Rail Monsters Reviews 147

I messed up the booking and put us on a train leaving at the crack of dawn. Rail Monsters sorted it out for me right away at no extra cost. I am very impressed.

Very good customer support, fast response to queries with great advice and surely very polite service.
Thanks very much for your continued support and help concerning my complaint..

Kind Regards
Olufunso Akinbusoye

The website and mobile app are excellent—both are user-friendly and well-designed. What truly stands out is the fast and responsive customer service, which makes the whole experience seamless. Everything is presented clearly and professionally. Highly recommended!

Quick reply and helpful definitely will keep booking with rail monsters

Rail Monsters is a great company to deal with. I booked 6 ticket a few months in advance and needed to make a change of dates. I requested a change on line and with 30 minutes the change was completed with no hassle. Then there was a slight error on one ticket and I request a correction and that only took 10 minutes to fix. Excellent customer care. I would highly recommend this company.

EL SERVICIO DE ATENCION A CLIENTES Y POST VENTA SON MUY BUENOS, ATENTOS Y RAPIDOS, RECOMIENDO MUCHO ESTA EMPRESA

Excellent service! I made a mistake with the shipping dates and they resolved it very quickly. 100% recommended.

Great, it was simple steps and reliable

Support helped me when the date was booked incorrectly. Got back to me in very little time all things considered.

Those we have been in touch with could not have been more helpful when booking tickets for Bullet Trains in Japan. We have generally made bookings over the phone rather than online in the past but Rail Monsters explained everything fully and clearly, and made the whole process very easy.

I am very happy from quick and positive response

شركة نصبت عليا في تذكرة القطار السريع من مكة الي المدينة rail monsters care
أحذركم منها و قد قدمت بلاغ في وزارة السياحة السعودية و سوف اتخذ كافة الاجراءات القانونية لاخد المبلغ الذي تم اخذه مني 114.59 دولار
اخذو مني حق تذكرة ذهاب و عودة و مع العودة اتضح لي انهم لم يرسلو صورة التذكرة و انهم لم يحجزو العودة و الشركة rail monsters care كانو اخذوا مني حق التذكرة ذهاب و عودة أضعاف السعر في السعودية انصح بعدم التعامل معهم نهائياً و سوف احذر جميع المسافرين من هذة الشركة

I did make request to change my travel schedule which has been handled by team promptly/positively and within short time my train schedule has been changed as per request, it shows monsters care team is very committed to their customers and I highly appreciate it.

Regards

Luttafullah

Honestly, this app deserves an award. So easy to use and everything is in the right place. They even changed my ticket when I reserved the wrong time by mistake. Excellent app!!

GREAT SERVICE SPECIAL THANKS TO OLIVER & VINCE WHO GAVE 10/10 CUSTOMER SERVICE & HELPED ME FIND A SOLUTION , WILL RECOMMEND RAIL MONSTERS .

Modification faite avec succès dans moins de 2 min top merci !!!!!⭐️⭐️⭐️⭐️⭐️

It was very diligent problem solving that I have experienced with you today, thank you very much

Excellent rates and superb customer service. Fast replies and solution providers. Thank you

Great customer service