Rawlings Opticians & Hearing Care Reviews 

1.667
•
TrustScore 5 uit 5

4,9

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Beoordeeld met 5 van de 5 sterren

I attended my 3rd appointment at the Winchester branch where the staff are welcoming, friendly and just very nice people. from the minute you walk through the door till you leave, there is a sense of... Toon meer

Beoordeeld met 5 van de 5 sterren

My hearing aids had been for repair and Mike audiologist, was very careful, painstaking and diligent. The result is that the aids now work better than they ever have done since the initial provision a... Toon meer

Beoordeeld met 5 van de 5 sterren

From the moment you walk in, you are treated like a valued customer and friend not just a number. All the team are very warm friendly and helpful and the service is fantastic. The eye test itself is g... Toon meer

Beoordeeld met 5 van de 5 sterren

My wife and I have had hearing aids for a number of years but this was the first time we've used Rawlings for our routine hearing assessments. The audiologist (Mike) was very knowledgeable and tho... Toon meer

Bedrijfsgegevens

  1. Brillengroothandelaar
  2. ook in
  3. Audicien
  4. Oorarts
  5. Optometrist

Geschreven door het bedrijf

Rawlings Opticians is a group of 12 practices spread throughout Surrey and Hampshire where we have built a strong reputation for the quality of our professional expertise and service. We recognise the importance our patients place on the individual feel to our service.2


Contactgegevens

4,9

Uitstekend

TrustScore 5 uit 5

2K reviews

5 sterren
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3 sterren
2 sterren
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4,9

Alle reviews

(1.667)

473 reviews in de afgelopen 12 maanden

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Beoordeeld met 5 van de 5 sterren

Rawlings Opticians 5 Star Service…

I recently visited Rawlings Opticians in Banstead and was thoroughly impressed by the level of care and professionalism throughout my appointment. Their eye test service for contact lenses was incredibly thorough, and everything was explained clearly, making the whole process feel easy and reassuring.

I also explored their range of sunglasses with bifocal lenses, and the team took great care to help me find the right fit and style. The personal attention they give really sets them apart — nothing ever feels rushed, and you can tell they genuinely want the best for their customers.

Overall, an excellent service from start to finish. I would highly recommend Rawlings Opticians Banstead for anyone looking for expert eye care with a truly personal touch. (Elke)

28 juni 2026
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Antwoord van Rawlings Opticians & Hearing Care

Thank you so much for your wonderful feedback about your visit to our Banstead branch Elke! This was lovely to read because it is exactly the customer experience we try to provide. Really appreciated.

Beoordeeld met 5 van de 5 sterren

Professional and friendly

The friendly optician put me at my ease. She was very thorough checking my eye and referred me to the hospital. Within just 2 days I had an appointment with them.
I am always very impressed by the service provided by all the staff at Rawlings

30 juni 2026
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Antwoord van Rawlings Opticians & Hearing Care

Glad we could help Ian, and thank you so much for the feedback and 5-stars!

Beoordeeld met 5 van de 5 sterren

Efficient service

Efficient service, prompt and courteous.
Hearing Plan is good value.

26 juni 2026
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Antwoord van Rawlings Opticians & Hearing Care

Thank you so much! Really appreciate the 5-stars.

Beoordeeld met 5 van de 5 sterren

We always use Rawlings Winchester

We have been customers at Rawlings Winchester for over a decade . Both my wife and I are on their monthly plan which gives us significant discounts on frames and lenses (and image insurance) and includes a thorough annual eye test. But it's not really the savings that keep us coming back, or the wide range of glasses that they offer; rather, it's the excellent personalised service that they consistently deliver, and the patience and professionalism of the team that makes Rawlings our only choice for eye tests and glasses.

4 juli 2026
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Antwoord van Rawlings Opticians & Hearing Care

What a wonderful review thank you so much Simon! This is such wonderful feedback to read, especially from such loyal customers like you and your wife.

Beoordeeld met 5 van de 5 sterren

Rawlings Opticians and Hearing Care…

Rawlings Opticians and Hearing Care Croydon were very helpful when my sunglasses needed a new piece that had got lost from one of the side arms. They ordered in two new pieces and stuck them on with glue to ensure the same thing didn't happen again. I am very pleased with the result.

3 juli 2026
Review zonder uitnodiging
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Antwoord van Rawlings Opticians & Hearing Care

Glad we could help Deirdre! Thank you for taking the time to leave your kind feedback.

Beoordeeld met 5 van de 5 sterren

When I needed it

When I needed it, Rawlings gave me immediate appointments, careful, professional attention, analysed the problem, sent me first to my GP, then to the specialists for remedial work on my cataracts. Excellent support.

30 juni 2026
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Antwoord van Rawlings Opticians & Hearing Care

Thank you so much for your kind review! Really appreciate the 5-stars.

Beoordeeld met 5 van de 5 sterren

Macular Hole discovered

Had a full eye examination, and a Macular hole was discovered. Rawlings referred me to Moorfields (at St. Georges). Moorfields acted quickly and I had the necessary surgery. Thank you Rawlings, Peter A.

14 april 2026
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Antwoord van Rawlings Opticians & Hearing Care

So pleased we could help with everything Peter and wish you the best for ongoing treatment! Thank you for the 5-stars.

Beoordeeld met 5 van de 5 sterren

Recently attended a hearing test

Recently attended a hearing test, chose Rawlings as they had been excellent for my eye test and glasses earlier in the year. Thorough ear test and free. Service was very quick and staff very obliging. Audiologist (Ryan) excellent.

