Their "Customer Experience Lead" was incredibly arrogant when we have cancelled our account today, after 10 years with them. He claimed they can give us the reporting we need for music licensing (PRS... Toon meer
Bedrijf heeft geantwoord
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Great Service and getting better!! We launched a radio in 2019 targeting a niche market, radio.co gave us the opportunity to serve a market with a low-cost entry point. The platform had some issues,... Toon meer
Bedrijf heeft geantwoord
What a wonderful turnaround from James and the folks at radio.co after my last rant - we faced a huge problem to access our platform - they sorted it out in minutes! Kudos to them - thanks guys!
Bedrijf heeft geantwoord
This is an absolutely seamless platform for streaming our STOP Radio network. We've been streaming for years through another service, but our numbers have exploded with radio.co ... absolutely profess... Toon meer
Bedrijf heeft geantwoord
Bedrijfsgegevens
Geschreven door het bedrijf
Broadcasting used to be complicated. We’ve made it simple. Radio.co is the all-in-one platform for creating, managing, and growing your internet radio station, whether you're a bedroom DJ, a national brand, or somewhere in between. We handle the heavy lifting: hosting, scheduling, automation, listener stats, custom-branded apps, and more. All from your browser. No tech team required. Since 2015, we’ve helped thousands of broadcasters get on air and stay there. Some run shows for global audiences. Others create stations just for their team or local community. Whatever your mission, we’re here to support it. You bring the voice. We’ll back you up with the tools, support, and rock-solid infrastructure to make it sound great. Radio.co: Radio made simple, for everyone.
Contactgegevens
Suite 2A, Basil Chambers, 65 High Street, M4 1FS, Manchester, Verenigd Koninkrijk
- 650 238 9055
- studio@radio.co
- radio.co
4,0
Goed
748 reviews
Heeft 100% van zijn negatieve reviews beantwoord
Reageert doorgaans binnen 24 uur
Zo gebruikt dit bedrijf Trustpilot
Ontdek hoe ze hun reviews verzamelen, beoordelen en modereren.
You have helped a french Christian radio to reach even more people, THANK YOU!
Thank you for your great service, you have without knowing it contributed to save PRECIOUS SOULS leading them TO JESUS-CHRIST THE CREATOR of all manking ! Please give your life to JESUS so you may be forgiven or your sins ! No, this is not a religious message but the simple Truth ! The RADIO VÉRITÉ is using as for main stream Radio.co services to reach out to more precious souls ! WE ALL NEED JESUS it is like ignoring what your MAKER is calling you to be !
Blessings in JESUS MIGHTY NAME
THE KING OF GLORY is coming back soon to judge the sinners, please repent my dear friends, i love you.
Étienne Lalonde
22 december 2023
Review zonder uitnodiging
Antwoord van Radio.co
Hi,
Thank you for your review, we're glad to hear you're satisfied with Radio.co!
If you need anything else, please reach out.
Thanks,
The Radio.co Team
Timely response
Timely response, especially given that we are on the other side of the planet!
19 december 2023
Review zonder uitnodiging
Antwoord van Radio.co
Hi Paul,
Thanks for leaving this review, it's great to hear you've been impressed by the support team's response times!
We're always on hand, so if you need us do feel free to reach out :)
Have a good Christmas and New Year,
The Radio.co Team
Radio.co communication 10/10
Provided a quick an easy process to submitting our app to Apple App Sore. Clear communication and easy to talk too.
15 december 2023
Review zonder uitnodiging
Antwoord van Radio.co
Hi Benjamin,
Thanks for the review, glad to hear you've found our app submission process simple and easy to do! :)
I'll pass this feedback on to our app development team, but if you need any further help please do not hesitate to reach out.
Have a fantastic Christmas and New Year,
The Radio.co Team
The communication was seamless and…
The communication was seamless and professional.
8 december 2023
Review zonder uitnodiging
Antwoord van Radio.co
Hi James,
Thanks for your feedback! Really glad to hear of your positive experience with Radio.co, and we look forward to continuing to work with you and your station.
Happy Broadcasting,
The Radio.co Team
Complete lack of communication with…
Complete lack of communication with critical issues that resulted in wasted money. And after a reply stating confusion, the confusion was a lack of communication on Radio.co's part. They failed to tell us about a document they needed, that's not confusion, that is horrible service.
5 juli 2023
Review zonder uitnodiging
Antwoord van Radio.co
Hi,
Thank you for your review.
It's unfortunate to hear you feel this way. After reviewing previous communication, I can see you've experienced some confusion with the licensing requirements for Apple's iOS app.
