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Lees wat reviewers zeggen

Beoordeeld met 1 van de 5 sterren

Their "Customer Experience Lead" was incredibly arrogant when we have cancelled our account today, after 10 years with them. He claimed they can give us the reporting we need for music licensing (PRS... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

Great Service and getting better!! We launched a radio in 2019 targeting a niche market, radio.co gave us the opportunity to serve a market with a low-cost entry point. The platform had some issues,... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

What a wonderful turnaround from James and the folks at radio.co after my last rant - we faced a huge problem to access our platform - they sorted it out in minutes! Kudos to them - thanks guys!

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

This is an absolutely seamless platform for streaming our STOP Radio network. We've been streaming for years through another service, but our numbers have exploded with radio.co ... absolutely profess... Toon meer

Bedrijf heeft geantwoord

Bedrijfsgegevens

  1. Softwarebedrijf
  2. Cloud opslagservice
  3. Mediabedrijf
  4. Radio-omroep

Geschreven door het bedrijf

Broadcasting used to be complicated. We’ve made it simple. Radio.co is the all-in-one platform for creating, managing, and growing your internet radio station, whether you're a bedroom DJ, a national brand, or somewhere in between. We handle the heavy lifting: hosting, scheduling, automation, listener stats, custom-branded apps, and more. All from your browser. No tech team required. Since 2015, we’ve helped thousands of broadcasters get on air and stay there. Some run shows for global audiences. Others create stations just for their team or local community. Whatever your mission, we’re here to support it. You bring the voice. We’ll back you up with the tools, support, and rock-solid infrastructure to make it sound great. Radio.co: Radio made simple, for everyone.


Contactgegevens

4,0

Goed

TrustScore 4 uit 5

748 reviews

5 sterren
4 sterren
3 sterren
2 sterren
1 ster

Heeft 100% van zijn negatieve reviews beantwoord

Reageert doorgaans binnen 24 uur

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Bedrijven op Trustpilot mogen geen beloningen aanbieden of betalen om reviews te verbergen. Reviews zijn de meningen van individuele gebruikers en niet van Trustpilot. Meer informatie

Beoordeeld met 5 van de 5 sterren

I had a great experience with Radio.co…

I had a great experience with Radio.co helping build my website, app and online radio. I highly recommend radio.co for all the broadcasts you will not be disappointed. 🤝

1 november 2022
Review zonder uitnodiging
Logo Radio.co

Antwoord van Radio.co

Hi Erithier,

Brilliant! Thanks for the kind words and happy you're enjoying everything so far ⭐️⭐️⭐️⭐️⭐️

All the best,
The Radio.co team

Beoordeeld met 5 van de 5 sterren

Osric was fantastic!

Osric was fantastic! he helped me almost immediately even though it was after hours. the time difference has made communication frustrating, so that was a HUGE help. he's great.

10 oktober 2022
Review zonder uitnodiging
Logo Radio.co

Antwoord van Radio.co

Hi,

Osric will be very pleased! 😄

And we appriciate the kinds words.

All the best,
The Radio.co team

Beoordeeld met 5 van de 5 sterren

The best online radio service

Radio.co provides the best internet radio options and products. I have triend just about all of them, and Radio.co stands out above the rest. The best of it all is the customer service! You will not find a company that offers better service.

1 oktober 2022
Review zonder uitnodiging
Logo Radio.co

Antwoord van Radio.co

Hi Jaco,

You're an absolute star, thanks so much for this great feedback!

I'll make sure to pass your lovely words on to the support team, it's very much appreciated.

Happy broadcasting!
The Radio.co Team

Beoordeeld met 5 van de 5 sterren

I had a billing issue this morning and…

I had a billing issue this morning and as a result, my station was off the air. I tried to resolve the issue myself, but Radio.co's website wasn't cooperating with me. I therefore sent in a message seeking help. Beings that Radio.co is in the UK and I'm in the USA, I fully expected that my issue might not get resolved for at least 24 hours due to the time difference. However, it was early in the morning in the USA and Matt from Radio.co was standing by, ready to help. The entire issue got resolved within about 15 minutes! This is the 3rd Internet radio station that I've started and the first with Radio.co and I wouldn't want to go anyplace else! Their system seems to be bullet proof and if you need help, there is always somebody willing to jump in and help. I can't say enough good things about Radio.co as they are the best of the best!!!!
Hoss
KHEATradio.com

