Relyon Beds Ltd Reviews 

Recently bought a mattress through Sharon Green and she has been nothing but helpful and informative throughout the whole process - couldn’t recommend enough!

Spot on mattress and support s my back and hip delivered and taken to the room of my choice service was very 👍

haven't slept so well in years
bought a bramar single mattress
very happy with it prompt and efficient service highly recommend them

Awesome mattress, so comfortable. Great service. I have bought Relyon mattresses for all my family now and would highly recommend to anyone.

Lovely bed. The level of customer service was outstanding, the quality of the mattress was superb, and I would highly recommend using this company.

I recently bought a new Carisbrooke Wool zip off topper mattress. It is wonderfully comfortable to sleep on and has the added reassurance of being easy maintenance, with its zip off topper that only needs to be shaken periodically to restore its comfort levels. Definitely a keeper!!

Great quality mattress bought from oak furniture land. The staff in store recommended Relyon as a good quality brand at a reasonable price.Delivered quickly and after 2 weeks use I can honestly say this is the comfiest mattress ever.

Delighted with my Relyon mattress and divan set from last year. Great to see a UK supplier providing such excellent quality.
Had a minor issue on delivery but customer service was brilliant and solved it immediately. I can understand fully why M&S, Next and John Lewis choose Relyon to supply their own label mattresses.

Unfortunatley for us we too like many others on here have fallen into grasp of poor customer service and poor standard of product. £1000 mattress and 14months later the fabric has fell away from the stitching leaving us with little holes all over the top of our gel mattress.

Dont worry though, their response states that it must be us. They believe we have made the fabric fray from the stitching, we have put the holes there. Because of course thats what any responsible individual who has spent a £1000 does.

Their customer service is appalling. Do not get pulled in by their guarentee as its or for the jargon of a family run business.
Your still a number!

AVOID AVOID AVOID AVOID

Myself and husband recently purchased a new mattress. The comfort and quality is fantastic. Now wake up with no pain and feel rested. I would definitely purchase another Reylon mattress! Highly recommend.

Bought a new mattress, had a Relyon before and was really happy with it's longevity and comfort. Just bought a Luxury Silk Pillow Top and it's just as good. Very happy.

Bought another Relyon Mattress recently (it’s the only brand I ever buy due to the quality that I’ve learned to accept) - just wanted to share that yet again my Partner and I are delighted with a great well made product - it really is a delight to sleep on and brings with it a great nights sleep. THANK YOU RELYON for keeping the tradition going…

Really happy with my recent purchase from Relyon. From delivery to first night sleep in my new bed the whole experience has been brilliant. The divan bed I chose is so unbelievably comfortable- I cannot recommend them enough. Thanks!

I recently purchased a Braemar king size mattress direct and I’m very pleased with the comfort and quality. My partner says that their quality of sleep has improved considerably over the memory foam mattress we had. I suppose it goes to show that paying a little more pays off. Highly recommended.

My husband and I bought a new King size Relyon mattress with a lovely super comfy top section attached to the mattress. I've deliberately waited a few months before leaving a review as I wanted to check we would still be as pleased as we were initially. I'm delighted to say we are, it is wonderful, so comfy and we both feel well rested now we have this lovely new mattress. It is easy to turn around with the handles both sides even though it has some weight to it. We also purchased a new base with 4 drawers to replace the 2 drawer unit we had previously, so much better and provides fab storage. Lovely fabric and quality. Would definitely recommend investing in a Relyon bed, such good quality.

Me and my partner bought a £800 Relyon mattress as a direct replacement to an old Relyon she has been using for the last 10 years with no issues. The mattress dips horribly and has caused us both very bad back issues that no other mattress ever has. After sending an email with my concerns, I was told that they had decided its related to comfort. This was a reply to an email, without seeing the mattress. Do not buy a mattress from this company.

I bought a mattress, from a reputable shop. in Canterbury, which cost in the region of £1200 in July 2023. It dipped badly on both sides after only a couple of months (my husband and I are lightweights!) and someone came out and said it was within normal tolerances. Now about 18 months on it has dipped so badly that I feel like I'm falling out of the side and the hump in the middle is so huge that I can't even roll onto it! This is a terrible mattress and infinatelly worse than the 8 year old Kaymed one that it replaced and is so uncomfortable that it has to be replaced.

£1200 mattress sagged in the middle after a year. Relyon came out, and measured the drop in the middle of both sides of the bed. The technician even commented that it was a very large drop. But they decided its not a manufacturing issue (even though IMO the product is not fit for purpose), so nothing they can do. Feel like I've set fire to my cash. Now having to replace it. Very frustrating experience and the last and only time I will ever buy a Relyon.

I purchased a Relyon mattress for nearly 2K after testing within a store. It was very uncomfortable when it arrived and I was advised this was “settlement” ha how naive I was to believe that, seems to be a tactic to over run your trial period so you can no longer return it.

After 6 months the mattress has massive dips where me and partner sleep (both weigh 10stone) reported this and an independent report was completed, very unhappy with the testing I witnessed and the outcome which is laughable. All within industry standards apparently, so please be wary that Relyon are happy to provide mattresses that dip substantially within a year and cause major back ache.

Industry standards and current methods of testing need an independent review, as this is totally unacceptable.

Relyon have declined to do anything about their faults so I have a year and half old mattress which is absolutely useless which unfortunately will be at the tip soon!

Other Trustpilot reviews clearly reflect the subpar standards this company upholds. Denial, profiteering tactics, faulty products and awful customer services.

I will never ever buy anything from this company again and will ensure no one I know will ever make the same mistake I have.