Qured Reviews 

8.470
TrustScore 4 uit 5

4,2

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Lees wat reviewers zeggen

Beoordeeld met 5 van de 5 sterren

An excellent and quick service. I was offered a metabolic health check through an offering from my employer. When I ordered the kit, it arrived within 3 days. I did an at home test, with a clinician o... Toon meer

Beoordeeld met 5 van de 5 sterren

We ordered 2 tests for insurance purposes to prove we were positive and could not travel . Tests arrived as promised next day , it’s easy to take the tests and to upload the picture of the results v... Toon meer

Beoordeeld met 1 van de 5 sterren

Never use this company, must be scammers,was told I’d done my test wrong even though i’d followed the instructions they’d given me. Done my partner’s test the right way compared to how I’d just done m... Toon meer

Beoordeeld met 4 van de 5 sterren

A good service and economical. But do not believe everything on their website. They are not available 24/7 and certainly do not deal with tests uploaded on Sunday as advertised. Follow up: After c... Toon meer

Bedrijfsgegevens

  1. Thuiszorg
  2. Diagnosecentrum
  3. Medisch laboratorium

Geschreven door het bedrijf

Qured is changing the way people receive healthcare. We believe that accessing healthcare should be convenient and easy. That's why we created Qured. At the touch of a button, you can receive high-touch, quality healthcare, powered by technology.


Contactgegevens

4,2

Goed

TrustScore 4 uit 5

8K reviews

5 sterren
4 sterren
3 sterren
2 sterren
1 ster

Geen recente geschiedenis van het vragen naar reviews

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4,2

Alle reviews

(8.470)

3 reviews in de afgelopen 12 maanden

Een review schrijven
Bedrijven op Trustpilot mogen geen beloningen aanbieden of betalen om reviews te verbergen. Reviews zijn de meningen van individuele gebruikers en niet van Trustpilot. Meer informatie

Beoordeeld met 5 van de 5 sterren

Dubious at first but rang up and was…

Dubious at first but rang up and was explained what to do i did the normal way not the video tests and it was so easy , at the time of the test write the test time/date i.e 10am then wait 15 minutes for the results and not before the 15 minutes i.e 10.15 then send the results within 10 minutes so before 10.25 via the app the results came within 30 minutes. overall easier than i was expecting

26 september 2022
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

Speedy and efficient

Speedy and efficient
Ordering was easy, received the kits next day, easy to upload result and received certificate within one hour.
Very pleased with service, would recommend it.

30 september 2022
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

Excellent and prompt service

Excellent and prompt service. answered my email & phone queries quickly & efficiently. Responded to error I made when uploading test and made sure I had results in plenty of time before flight. Great to be able to talk to a person on the phone, unlike another company that charged double what Qured charges & no phone number, everything on line. Would definitely recommend Qured & use them again.

22 september 2022
Review zonder uitnodiging
Beoordeeld met 2 van de 5 sterren

One of our tests did not come back…

One of our tests did not come back within the 2hr period, not even within a 12 hour period which caused significant stress the morning of travel. It ruined our morning and our first ever family flight, and only was resolved following my calling and demanded it be pushed through. After that, and generally good service but the initial error was unacceptable.

16 september 2022
Review zonder uitnodiging
Logo Qured

Antwoord van Qured

Hi Jacob,

Thank you for your review. I am sorry to hear that you didn't have the best experience.

The reason one of the two tests you uploaded wasn't resulted until the following morning was because it was uploaded after the cut-off time for processing. The first test was uploaded at 21:25PM and resulted within 5 minutes, but the second test was not uploaded until 22:52PM. To receive a result within 2 hours, our website does state that the test needs to be uploaded between 08:00AM-21:30PM. I do apologise if you missed this and for any inconvenience caused.

Kind Regards,
The Qured Team

Beoordeeld met 5 van de 5 sterren

my first test was supposedly delivered…

my first test was supposedly delivered it wasnt phone qured who said they would phone me back they did withing 10 min to tell me they would sent me a new test by royal mail guaranteed to be there before 1pm the next day test arrive at 10 30 am no hassle and a grat service from qured

12 september 2022
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

It was easy to purchase the tests

It was easy to purchase the tests. I didn’t received the email of dispatch but once contacted the customer services the agent was quick and provided tracking link.
Results came in minutes. So happy customer here.

12 september 2022
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

Real people available by telephone

I could not upload a picture of the test...BUT I was able to contact an actual person instantly, no long delay, and he explained how to email the image. All fine. Process simple. Negative test issued. Fully recommended.

13 september 2022
Review zonder uitnodiging
Beoordeeld met 1 van de 5 sterren

Didn’t send notice until we arrived in…

Didn’t send notice until we arrived in Tenerife, luckily they didn’t ask to see confirmation

16 september 2022
Review zonder uitnodiging
Logo Qured

Antwoord van Qured

Hi Little Dragons,

I'm sorry to hear there was a delay to your test result. We have not had any processing delays on either our LFD or PCR results recently - if it was an LFD result it is likely the result of us not receiving all required information, or if it was a PCR it is likely a postal delay.

If you could provide your order information in response to the request we have sent you I am happy to look into this and see what caused the delay - I am unable to locate you on our system as you have not provided a reference number and used a nickname. If we are at fault, I will be happy to reach out to you and offer you a full refund.

Kind Regards,
The Qured Team

Beoordeeld met 5 van de 5 sterren

Recommended

Needed one of these crazy things for a trip to Majorca and was concerned about possible last-minute hiccups causing problems. Qured were competitive on pricing, simple to use and results were back in around an hour.

20 september 2022
Review zonder uitnodiging

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