8 september 2022
Review zonder uitnodiging
Logo Radio.co

Antwoord van Radio.co

Hi Hoss,

Happy to help. We're around if you need us for anything else though 😀

All the best,
The Radio.co team

Beoordeeld met 5 van de 5 sterren

The only thin missing for perfection

The customer service is 10 stars, The follow up time is quick efficient. A one chat, message or call resolution is on point. The tutorials are awsome, interactive organized amd straight to the point. The lay out and its functionality are and is the best in the market just perfect. The price are good somewhat affordable... Overall an 8.5@9 rating.... THE ONLY THING MISSING OR FLAWED IS A BETTER PLANS, KEEP IN MIND SOUND QUALITY LISTENERS STORAGE SPACE REGION OF LISTENERS DISTRIBUTION OF THE LISTENERS(LIKE SONOS,APP,DEVICES) SECURITY AND MONETIZATION OF RADIO ARE MORE IMPORTANT THAN THE AMOUNT OF DJS .. i gone through may a few of the broadcasting software more than i care to mention amd most to all have better amounts djs than radio.co most have unlimited amount or start out with a high number of djs allowed .. and this is where radio.co is lacking ...

29 augustus 2022
Review zonder uitnodiging
Logo Radio.co

Antwoord van Radio.co

Hi Esencia,

Firstly, I'd like to thank you for such fabulous feedback on both the customer service provided, as well as the layout and functionality of the Radio.co product. I am very happy to hear you're really enjoying your time with us!

I do understand your comments regarding plans, and I'd like to learn more about what you'd be looking for. If you wouldn't mind, please take a couple minutes to fill in what you'd like to see change in our plans on our feedback page: https://radio.co/feedback.

We use the feedback page to find out how we can improve our product, so any comments made here will be taken onboard.

Thanks again for taking the time to leave this review, and happy broadcasting!

Best,
James
Customer Support Manager @ Radio.co

Beoordeeld met 5 van de 5 sterren

Fantastic platform that makes setting…

Fantastic platform that makes setting up your own radio station ridiculously easy.
I've worked in radio for 20 years. Approaching radio.co I was a little nervous. I can talk rubbish on air but would I be able to grasp the technicals.

The answer is yes. It's simple enough to stumble through and when I did need assistance, the help team were prompt and explained things in very basic terms.

The user interface is very intuitive and I had a thoroughly fun time using it. Recommend very highly.

16 augustus 2022
Review zonder uitnodiging
Logo Radio.co

Antwoord van Radio.co

Hi Iain,

Appreciate you taking the time to leave a review!

It's fantastic to hear you've enjoyed using the Radio.co platform, and I'm glad to know our support team were able to assist you when you most needed it.

It's been a pleasure working with you Iain, and from all the Radio.co team, we'd like to wish you the very best in your future broadcasting endeavours!

Beoordeeld met 5 van de 5 sterren

Radio.co and THE FEELGOOD STATION

I recently launched our internet radio station and THE FEELGOOD STATION with the brilliant RADIO.CO
I looked at many radio streaming hosts and this is by far THE BEST OF THE LOT!
Easy to use and most importantly they give you one to one help and advice in setting up and with all the technical issues you may have. It is also very easy to use following their YOU TUBE tutorials that cover all subjects related to setting up and running your own station.
If you want to hear what my station sounds liek and looks like go to our website thefeelgoodstation Feel free to ask me any questions or advice on how we did it. Cheers

16 augustus 2022
Review zonder uitnodiging
Logo Radio.co

Antwoord van Radio.co

Hi Lester,

Amazing to hear such positive feedback from yourself, I'm so glad to hear we've managed to provide a suitable home for THE FEELGOOD STATION!

We look forward to seeing you and your station continue to progress, and if you ever need anything you know we're only a message away.

Take care, and happy broadcasting!

Beoordeeld met 5 van de 5 sterren

Radio.Co...stop dreaming it's here.

So years and years ago I was heavily involved with BFBS (British forces broadcast service) and lots of RSL's (Restricted service licence) and several MW and FM radio stations.Then life kicks in and all was forgotten, however the passion was still there.

