I signed up the 1st week in February and I haven't received one good lead yet! Some have wrong numbers and others never answer the phone or reply to and email/text. Two weeks ago, their phone number... Toon meer
Bedrijf heeft geantwoord
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Lees wat reviewers zeggen
I joined Regentology in February. The sales representative was very adamant on the quality of leads that are generated after I questioned him on the poor reviews. He was very insistent, which ultimate... Toon meer
Bedrijf heeft geantwoord
I have been working as a full time real estate agent in Southern California for 19 years. I recently partnered up with Regentology a few months ago. So far things have been great, I am happy with the... Toon meer
Bedrijf heeft geantwoord
Andy Cooper has made this experience great. He is both informative and Kind. When having any concerns, he calls back promptly with solutions. They've been working hard to get ne quality Seller and Buy... Toon meer
Bedrijf heeft geantwoord
3,4
Gemiddeld
440 reviews
Geen recente geschiedenis van het vragen naar reviews
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Support is top notch
Quick response and follow up. Alexander is very professional and helpful
29 maart 2023
Review zonder uitnodiging
Antwoord van Regentology
Dear Rick,
Thank you for your feedback. We take customer satisfaction seriously and are glad to hear from you.
As a growing company, we have learned quickly from a couple of bad experiences. The good thing is that we are committed to fixing the issues as they arise and are ready to serve the needs of our clients.
We acknowledge that we are not perfect, but we do listen to our clients as we work hard to earn their trust and build a long-term relationship while running our business with humility, integrity, and passion.
We understand the world of highly connected, always on, highly opinionated, on-the-move consumers. We understand that customers have power, and they know how to use it. They have expectations and choices if those expectations aren’t met. And they also have a voice that is loud and clearly reachable thanks to today’s technology. To earn our customers’ loyalty, we go way beyond any loyalty program; we start by earning their trust.
Regentology recognizes its customers as more than just numbers or accounts. Our customers are unique human beings with a distinct set of needs, and they now expect more than just a product or service from us. We give them a relationship that is on equal terms. They give, we get, we give, they get. We place them at the center of our world because we are a customer-first company.
A customer-first company that is available anyplace our customer happens to be. Regentology listens first to every customer on every channel. Regentology always tries to connect its customers, employees, partners, and services. We understand and know the conversation never stops; we are grateful for your business.
We’re dedicated to creating communities, and we respect our customers' identity, privacy, and money.
Thank you for giving us a chance 🙂
Warm Regards,
Usman Sayed
Founder & CEO
Save Your Money
Don't waste your money with this company. I signed up last year and have received approximately 20 "leads" and not one of them has been a good lead. I asked for a refund because I was not happy with their services and they do not provide a refund. Don't make the same mistake.....
29 maart 2023
Review zonder uitnodiging
There is great customer service
There is great customer service. They respond to me by email, phone and text. I usually get a quick response to my questions and they are very willing to help me.
29 maart 2023
Review zonder uitnodiging
Antwoord van Regentology
Dear Tara,
Thank you for your feedback. We take customer satisfaction seriously and are glad to hear from you.
As a growing company, we have learned quickly from a couple of bad experiences. The good thing is that we are committed to fixing the issues as they arise and are ready to serve the needs of our clients.
We acknowledge that we are not perfect, but we do listen to our clients as we work hard to earn their trust and build a long-term relationship while running our business with humility, integrity, and passion.
We understand the world of highly connected, always on, highly opinionated, on-the-move consumers. We understand that customers have power, and they know how to use it. They have expectations and choices if those expectations aren’t met. And they also have a voice that is loud and clearly reachable thanks to today’s technology. To earn our customers’ loyalty, we go way beyond any loyalty program; we start by earning their trust.
Regentology recognizes its customers as more than just numbers or accounts. Our customers are unique human beings with a distinct set of needs, and they now expect more than just a product or service from us. We give them a relationship that is on equal terms. They give, we get, we give, they get. We place them at the center of our world because we are a customer-first company.
A customer-first company that is available anyplace our customer happens to be. Regentology listens first to every customer on every channel. Regentology always tries to connect its customers, employees, partners, and services. We understand and know the conversation never stops; we are grateful for your business.
We’re dedicated to creating communities, and we respect our customers' identity, privacy, and money.
