Reglazemyspex Reviews 1.914

Great service, fast turnaround great value

Great service and quality at a very fair price.

Great quality and good price 👍. Will get a second pairs done as well at some point soon.

Very efficient, quick process and good value for reglazing, have used them many times and will use again. Recommended.

Quick turnaround great service and price. Will definitely use again. My wife cancelled her order at the optician. She will be using

Good price! Fast delivery! Nice quality !

Good prices, good service & quick delivery

Good service with clear communication throughout. The pricing is very good as well.

This is my first order from this company. My only concern is the time taken to reglaze and return my glasses, I placed my order on 19th May and received them back on 10th June. I could have taken them to specsavers and they would have taken 19 days.the lenses appear to be of good quality and at a very reasonable price. I will use reglaze My Spex in future but please sort out your time scale.
Roger Hurcombe.

Fast service. So pleased to have recycled my nice specs.

I should begin by saying that I am always reluctant to post a bad review. In fact I always look to find the best in products, people and services. However, I feel compelled to share my experience of this shower. To be fair, I used them a lot over the years but most recently have seen a significant deterioration in their so-called customer service. I’m uncertain if they have employed a new person into the role, but they really need to consider some training for this one.
Having recently lost a pair of specs that they recently reglazed for me I sent them the original order asking if they could recreate that, and at what price. The individual that replied was curt and rude, telling me that I needed to follow the order menu. I politely asked if they would just look at the attachment I sent but they couldn’t even be bothered to do that, and gave curt, patronising responses. My wife and I had used the company on many occasions, and although I wasn’t expecting special treatment, I had hoped for a personalised response and a little support with my purchase. A bot would have shown more consideration and flexibility of thought. When I said that I was unhappy with the lack of support I was met with a sarcastic “no problem, have a wonderful day” along with a smug emoji. Happy to share the exchange for anyone that’s interested.

I’ve since spoken to others that have said they have had similar experiences. There are so many other providers out there so I would suggest you shop around...

I've used these guys for 10 pairs of glasses now and it would be rude to not give them a review...absolutely brilliant service.

Top drawer.

Great service!

Super fast service, ive been using reglazemyspex for years never been disappointed..

Great service and quality lens very quickly, yet again ! 👌

Great service, have used twice before no problems, Great price

Excellent service, good communication and very fast turnaround

Excellent service and good quality product.Quick and efficient turn around.
Would be good to have a telephone number to speak to someone as previously.