I cannot speak highly enough about Pushchair Expert. I found them whilst browsing for a Travelling System as my contribution towards my first grandchild and knew that we wanted quality as we... Toon meer
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Ordered Cybex car seat. Item was delivered and the large very obvious item was left on the doorstep. I came home, item missing. I reported the missing item to the delivery company who stated a signatu... Toon meer
Bedrijf heeft geantwoord
Really happy with the pricing, communication and delivery. The items I ordered were on back order so I emailed to ask about this and was given an update immediately. Delivery was prompt.
Bedrijf heeft geantwoord
Baby shops are a rarity these days as many a companies choose to retail online. What is even more of a rarity is the expertise, knowledge and professionalism exuded by the team at Pushchairexpert. My... Toon meer
Bedrijfsgegevens
Geschreven door het bedrijf
Prams, Pushchairs, Car Seats and more from the UK's number one Pushchair Review Experts. We bring our unrivalled knowledge to selling pushchairs and car seats. We also sell nursery furniture, baby carriers and much more besides.
Contactgegevens
Unit 24, King Street Industrial Estate, PE6 9NF, Peterborough, Verenigd Koninkrijk
- 01778 562806
- hello@pushchairexpert.com
- pushchairexpert.com
4,2
Goed
2K reviews
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Heeft 90% van zijn negatieve reviews beantwoord
Reageert doorgaans binnen 1 week
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Highly recommended
I cannot speak highly enough about Pushchair Expert. I found them whilst browsing for a Travelling System as my contribution towards my first grandchild and knew that we wanted quality as well as good pricing.
Ordering was not complicated as nobody has time trying to navigate around clunky websites.
Pushchair Expert had & did just what I was looking for.
Price = tick
Communication = tick
Customer Service = tick
Delivery = tick
Many thanks to Emma and Natalie who answered all my questions as things have changed so much since I had my daughter.
Emails were responded to quickly and telephone calls were answered with patience and understanding.
I really do recommend Pushcair Expert.
My daughter is very happy with the Travelling System and we are now looking looking forward to our new addition to the family to arrive.
25 april 2026
Review zonder uitnodiging
Antwoord van Pushchair Expert
Wow thank you so much for taking the time to leave such lovely feedback, we really do appreciate and are so pleased to hear that you had such a great experience shopping with us all round. We will be sure to pass your comments to the team who will be overjoyed and hope to see you again soon!
have asked to return an unopened pram…
have asked to return an unopened pram bundle bought less than 30 days ago, as their refund policy states, I am entitled to a refund. Only to be told I cannot after 14 days ! And can only get store credit. Completely unacceptable customer service, I’m hoping to escalate this as it’s completely unacceptable and false advertising. 🙃
1 mei 2026
Review zonder uitnodiging
Really happy with this purchase
Really happy with the pricing, communication and delivery. The items I ordered were on back order so I emailed to ask about this and was given an update immediately. Delivery was prompt.
24 april 2026
Review zonder uitnodiging
Antwoord van Pushchair Expert
Thank you for your feedback and 5 star review we really appreciate it and hope to see you again soon!
Missing order
Ordered Cybex car seat. Item was delivered and the large very obvious item was left on the doorstep. I came home, item missing. I reported the missing item to the delivery company who stated a signature was not required by the retailer. I would never authorise doorstep delivery of such a high cost item. I then reported this to the retailer and the police. The retailer has failed to resolve the issue nor refund. This is a retailer issue not purchaser. They have failed to successfully deliver and this breaches the consumer act. It has now been 4 weeks I have been without an item that was paid for in faith.
9 april 2026
Review zonder uitnodiging
Antwoord van Pushchair Expert
Thank you for your review, and I’m really sorry to hear about your experience - I completely understand how frustrating this situation must be.
We’d like to clarify that the “no signature required” setting is determined by the courier service or customer and isn’t something we as the retailer are able to control or override. Likewise, the delivery process itself is handled by the courier once the item has been dispatched.
That said, we have raised this matter directly with the courier. Their records currently show the item as successfully delivered; however, based on the circumstances you’ve described, it appears the parcel was delivered and then unfortunately taken, which would be considered theft.
We appreciate your patience while this is being looked into, and we will continue to pursue this with the courier to reach a resolution.
Antwoord van Pushchair Expert
Thank you Diana, we really appreciate you leaving such lovely feedback and are very pleased to hear you received such great service, we hope to see you back again soon!