Thank you for giving us a chance 🙂
Warm Regards,
Usman Sayed
Founder & CEO
I have been with Regentology for a…1 year
I have been with Regentology for a year. They have been the best. My Account executive Carol has been so helpful. She always follows up to make sure that I am good and to see if there is any way she can Help.
28 maart 2023
Review zonder uitnodiging
Antwoord van Regentology
Thank you so much for taking the time to leave such a positive review about your experience with Regentology! We are thrilled to hear that you've had such a great experience with our service and that your account executive, Carol, has been so helpful.
We take great pride in providing our clients with exceptional service and high-quality leads. Our team is dedicated to ensuring that we provide our clients with the best possible experience, and it's always great to hear that our efforts have been appreciated.
We value your business and we are committed to continuing to provide you with the same level of service that you've come to expect from us. If you have any questions or concerns in the future, please don't hesitate to reach out to us. We are always here to help and support you in any way we can.
Thank you again for choosing Regentology, and we look forward to continuing to work with you in the future.
I just started working with Alexander…
I just started working with Alexander of Regentology and his service has bee great. He has provided me a number of good leads.
27 maart 2023
Review zonder uitnodiging
Antwoord van Regentology
Dear Jose,
Thank you for taking the time to leave a positive review of Regentology and our services! We are delighted to hear that Alexander has provided you with excellent service and high-quality leads.
Our team at Regentology takes pride in delivering exceptional service to all of our clients, and we are pleased to know that we've been able to help you in your business endeavors. We understand the importance of good leads and we are committed to providing you with the best possible leads to help you succeed.
If you have any questions or concerns in the future, please don't hesitate to reach out to Alexander or our team. We are always here to help and support you in any way we can.
Thank you for choosing Regentology, and we look forward to continuing to work with you to help grow your business.
This is a complete scam
This is a complete scam. Do not use they take your money. Every five star review on here is a fake person. Check them out on Facebook none of them are realtors. Do not give this company your money.
27 maart 2023
Review zonder uitnodiging
Antwoord van Regentology
Dear Steven,
We apologize for any inconvenience you may have experienced with our company. We understand your concerns about our lead quality and services, and we want to assure you that we take our customer feedback seriously.
We want to let you know that we had paused our services over the last two months to address concerns regarding our leads and services. We have made significant changes to our processes and now offer a new and improved service that includes the option to get scheduled appointments or live transfer.
Regarding your concerns about our reviews, we can assure you that all our reviews are genuine and come from real clients. We take pride in the quality of our service and the satisfaction of our clients.
We hope that you will give us another chance to regain your trust and address your concerns. We appreciate your feedback and will continue to work towards improving our services. Please feel free to reach out to us if you have any further questions or concerns.
Sincerely,
Sam Miller
Customer Service Director
Complete waste of time
I joined Regentology at the end of January 2023. I am writing this review on 3/23/2023. I have received 6 of their so called "leads". None of them had valid contact information...none. After speaking with their representative "Jerry" about the problem, I am confident that this organization is 100% a scam. I would strongly suggest not joining and not giving them your money.
23 maart 2023
Review zonder uitnodiging
Antwoord van Regentology
Dear Joe,
Thank you for taking the time to share your feedback about our services at Regentology. We are genuinely sorry to hear about your negative experience with the leads provided and any inconvenience this may have caused. As a company, we are committed to continuous improvement, and your feedback is invaluable in helping us achieve that.
We would like to inform you that over the last two months, we have paused our services to address concerns such as yours. During this time, we made significant investments in training and improving our lead generation process. We understand the importance of providing high-quality leads and exceptional service, which is why we dedicated this time to making improvements.
We are excited to announce that we have now resumed our services with new and improved offerings. In addition to providing online leads, we also offer the option for scheduled appointments or live transfers. Our goal is to ensure that our clients receive the best possible service, and we are confident that these changes will help us achieve that.
We would like to regain your trust and invite you to give our enhanced services a try. Our team is dedicated to addressing your concerns and providing you with the quality leads you need to grow your business. Please feel free to reach out to our customer support team, who will be more than happy to assist you in getting started with our new and improved offeringsDear valued client,
Thank you for taking the time to share your feedback about our services at Regentology. We are genuinely sorry to hear about your negative experience with the leads provided and any inconvenience this may have caused. As a company, we are committed to continuous improvement, and your feedback is invaluable in helping us achieve that.
