Regency Total Warranty Reviews 

First, the representative was very attentive , very polite and focused on helping me with my issues.

Very easy to make a claim on the issues that I am having with my house

Nice customer service. I do wish certain issues had faster resolutions.

Technician was very helpful. Now waiting for Technician to call.

Have always been helpful and very
Pleasant on the phone.
Answered my questions quickly
Professional all the time

Andrew was very knowledgeable in the available plans and able to answer all of my questions easily. There are options foe every budget and no push to do a specific plan, only what works for me.

Easy transaction. The customer service team is very helpful and they seem knowledgeable about the industry

Max was exceptional in assisting me to get the right policy for my needs.

Being a veteran and senior he made sure I received those additional benefits as well.

Regency was listed as a top three nationwide survey for home warranty companies.

I look forward to doing business with them.

My appliances are always up and running super quick.

Very pleasant representative. Good idea. Was a lot of help.

This is my first claim and I don't really have an opinion. I just filed the claim one hour ago

Friendly and helpful customer service staff. Claims process was quick and easy.

This company is very slow to resolve claims. I waited over 5 months to receive a check for a covered item. Be sure to read the entire contract and fine print for exclusions and waiting periods.
They do their best to delay or deny claims. I finally received a prompt response after threatening to report them to the New York atty general fraud division.

Great job getting my issue cleared up. Agent very polite

Did receive email for service. Have not accessed it yet cause doing survey. Did not realize email had arrived.

I just called in my first claim and they found a technician to fix my washer quickly.

My experience has been great.

I’ve had nothing but a good experience with Regency. They are accommodating and fast. Great customer service

Called warranty company immediately gave me a claim number. Next day an email that I was to call appliance company for appointment everything went rather smoothly.