Qured Reviews 

They are selling expired covid tests with no mention of anything on their website. I didn’t agree to buy expired covid tests. Even if there is a very small window of time granted by the maker, that is an extension. I did not agree to purchase already expired products and is fraud and unethical to sell this without any mention of its expired status and limited window of use. I spoke with customer service agents via email- Kat Floyd and Lewis Jones, who were both very condescending and unhelpful in their answer and never took accountability for selling expired products. Covid tests have an expiration of one year to use, these tests did not come with that time frame. Nor do they tell you this when you order from the site. I would never recommend this fraudulent unethical company selling expired medical products or their condescending customer service. I filed a dispute and reported them.

Easily contactable if you have any queries,.. answered very pleasantly.

I had a query and rang to discuss it. Very prompt reply and clear instructions as to what I should do.

Have used Qured before. Excellent service.

I needed some help with delivery and the lady on the line was very professional and helpful! The kit arrived very quickly so as did the test certificate. Will use again if needed!

Excellent service. I had a few questions which Kat dealt with very quickly and patiently!

Took test out of hours and received prompt results soon after the next opening period. Excellent!

I love it. And there is support ready when needed.

I do not accept the existence of "Covid" or any so-called transmittable virus for that matter and I deplore the fraudulent nature of the entire globalist agenda.

Nevertheless, if you are faced with having to do a fit-to-fly test, Qured is as good as it gets.

They dispatched their 'antigen test' quickly, so I received it well ahead of my flight. Their instructions were clear to perform the test and when I had a query, they responded immediately by telephone and were very helpful.

Clearly the best value provider in this particular market.

A good service and economical.
But do not believe everything on their website. They are not available 24/7 and certainly do not deal with tests uploaded on Sunday as advertised.

Follow up: After complaining about lack of service yesterday, Qured offered 50% refund which was acceptable. Have therefore raised rating to 4 stars. Good customer service.

Bad experience - twice now. First time the covid test had no liquid in it and was unusable - yet Qured wouldn’t refund it. Second time and I’m being asked to leave this review about their service, but it’s been 10 days and the tests haven’t yet been delivered and are “delayed” - was supposed to be a 3 day delivery window. Avoid this company - poor quality and poor customer service.

I payed a maximum price to definitely receive my and my teenage sons test result on time, for a desperately needed and expensive dream holiday.
We did not get the test results on time. After 3h driving to the airport, we were still waiting for the test results. We were at the airport waiting, calling Qured and no one had a answer for us, only empty promises or no answer at all. We missed our flight, holiday and Qured never compensated us. Very traumatized by the experience.
I also have evidence that I did not receive the full test results by 15th august. Which was well over the promised time

So helpful...brilliant service. Massive thank you for all your help polly and Amanda. First class would thourally recommend

Absolutely disastrous service so far! I ordered my kit over a week ago and still haven't received it or any communication about when it will arrive. I've emailed, received no response or acknowledgement, called their customer service number twice and was immediately cut off after the recorded message said an agent would be with me as soon as possible - even though they claim to offer 24/7 customer support!
I'm very angry and worried, because I need to take my test in the next couple of days in order to be able to go on my trip.
WILL NOT BE USING THIS COMPANY AGAIN!!!

My response to Qured's response:
I received an email thanking me for my order, but there was nothing in it telling me I had to register my order BEFORE it can be despatched - I've sent a screenshot of that email for you to have a look at.
Also, your emails still say 24/7 customer service support; which was what I went on because that's where I got the number to call from.
And finally, when I asked for the kit to be couriered to me, why was that option suddenly not available to me?
This is a huge failing on your company's part, so don't try to make it out as though I didn't follow instructions given. Information wasn't clearly stated/provided, some information incorrect and your customer service ISN'T SUPPORTIVE.

Next day delivery and results came in very quick (couple of hours) for the fit to fly test

We have used several companies for Covid testing but found Qured the best of the lot, delivering the kits on time and enabling remote testing so you know the results within 15minutes...one less thing to stress about when going on holiday. If you have to contact them for any reason they respond promptly.

Excellent service with a friendly operator who put me at ease.

Didn’t get a qured code so had to buy another test as i would have missed my flights - hence the low score