We would like to inform you that over the last two months, we have paused our services to address concerns such as yours. During this time, we made significant investments in training and improving our lead generation process. We understand the importance of providing high-quality leads and exceptional service, which is why we dedicated this time to making improvements.
We are excited to announce that we have now resumed our services with new and improved offerings. In addition to providing accurate and valuable leads, we also offer the option for scheduled appointments or live transfers. Our goal is to ensure that our clients receive the best possible service, and we are confident that these changes will help us achieve that.
We would like to regain your trust and invite you to give our enhanced services a try. Our team is dedicated to addressing your concerns and providing you with the quality leads you need to grow your business. Please feel free to reach out to our customer support team, who will be more than happy to assist you in getting started with our new and improved offerings.
Sincerely,
Sam Miller
Customer Service Director
I joined Regentology in February
I joined Regentology in February. The sales representative was very adamant on the quality of leads that are generated after I questioned him on the poor reviews. He was very insistent, which ultimately led me to pay the fee and join. I've received 5 emailed leads since I've joined, 3 were inactive numbers and 2 were people that were not the names provided. I am giving a 2 star in hopes that I may eventually get a real lead.
23 maart 2023
Review zonder uitnodiging
Antwoord van Regentology
Dear Elijah,
Thank you for taking the time to share your experience with Regentology. We apologize for the issues you encountered with the leads provided, and we understand your concerns about the quality of our service. Your feedback is essential for us to continuously improve our services.
We want to inform you that over the last two months, we have paused our services to address concerns regarding our leads and service quality. During this period, we made significant investments in training and improving our lead generation process. We are committed to providing high-quality leads and exceptional service to our clients, which is why we dedicated this time to making substantial improvements.
We are pleased to announce that we have resumed our services with new and improved offerings. In addition to providing online leads, we now offer the option for scheduled appointments or live transfers. We believe these changes will significantly enhance our clients' experiences and help them grow their businesses.
We hope to regain your trust and invite you to try our enhanced services. Our team is dedicated to addressing your concerns and providing you with the quality leads you deserve. If you have any questions or need further assistance, please feel free to reach out to our customer support team. We look forward to the opportunity to serve you better.
Warm regards,
Sam Miller
Customer Service Director
ALL FAKE! DO NOT USE THEM
This company is fake and there is no way to improve it. I signed up with them On February of 2023 and have not got one good lead. I have to call them and complain and after that they will send me fake leads.
14 februari 2023
Review zonder uitnodiging
Antwoord van Regentology
Dear Hengameh,
I am so sorry to hear that your experience with our company has not met your expectations. Customer satisfaction is our top priority, and I am truly sorry that wasn't demonstrated to you.
While we'd love the opportunity to regain your trust, we first need to properly identify you to ensure you are one of our clients.
Unfortunately, someone is going around the web with fake accounts and leaving us negative reviews and tarnishing our reputation. While we'd love the opportunity to regain your trust, we first need to properly identify you to ensure you are one of our clients.
That being said, If you can kindly give us a call to verify your account we would be happy to prioritize the issue you're facing with our service, and our team is ready to work with you to resolve the issue.
Rest assured we’re passionate about what we do, and it hurts when someone says something negative about your business.
Once again, we are truly sorry for the inconvenience and look forward to working with you for a positive outcome.
Looking forward to hearing from you soon.
Best,
Sam Miller
Customer Service Director
I've been working with this company for…
I've been working with this company for 4 months and have nothing to complain about.
Can recommend!
8 december 2022
Review zonder uitnodiging
Antwoord van Regentology
Dear Carl,
Thank you for your feedback. We take customer satisfaction seriously and are glad to hear from you.
As a growing company, we have learned quickly from a couple of bad experiences. The good things are that we are committed to fixing the issues as they arise and are ready to serve the needs of our clients.
We acknowledge that we are not perfect, but we do listen to our clients as we work hard to earn their trust and build a long-term relationship while running our business with humility, integrity, and passion.
We understand the world of highly connected, always on, highly opinionated, on the move consumers. We understand that customers have power, and they know how to use it. They have expectations and they have choices if those expectations aren’t met. And they also have a voice & it is loud and clearly reachable thanks to today’s technology. To earn our customers’ loyalty we go way beyond any loyalty program, we start by earning their trust.
