear insight into what "raw diet" actually means for a cat, what it entails for the owner, and about the food range;

I tried the "trial boxes" to find out if my picky cat actually likes raw diet; the order process was simple & easy - and the delivery came spot-on on the day that it was promised.

It turns out that my cat (that refuses to eat ANY processed food) loves this raw diet; and veterinary publications support the fact that a raw diet is the closest you can come to a cats natural diet which includes all the aspects of a prey animal (muscle meat, offal, skin, bone, cartilage, fur) and therefore insures that the cat gets all the nutrients it requires to live a long and healthy life.

2 april 2026
Review zonder uitnodiging
Logo Purrform

Antwoord van Purrform

Thank you so much for sharing your experience!

We’re thrilled to hear that your picky cat has taken to our raw diet so well 🐾. It’s wonderful to know that the trial box helped you discover a diet that not only delights your cat but also supports their health naturally.

We’re also glad you found our website and ordering process clear and straightforward—making it easy for cat owners to provide a balanced, natural diet is exactly what we aim for.

Here’s to many happy and healthy mealtimes ahead! 🥰

Beoordeeld met 5 van de 5 sterren

Excellent choice and the food is…

Excellent choice and the food is perfect with very quick delivery.

2 april 2026
Review zonder uitnodiging
Logo Purrform

Antwoord van Purrform

Thank you so much for your kind review!

We’re thrilled to hear that you’re happy with your choice and that the delivery was quick and convenient. 🐾 It’s wonderful to know the food is a perfect fit for your cat!

We really appreciate your support.

Beoordeeld met 5 van de 5 sterren

Our 2 Siberian/Ragdoll cross kittens…

Our 2 Siberian/Ragdoll cross kittens won’t eat anything else. Great service and great quality.

1 april 2026
Review zonder uitnodiging
Logo Purrform

Antwoord van Purrform

Thank you so much for your lovely review!

We’re so pleased to hear your Siberian/Ragdoll cross kittens are enjoying their meals and won’t eat anything else—that’s the best compliment we could ask for 😊🐾

It’s great to know you’re happy with both the quality and the service as well. Thanks again for your support!

Beoordeeld met 5 van de 5 sterren

Great compnay - No downside!

Have been using Purrform to feed my two cats for eight years now, and there really is no downside.

- Order process is straightforward
- Product is delivered as agreed EVERY TIME
- Product is well packaged, and always frozen on arrival
- On the two occasions I've had to contact customer service, response is near-instant, friendly, courteous and helpful
- The product is good for the cats general health and teeth and best of all, the poo doesn't smell!

Genuinely one of the best companies I've had the pleasure of dealing with - I cannot recommend them highly enough!

25 maart 2026
Review zonder uitnodiging
Logo Purrform

Antwoord van Purrform

Thank you so much for taking the time to leave such a detailed and glowing review! 🌟

We’re thrilled to hear that you’ve been happy feeding your two cats Purrform for the past eight years. It’s wonderful to know that the order process, delivery, and product quality have consistently met your expectations, and that our customer service has been helpful whenever you’ve needed us.

It’s especially rewarding to hear that your cats are thriving, and that the little things—like less odour—make a real difference for you. Reviews like yours mean a lot to our team and inspire us to keep maintaining the high standards we aim for.

Thank you again for your continued support and for recommending us so highly. Your cats are lucky to have someone who cares so much about their health and happiness!

Beoordeeld met 5 van de 5 sterren

A Glossy Feline

My fussy Siamese enjoys this food and it ensures his coat stays in good condition

21 maart 2026
Review zonder uitnodiging
Logo Purrform

Antwoord van Purrform

Thank you so much, Sara! We’re thrilled to hear your Siamese is enjoying the meals and that his coat is looking great, that’s exactly what we love to hear!

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