Quality Diamonds Reviews 

Quality Diamonds, have been so unbelievably efficient with sourcing my ring, when I needed to return it to have it resized and re engraved due to the resizement they did it with no hesitations, they even payed for the cost of me returning it to them. When I sadly said I was going to need a refund on the ring after all as my partner and I split up they were happy to accept the refund. I have felt truly looked after through this process of sourcing my ex fiancé's wedding ring. Would truly recommend and will be returning to them for more purchases in the future. excellent service! Real humans doing real work. Fantastic!

Beautiful engagement ring, high quality and fairly priced. I initially found QD through their excellent website and so had in mind which setting I was looking for. One weekend in December I was in Hatton garden so I called to ask if I can come in and Daniel Ferragamo booked me in with a few hours notice. From the start Daniel was very professional and highly informative regarding what to look out for in a diamond for maximum brilliance. This was a refreshing experience compared to that of other jewellers on Hatton Garden high street. Daniel was always very responsive to emails and questions I had. Before long I had picked out a stone and setting which was ready within the promised timeline during a busy Christmas period. I couldn't fault the initial buying experience and guidance from Daniel. After the proposal the ring required a resize in early January which was carried out and delivered to us via tracked post on time, as promised.

Up to this point the service had been excellent but I reached out to Daniel because I felt the ring shank was a bit thin and the overall shape was different after the resizing. I was concerned that this could affect structural integrity long-term. Daniel happily offered to send it in to the workshop to have the ring built up, which I was delighted about. However, I was a bit disappointed to have left the ring with them for almost a week whilst being told different things by the team. In the end no further work done as they deemed that the ring was in a normal condition post-resize. Perhaps there was some miscommunication but it felt like it was a bit of a waste of time and an apology for this hiccup would have gone a long way. Due to this, I have dropped a star from an otherwise 5/5 experience. Overall, I still recommend QD and Daniel for purchasing diamond jewellery and would consider returning.

I was referred to quality diamonds and specifically Daniel by a friend. Daniel was very responsive and helpful, we communicated by email before I visited and Daniel had got some options ready based on our emails. No pressure, and lots of information. Clearly a knowledgeable team and really are interested in helping you make your purchase special. Thank you for your help. Would definitely recommend. Even my partner commented on how friendly and helpful everyone was during her resizing. Great communication through out.

From the moment I met Daniel I knew I was in safe hands! First class service throughout!

Highly recommend and I will be back later this year with my fiancé (who loved the ring) choosing our wedding bands.

I am so pleased I found this company, weeks of trawling eBay and the Internet for a quality 2nd hand ring with the 4 C's in mind had left me none the wiser.... Found QD and decided to use their ring design and order feature on the website, within an hour I'd chosen the metal, style, cut, size and budget, so easy. Paul and Amber were great with their communications, professional and friendly, if only all companies were like this. The ring arrived today, wow, its a beauty, even nicer than I'd expected, well done QD.

Delivery was extremely quick and the quality is excellent.

A massive thanks to Daniel for his expert advice and patience. The experience was a pleasurable one, and after several long conversations with Daniel, I was left feeling very confident and satisfied that I/we had chosen the right diamond. The service and expert advice I received was excellent and the finished product was stunning! I would highly recommend Quality Diamonds to my family and friends.

Outstanding service.

I was referred by a friend, from the moment I called I was taken care of.

I had the privilege of working with Daniel to find my girlfriend her ideal engagement ring. Daniel went into excellent detail, made sure I understood everything I needed to know and was completely honest with me throughout the process, at no point did I feel pressured or unheard or aggressively sold to.

If I could give 6 stars rather than 5 stars I would.

Within 3 weeks we had a perfect match to what my girlfriend wanted. Now I can’t wait to pop the question.

Thank you so much! I will certainly be back.

Sean

I ordered a loose diamond from Quality Diamonds then in a week time, before the stone arrived to UK, I decided to change a stone and they agreed to do it for me without any extra costs. They managed quickly deliver the item as I had a tight deadline, were keeping me posted about the status without any chasing. Replied clearly to all my questions. Happy with my experience

Wearing these diamond earrings always makes me feel special, and they've become a cherished part of my jewelry collection.

Best shopping experience ever!

I was really lucky to meet Daniel in the London office, he has guided me through all the process in an experienced and honest way. He was very supportive and nice. Best quality/value I have found in the market.

Amber has been also very helpful and quick with the delivery process.

Thank you very much for your time and help!

I have just started today so cannot judge or comment anything right now, I will review again after few days.
hope to see positive results

Daniel offered an impeccable service guiding me through in the choice of an engagement ring. He made the whole process extremely smooth and simple. Cannot be more satisfied with my purchase! Super responsive, fair price and excellent customer care

Fantastic company to use!

Daniel, Paul, and Amber were all so helpful and friendly throughout the process. The service provided from beginning to end was perfect, and their website is also brilliant. There's so many options to choose from to help create a bespoke ring.

And even the resizing process was incredibly quick and straightforward. Thank you Quality Diamonds!!

This is an awesome company
The website is easy to pick exactly what kind and price point of the loose diamonds. The customer service is professional and offers more information on any selection . It was pleasurable experience comparing my top 3 diamonds. The decision was then made within 5 minutes

Selecting the ring to mount the Diamond was just as easy process
Simple and Straight forward , the rings are great quality and the prices are all clearly marked.
Again the decision was easy to make.
Overall. I feel there
Is excellent price forvthe excellent quality
The customer service is outstanding.
Professional, skilled and friendly

I am very grateful for this experience and ease to make a perfect engagement ring

Thanks Daniel for helping me source exactly what I need. I am always met with patience when I need to change a stone, or change my mind and find something alternative. Great company, fab products and a great place to go for lab grown diamonds.

I had a fantastic experience in purchasing a bespoke engagement ring. Daniel Ferragamo was a pleasure to work with. He was so knowledgable, helpful and down to earth. I never felt that anybody at Quality diamonds was trying to upsell me or place pressure on me. In fact, Daniel was very understanding and explained how to choose a beautiful diamond without overpaying.

There was a slip up where the ring was prematurely approved to be made in the workshop, but luckily my ring turned out absolutely beautiful and exactly as I wanted it.

After a very long search for the 'right fit' company wise for my wedding ring set, I was recommended to Quality Diamonds. As I was quite particular with the diamond I was looking for, Daniel suggested that I work with Paul, which I did. Even though I took my time, there was no pushiness, sales chat or hassle. So a huge shout out to Paul (and the team) for sorting my beautiful wedding ring set. I love it, love it, love it - thank you! Sharon

I recently purchased an engagement ring from Quality Diamonds and the service received from Daniel and his team was second to none! I had a vision in mind and Daniel interpreted this amazingly, talked me through all the options, educated me on the diamonds, shapes and cuts, clarity and colour as well as different ring settings and materials. I cannot thank Daniel enough for his professionalism and patience. Overly satisfied is an understatement!

Once again, thank you to all at Quality Diamonds.
Simeon