Rawlings Opticians & Hearing Care Reviews 

1.666
•
TrustScore 5 uit 5

4,9

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Beoordeeld met 5 van de 5 sterren

My hearing aids had been for repair and Mike audiologist, was very careful, painstaking and diligent. The result is that the aids now work better than they ever have done since the initial provision a... Toon meer

Beoordeeld met 5 van de 5 sterren

From the moment you walk in, you are treated like a valued customer and friend not just a number. All the team are very warm friendly and helpful and the service is fantastic. The eye test itself is g... Toon meer

Beoordeeld met 5 van de 5 sterren

I went to Rawlings first in Croydon in 1959. Now the Purley branch when I moved. Making 67 years in all. Seen many Opticians over years when they have moved to other branches or retired. All have bee... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

My wife and I have had hearing aids for a number of years but this was the first time we've used Rawlings for our routine hearing assessments. The audiologist (Mike) was very knowledgeable and tho... Toon meer

Bedrijfsgegevens

  1. Brillengroothandelaar
  2. ook in
  3. Audicien
  4. Oorarts
  5. Optometrist

Geschreven door het bedrijf

Rawlings Opticians is a group of 12 practices spread throughout Surrey and Hampshire where we have built a strong reputation for the quality of our professional expertise and service. We recognise the importance our patients place on the individual feel to our service.2


Contactgegevens

4,9

Uitstekend

TrustScore 5 uit 5

2K reviews

5 sterren
4 sterren
3 sterren
2 sterren
1 ster

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4,9

Alle reviews

(1.666)

473 reviews in de afgelopen 12 maanden

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Beoordeeld met 4 van de 5 sterren

I suffered wax in my ear

I suffered wax in my ear. I had a couple of visits to Rawlings, each time they were able to get some wax out, the last time they were able to remove a fare amount and my hearing is so much better. Yes I would recommend Rawlings, helpful and informative.

4 augustus 2026
Review zonder uitnodiging
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Antwoord van Rawlings Opticians & Hearing Care

Thank you so much for the recommendation Julie! It is a lovely feeling when you ear is clear and you can hear again.

Beoordeeld met 5 van de 5 sterren

Hearing review

As always, excellent professional and friendly treatment from Ryan at 12 month hearing review.

4 augustus 2026
Review zonder uitnodiging
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Antwoord van Rawlings Opticians & Hearing Care

Glad to hear it Ruth! Thank you for the 5-stars.

Beoordeeld met 5 van de 5 sterren

Very happy with my experience for an…

Very happy with my experience for an ear appointment. I felt comfortable and well looked after, and happy with the treatment. Will visit again and have already recommended it to friends.

3 augustus 2026
Review zonder uitnodiging
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Antwoord van Rawlings Opticians & Hearing Care

Thank you so much for the recommendation Charlotte! Much appreciated.

Beoordeeld met 5 van de 5 sterren

Consistently excellent experience

My experience over many years of attending Rawlings, Purley, has been consistently excellent. Simon (Optometrist) is incredibly patient, informative and reassuring, and the staff in the branch are friendly, helpful and efficient.

31 juli 2026
Review zonder uitnodiging
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Antwoord van Rawlings Opticians & Hearing Care

Lovely feedback for Simon, I'm glad to see you feel like this Jane! Much appreciated and thank you for the 5-stars.

Beoordeeld met 5 van de 5 sterren

Prescilla is outstanding.

I saw Prescilla in your Purley branch under the urgent eye referal by my GP for a problem I’d had with my eyes. She was so thorough and kind and went out of her way to explain what she was doing. She put me at ease at what was a very stressful time for me. She was amazing.

28 juli 2026
Review zonder uitnodiging
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Antwoord van Rawlings Opticians & Hearing Care

So pleased to read this review, thank you! Priscilla is a wonderful optometrist so I'm not surprised to hear you agree.

Beoordeeld met 5 van de 5 sterren

Positive !

My experience has always been positive with accurate advice to find solutions, kind and polite people and efficiency in general.

31 juli 2026
Review zonder uitnodiging
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Antwoord van Rawlings Opticians & Hearing Care

Sounds like every value we hold dear, so thank you so much for sharing Raffa!

Beoordeeld met 5 van de 5 sterren

Great service and care from Ant and his Team

I had a wonderful experience with Ant and his team in Banstead, in particular Mike who gave me a thorough hearing test and I left feeling expertly cared for, and a clear path to recovering my hearing loss. Congratulations Team Rawlings it’s rare to experience such genuine service. 🙏🙏

23 juli 2026
Review zonder uitnodiging
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Antwoord van Rawlings Opticians & Hearing Care

Thank you so much for such a kind review Christopher! We really measure ourselves on providing this level of service, so it is great to hear Ant and the team at Banstead delivered for you.

Beoordeeld met 5 van de 5 sterren

Amazing with my son

Amazing with my son, helpful, and very patient. Would defiantly recommend.

23 juli 2026
Review zonder uitnodiging
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Antwoord van Rawlings Opticians & Hearing Care

So pleased your son had a positive experience Michelle! Thank you for choosing Rawlings and leaving us 5-stars.