Then came the covids which gave me lots of free time to relight that broadcasting fire,after researching the subject of how much,what material,should I have a web site,would it be sort of pod cast,which software and lots more, I fell on Radio.Co which turned out to be the answer to all my questions AND MORE.
These guys have it covered in everyway and whilst yes there is competition, these guys are just so professional,they advise they help,they explain they know radio 100%, they are just fantastic.The cloud based software allows you create your very own station allowing you to create all that you imagined AND MORE. The software is just absolutely superb and so easy to use and allows you to completely control your dream radio station, so you are the presenter, station manager,and playlist boss. Now the best bit is the price but I won't spoil this for you..just go to the website "Radio.Co" and be surprised as I was.
Would I recommend them.....hell yes they have allowed myself and many many others to share our passion for music, local events,sport,news,talk shows and all the wonderful ingredients of owning your own radio station using the latest up to date technology.

Radio.co get the 5 stars from me with the highest recommendations.... good luck and enjoy the ride...

Ted (Radio PressPlay)

5 augustus 2022
Review zonder uitnodiging
Logo Radio.co

Antwoord van Radio.co

Hi Ted,

Absolutely fantastic to hear about your recent experience with Radio.co, thank you for sharing!

When developing the Radio.co product, our aim was to provide broadcasters like yourself all the tools needed to host your own station, without the headache of managing the more technical side.

It's brilliant to hear Radio.co has been able to re-ignite your passion for broadcasting, and we look forward to working alongside you for a long time to come!

Happy broadcasting!

Beoordeeld met 5 van de 5 sterren

Radio.co: The Best Radio Platform Around

I wanted to leave a review here to encourage users to join and or stay on the radio.co platform. I've tested every radio and streaming platform I could find on the market.

I've compared speed of tech support in chat and email, stability of their cloud in terms of downtime (which consistently has zero effect on my services), community involvement with other radio DJs and how sharing success with getting setup and maximizing the platforms capabilities as well as price comparisons of unlimited users versus unlimited data and being able to push and pull the amount of data throughput to keep costs at bay without losing users. Across all of those metrics, including app development and support, I have not found one service that can matchpoint radio.co. Sure, when you have Coca-Cola, you also have Pepsi competing; right? It's a matter of taste when the best two take each other one and a blind taste test works.

Me? I'm a coca-cola man. I like Pepsi and I'll drink it, but it just doesn't have the flair, the burn, the taste and the brand power of good ol' Coca-Cola. In a world of endless commercial enterpises and your choices on the brand you trust, you may very well enjoy your Pepsi and I'm not knocking it, but in all my experience and testing, Radio.co is about as Coca-Cola as it gets. You know precisely what you're going to get, it works and it's familiar and effective.

My loyalty to radio.co isn't based on sugar water and caffeine, but it's the best analogy I can give you when it comes to choosing a fantastic brand and product and what it has to offer in a world of $.89 two liters that ain't as good as one can of coca-cola (or better put, in a world of data and users for radio streaming and the price and results being terrific). I hope this makes sense. I hope I've made it clear why you should risk it to start with radio.co and stay -they truly care about their services and they sure as heck ain't selling sugar water; they're selling the best doggone radio stream and hosting platform on Earth.

Spend the dime. Do your best to grow as you personally on your own struggle to make a great radio station and monetize it; but know that the framework and blueprint under what you do, building that stability on radio.co, is bar none the best way to move toward technical, day to day operational success.

One last note? I'm just a solo guy and I'm not paid by anyone (which is critical for you to know I'm independent from bias), I never give five stars to anything, and my own station is struggling because I'm still in startup (that's my growth problem), but if radio.co didn't exist, I'd be stuck looking at my own computer wondering why I didn't jump and stay with the best radio service I could find. Sure, a station costs money to run, but we all know, as we start our stories in radio in this new digital age, somebody really smart figured out a way for us ahead of time. Somebody blazed a trail. Thank you, radio.co

29 juli 2022
Review zonder uitnodiging
Logo Radio.co

Antwoord van Radio.co

Hi Benjamin,

Thank you so much for this review! We're all absolutely thrilled to hear you're enjoying your time with Radio.co, and we look forward to working with you in the future.

Happy broadcasting!

Beoordeeld met 5 van de 5 sterren

Dj Sean Swift's Review

So far everything is sweet. A lot smoother than the other company, and being able to have access to customer service is a must.

