Remit HomeReviews 

1.316
TrustScore 3.5 uit 5

3,4

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Beoordeeld met 5 van de 5 sterren

Very reliable service and best exchange rates than its competitors. The customer service is good in dealing with any arising issues. Other competitors are very fond of unnecessary compliance hold resu... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 1 van de 5 sterren

Bad service they hold your money for days and they will give you contradicting information. They will keep saying sorry for the inconvenience but they send the fund. Please do yourself the favour an... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

Your customer service is top notch and you always 24/7 whenever I reach out to you. And you also come through whenever i have a transaction issues, Remithome you’re amazing! 🤩

Bedrijf heeft geantwoord

Beoordeeld met 4 van de 5 sterren

The rate are good but sometimes the delays in sending the transfer takes a while and also other providers doesn't take transfer fee but remit does which erodes the rate.

Bedrijf heeft geantwoord

Bedrijfsgegevens

  1. Betaalservice

Geschreven door het bedrijf

Remit Home is a secure money transfer service based in Keighley, UK. We are regulated by the Financial Conduct Authority (FCA) and HM Revenue & Customs (HMRC) for international money transfers.


Contactgegevens

3,4

Gemiddeld

TrustScore 3.5 uit 5

1K reviews

5 sterren
4 sterren
3 sterren
2 sterren
1 ster

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3,4

Alle reviews

(1.316)

823 reviews in de afgelopen 12 maanden

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Beoordeeld met 1 van de 5 sterren

Very poor and lack customer service

Very poor and lack customer service .
Made a transfer for hours all the customer team keep saying is they've transferred it somewhere, not a reliable platform for financial transaction

18 maart 2026
Review zonder uitnodiging
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Antwoord van Remit Home

Hi Ayodeji, as a Trusted Name in global payments, we take pride in our Strict Security Standards and the integrity of our transfers. We have reviewed your case and found that the delivery was delayed by the Beneficiary’s Commercial Account restrictions. Since we could not complete the final payout, we have initiated a Refund in Line with Our Policy. We understand the frustration this causes and are committed to ensuring your funds are returned securely to you within the standard timeline.

Beoordeeld met 1 van de 5 sterren

I sent £50 with Home Remit at 21.00…

I sent £50 with Home Remit at 21.00 hours on 15th of March 2026 it’s now 12.27 hours on 18th March and still the money hasn’t reached the account but with no customer service they are the worst and most unreliable company I have ever used

15 maart 2026
Review zonder uitnodiging
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Antwoord van Remit Home

Hi Dean, as a Top Choice for secure transfers, we take pride in our Successful Delivery and the reliability of our service. We have confirmed that your payment from the 15th of March has been Paid Successfully. While there was a delay within the Beneficiary’s Network Pipeline, the funds have now been finalized. We appreciate your patience during this external processing stage and are glad the transaction is complete.

Beoordeeld met 1 van de 5 sterren

Do Not Use This App- IT IS A SCAM AND FRAUDULENT

IT HAS NOW BEEN 3 DAYS since I processed two transactions on this app. I would strongly advise against using this app for any financial transactions. I made a payment that was confirmed as complete, only to find out that nearly 48 hours later, the transaction is still processing. Despite repeated inquiries, the customer service team keeps giving vague responses, saying the issue is being looked into, with no concrete updates or solutions provided.
This kind of delay in processing payments is not only frustrating but completely unacceptable, especially when it comes to handling people’s money. The lack of clear communication and transparency about the terms and conditions especially regarding payment delays, is a serious concern. Customers should be informed up front about any potential delays or issues before their money is taken.
What’s even worse is that they seem to ignore the urgency and stress these delays cause, as if people don’t rely on timely transactions. The app is untrustworthy and has a total lack of integrity in its operations. I’ve never had such a terrible experience with a financial service.
I’m incredibly disappointed with the entire process and would highly recommend looking elsewhere. This is a business that is playing with people's livelihoods and creating unnecessary stress. Stay away from this app if you value your time, money, and peace of mind.