Regentology recognizes its customers with more than just numbers or accounts. Our customers are unique human beings with a distinct set of needs, they now expect more than just a product or service from us. We give them a relationship that is on equal terms. They give, we get, we give, they get. We place them at the center of our world because we are a customer-first company.
A customer-first company that is available anyplace our customer happens to be. Regentology listens first to every customer on every channel. Regentology always tries to connect its customers, employees, partners, and services. We understand and know the conversation never stops; we are grateful for your business.
We’re dedicated to creating communities and we respect our customer identity, privacy, and money.
Thank you for giving us a chance 🙂
Warm Regards,
Usman Sayed
Founder & CEO
Regentology Leads
I just started their program. They have great training while waiting for great leads.
1 maart 2023
Review zonder uitnodiging
Antwoord van Regentology
Dear Noreen,
Thank you for your feedback. We take customer satisfaction seriously and are glad to hear from you.
As a growing company, we have learned quickly from a couple of bad experiences. The good things are that we are committed to fixing the issues as they arise and are ready to serve the needs of our clients.
We acknowledge that we are not perfect, but we do listen to our clients as we work hard to earn their trust and build a long-term relationship while running our business with humility, integrity, and passion.
We understand the world of highly connected, always on, highly opinionated, on the move consumers. We understand that customers have power, and they know how to use it. They have expectations and they have choices if those expectations aren’t met. And they also have a voice & it is loud and clearly reachable thanks to today’s technology. To earn our customers’ loyalty we go way beyond any loyalty program, we start by earning their trust.
Regentology recognizes its customers with more than just numbers or accounts. Our customers are unique human beings with a distinct set of needs, they now expect more than just a product or service from us. We give them a relationship that is on equal terms. They give, we get, we give, they get. We place them at the center of our world because we are a customer-first company.
A customer-first company that is available anyplace our customer happens to be. Regentology listens first to every customer on every channel. Regentology always tries to connect its customers, employees, partners, and services. We understand and know the conversation never stops; we are grateful for your business.
We’re dedicated to creating communities and we respect our customer identity, privacy, and money.
Thank you for giving us a chance 🙂
Warm Regards,
Usman Sayed
Founder & CEO
I've been working with…
I've been speaking and working with Jackson in the support department and he has been great. Great communication and updates.
1 maart 2023
Review zonder uitnodiging
Antwoord van Regentology
Dear Thomas,
Thank you for your feedback. We take customer satisfaction seriously and are glad to hear from you.
As a growing company, we have learned quickly from a couple of bad experiences. The good things are that we are committed to fixing the issues as they arise and are ready to serve the needs of our clients.
We acknowledge that we are not perfect, but we do listen to our clients as we work hard to earn their trust and build a long-term relationship while running our business with humility, integrity, and passion.
We understand the world of highly connected, always on, highly opinionated, on the move consumers. We understand that customers have power, and they know how to use it. They have expectations and they have choices if those expectations aren’t met. And they also have a voice & it is loud and clearly reachable thanks to today’s technology. To earn our customers’ loyalty we go way beyond any loyalty program, we start by earning their trust.
Regentology recognizes its customers with more than just numbers or accounts. Our customers are unique human beings with a distinct set of needs, they now expect more than just a product or service from us. We give them a relationship that is on equal terms. They give, we get, we give, they get. We place them at the center of our world because we are a customer-first company.
A customer-first company that is available anyplace our customer happens to be. Regentology listens first to every customer on every channel. Regentology always tries to connect its customers, employees, partners, and services. We understand and know the conversation never stops; we are grateful for your business.
We’re dedicated to creating communities and we respect our customer identity, privacy, and money.
Thank you for giving us a chance 🙂
Warm Regards,
Usman Sayed
Founder & CEO
Excellent customer service
Excellent customer service
A pleasure working with
Highly recommended thank you
1 maart 2023
Review zonder uitnodiging
Antwoord van Regentology
Dear Bill,
Thank you for your feedback. We take customer satisfaction seriously and are glad to hear from you.
As a growing company, we have learned quickly from a couple of bad experiences. The good things are that we are committed to fixing the issues as they arise and are ready to serve the needs of our clients.