I can see you've been in extensive conversations with our support team today, who've advised on the requirements for licensing, and hope the information provided will allow you to continue with our fantastic mobile apps.
We appreciate your custom, and look forward to strengthening our relationship with you and your station!
Happy Broadcasting,
The Radio.co Team
This is the first time i wish i could…
This is the first time i wish i could give more than 5 stars. Radio.co puts all the tools in place for your station to be a success. Websites and apps players but they give you the knowlege base on how to get the most out of the tools they supply. Wow a hosting platform that wants you to be successful. Radio.co 10 stars 20 thumbs up
4 december 2023
Review zonder uitnodiging
Antwoord van Radio.co
Hi,
Thank you very much for your review, it's really great to hear how satisfied you've been with the platform!
We look forward to seeing your Radio.co station continue to grow, but if you need any support along the way then please reach out :)
Happy Broadcasting!
The Radio.co Team
Easy to work with!
4 december 2023
Review zonder uitnodiging
Antwoord van Radio.co
Hi Daniel,
Thank you for your review, we're glad to hear you're enjoying the Radio.co platform!
If you need anything, you know where to find us :)
Happy Broadcasting,
The Radio.co Team
It's great to be with the team nearly…
It's great to be with the team nearly 10yrs of broadcast. People in this support team are excellent and whenever any assistance immediately I had it done. Great team work and good to be with these people for unmatched service.
24 november 2023
Review zonder uitnodiging
Antwoord van Radio.co
Hi Henry,
Thank you very much for this review, we really appreciate your feedback! It's great to hear you've found our support team responsive to all queries and that their service provided is always excellent :)
We hope you continue to enjoy using Radio.co for years to come, and if you need anything else you know where to reach us!
Happy Broadcasting,
The Radio.co Team
Relationships Are Everything
The best way to gauge a relationship between a company and a customer is how situations get resolved and the level of urgency when responding. I have dealt with Qasim, Amber, Phil, and a few more many times, and the level of attention to service speaks volumes. Since I am not as tech savvy as others (which can be frustrating), having a team of people that respond most times within minutes, means a lot. More importantly, resolving concerns and follow-ups means everything. I would definitely recommend this company hands down as compared to the competition. I have tried a few of the competitors before coming to Radio.co, and I feel I have a home here for now. You will be happy with the service and the technology options. Now it is time to get back to what I love, and that is operating Urban Soul Grooves Radio, "Your 24/7/365 urban contemporary R&B and Classic Soul."
17 november 2023
Review zonder uitnodiging
Antwoord van Radio.co
Hi Malik,
Thank you very much for this gleaming review! We're extremely happy to hear you've been satisfied with the support offering, it's something we like to take pride in here at Radio.co.
We're always on hand to help, so please do reach out if you need anything.
We look forward to seeing Urban Soul Grooves Radio continue to go from strength to strength :)
Happy Broadcasting!
The Radio.co Team
I have been with Radio.co for almost 2…
I have been with Radio.co for almost 2 years and they are great, and I always have great experience with them.
13 november 2023
Review zonder uitnodiging
Antwoord van Radio.co
Hi there,
Thank you for your lovely review, it's much appreciated. We're glad to hear you're enjoying your experience with Radio.co, if there's anything you need feel free to reach out to us :)
Happy Broadcasting!
The Radio.co Team
easy
easy, my guy Edward assisted me, and answered all my questions and concerns.
7 november 2023
Review zonder uitnodiging
Antwoord van Radio.co
Hello,
Thank you for taking the time to leave this review, it's fantastic to hear that Edward was able to answer all your questions!
If you need anything else, the rest of the support team are just as eager to help, so please do not hesitate to reach out at help@radio.co :)
Happy Broadcasting!
The Radio.co Team
Happy Wasp!
We have been with Radio.co for over 6 years now and it gets better all the time. Friendly knowledgeable staff who always go above and beyond if you need their help.
7 november 2023
Review zonder uitnodiging
Antwoord van Radio.co
Hello,
Thanks for taking the time to leave this review, we're extremely happy to hear your feedback on the service our support team has provided!
Thanks for you and your station's loyalty, it's been a pleasure. We look forward to the next 6 years!
Best,
The Radio.co Team
Very easy to use and resourceful, but can still get better
I really like the easiness of the website, the tagging, scheduling, and the assistance in building the apps. I just got done with the finalization of the apps with Edward, and he was very efficient and knowledgeable. I do wish that there were easier ways to go from automated content to live without cutting off the automated content. Maybe this can be as simple as having the automated content overrun to finish a song before the live kicks in (just as with automated to automated), or allowing the owner to give the authority to different profiles to go to live when needed. It would also help if there was a phone number for technical assistance. Overall, I am happy with Radio.co.