17 maart 2026
Review zonder uitnodiging
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Antwoord van Remit Home

Hi CasCas, as a Trusted Name in global payments, we take pride in our Solid Track Record and our commitment to security. We have tracked your transfers and can confirm they have successfully left our system and are currently in the Beneficiary’s Network Pipeline. While we strive for speed, the final release of funds now rests with the recipient's provider. We are pushing for a quick resolution and remain a Reliable Partner for your secure global payments.

Beoordeeld met 5 van de 5 sterren

Very fast and prompt service...great…

Very fast and prompt service...great customer service...would highly recommend

16 maart 2026
Review zonder uitnodiging
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Antwoord van Remit Home

Hi Andrew, as a Top Choice for global payments, we take pride in our Fast Delivery and our Supportive Care Team. It is rewarding to see our commitment to a smooth experience reflected in your recommendation, and we look forward to remaining your go-to partner for moving funds safely.

Beoordeeld met 4 van de 5 sterren

Service…

Used to take 1-3 days for transactions made to be received but the last two transactions made yesterday was received in less than 2 hours, good rate, massive improvement, hoping it continues 👍

12 maart 2026
Review zonder uitnodiging
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Antwoord van Remit Home

Hi Derry, as a Top Choice for global payments, we take pride in our Fast Payouts and great value. While those transfers took a bit longer during the verification stage, the actual delivery was finalized in under 5 minutes once cleared. We are glad you noticed the major speed boost and look forward to keeping up this standard for you.

Beoordeeld met 5 van de 5 sterren

Excellent service

Since long time using this app never problem for sending money and app features alsovery easy

12 maart 2026
Review zonder uitnodiging
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Antwoord van Remit Home

Hi Nabeel, as the Frontier Standard for digital remittances, we take pride in our Enduring Operational Consistency and the fluidity of our Client-Centric Interface. Maintaining a flawless record over an extended timeline is our primary objective, and we are pleased to remain your preferred choice for secure capital movement.

Beoordeeld met 5 van de 5 sterren

The mode of transaction is transparent…

The mode of transaction is transparent and accessible. Excellent and quicker

11 maart 2026
Review zonder uitnodiging
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Antwoord van Remit Home

Hi Nana, as the premier leader in this corridor, we take immense pride in our Liquid Transparency and the velocity of our Primary-Channel settlement. It is rewarding to see our commitment to an elite user experience reflected in your successful transfer. Thank you for choosing the 'Home of Trust'.

Beoordeeld met 5 van de 5 sterren

Safe

Easy and quick transfer

11 maart 2026
Review zonder uitnodiging
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Antwoord van Remit Home

Hi Kenbe, as the Primary Standard for international transfers, we take pride in our Streamlined Engineering and the speed of our Secure-Path Delivery. Ensuring your capital is moved with total integrity and velocity is our baseline at the 'Home of Trust'.

Beoordeeld met 1 van de 5 sterren

Reliable and efficient service

Remit home is very reliable and transparent money transfer App which I recommend to everyone expecially Ghanaians, I have used it for six months and it reliable

11 maart 2026
Review zonder uitnodiging
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Antwoord van Remit Home

Hi Samuel, as the Apex Authority for global remittances, we take pride in our Sustained Integrity and the clarity of our Open-Ledger Architecture. It is rewarding to see our six-month track record of precision reflected in your high recommendation; should you wish to align your star rating with your positive experience, we would be honored to continue serving as your gold standard.

Beoordeeld met 1 van de 5 sterren

This is the second time I’m sending…

This is the second time I’m sending money with this company and it will the the last time. Taking too long for the recipient to get the money. Waste of time.

10 maart 2026
Review zonder uitnodiging
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Antwoord van Remit Home

Hi Roc, as a premier leader in this corridor, we maintain the highest standards of delivery and security. Your transfer is currently navigating the Recipient-Side Network Synchronization to ensure final clearance into the beneficiary's account. Please call us at +441535553402 for a live update on this finalization.