We acknowledge that we are not perfect, but we do listen to our clients as we work hard to earn their trust and build a long-term relationship while running our business with humility, integrity, and passion.
We understand the world of highly connected, always on, highly opinionated, on the move consumers. We understand that customers have power, and they know how to use it. They have expectations and they have choices if those expectations aren’t met. And they also have a voice & it is loud and clearly reachable thanks to today’s technology. To earn our customers’ loyalty we go way beyond any loyalty program, we start by earning their trust.
Regentology recognizes its customers with more than just numbers or accounts. Our customers are unique human beings with a distinct set of needs, they now expect more than just a product or service from us. We give them a relationship that is on equal terms. They give, we get, we give, they get. We place them at the center of our world because we are a customer-first company.
A customer-first company that is available anyplace our customer happens to be. Regentology listens first to every customer on every channel. Regentology always tries to connect its customers, employees, partners, and services. We understand and know the conversation never stops; we are grateful for your business.
We’re dedicated to creating communities and we respect our customer identity, privacy, and money.
Thank you for giving us a chance 🙂
Warm Regards,
Usman Sayed
Founder & CEO
I am a realtor in North Jersey
I am a realtor in North Jersey, I have been working with Regentology in this area. I have been receiving great leads from them, I'm currently working with a few and looking to close soon. I highly recommended Regentology! They only charge $299. one time fee and no charge till closing.
Lizzette Feliciano
Weichert, Realtors
27 februari 2023
Review zonder uitnodiging
Antwoord van Regentology
Dear Lizzette,
Thank you for your feedback. We take customer satisfaction seriously and are glad to hear from you.
As a growing company, we have learned quickly from a couple of bad experiences. The good things are that we are committed to fixing the issues as they arise and are ready to serve the needs of our clients.
We acknowledge that we are not perfect, but we do listen to our clients as we work hard to earn their trust and build a long-term relationship while running our business with humility, integrity, and passion.
We understand the world of highly connected, always on, highly opinionated, on the move consumers. We understand that customers have power, and they know how to use it. They have expectations and they have choices if those expectations aren’t met. And they also have a voice & it is loud and clearly reachable thanks to today’s technology. To earn our customers’ loyalty we go way beyond any loyalty program, we start by earning their trust.
Regentology recognizes its customers with more than just numbers or accounts. Our customers are unique human beings with a distinct set of needs, they now expect more than just a product or service from us. We give them a relationship that is on equal terms. They give, we get, we give, they get. We place them at the center of our world because we are a customer-first company.
A customer-first company that is available anyplace our customer happens to be. Regentology listens first to every customer on every channel. Regentology always tries to connect its customers, employees, partners, and services. We understand and know the conversation never stops; we are grateful for your business.
We’re dedicated to creating communities and we respect our customer identity, privacy, and money.
Thank you for giving us a chance 🙂
Warm Regards,
Usman Sayed
Founder & CEO
The lead I have been receiving have…
The lead I have been receiving have been good quality. Regentology has great customer service and would recommend to anyone.
28 februari 2023
Review zonder uitnodiging
Antwoord van Regentology
Dear Steven,
Thank you for your feedback. We take customer satisfaction seriously and are glad to hear from you.
As a growing company, we have learned quickly from a couple of bad experiences. The good things are that we are committed to fixing the issues as they arise and are ready to serve the needs of our clients.
We acknowledge that we are not perfect, but we do listen to our clients as we work hard to earn their trust and build a long-term relationship while running our business with humility, integrity, and passion.
We understand the world of highly connected, always on, highly opinionated, on the move consumers. We understand that customers have power, and they know how to use it. They have expectations and they have choices if those expectations aren’t met. And they also have a voice & it is loud and clearly reachable thanks to today’s technology. To earn our customers’ loyalty we go way beyond any loyalty program, we start by earning their trust.
Regentology recognizes its customers with more than just numbers or accounts. Our customers are unique human beings with a distinct set of needs, they now expect more than just a product or service from us. We give them a relationship that is on equal terms. They give, we get, we give, they get. We place them at the center of our world because we are a customer-first company.
A customer-first company that is available anyplace our customer happens to be. Regentology listens first to every customer on every channel. Regentology always tries to connect its customers, employees, partners, and services. We understand and know the conversation never stops; we are grateful for your business.
We’re dedicated to creating communities and we respect our customer identity, privacy, and money.