22 juli 2022
Review zonder uitnodiging
Logo Radio.co

Antwoord van Radio.co

Hi Sean,

Really glad to hear it! We're always on hand, so never hesitate to reach out if we can ever be of assistance :)

Happy broadcasting!
The Radio.co Team

Beoordeeld met 5 van de 5 sterren

I had a problem with dead air I…

I had a problem with dead air I messaged radio.co about it and within 10 minutes the problem was solved, great customer service

15 juli 2022
Review zonder uitnodiging
Logo Radio.co

Antwoord van Radio.co

Hi Andy,

Sorry to hear you experienced some silence on your station's stream, but it's great to hear that the support team were able to assist you in a prompt manner.

Thanks for leaving such a lovely review, and if you ever need anything further then please don't hesitate to get in touch.

Happy Broadcasting!

Beoordeeld met 1 van de 5 sterren

Overpriced and lack of true support

15 juli 2022
Review zonder uitnodiging
Logo Radio.co

Antwoord van Radio.co

Hi Sergeio,

Sorry to hear you feel this way. If you can please email help@radio.co with the subject line 'TrustPilot Review', I'd be happy to discuss your concerns in more detail, and see what we can do to rectify this.

Thanks,
James
Customer Support Manager @ Radio.co

Beoordeeld met 5 van de 5 sterren

i like it .might taken me lil long then…

i like it .might taken me lil long then others but this is what i want to do and yall are alot help

14 juli 2022
Review zonder uitnodiging
Logo Radio.co

Antwoord van Radio.co

Thanks for the fabulous feedback, we're glad to be able to help you with your Radio.co journey!

Happy Broadcasting,
The Radio.co Team

Beoordeeld met 5 van de 5 sterren

OPM Radio relies on radio.co to deliver…

OPM Radio relies on radio.co to deliver its global stream to Filipinos living overseas. We are very satisfied with the clarity of the music, the ease of use of the platform, the statistics, and most importantly, the support team who are always just a chat away.

12 juli 2022
Review zonder uitnodiging
Logo Radio.co

Antwoord van Radio.co

Hi Alexander,

Fantastic review, thank you very much for your kind words!

It's a pleasure hosting OPM Radio, and we look forward to a long and successful relationship with you and your station.

Happy broadcasting!

Beoordeeld met 1 van de 5 sterren

Asking for a year + about skipping…

Asking for a year + about skipping songs and screeching sound. I've sent copies of reports and it's always turns out to be Abbott & Costello act
Who's on 1st , what's on 2nd ..Yada Yada

More over news on the top of the hour is not realistic available in USA. CBS states $500 per month.
They never come up with a solution ! Only we're happy to cancel your station.
Seems more like running for the hills.

Out side of these 2 important issues . It's OK
Just OK
If they resolve the issues
Then we can add a few more stars

11 juli 2022
Review zonder uitnodiging
Logo Radio.co

Antwoord van Radio.co

Hi Kevin,

Thank you for taking the time to leave a review, I am sorry to hear of the recent experiences you've had.

In regards to tracks being skipped/screeching audio, it's not an issue we're aware of at the moment, so I suspect it could be due to some formatting issues with the tracks. That said, I've managed to locate your conversation on our messaging system, so you'll be hearing back from me today. Hopefully we can get this sorted soon for you.

In regards to pricing for news providers, as you can imagine we have no influence over their pricing, as the news providers are completely separate businesses to us. That said, I know a lot of customers do tend to like FSN News which is only $15 a month, so do have a look in to that.

I look forward to chatting with you soon Kevin. Until then, look after yourself, and have a fabulous week!

Best,
James
Customer Support Manager @ Radio.co

Beoordeeld met 5 van de 5 sterren

I would give it more than five stars

I would give it more than five stars, but there is not enough stars.

9 juli 2022
Review zonder uitnodiging
Logo Radio.co

Antwoord van Radio.co

Thanks Joe, we're loving your enthusiasm!

Appreciate you taking the time to provide this review, and it's lovely to hear you're really happy with the Radio.co product.

Happy broadcasting!

Beoordeeld met 5 van de 5 sterren

This platform takes all of the hard…

This platform takes all of the hard work out of running a station. Join, upload music, broadcast, it's that simple. Just try the trial and decide for yourself

1 juli 2022
Review zonder uitnodiging
Logo Radio.co

Antwoord van Radio.co

Thank you very much for your kind words, it's lovely to hear that Radio.co has provided you with a platform that's easy to use, and we look forward to working with your station in the future :)

Happy broadcasting!

Beoordeeld met 5 van de 5 sterren

Best web server for starting an online…

Best web server for starting an online radio station. Will recommend to everyone.

