I cannot speak highly enough about Pushchair Expert. I found them whilst browsing for a Travelling System as my contribution towards my first grandchild and knew that we wanted quality as we... Toon meer
Bedrijf heeft geantwoord
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Ordered Cybex car seat. Item was delivered and the large very obvious item was left on the doorstep. I came home, item missing. I reported the missing item to the delivery company who stated a signatu... Toon meer
Bedrijf heeft geantwoord
Really happy with the pricing, communication and delivery. The items I ordered were on back order so I emailed to ask about this and was given an update immediately. Delivery was prompt.
Bedrijf heeft geantwoord
Baby shops are a rarity these days as many a companies choose to retail online. What is even more of a rarity is the expertise, knowledge and professionalism exuded by the team at Pushchairexpert. My... Toon meer
Bedrijfsgegevens
Geschreven door het bedrijf
Prams, Pushchairs, Car Seats and more from the UK's number one Pushchair Review Experts. We bring our unrivalled knowledge to selling pushchairs and car seats. We also sell nursery furniture, baby carriers and much more besides.
Contactgegevens
Unit 24, King Street Industrial Estate, PE6 9NF, Peterborough, Verenigd Koninkrijk
- 01778 562806
- hello@pushchairexpert.com
- pushchairexpert.com
4,2
Goed
2K reviews
Vraagt klanten om een review
Dit bedrijf nodigt klanten uit om een review achter te laten. Deze mag zowel positief als negatief zijn.
Heeft 90% van zijn negatieve reviews beantwoord
Reageert doorgaans binnen 1 week
Zo gebruikt dit bedrijf Trustpilot
Ontdek hoe ze hun reviews verzamelen, beoordelen en modereren.
Can't fault them
Can't fault them, the buying process was easy and the shipping was super fast
3 januari 2024
Great service
Great service. Product in stock when difficult to find elsewhere. Order arrived quickly and reasonably priced. Very pleased, thank you!
13 december 2023
Great service
11 december 2023
Quality product.
Quick delivery, and a quality product - will make a lovely momentous to treasure.
25 november 2023
The most amazing service
The most amazing service. Ordered around lunchtime one day and package arrived following day xx
6 november 2023
Antwoord van Pushchair Expert
Thank you Alison for your 5-star feedback we really appreciate it! So glad to hear you had a fantastic experience shopping with us and that your order arrived quickly! Hope to see you back again soon!
Fast delivery and excellent baby gate
5 november 2023
Antwoord van Pushchair Expert
Thank you so much for your 5 star feedback! We are glad to hear you love your new baby gate and thank you for shopping with us! Hope to see you again soon!
Still not received my item
21 oktober 2023
Antwoord van Pushchair Expert
Very sorry to hear this Christopher, please do not hesitate to contact our support team who will of course look into this for you quickly.
Great service
Web site easy to use and was called the following day to say order was ready to collect
11 oktober 2023
Antwoord van Pushchair Expert
Thank you Victoria! We work hard to keep our website as easy as possible so glad to hear you enjoyed shopping with us! Hope to see you back again soon!
Antwoord van Pushchair Expert
Thank you for your kind feedback! We are so glad to hear that you had a great experience shopping with us and hope to see you again soon!
Good customer service
We ordered a learning tower for our granddaughter. Our first order was damaged on delivery. My email regarding this was dealt with promptly and efficiently and we are now very pleased with our purchase.
13 oktober 2023
Antwoord van Pushchair Expert
Thank you so much for your 5 star feedback we really appreciate it! So glad to hear that we managed to resolve your issue with the learning tower, and hope you are enjoying the new one!
be aware of this company as it defraud…
be aware of this company as it defraud company, try to return a item bought from them but they said the company has been close.
10 juli 2023
Review zonder uitnodiging
Antwoord van Pushchair Expert
Hello Jody, we are very sorry to hear you were not happy with our service on this occasion. To clarify the pushchair expert website is currently in handover from one company to another, it is not closing down. I believe from looking at order details that you were outside of your return window when contacting us but if you believe this not to be true then please do email our support team and we will gladly assist you.
Excellent customer service, very responsive
I ordered a buggy online and was kept up to date with dispatch and delivery and it was delivered within days of being ordered. There were some complications which were partly my fault, but Dan in customer service was an absolute star and sorted everything out for me without any trouble. He was extremely responsive and kept me up to date with what was happening - I was really impressed with the customer service he provided.
19 mei 2023
Review zonder uitnodiging
Really dishonest company
Really dishonest company. They knew my review about how awful they are was true and even though I provided my order number tried to get it taken down. I provided all the evidence that my review was true just how shockingly bad they are.
Don't believe the good reviews. They are awful. Shop elsewhere.
4 mei 2023
Review zonder uitnodiging
Ordered a baby carrier recently
Ordered a baby carrier recently. Price beat others online and was delivered really promptly. Customer service was really good and they responded to my email very quickly. Would use this company again
11 mei 2023
Review zonder uitnodiging
Massive loss to see them close
Have always been a lovely place to purchase from, with knowledgeable and friendly staff. Have purchased 4 car seats from here now for our kids and just wish we knew about them when we were expecting my eldest
Will be greatly missed by our family
9 mei 2023
Review zonder uitnodiging
Antwoord van Pushchair Expert
Hi Lisa, I am sorry to hear this. Our Customer Service team aim to respond within 48 hours to any correspondence. I would really like to have a look into this for you. Please could you email hello@pushchairexpert.com with your full name and order number. Kind regards, the team at Pushchair Expert
COMMUNICATION AND DELIVERY was disappointing and substandard
Product was brilliant - however communication and length of time for it to be delivered absolutely terrible!
Order Axkid Move in Granite on 22nd March and it was indicated to expect delivery either on or before 31st March. Nothing was communicated and I contacted them again on 24th to confirm dispatch which they responded to. Sent another email to them on 29th (as heard nothing) to say we are two days off the expected delivery date what is going on and again told that they were expecting it in and would then dispatch. They did offer another colour if I wanted it sooner - said that I would wait. Nothing heard again until I emailed them on 5th April to find out what was going on to which they responded with the same answer. Finally they contacted me on 6th to say that the car seat would arrive 11th April.
So 20 days after the initial order it finally arrived. The website should've indicated that there was a delay in the item if ordered in a certain colour plus there should've been better communication from Pushchair Expert.
22 maart 2023
Review zonder uitnodiging
Excellent service can't fault their…
Excellent service can't fault their customer service
14 maart 2023
Prompt and efficient
The product I ordered was delivered very promptly and efficiently. I was kept informed of the delivery date and time and the product arrived well packaged and in good condition.
15 maart 2023
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