Qured Reviews 

8.470
TrustScore 4 uit 5

4,2

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Lees wat reviewers zeggen

Beoordeeld met 5 van de 5 sterren

An excellent and quick service. I was offered a metabolic health check through an offering from my employer. When I ordered the kit, it arrived within 3 days. I did an at home test, with a clinician o... Toon meer

Beoordeeld met 5 van de 5 sterren

We ordered 2 tests for insurance purposes to prove we were positive and could not travel . Tests arrived as promised next day , it’s easy to take the tests and to upload the picture of the results v... Toon meer

Beoordeeld met 1 van de 5 sterren

Never use this company, must be scammers,was told I’d done my test wrong even though i’d followed the instructions they’d given me. Done my partner’s test the right way compared to how I’d just done m... Toon meer

Beoordeeld met 4 van de 5 sterren

A good service and economical. But do not believe everything on their website. They are not available 24/7 and certainly do not deal with tests uploaded on Sunday as advertised. Follow up: After c... Toon meer

Bedrijfsgegevens

  1. Thuiszorg
  2. Diagnosecentrum
  3. Medisch laboratorium

Geschreven door het bedrijf

Qured is changing the way people receive healthcare. We believe that accessing healthcare should be convenient and easy. That's why we created Qured. At the touch of a button, you can receive high-touch, quality healthcare, powered by technology.


Contactgegevens

4,2

Goed

TrustScore 4 uit 5

8K reviews

5 sterren
4 sterren
3 sterren
2 sterren
1 ster

Geen recente geschiedenis van het vragen naar reviews

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4,2

Alle reviews

(8.470)

3 reviews in de afgelopen 12 maanden

Een review schrijven
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Beoordeeld met 5 van de 5 sterren

Antigen kit

I ordered an antigen kit which enables me to travel to Spain. Arrived within a couple of days. On day of test, it was very straightforward. I received my certificate within the next 30 minutes. I then uploaded this onto the Spanish form and then obtained a QR code. All completed within around 120 mins. I already have a 2nd kit for my next trip.

9 september 2022
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

Very helpful I had a bit of trouble…

Very helpful I had a bit of trouble with uploading my picture the staff was very helpful made me feel confident there was nothing to worry about definitely would recommend to anyone

18 september 2022
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

Excellent service

I can’t thank Qured enough for their help. I forgot to upload my picture with my results and they sorted it there & then for me!
I’d totally recommend them👍🏻

17 september 2022
Review zonder uitnodiging
Beoordeeld met 1 van de 5 sterren

Ordered, nothing arrived and no one will respond

Ordered, the tests didn't arrive at all and now the customer service team have vanished off the face of the earth when I have requested a refund over a month ago.

16 september 2022
Review zonder uitnodiging
Logo Qured

Antwoord van Qured

Hi William,

I am sorry to hear that you are unhappy with the service.

I have reviewed the correspondence and can see that you provided the wrong postcode when you made the order. The order was sent to the address you provided and is marked as delivered. I do apologise for the inconvenience although please do appreciate we cannot accept responsibility if a customer enters the wrong address.

I can see the team have now refunded you in full, despite the lack of delivery being through no fault of our own.

Kind Regards,
The Qured Team

Beoordeeld met 5 van de 5 sterren

Rapid antigen for entry to Spain

Ordered the antigen rapid tests for entry into Spain. Had to select 3-5 working days as being delivered to Northern Ireland. Tests came within 3 days. Once uploaded-cerificates came back within 15 minutes. Brillant service-highly recommend! Once we arrived at Spain they asked for a QR code which this certificate doesn’t have. It’s no problem, they read the certificate and accept you through.

10 september 2022
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

Aisha was amazing

Aisha was amazing , I made a mistake on the test and not reading things correctly but she sorted it out right away for me

15 september 2022
Review zonder uitnodiging
Beoordeeld met 2 van de 5 sterren

Late Delivery

Late Delivery
The test kit I have ordered for travel was late in delivery, I have to pay extra for another lab as a contingency.
When I asked a refund from Qured, they only provide partial refund and I have to pay for the postage.
I should have choose another lab, it costed me more than it should be

1 augustus 2022
Review zonder uitnodiging
Logo Qured

Antwoord van Qured

Hi Peeko,

I'm sorry to hear you are unhappy with the service you received.

I have reviewed your order can see we dispatched it the day after you ordered as you ordered after the cut-off time for same day dispatch. I can also see when you contacted us we refunded you in line with our terms and conditions. I do apologise for the late delivery - unfortunately this was beyond our control. The delivery company we use has a success rate of over 99% on-time deliveries but unfortunately as with all delivery companies there are rare instances where the delivery may be slightly delayed.

Once again I do apologise for any inconvenience caused.

Kind Regards,
The Qured Team

Beoordeeld met 5 van de 5 sterren

Flying abroad and need a test

I was flying abroad and needed a test as not COVID vaccinated. The test arrived on time, very easy to do and results and certificate within the hour. Just the kind of service you need on a time scale.
EXCELANT.

6 september 2022
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

I would use Qured again

A friend told me about Qured and I am glad they did. They were helpful and easy to use. I was very stressed out about doing the test for travellining to Spain but it was all fine and easy plus not expensive.

3 september 2022
Review zonder uitnodiging
Beoordeeld met 4 van de 5 sterren

Very easy process extreamly helpful…

Very easy process extreamly helpful staff to speak to on the help centre and the adviser that supervised us. The app is clunky as it wouldn't let me sign in then linked itself to my emails after uninstalling and reinstalling a few times it worked again. Would definitely use this company again.

8 september 2022
Review zonder uitnodiging
Beoordeeld met 4 van de 5 sterren

Smooth and efficient

Ordering, delivery, test information, submitting tests and getting results all went smoothly. Happy with service.
Two points for future customer satisfaction.
1. I visited the site a couple of times to do comparisons etc. Even after submitting our tests I was still getting reminders that I had tests in my basket to complete orders.
2. Perhaps you could make more clear the actual test times to be submitted i.e. time test taken or time test submitted.

8 september 2022
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

I was so worried about this test but…

I was so worried about this test but should not have stressed. Fantastic company fantastic customer service. I did have a problem uploading the photo but after speaking to a lovely lady and sending an email my problem was rectified in 5 minutes and I received my fit to fly certificate in less than 10 minutes. Husband uploaded his after mine without any problems at all. Do not hesitate to use this company and please do not take any notice of any negative reviews as the lovely staff at Qured will always help and offer assistance if and when needed. Thank you to the team at Qured for all your professional help!!

8 september 2022
Review zonder uitnodiging

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