Thank you for giving us a chance 🙂
Warm Regards,
Usman Sayed
Founder & CEO
The staff at Regentology follows up with me once the referral is sent and then again to make sure that I was able to connect with the lead.
The follow up making sure that I received the lead.
27 februari 2023
Review zonder uitnodiging
Antwoord van Regentology
Dear Gene,
Thank you for your feedback. We take customer satisfaction seriously and are glad to hear from you.
As a growing company, we have learned quickly from a couple of bad experiences. The good things are that we are committed to fixing the issues as they arise and are ready to serve the needs of our clients.
We acknowledge that we are not perfect, but we do listen to our clients as we work hard to earn their trust and build a long-term relationship while running our business with humility, integrity, and passion.
We understand the world of highly connected, always on, highly opinionated, on the move consumers. We understand that customers have power, and they know how to use it. They have expectations and they have choices if those expectations aren’t met. And they also have a voice & it is loud and clearly reachable thanks to today’s technology. To earn our customers’ loyalty we go way beyond any loyalty program, we start by earning their trust.
Regentology recognizes its customers with more than just numbers or accounts. Our customers are unique human beings with a distinct set of needs, they now expect more than just a product or service from us. We give them a relationship that is on equal terms. They give, we get, we give, they get. We place them at the center of our world because we are a customer-first company.
A customer-first company that is available anyplace our customer happens to be. Regentology listens first to every customer on every channel. Regentology always tries to connect its customers, employees, partners, and services. We understand and know the conversation never stops; we are grateful for your business.
We’re dedicated to creating communities and we respect our customer identity, privacy, and money.
Thank you for giving us a chance 🙂
Warm Regards,
Usman Sayed
Founder & CEO
Regentology Referrals seem to be invented
I am a licensed real estate agent in two states. In 3.5 months since paying my $299 fee to Regentology, I have received 7 "verified leads," all of which have proven to be invented. Except for one of the 7 instances, I have received two "referrals" each month; curiously, they are sent from Regentology in pairs on the same date and exact same minute. I have attempted to reach all seven of the "referrals" via combination of email, telephone, and text message (not all contact info is provided consistently by Regentology), but those who do respond say they are NOT the person of that name at that email address or phone number provided by Regentology, nor are they looking to buy or sell real estate.
I can usually find addresses in county tax records for the names of the "leads" and write a professional letter of introduction; in these cases I follow up with another phone call and discover that the person is not in the real estate market at all, and sometimes they respond with outright profanity.
10 februari 2023
Review zonder uitnodiging
Antwoord van Regentology
Dear David,
I am so sorry to hear that your experience with our company has not met your expectations. Customer satisfaction is our top priority, and I am truly sorry that wasn't demonstrated to you.
While we'd love the opportunity to regain your trust, we first need to properly identify you to ensure you are one of our clients.
Unfortunately, someone is going around the web with fake accounts and leaving us negative reviews and tarnishing our reputation. While we'd love the opportunity to regain your trust, we first need to properly identify you to ensure you are one of our clients.
That being said, If you can kindly give us a call to verify your account we would be happy to prioritize the issue you're facing with our service, and our team is ready to work with you to resolve the issue.
Rest assured we’re passionate about what we do, and it hurts when someone says something negative about your business.
Once again, we are truly sorry for the inconvenience and look forward to working with you for a positive outcome.
Looking forward to hearing from you soon.
Best,
Sam Miller
Customer Service Director
I have been working with Regentology…
I have been working with Regentology for 3 months and Eric is my account manager. He has been consistently working hard to get me buyers and sellers here in Las Vegas, NV. Since then, I have been receiving leads from Regentology and able to speak with them by phone along with schedule an appointments. I would recommend Regentology for your lead generation. They only charge on the back end after you close a deal with a small one time processing fee under $300.
23 februari 2023
Review zonder uitnodiging
Antwoord van Regentology
Dear Rodney,
Thank you for your feedback. We take customer satisfaction seriously and are glad to hear from you.
As a growing company, we have learned quickly from a couple of bad experiences. The good things are that we are committed to fixing the issues as they arise and are ready to serve the needs of our clients.
We acknowledge that we are not perfect, but we do listen to our clients as we work hard to earn their trust and build a long-term relationship while running our business with humility, integrity, and passion.