Antwoord van Pushchair Expert
Thank you Becky, really appreciate you taking the time to leave your feedback and glad to hear that your item arrived quickly!
Excellent service
Excellent service
First class communication
Speedy delivery
Competitive pricing
11 maart 2026
Review zonder uitnodiging
Antwoord van Pushchair Expert
Thank you so much for your kind words, Carol.
We're really pleased to hear you were happy with the service, communication, and speedy delivery. It’s great to know you felt the pricing was competitive too. We truly appreciate you taking the time to share your experience.
Thanks again for your support - it means a lot to our team.
On ordering I was not given a delivery…
On ordering I was not given a delivery date and I am concerned the car seat won’t be here in time for the arrival of the baby.
I still don’t know the delivery date a week after ordering and paying.
23 februari 2026
Review zonder uitnodiging
Antwoord van Pushchair Expert
Thank you for your review. We’re sorry to hear about the uncertainty regarding your delivery date, especially with such an important arrival coming up.
Please contact our support team and we will look into this urgently for you. Once we have your order details, we’ll be able to check the status of your car seat and provide you with an update as quickly as possible.
We appreciate your patience and will do our best to assist you promptly.
good price and speedy delivery
Good discount compared to other companies selling the same product, arrived very quickly
20 februari 2026
Antwoord van Pushchair Expert
Thank you Bonnie! We really do appreciate you going to the effort of leaving us such great feedback. We are very pleased to hear that you got a great deal and that the item arrived so quickly! Hope to see you back again soon!
Antwoord van Pushchair Expert
Thank you and glad to hear that your item arrived quickly! We appreciate you taking the time to leave your review!
Antwoord van Pushchair Expert
Thank you Rabin, we really do appreciate you taking the time to leave such great feedback, glad your item arrived quickly and hope to see you again soon!
Customer service was excellent
Customer service was excellent. Quick e-mail response and very friendly and helpful lady on the phone. Fast delivery and pushchair exactly as described. Thank you
16 januari 2026
Review zonder uitnodiging
Antwoord van Pushchair Expert
Thank you for your 5 star review we really appreciate it!
Great prices
Great prices, fabulous communication and very quick delivery even to the Highlands of Scotland. Very impressed with the whole service received.
19 januari 2026
Review zonder uitnodiging
Antwoord van Pushchair Expert
Thank you Marina! Really appreciate you taking the time to leave your 5 star review and we hope to see you again soon!
Great product and great customer…
Great product and great customer services, there was a slight issue with delivery (on my part) that was resolved with no hesitation
2 januari 2026
Review zonder uitnodiging
Antwoord van Pushchair Expert
Thank you Hollie for your 5 star review we really appreciate it. Glad we could help in resolving the delivery in the end and hope to see you again soon!
Excellent service
Excellent service. Ordered a few days before Christmas and arrived 2 days later. We were kept updated in delivery date/time. Would definitely recommend.
23 december 2025
Antwoord van Pushchair Expert
Thank you for your excellent review we all really appreciate you taking the time to. Glad your order arrived quickly and we hope to see you again soon!
Antwoord van Pushchair Expert
Thank you Angela for your 5 star review we really appreciate it! Glad your item arrived quickly and we hope to see you back again soon!
Easy quick transaction
Easy quick transaction. Pushchair Expert price matched the item saving me £25, delivery was next-day with great communication. Would recommend.
26 november 2025
Review zonder uitnodiging
Antwoord van Pushchair Expert
Thank you Carolyn for your 5 star review! We are so pleased to hear we could help you with a price match and hope to see you back again soon!
We purchased the pram for our daughter…
We purchased the pram for our daughter who is expecting her baby . She is really pleased with the quality of the pram and the colour ‘ Cedar’ .
22 november 2025
Antwoord van Pushchair Expert
So pleased to hear that you love your pram and we really appreciate you taking the time to leave such lovely feedback!
Antwoord van Pushchair Expert
Thank you Declan, glad we could deliver your item quickly and hope to see you back again soon!
Prefect all round
Quick delivery, good communication on shipping etc. Very happy with purchase.. Best booster child safety seat in the world.. Axkid!
18 november 2025
Review zonder uitnodiging
Antwoord van Pushchair Expert
Thank you Katrina for your 5 star feedback we really appreciate it!
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