The consultant that called ,was helpful, knowledgeable and extremely pleasant. Fantastic person to deal with, he made my experience with Rain enjoyable and easy to understand. Thank you and all the... Toon meer
Bedrijf heeft geantwoord
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Lees wat reviewers zeggen
They will bill you for an account that you are no longer using even after multiple attempts to cancel. Even after calling their support number you will not get a refund. They continued billing me even... Toon meer
I spoke to Roderick today, as a customer service manager for many years I was very impressed with his service he was friendly, efficient and even called me back when the call dropped. He took the time... Toon meer
Bedrijf heeft geantwoord
Was assisted by Roderick from the sales department, such a great help he was. My request was not just attended to but I received am excellent service. Keep up the good work Rain and Roderick!
Bedrijf heeft geantwoord
3,7
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It was a smooth easy chat
It was a smooth easy chat. Received all the information I needed The lady helping me was efficient, helpful and very gracious. I was signed up within minutes. Such a wonderfully easy process. Gave me a lot of faith in the company.
21 september 2026
Review zonder uitnodiging
Antwoord van rain South Africa
Hi Debbie,
Thank you for the feedback, we are happy to hear that you had a pleasant interaction with our team members. We are always working hard to improve our customer's experience.
Cheers,
rain.
The process was quick an easy with the…
The process was quick an easy with the consultant on the call.very satisfied
21 september 2026
Review zonder uitnodiging
Antwoord van rain South Africa
Hi Keanen,
Thank you for the feedback, we are happy to hear that you had a pleasant interaction with our team members. We are always working hard to improve our customer's experience.
Cheers,
rain.
Experience was amazing and so fast
Experience was amazing and so fast. Roderick was such an awesome guy and so helpful. That man needs a raised 👏🏻
20 september 2026
Review zonder uitnodiging
Antwoord van rain South Africa
Hi Adrian,
Thank you for the feedback, we are happy to hear that you had a pleasant interaction with our team members. We are always working hard to improve our customer's experience.
Cheers,
rain.
your consultant was very clear and…
your consultant was very clear and explain everything I need to know about the product
18 september 2026
Review zonder uitnodiging
Antwoord van rain South Africa
Hi Nobuhle,
Thank you for the feedback, we are happy to hear that you had a pleasant interaction with our team members. We are always working hard to improve our customer's experience.
Cheers,
rain.
Roderick was very attentive!
Roderick was very attentive and patient when assisting me. He works quickly and efficiently too. Really appreciate it!
18 september 2026
Review zonder uitnodiging
Antwoord van rain South Africa
Hi Engako Nkomana,
Thank you for the feedback, we are happy to hear that you had a pleasant interaction with our team members. We are always working hard to improve our customer's experience.
Cheers,
rain.
Flawless!!!!!!
18 september 2026
Review zonder uitnodiging
Antwoord van rain South Africa
Hi Dewald Taylor,
Thank you for the feedback, we are happy to hear that you had a pleasant interaction with our team members. We are always working hard to improve our customer's experience.
Cheers,
rain
The agent was patient, thorough
The agent was patient, thorough, professional and she knew her product offering.
17 september 2026
Review zonder uitnodiging
Antwoord van rain South Africa
Hi tshembani baloyi,
Thank you for the feedback, we are happy to hear that you had a pleasant interaction with our team members. We are always working hard to improve our customer's experience.
Cheers,
rain
Friendly person
Friendly person, clarifying my confusion.
The delivery of the loopphone she attended to was fast.
I would like to get support to get my phone to work.
15 september 2026
Review zonder uitnodiging
Antwoord van rain South Africa
Hi Daniel ,
Thank you for the feedback, we are happy to hear that you had a pleasant interaction with our team members. We are always working hard to improve our customer's experience.
Cheers,
rain
Antwoord van rain South Africa
Hi Ashley,
Thank you for the feedback, we are happy to hear that you had a pleasant interaction with our team members. We are always working hard to improve our customer's experience.