Beoordeeld met 1 van de 5 sterren

Very very bad experiences

This is the second time I am writing a review about this company. The first time I had an issue, I wrote a review here. Afterwards I had a call from the company and to me it seems they wanted me to redraw my review but I stood on my grounds and told them if they do the right thing I will come out a do another review. Afterwards I made some transactions with them just to see how it goes. Each of them has been frustration and agony. Had to call and text several times before I get my money paid. This review was a result of transaction I made on Friday, and if I tell you I got paid today Tuesday you might not believe. The excuses were just funny. I am deleting the app and do not recommend for even my worst enemy. They will always say their rate is the highest and that is the reason why they are just doing what they do.

6 maart 2026
Review zonder uitnodiging
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Antwoord van Remit Home

Hi Charles, as the premier provider in this corridor, we take immense pride in delivering the market's most competitive rates alongside institutional-grade security. Your recent transaction successfully navigated the Recipient-Side Network Synchronization, a necessary protocol to ensure capital is cleared securely across international pipelines. While this high-level verification process can influence the settlement window, it is the foundation of the 'Home of Trust' standard. We are pleased to confirm your funds are finalized and we remain dedicated to providing elite value for every user.

Beoordeeld met 5 van de 5 sterren

Remit home is a very good service and…

Remit home is a very good service and very good rates

10 maart 2026
Review zonder uitnodiging
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Antwoord van Remit Home

Hi Imtiaz, as the premier leader in this corridor, we take pride in delivering industry-leading rates through our secure Network Synchronization protocols. Thank you for choosing the 'Home of Trust'.

Beoordeeld met 3 van de 5 sterren

Everything is good ,just a little bit…

Everything is good ,just a little bit delayed when I send I’m expecting the money to quickly but take a little time in total everything is fine

10 maart 2026
Review zonder uitnodiging
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Antwoord van Remit Home

Hi Mr. Kwaku, thanks for taking time and leaving this review. As the premier choice for this corridor, we take immense pride in our rapid Systemic Finalization and elite security standards. Should any transfer ever navigate our multi-tier verification process slower than the benchmark we set for ourselves, please contact us immediately at +441535553402 for direct oversight.

Beoordeeld met 3 van de 5 sterren

Good but there is a bit of delay

Good but there is a bit of delay

7 februari 2026
Review zonder uitnodiging
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Antwoord van Remit Home

Hi Doris, we’re pleased your transfer was successful. We balance speed with our Security Synchronization protocols to ensure every transaction remains protected, and we appreciate your patience during that process.

Beoordeeld met 1 van de 5 sterren

If you are sending money for an…

If you are sending money for an emergency need don’t use this company.This wasn’t as bad as it’s getting now.
Sent money on 4/32026 and still not paid. All I hear from them electric fabricated replies.
I was told on Friday the 6th that the transaction will be made today but still not paid yet.
Only excuses upon excuses. By the way it’s the 2nd time I am letdown by this company.

4 maart 2026
Review zonder uitnodiging
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Antwoord van Remit Home

Hi Ahmad, thank you for your feedback. At the Home of Trust, we want to ensure your concerns are handled with the direct attention they deserve. Rather than automated replies, we invite you to speak with our Customer Support Team directly at +441535553402. Our team is ready to provide a live update and coordinate a successful conclusion to your transaction immediately. We are committed to your satisfaction and look forward to your call.

Beoordeeld met 1 van de 5 sterren

Public Warning Review

Public Warning Review
This is the worst money transfer service I have ever used, and I strongly advise others not to use this platform.
I made a transfer on Thursday, 5 March at around 11:00 pm, and as of today the transaction has still not been completed. The company advertises “instant transfers,” but my experience has been the complete opposite.
Their customer service is extremely poor. Both the chat support and phone agents provide inconsistent information, and their lackadaisical attitude only adds to the frustration. Instead of solving the issue, they give conflicting directions that cause unnecessary delays.
This experience has caused significant stress and wasted time. A financial service should be reliable, transparent, and responsive, but this company has failed on all three.
I strongly recommend that people avoid using this service and consider more reliable alternatives.

