Radio.co Reviews 748

Excellent customer service in Radio.co
The experience resolving our questions has been accurate and effective.
thank you specially to James.

Phil was awesome to chat with even though he is not a Football fan haha. He was very knowledgeable about the Apps and helpful with the issue I was having. I have been a customer for 2 years and hope to continue for the next 10.

We joined Radio.co after doing lots of research and what we liked is everything they told us they could do they did. Our service ran for a year with no major problems at all. I would highly recommend it for anyone interested in creating their own media platform.

So far everything is intuitive, it all makes sense. The technology has obviously been well thought out and is user friendly. I'm impressed with how easy a radio station can be created and run. Thanks!

I found this to be the best option of all the trials I did. Nice job Radio.co! Customer service is prompt too!

J'ai écris pour signaler des problèmes techniques que je rencontrais sur ma web radio. En effet, j'ai remarqué plusieurs dysfonctionnements qui affectent la qualité de l'écoute pour nos auditeurs.

Tout d'abord, j'ai constaté de fréquentes micros coupures au cours de la diffusion en direct. Cela peut être très gênant pour les auditeurs et peut affecter leur expérience d'écoute.

Ensuite, je remarque que les illustrations ne s'affichent pas correctement sur le site web de la radio. Cela peut également affecter la qualité de l'expérience utilisateur et la compréhension des contenus diffusés.

Enfin, j'ai également remarqué que les doublons ne sont pas pris en compte de manière adéquate. Cela peut causer de la confusion pour les auditeurs et affecter la qualité de l'expérience d'écoute.

L'équipe est incapable de répondre aux problèmes, sur le papier, l'offre est alléchante... mais la réalité est tout autre.

The best experience I ever had. Looking forward to come back in my next project.

Ok, so people understand this isn't some paid actor or bot writing this review. Turning on my announcer voice, let's get started.
"Want to get into radio? Want to succeed in your venture as a radio personality? Well you've come to the right spot!"

Radio.co answers all your questions, usually on the same day. They promote videos made by creators that have done radio before and know the subject well. This is so you can succeed without extra cost to you. They give masterclass videos without the expensive subscriptions.

See... They don't make money if you don't. If you have problems, they have problems. Their mission is to help you every step of the way. Problems with add ons? They got you covered. Don't know where to go to promote your station to bring in the ears? They got you covered.

I've never seen a company go so far out of its way to ensure you have all the tools to achieve your radio goals. They understand the process of the long game instead of short term when it comes to keeping customers. I do wish every company followed their business model. They don't try to sell you something, you don't need.

Radio.co have been an excellent support and great service to us as we set up and ran an internet radio station during the period of lockdown and beyond. The platform is excellent and easy to use and it got us going when we needed it. The support team were very helpful in every way to get us going. Thank you so much.

Clueless customer service. Always has NO answers. It's a Abbott and Costello script . Who's and first what's on 2nd and clueless on 3rd.

Useless & Clueless. Even sometimes rude.
Always 24-72 hour response
Very poor

Has never stepped up to the plate . Owner has never taken any responsibility for platform or poor customer service.

Go somewhere else !!
Just waisted 24 months of time and $$$$

The help center is definitely helpful and they try their best!

Amber did a fantastic job helping me get the Android app set up correctly so that I wouldn’t be rejected because of information that was still needed.

The App Store app is much easier to navigate and set up then the android app. In my opinion, there should be a video tutorial to walk you through the android app set up.

I absolutely love the tutorials by James on YouTube about radio.co because he answers a lot of questions that you may have about setting up your station or which equipment you would need to properly set up your audio.

For those of us who are broadcasters and not DJs. It would be easier if there was a package available where you could choose a Music license instead of trying to figure out which companies do you need to go with for a music license. Also, there should be an option when submitting an app for review that you can check off that you do not want to use music on your station.

I am really happy with the company to this point and I believe with the feedback of the customers and clients. The company will continue to get better. Thank you all for all the hard work.

Awesome software, Great video tips and widgets. I am still learning but with this great service I know I am in good hands if I need a tip or 2. Keep up the Awesome work.

Just want to give a huge shoutout to @radiodotco for their top support today - no, it wasn’t an outage issue, just a general query- handled perfectly and with no fuss! #Kudos and #Recommended for top notch customer service!

The quick easy signup to Radio.co was very pleasant and after signup the layout of the dashboard was pleasant with lots of features (I have chosen the „Plus Plan“ and the booked demo call with Jessie was a most endeavor for my big plans I have with my commercially registered Webradio! Furthermore there support is fantastic; meaning a helping hand is always available! The quality of the Stream is uttermost superbly excellence! To have a good relationship with all those chaps is a pleaser!

I recently migrated my station from another server/streaming service due to their lack of quality customer service and it seemed to be dropping more frequently than it had in the past.
I shopped around and narrowed it down to a few to dig deeper into. Radio.co seemed to really care about what my needs were as opposed to just trying to "close the deal" and make the sale.
I've switched over my online stream, webplayer, Tune In, and a few other ways to listen to the Radio.co stream. Hope to have my apps and Alexa Skill soon.
So far it's been a great experience. I can tell you the Dashboard and programming is so much better than my previous server. I really like the way I can program the station now. There are a couple of details I'd like to see Radio.co change. They are receptive to new ideas so hopefully they will take my feedback in those areas. Overall, so far so good... no great!
I"ll post another update on my "review" a few months in! Cheers- Eric B. Radio Trop Rock!

I was with Radio.co for 9 months about 2 yrs ago...closed our station temporarily and recently re-opened, to see "whats out there besides Radio.co?", went with another company because they were a fraction the cost...big mistake! The saying "You get what you pay for" is fact! Radio.co is the best out there with the MOST to offer any radio station (AM/FM/DCE/LP-FM/Online Only) doesn't matter, their Customer service is unmatched, their services are awesome, and their communication to the clients on maintenance is SO DETAILED and helpful. I can't say enough! I'm so relieved to have returned, even though it is more, its WORTH EVERY CENT!

We used Radio.co to start and operate an internet radio station as a part of our coffee shop's brand and community. The platform that Radio.co has buit and maintained over 3+ years that we used was nothing short of fantastic!

Dears, I’d like to thank the Radio.co Staff for the excellent service and support during 2 years.
We moved away just due to a new project with another Radio (DAB+).
Let me remark that your service is excellent , so we will consider Radio.co for possible new evolution.
Many Thanks again and have a Great 2023, stay safe!
Kindest Regards,
Fabio Amici

We use Radio.co for our radio hosting and they are very patient, helpful and a great all round service. A great team and the actual functionality of the site and how it all works so easily is really awesome. Thanks Radio.co

I thought I lost everything from the last 2 years on the radio station, we worked so hard to get and build. I want to thank Radio.co and Matthew for the hours he as spent with me getting it all back and running again, thank you so much, customer support is next to none amazing people,