Relyon Beds Ltd Reviews 

Great mattress - good nights sleep, will be buying another for the spare room.

Very pleased with my purchase of a new mattress (Woolroom - Lindisfarne) from Relyon.
The mattress is very comfortable and the customer service, of ordering to delivery, was Great - fully updated throughout.
Would recommend Relyon Beds Ltd and would be my first choice when buying another bed.

Unfortunately we have to write a negative review.
We have a 3 year old mattress with an 8year warranty.
The dipping in the mattress is causing difficulty trying to get comfortable at night. An independent mattress specialist came to view and took multiple pictures banged and hit the mattress etc and then came back with a report stating that the dipping was within guidelines. After contacting Relyon they kept referring us back to our shop provider who then in turn would direct us to Relyon. No one from the company offered any solution. Our shop provider did offer discount on a new mattress but with another 5 years on the warranty why can’t it be replaced? Shocking after sales from Relyon….take take take, can’t give !!!!!

Just a lovely supportive but comfortable mattress!
Called the Braemar!

Fantastic quality mattress from a locally run business. Very comfortable and finished to a high quality standard.

Fantastic mattress, I'm really happy with it.

I ordered a king size divan bed and pocket sprung mattress from my local store, which was delivered within a few weeks. However although the divan base was very well made, the mattress was appalling. It was lumpy and bumpy and had body shaped dips in it to the point that I suspect it was somebody else’s reject. Our local store were polite but reluctant to take responsibility, saying they had to contact the manufacturer and we had to have it inspected and surveyed before they could do anything. To cut a long story short we took legal advice and that helped us to achieve a full refund. I would say to anyone that is finding it difficult to get anywhere with their complaint that the law is on your side and the retailer is solely responsible for sorting this out for you - just research it and make sure you know what your rights are under the law and don’t let them fob you off.

Fantastic service, very good communication and great service.

S Curtis.

Beautiful mattresses, well packaged and expertly delivered. We were unable to take delivery due to a family emergency, Relyon managed the whole operation seamlessly and kept us in full communication all the way.
The mattresses are ridiculously comfortable and clearly made with high end craftsmanship. We will definitely buy again!
Cannot recommend highly enough

We bought a mattress for our new home. We’ve never had such a comfortable nights sleep. Great service and quality. Would highly recommend.

Lovely mattress, best nights sleep my wife & I have had for years

Love my Braemar mattress! Delivery was on time and excellent service. My sleeping has improved as has my back! Thank you Relyon!

Highly recommend, wonderful mattress

Really happy with my bed from Relyon. Great night sleep!

If I were you, I’d avoid Relyon altogether. Both their mattresses and divans are poor quality. I bought a super king divan and mattress from Land of Beds — the drawers fell apart, and the mattress sagged quickly, making it uncomfortable. They replaced it, but the second mattress started sagging from the very first night and now causes back pain for both of us. To make matters worse, they show no interest in standing behind their slogan, “The best beds in the world.” So don’t expect support — you’ll be on your own.
Will never buy another Relyon and nor should you.

I bought an expensive single mattress (Relyon Henley) from a reputable bed retailer in February. Four months later significant sagging has made the mattress very uncomfortable and has caused back problems. I am awaiting a visit from an assessor to evaluate the mattress by a company called Castelan. I have been reading Trust pilot reviews about Relyon and have absolutely no confidence that the assessment will work in my favour. From what others have experienced it seems that the assessment outcome is always in Relyon’s favour. Relyon consistently advise Trust Pilot reviewers that their natural mattresses have a settling in period. My understanding that “settling in” means a mattress gets more comfortable - this is not the reality. Sagging does not lead to comfort but instead pain and sleepless nights.
THIS COMPANY WENT INTO ADMINISTRATION IN 2020 AND IS NOW PRODUCING SUB STANDARD PRODUCTS. DO NOT WASTE YOUR MONEY.
Adding to the problem is the fact that I first reported the problem to the retailer in mid-July and I didn't here from the assessor until September.

Highly recommend!
Bought a Dunlopillo mattress from Relyon Beds Ltd. Fantastic product, great price & excellent service - received product quickly & on date of choice.
Excellent nights sleep, supports my back & has helped improve my posture. Brand has strong environmental credentials too.
Very satisfied customer. Thank you Relyon Beds Ltd.

Recently bought a mattress through Sharon Green and she has been nothing but helpful and informative throughout the whole process - couldn’t recommend enough!