5 maart 2026
Review zonder uitnodiging
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Antwoord van Remit Home

Hi Ridwan, we are pleased to confirm that your transaction has been successfully finalized and the funds have been delivered to the recipient. At the Home of Trust, we remain dedicated to ensuring every transfer reaches its destination securely. We appreciate your patience while our team worked to verify and conclude this process. For any future inquiries, our team is available to assist you directly at +441535553402.

Beoordeeld met 1 van de 5 sterren

I sent money through Remit to ghana…

I sent money through Remit to ghana since yesterday. The money hasn't been sent. I have called them 3 times and they are telling me that it's been rejected by their partners in ghana. Ok refund the money and am being told it will take 3 days before return. Disappointed and no customer service. They didn't offer any Solutions but talking nonsense to me.

9 maart 2026
Review zonder uitnodiging
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Antwoord van Remit Home

Hi Ernest, thank you for your patience. At the Home of Trust, we maintain strict delivery protocols, and we have successfully transitioned your transfer into our Priority Amendment Stream following your confirmation. This ensures the funds are synchronized for immediate delivery today, bypassing previous recipient-side network constraints. We are overseeing this finalization to ensure a successful conclusion. Please feel free to reach us at +441535553402 for a live update on your delivery status.

Beoordeeld met 1 van de 5 sterren

I’ve made a transaction 4 days ago…

I’ve made a transaction 4 days ago which shows ready but still not credited to the beneficiary
Their customer service keeps saying
We have sent your case for further investigation to our main department. They are reviewing it closely and handling it directly. Please bear with us until we receive an update, and we will inform you promptly once any information is available.
Use this App at your own risk ⛔️

5 maart 2026
Review zonder uitnodiging
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Antwoord van Remit Home

Hi Obouy, we have reviewed your transaction and confirmed that while the funds were processed and made ready for delivery, they were declined by the Recipient’s Network Provider. We are currently awaiting further details to ensure a successful alternative resolution. At the Home of Trust, we prioritize the security of your capital and will continue to coordinate with you directly to ensure your funds are finalized successfully.

Beoordeeld met 1 van de 5 sterren

Appalling service,do not use if you value your money

I've never written a negative review in my life but i feel compelled to write this as a warning to others .I needed to urgently pay a bill in Ghana and so made a transfer through the app and recieved an instant notification that the funds has been credited,which turned to be false.When i contacted their customer support over a 3 week period, i was told inconsistent misleading information,auto generic replies about failed delivery,experiencing delays in making payments,technical issues with payout partners etc, which are all not one off's lies, but but a consistent pattern of excuses to further hold on to your money.l was finally assured the funds will be redelivered in a 24 hour period ,yet this has not happened.I have kept records of all conversation and chats as evidence of break of contract and intent to escalate it to the financial ombudsman or claims court.Their conduct raises serious concerns about honesty,transparency,lack of empathy and possible fraudulent activities.Base on my experience ,Please do not uses their services regardless of if you value your time,money and mental health.I'll update if it changes

17 februari 2026
Review zonder uitnodiging
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Antwoord van Remit Home

Hi Adolf, we are pleased to confirm that your transaction has been successfully Finalized and Delivered. At the Home of Trust, we maintain the highest standards of integrity, and we have ensured your funds were processed with absolute precision. Thank you for your patience while our senior team synchronized this transfer. We are glad to have reached a successful conclusion and look forward to serving you again with the elite service we are known for.

Beoordeeld met 1 van de 5 sterren

I have send money since 8:00am till…

I have send money since 8:00am till date the money hasn’t reflected in the account

7 maart 2026
Review zonder uitnodiging
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Antwoord van Remit Home

Hi Ernest, we have verified that your transaction was successfully processed by our system. Please be advised that credit reflections are subject to the Recipient Bank’s Weekend Processing Schedule. As we have already finalized the transfer, your funds will reflect as soon as the local banking network resumes its standard clearing cycle. We are monitoring this closely to ensure your 'Home of Trust' experience remains seamless.

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