Beoordeeld met 5 van de 5 sterren

Excellent friendly service

Excellent friendly service , on time and most importantly brilliant digitalised records of eye health

1 augustus 2026
Review zonder uitnodiging
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Antwoord van Rawlings Opticians & Hearing Care

Glad to hear your lovely feedback, thank you Nadine!

Beoordeeld met 5 van de 5 sterren

Excellent

Excellent, friendly service. Convenient location which also helps. Will certainly be recommending Rawlings to family and friends

30 juli 2026
Review zonder uitnodiging
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Antwoord van Rawlings Opticians & Hearing Care

Thank you so much for the review John! Really appreciate the recommendation.

Beoordeeld met 5 van de 5 sterren

Absolutely perfect

Absolutely perfect. Great service and good advice

29 juli 2026
Review zonder uitnodiging
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Antwoord van Rawlings Opticians & Hearing Care

Thank you so much for your kind words Peter!

Beoordeeld met 5 van de 5 sterren

I have been using Rawling optitions for…

I have been using Rawling optitions for close to 20 years and have only received the best possible service. Many thanks
Urszula Smith

14 juli 2026
Review zonder uitnodiging
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Antwoord van Rawlings Opticians & Hearing Care

Thank you so much for your support and loyalty Urzula! Really appreciate your kind feedback and 5-stars.

Beoordeeld met 5 van de 5 sterren

Competent and professional

I had a slight problem with one eye and was given a next day appointment where I received a thorough check up and helpful advice. The staff were competent and professional as always.

22 juli 2026
Review zonder uitnodiging
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Antwoord van Rawlings Opticians & Hearing Care

Glad we could help Barbara! Thank you so much for the kind feedback and 5-stars.

Beoordeeld met 5 van de 5 sterren

Long term Rawlings client…

I have been served by Rawlings for many years, First in Winchester and now in Stockbridge which is a very convenient location for me. I see no reason to change. The staff are always helpful and professional.

10 juli 2026
Review zonder uitnodiging
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Antwoord van Rawlings Opticians & Hearing Care

That's what we like to hear, thank you so much Rosemary!

Beoordeeld met 3 van de 5 sterren

Excuses for changed appointment

The optician David was great as always.
However, when an appointment is made, and confirmed by rawlings in an email almost 2 months in advance I do not expect it to be changed without asking me just 2 days prior, and to a later day in the week.
Then to blame the computer.....mmm....the computer is as good as the information keyed in.
Very poor.

15 juli 2026
Review zonder uitnodiging
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Antwoord van Rawlings Opticians & Hearing Care

So sorry to read this review as this is not the normal experience we'd hope for. If you could email more details to info@rawlingsopticians.co.uk I can look into this and hopefully get a full explanation. Once again apologies for the inconvenience this caused.

Beoordeeld met 5 van de 5 sterren

A consultation conducted with complete…

A consultation conducted with complete rigour --- I believe no aspect of my eye health was omitted . Additionally, the quality of communication was excellent between Kim and myself -- at no time did I feel as if I was being spoken down to even if some aspects of my knowledge of eyes and optics were wanting

23 juli 2026
Review zonder uitnodiging
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Antwoord van Rawlings Opticians & Hearing Care

Thank you Roger! Lovely review to read as this is what we want from our appointments. I'm sure your optical knowledge was better than you give yourself credit for.

Beoordeeld met 5 van de 5 sterren

Pleasant

Pleasant, friendly staff who took the time to explain what they were doing and why

24 juli 2026
Review zonder uitnodiging
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Antwoord van Rawlings Opticians & Hearing Care

Unhurried and thorough appointments where everything is explained carefully is what we pride ourselves on, so this review was nice to read. Thank you William!

Beoordeeld met 5 van de 5 sterren

Bill is absolutely amazing at what he…

Bill is absolutely amazing at what he does. We are thrilled with the results and the peace of mind he provides.
Customer service is beyond 5 star.
Thank you

22 juli 2026
Review zonder uitnodiging
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Antwoord van Rawlings Opticians & Hearing Care

We agree Bill is amazing! Thank you so much for the kind feedback.

Beoordeeld met 5 van de 5 sterren

Excellent service

We were seen prior to a possible cataract operation for my husband. However, my husband has other eye issues and so we received detailed information on the condition of his eyes and our options and things to consider overall. The gentleman took his time to give us sufficient advice and information to enable us to make a decision.

10 juli 2026
Review zonder uitnodiging
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Antwoord van Rawlings Opticians & Hearing Care

We always take as much time is needed to ensure the most thorough eye examination and I'm glad you noticed this Judith! Thank you for the 5-stars.

Beoordeeld met 5 van de 5 sterren

A wonderful experience with Dr Cunningham

I had a wonderful experience with Dr. Priscilla Cunningham. She was extremely professional, friendly, and conducted a very thorough examination. She took the time to answer all of my questions clearly, making me feel completely at ease. I highly recommend her to anyone looking for excellent eye care!

10 juli 2026
Review zonder uitnodiging
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Antwoord van Rawlings Opticians & Hearing Care

Thank you for your kind feedback for Priscilla Nilgul! Really appreciate you choosing Rawlings and leaving a 5-star review.

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