18 juni 2026
Review zonder uitnodiging
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Antwoord van Rawlings Opticians & Hearing Care

Thank you so much for your kind feedback Maria! So pleased you chose us for your audiology needs as well as your optical needs. Really appreciate the 5-stars as well.

Beoordeeld met 5 van de 5 sterren

A real eye opener!

A brilliant local optician with exceptional service and a great range of frames. Staff are always so patient, kind, and helpful and the overall care we receive is consistently excellent. A trustworthy, family-friendly optician offering cutting-edge eye-care and screening, highly recommend!

29 juni 2026
Review zonder uitnodiging
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Antwoord van Rawlings Opticians & Hearing Care

Thank you, this is a wonderful review! Very much appreciated and we really appreciate you choosing Rawlings.

Beoordeeld met 5 van de 5 sterren

My most recent visit to Rawlings in…

My most recent visit to Rawlings in Winchester was very helpful. I've always found everyone at the branch to be welcoming and friendly. This visit was no exception. Thank you. Especially for fitting me in with little notice.

24 juni 2026
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Antwoord van Rawlings Opticians & Hearing Care

No problem Tessa, we will always accommodate if possible! Thank you for choosing Rawlings and leaving us 5-stars.

Beoordeeld met 3 van de 5 sterren

Tell your staff, Rawlings, when you change passwords staff need!

It was very good except that the poor optometrist had just been off with an injury for 3 weeks and was denied entry to their computer for doing a field of vision test, she thought because the password had been updated. She could not find anyone to tell her the correct password so, having struggled in through one heatwave I have a return visit probably in another!

24 juni 2026
Review zonder uitnodiging
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Antwoord van Rawlings Opticians & Hearing Care

Please accept our apologies for this Chris. This is not something that should be happening and we will look into it to ensure it doesn't happen again. Sometimes there are IT issues but we accept it shouldn't interfere with the patient experience.

Beoordeeld met 5 van de 5 sterren

The staff at Alresford are always…

The staff at Alresford are always really friendly and helpful. My optician Meti (Mohammed) was really lovely and explained the results of the scan, and what it showed on the screen. He was a breath of fresh air. I didn’t need different lenses so I was not helped by Phil this time, but he is also really friendly and always remembers me each year!

25 juni 2026
Review zonder uitnodiging
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Antwoord van Rawlings Opticians & Hearing Care

Thank you Christine! Lovely feedback for the team at Alresford, much appreciated.

Beoordeeld met 5 van de 5 sterren

Highly professional and friendly…

Highly professional and friendly service at a fantastic local business. Highly recommended.

24 juni 2026
Review zonder uitnodiging
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Antwoord van Rawlings Opticians & Hearing Care

Thank you for the recommendation Martin! Really appreciate your kind feedback on our Purley team.

Beoordeeld met 5 van de 5 sterren

Highly professional

Highly professional, knowledgable and customer-centric staff. Good range of frames and lots of support finding ones that suit you.

20 juni 2026
Review zonder uitnodiging
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Antwoord van Rawlings Opticians & Hearing Care

Lovely feedback, thank you so much! And thank you for choosing Rawlings in Banstead.

Beoordeeld met 5 van de 5 sterren

Very efficient service

Very efficient service. All tests fully explained and well executed. My needs understood and taken care of. AM. 18.06.2026

18 juni 2026
Review zonder uitnodiging
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Antwoord van Rawlings Opticians & Hearing Care

Great news Alison! It is so rewarding to read feedback like this as this is the experience we want for all our customers.

Beoordeeld met 5 van de 5 sterren

Professional Hearing Care

I decided to join the Hearing Care Plan as I need to have regular Microsuction Treatment. I was really impressed on my first visit with Jessica who, having a degree in Audiology, showed a greater understanding of hearing issues than the technicians who have treated me in the past. As part of the plan Jessica offered an enhanced hearing test on my last visit. This revealed that I may have a problem with my middle or inner ear. I have now been rereferred for an MRI scan. So glad I went to Rawlings and a huge thank you to Jessica for her time and trouble.

15 juni 2026
Review zonder uitnodiging
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Antwoord van Rawlings Opticians & Hearing Care

So pleased you felt your hearing test was so thorough Duncan! We pride ourselves on unhurried appointment times that allow you to feel listened to and have things explained clearly. Thank you so much for the 5-stars.

Beoordeeld met 5 van de 5 sterren

Very good experience at Rawlings

Very good experience at Rawlings. All nembers of the team were friendly and helpful. Didn't feel rushed and I felt I had a thorough eye examination and was listened to. Eye problem that I had has settled with appropriate treatment and the care and advice from Katie the Optician was excellent.
When choosing new frames, didn't feel rushed and had good advice and help selecting these.

17 juni 2026
Review zonder uitnodiging
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Antwoord van Rawlings Opticians & Hearing Care

Thank you Sarah! This review totally sums up our ethos for Rawlings. Unhurried appointments where you feel we have listened and explained everything clearly. We really appreciate your 5-star review.

Beoordeeld met 5 van de 5 sterren

Fabulous service, friendly and professional

I’ve been going to Rawlings Winchester for 20+ years. The staff are always friendly, welcoming and extremely professional. The care I’ve received during appointments has been second to none, whether for contact lens or spectacles. Rawlings don’t have the ‘two for one’ sales etc that other ophthalmologists do, but I’d rather have their professionalism and attention to detail.

9 juni 2026
Review zonder uitnodiging
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Antwoord van Rawlings Opticians & Hearing Care

Thank you so much Sandy! We have always placed a huge value on service, so it's great to hear you value it too.

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