15 juni 2022
Review zonder uitnodiging
Logo Radio.co

Antwoord van Radio.co

Hi Regan,

Thanks for the kind words. And hope all goes well with your new apps 😀

All the best,
Radio.co

Beoordeeld met 1 van de 5 sterren

Think Hard and do your research things are not always what its made out to be

Were do I start
A little history first I have been involved in Radio since the mid 80's after a long break I got the oppertunity To play on Club Ready Radio with 60 plus other DJs the entire system was based on the Radio.co software and services and BUTT,
In testing everything seemed fine there were transition issues DJ to DJ and we had to incorperate a workaround with drops between DJ's and the odd drop out which we put down to DJ net connections, after a while the stability we had seemed to dissapear constant drop outs which in all fairness kills the listener experience listeners move on and its hard to get them back, we investigated all avenues so whats changed? well from our end the bottom line is nothings changed, for a while we blamed BUTT as there were a couple of new releases it turns out that was unfair and BUTT wasnt the issue and BUTT is rock solid, this very same problem was replicated on Broadcaster all of a sudden a common denominator is starting to appear, lots of investigations and lots of blame on the DJs well our DJs are part time they consist of IT technicians, programmers and also a couple of network engineers, oh and a Microsoft Beta Tester all of which were racking thier brains as to the issues we were up against. we gradually droped the service from 320kbps down to the absolute minimum and still sufferred constant drop outs, we insisted all our DJs connect only via a hardwaired internet connection we still had failures we run a spreadsheet and collected the date from every single DJ regarding setups most have high speed connections a lot have dedicated PCs for radio and rekordbox and still the drop outs continued, if you cant keep online on a 500/50 and an i9 with 32 gig of Ram something is wrong, my thoughts on this are simple and this is my honest opinion the test server is great gets you hooked no issues initially, once your in and signed up got all your apps working things get throttled down and there just isnt enough bandwidth provided to supply a stable service. I may well be wrong but to blame the DJ's and we have 60 plus, especially when we have so many tech guys within the team is just ridiculous, there is so much knowledge within the group yet we cannot find an answer and quite frankly we have been led up the garden path test after test and failure after failure,
over the last couple of weeks we decided to drop out of the Radio.co service and go with Citrus which is a shame as Radio.co do have an all singing all dancing back end but we want the singing to come out of a set of speakers, we have only experienced 1 drop so far and that was an internet connection issue for a fraction of a second and due to the DJs remote location, the sound quality is far superior too which makes me feel the transcoders were maybe shrinking the end product down far too much, volume levels are probably 60% higher and matching that of other music sources the quality in 320 is amazing good sound seperation sharp highs and booming lows and quite frankly how it should have been from day 1, at last we can get on with building our station back up.

To summarise im just going to drop a Public Enemy song title Don't Believe the Hype!!!

Paul Law POPS

Edit
Reply to your reply

Whilst I apreciate you are frustrated with the negative comments from the DJs of the station, you seem to forget you have a duty of care to your clients, we have been in contact the entire duration regarding the problems a full log of all the complaints and replies has been kept and it doesnt make for pretty reading,
We as a group are also frustrated that we signed up to Radio.co and after 7 years of development they still cannot provide a service that works, The cost to us 'Club Ready Radio' has been quite heavy the cost to move to a provider that can supply the service designing and paying for new apps the loss of advertising revenue has come to a good amount.
Then there is the potential loss of artist signings working closely with the music industry and promoting our work through the station is how we move forward having an unstable product to showcase on is about as useful as a chocolate teapot so forgive me if im dissapointed we have wasted 4 months and a fair amount of money in the process.

8 juni 2022
Review zonder uitnodiging
Logo Radio.co

Antwoord van Radio.co

Hi Paul,

Looks like you're from Dave Townsend's station 'Club Ready Radio'.

Whilst I appreciate you're frustrated, taking your anger out on all the hard working people behind the scenes at Radio.co is genuinely unfair.

Over the past 7 years, a close-knit team have built a product we're proud of. Although there are issues here and there, we're trying to do better. So bombarding us with negative reviews not only hurts the hard work we've put in, but negates other broadcasters with genuinely positive experiences.

Talking to us first would have been nice.

Despite all that, I honestly wish you and the team at Club Ready Radio all the best. Radio is awesome, and stations like yours is what (in my opinion) it's all about.

Have a good one and stay safe Paul.

All the best,
Jamie from Radio.co

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