We understand the world of highly connected, always on, highly opinionated, on the move consumers. We understand that customers have power, and they know how to use it. They have expectations and they have choices if those expectations aren’t met. And they also have a voice & it is loud and clearly reachable thanks to today’s technology. To earn our customers’ loyalty we go way beyond any loyalty program, we start by earning their trust.
Regentology recognizes its customers with more than just numbers or accounts. Our customers are unique human beings with a distinct set of needs, they now expect more than just a product or service from us. We give them a relationship that is on equal terms. They give, we get, we give, they get. We place them at the center of our world because we are a customer-first company.
A customer-first company that is available anyplace our customer happens to be. Regentology listens first to every customer on every channel. Regentology always tries to connect its customers, employees, partners, and services. We understand and know the conversation never stops; we are grateful for your business.
We’re dedicated to creating communities and we respect our customer identity, privacy, and money.
Thank you for giving us a chance 🙂
Warm Regards,
Usman Sayed
Founder & CEO
Horrible experience, fraudulent leads!
Oct 2022 I paid this company $299 as a startup fee to receive real estate leads that they claim are coming from social media ads that they run. The startup fee is supposed to be refunded at the first closing for one of these leads. The issue is the leads are ALL FAKE. Bad email addresses, fake phone numbers.....13 leads, 1 was a valid number but was not looking in my area. One man told me he had been getting calls for some one else at his number several times a day for months. He was in a nursing home & didnt know how to stop the calls. I reported to Regentology but no idea if they took action, This has to be illegal. These leads are supposed to be validated but there is no way they are validated......THIS IS A 100% SCAM! I would not only like my $299 refunded immediately I have filed a Better Business Bureau complaint which they have not responded to . STAY AWAY FROM REGENTOLOGY! No stars
21 februari 2023
Antwoord van Regentology
Dear Beverly,
I am so sorry to hear that your experience with our company has not met your expectations. Customer satisfaction is our top priority, and I am truly sorry that wasn't demonstrated to you.
While we'd love the opportunity to regain your trust, we understand how frustrated you must be. Rest assured we’re passionate about what we do, and it hurts when someone says something negative about your business.
To get a better understanding of your complaint we have opened up an IFFR (Internal Fact Finding Report) and are looking forward to working with you toward a positive outcome.
At the sametime, please understand that we are a young company that operates ethically and all our team members work relentlessly to develop solutions around its agent partners and the clients we serve.
Once again, we are truly sorry for the inconvenience and look forward to working with you for a positive outcome.
If you have any additional questions, concerns, or comments, or if we may be of assistance now or at any point in the future please do not hesitate to contact us.
Best,
Sam Miller
Customer Service Director
Highly Recommend
My experience with Regentology has been excellent so far! Andy has been very communicative and responsive. I look forward to much more continued success and closings in the years to come!
21 februari 2023
Review zonder uitnodiging
Antwoord van Regentology
Dear TJ,
Thank you for your feedback. We take customer satisfaction seriously and are glad to hear from you.
As a growing company, we have learned quickly from a couple of bad experiences. The good things are that we are committed to fixing the issues as they arise and are ready to serve the needs of our clients.
We acknowledge that we are not perfect, but we do listen to our clients as we work hard to earn their trust and build a long-term relationship while running our business with humility, integrity, and passion.
We understand the world of highly connected, always on, highly opinionated, on the move consumers. We understand that customers have power, and they know how to use it. They have expectations and they have choices if those expectations aren’t met. And they also have a voice & it is loud and clearly reachable thanks to today’s technology. To earn our customers’ loyalty we go way beyond any loyalty program, we start by earning their trust.
Regentology recognizes its customers with more than just numbers or accounts. Our customers are unique human beings with a distinct set of needs, they now expect more than just a product or service from us. We give them a relationship that is on equal terms. They give, we get, we give, they get. We place them at the center of our world because we are a customer-first company.
A customer-first company that is available anyplace our customer happens to be. Regentology listens first to every customer on every channel. Regentology always tries to connect its customers, employees, partners, and services. We understand and know the conversation never stops; we are grateful for your business.
We’re dedicated to creating communities and we respect our customer identity, privacy, and money.
Thank you for giving us a chance 🙂
Warm Regards,
Usman Sayed
Founder & CEO
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