Cheers,
rain
Nice 👍👍👍👍👍👍
14 september 2026
Review zonder uitnodiging
Antwoord van rain South Africa
Hi Seth,
Thank you for the feedback, we are happy to hear that you had a pleasant interaction with our team members. We are always working hard to improve our customer's experience.
Cheers,
rain
It was best service consultant…
It was best service consultant explained everything I'm happy
14 september 2026
Review zonder uitnodiging
Antwoord van rain South Africa
Hi Thami,
Thank you for the feedback, we are happy to hear that you had a pleasant interaction with our team members. We are always working hard to improve our customer's experience.
Cheers,
rain
Advertising said 3 to 5 working days…
Advertising said 3 to 5 working days for delivery wgich is now going onto the second week still no delivery. False advertising
14 september 2026
Review zonder uitnodiging
Antwoord van rain South Africa
Hi Rene Venter,
We are sorry to hear that, and that your experience was not as good as expected. Should you require any assistance, please reach out via our Social Media pages.
Regards,
rain.
Sinethemba was so professional and…
Sinethemba was so professional and friendly and extremely helpful. Great service from her and she explained the products very well. Thank you for your help!
12 september 2026
Review zonder uitnodiging
Antwoord van rain South Africa
Hi there Thabi Dörner,
Thank you for the feedback, we are happy to hear that you had a pleasant interaction with our team members. We are always working hard to improve our customer's experience. Please call again.
Cheers,
rain.
She was polite.great service.very hapy
14 september 2026
Review zonder uitnodiging
Antwoord van rain South Africa
Hi there,
Thank you for the feedback, we are happy to hear that you had a pleasant interaction with our team members. We are always working hard to improve our customer's experience. Please call again.
Cheers,
rain.
Ask for help
Talking to an agent made my order for rain easily.l got best option
11 september 2026
Review zonder uitnodiging
Antwoord van rain South Africa
Hi Basic Invitation,
Thank you for the feedback, we are happy to hear that you had a pleasant interaction with our team members. We are always working hard to improve our customer's experience. Please call again.
Cheers,
rain.
Upon requesting the call
Upon requesting the call . The call came quickly through . Amazing service . Thank you so much was very helpful ♡ much appreciated ! ♡
11 september 2026
Review zonder uitnodiging
Antwoord van rain South Africa
Hi Shamierah Williams,
Thank you for the feedback, we are happy to hear that you had a pleasant interaction with our team members. We are always working hard to improve our customer's experience. Please call again.
Cheers,
rain.
Simphiwe was great
Simphiwe was great, he explained everything to me properly and made the purchase seamless and easy.
11 september 2026
Review zonder uitnodiging
Antwoord van rain South Africa
Hi Amahle,
Thank you for the feedback, we are happy to hear that you had a pleasant interaction with our team members. We are always working hard to improve our customer's experience. Please call again.
Cheers,
rain.
Extremely 10/10
9 september 2026
Review zonder uitnodiging
Antwoord van rain South Africa
Hi Florence Gowere,
Thank you for your feedback. We are glad to have provided you with a positive experience.
Regards,
rain.
Fraud and scam
I ordered a device the loop phone and the lady said the hotspot was uncapped when it's capped to 5GB ont top of that the sales lady who was assisting me sent two devices instead of one I guess to boost her sales and that's a scam and fraudulent. I regret the day I went to them for data . They need to sort this nonsense out because I'm not paying for something I Did not order.
7 september 2026
Review zonder uitnodiging
Antwoord van rain South Africa
Hi Luyanda,
We are sorry to hear that, and that your experience was not as good as expected. Should you require any assistance, please reach out via our Social Media pages.
Regards,
rain.
The response time was lightning fast
The response time was lightning fast. I places an inquiry this evening (19,30pm) expecting a call sometime tomorrow and i got a response like 5 mins later.
The sign up process was fast and easy. I look forward to great results from using the services
9 september 2026
Review zonder uitnodiging
Antwoord van rain South Africa
Hi Simba,
Thank you for the feedback, we are happy to hear that you had a pleasant interaction with our team members. We are always working hard to improve our customer's experience. Please call again.
Cheers,
rain.
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