19 september 2023
Review zonder uitnodiging
Antwoord van Radio.co
Hi Joshua,
Thanks for taking the time to leave this review, as well as the valuable feedback you've left.
In regards to the switch between automated content and live content, this is something we will take onboard as we look to improve the product.
We will also take on board your feedback about offering telephone support as part of our larger support offering.
Apart from that, I am glad to hear Edward was pleasant to speak with, and really good to hear you're enjoying the Radio.co platform as a whole!
If you need anything else, don't hesitate to reach out.
Happy broadcasting!
The Radio.co Team
Antwoord van Radio.co
Thanks Leonard for the review!
They deliver what they promise - always!
They do a good job - always responsive and always innovating. The technology is good, the service is good and the people are good. Very user friendly platform and great instructional videos that cover the A to Z of setting up a radio station and all that goes with it.
18 september 2023
Review zonder uitnodiging
Antwoord van Radio.co
Hi Sean,
Fantastic feedback, thank you. We're really happy to hear that you're enjoying the Radio.co platform, as well as the support offering (both the self-service material as well as the agents available to answer any queries you have).
Happy broadcasting!
The Radio.co Team
This cost me a new regular show
This cost me a new regular show, your software once the timer kicks in starts my stream to the station, but it is not received as a clear stream, jumps skips and is not audible, I Stream with the same setup to other stations using either Butt or OBS and have no issues at all whatsoever.
Twice I have tried to do my show on the station, the 1st time using Butt player synced in with your radio.co log in page for the station and the second using your radio.co Broadcaster.
You have cost me a new show. Not happy at all.
Can't even speak to anyone on your customer service number. Not good support at all.
29 augustus 2023
Antwoord van Radio.co
Hi JD,
Sorry to hear about this, that's not the experience we want you to have.
I've requested further information via TrustPilot so we can better identify your account, in order to provide targeted support on this issue. If you could please respond at your earliest convenience, or email help@radio.co with the subject 'TrustPilot Review', I'll be happy to assist.
Thanks,
James
Customer Support Manager
Radio.co is my radio station's "tech Dept"
Radio.co is my radio station's "tech department". they are in reach whenever something goes wrong or I need answers. James, Amber and Qasim are names and voices who take their time to make the journey of owning a radio station exceptional.
18 juli 2023
Review zonder uitnodiging
Antwoord van Radio.co
Hi Dmitri,
Thank you very much for your review, we're extremely happy to hear you've found the support offered exceptional! :)
We look forward to seeing your station continue to grow!
Happy Broadcasting,
The Radio.co Team
Awesome customer service experience.
Jesse is great. Very patient with me and answered all my questions. Always goes above and beyond to find a solution or put me on the right path.
17 juli 2023
Review zonder uitnodiging
Antwoord van Radio.co
Hi Luis,
Thanks for your review, we're overjoyed to hear you've had a fantastic experience with Jesse. We'll make sure to pass this feedback on to him, he'll appreciate it.
Happy Broadcasting!
The Radio.co Team
Still the Premium Service We've Come To Expect
6 years have come and gone with Radio.co. Through it all the company has grown into a powerhouse streaming service. With a top notch customer service dept. that's never stopped improving. New features, integrations, excellent servers, we are all in. Thank you for all your hard work. Once again, we recommend Radio.co. If your unsure test the free trial, put it through it's paces. It will astound you.
14 juli 2023
Review zonder uitnodiging
Antwoord van Radio.co
Hi Dianne,
Thank you very much for taking the time to leave this review.
We can't believe it's been 6 years! It's really good to hear you've been consistently impressed with the support offered, as well as the platform in general. We're always looking to improve where we can, so it's fantastic to hear you've noticed! :)
Here's to the next 6 years!
Happy Broadcasting,
The Radio.co Team
I have nothing but good things to say…
I have nothing but good things to say about the great people at Radio.co (and their sister company Podcast co). Excellent Customer Service, best in the industry! Phil, Amber and Qasim from Podcast.co have guided me along the way to get our streaming radio channel and App up and running with out hesitantion and their response time to my questions is always timely and spot on target. I could never invision working / collaborating with a better group of people!
12 juli 2023
Review zonder uitnodiging
Antwoord van Radio.co
Hi Christopher,
Wow! Thanks so much for such lovely words!
We are so grateful for the wonderful service our Customer Support team provides, and it's always lovely to hear when fantastic stations like yourself feel the same way!
Really happy to hear you've managed to get both your Radio.co station and the mobile apps up and running, we hope you continue to really enjoy using them. If you have any questions or issues, do not hesitate to reach out to us at help@radio.co.
Happy Broadcasting!
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