Republic of Cats Reviews 

2.091
TrustScore 4.5 uit 5

4,4

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Lees wat reviewers zeggen

Beoordeeld met 5 van de 5 sterren

All my cats enjoy their meals from RoC. They eat everything they're given. Customer service is good and deliveries arrive on time. However, my last order was delayed by the delivery company and, up... Toon meer

Beoordeeld met 5 van de 5 sterren

Firstly my 2 senior cats love both the kibble and wet food from RoC - previously they’d gone off their pouches and weren’t really interested in kibble, whereas now their appetites are back and they c... Toon meer

Beoordeeld met 5 van de 5 sterren

I got the 10 day taster pack expecting my cat Salem to only like the wet food as he usually does, but he is just as excited about the biscuits which I'm over the moon about. Additionally, his fae... Toon meer

Beoordeeld met 3 van de 5 sterren

are cat did not like this food we tried to cancel are order but was told we don’t do do refunds and to donate are £50 of cat to a cat sanctuary

Bedrijf heeft geantwoord

Bedrijfsgegevens

  1. Dierenwinkel
  2. Veevoerhandel
  3. Maaltijdbezorging
  4. Dierenverzorgingswinkel

Over Republic of Cats

Geschreven door het bedrijf

Republic of Cats logo

Welcome to The Republic

Where every kind of cat is welcome. Cats keep us going (literally), so we’ve created a meal plan experience for your furball that’s as unique as they are—without breaking the bank.

Personalised Nutrition

We believe in personalised nutrition for your cat. No two cats are the same, and their needs change over time. Our meal plans are tailored to your cat’s unique needs—age, breed, activity levels and more—to support lifelong health. The result? A flexible, personal plan that evolves as your cat does.

Tempted? Try for only £5

How It Works

- Take our quick online quiz—just a few questions about your cat.

- Get a personalised feeding plan tailored to your furball.

- Add our delectable charcuterie treats at 50% off for your first delivery.

- Receive your order at your doorstep in 100% recyclable packaging.

There’s never been a better time to give your cat’s mealtimes a refresh by claiming your first 28 meals for just £5.


Contactgegevens

4,4

Uitstekend

TrustScore 4.5 uit 5

2K reviews

5 sterren
4 sterren
3 sterren
2 sterren
1 ster

Vraagt klanten om een review

Dit bedrijf nodigt klanten uit om een review achter te laten. Deze mag zowel positief als negatief zijn.

Heeft 92% van zijn negatieve reviews beantwoord

Reageert doorgaans binnen 1 week

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4,4

Alle reviews

(2.091)

225 reviews in de afgelopen 12 maanden

Een review schrijven
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Beoordeeld met 5 van de 5 sterren

Great company - highly recommend

The packaging is lovely, deliveries are on time and the customer service is really helpful. My cats (previously picky eaters) have been eating RoC food for nearly two years - they are very healthy and happy. Highly recommended.

19 februari 2026
Beoordeeld met 5 van de 5 sterren

My cat loves Republic of Cats food

My cat loves Republic of Cats food. Ordering, liaising with staff and receiving the items worked perfectly without a single issue. In fact I had to change my order to order even more food as my cat was so keen on the products.

18 februari 2026
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

Great service

Great service. Monthly chance to change her diet plan, making it simple. Tilly lives her food and I love it being delivered right on time

18 februari 2026
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

I've seldom had to contact Republic of…

I've seldom had to contact Republic of Cats as there is rarely a problem. On the couple of occasions that I have their customer support /advisors have been helpful, friendly and professional. This time was regarding a delivery query, and it was answered, and resolved by Leah within 24hrs. Always happy with their service and products. Most importantly, so is my cat!

12 februari 2026
Review zonder uitnodiging
Beoordeeld met 2 van de 5 sterren

No reply on Wattsapp to Queries - Missing Taster Boxes

I ordered 2 taster boxes and they didn’t arrive - contacted customer services through wattsapp and no reply unfortunately.

I contacted them through email and Im struggling to get them to confirm resending of the order.

Customer services through wattsapp seems shabby for a company with a good score on here maybe it’s public vs private face? The two don’t seem to much up?

Disappointing.

16 februari 2026
Review zonder uitnodiging
Logo Republic of Cats

Antwoord van Republic of Cats

Hi there,

Thank you so much for taking the time to leave us with this feedback.

The Customer Care Team have dealt with your query via email and have confirmed that replacement Taster Boxes will be sent out to you ASAP. We're sorry that your initial order got lost.

I've had a look and can see you messaged us on both WhatsApp and email. To keep all correspondence in one place, if a customer has contacted us via multiple channels, we merge the requests together. This is to ensure you aren't having multiple conversations with multiple team members at once. Rest assured, we were not ignoring your WhatsApp, but appreciate the feedback and will take a look at this process in the future.

I hope that the cats love the Taster Boxes. Please do reach out to us if you need a hand with anything else.

Thanks,

Ronnie

Beoordeeld met 3 van de 5 sterren

We have tried a number of subscription…

We have tried a number of subscription brands before deciding on which one to commit to. Unfortunately my cat does not like Republic of cats! Not sure why?? 3 stars for tailored recipes and it was nice to have her name on the dry kibble pouch. Customer service good.

13 februari 2026
Review zonder uitnodiging
Beoordeeld met 4 van de 5 sterren

I’ve been refunded, thank you very much

I originally wrote a negative review about my experience dealing with a box that shipped after I cancelled my subscription but I’ve just been refunded and the courier will hopefully be taking the the box back, I was definitely frustrated but now I’m impressed with the way I have been treated during this process

12 februari 2026
Review zonder uitnodiging
Logo Republic of Cats

Antwoord van Republic of Cats

Hi Andrew,

Thanks for taking the time to leave this feedback.

I can see that you have gotten in touch with our Customer Care Team, and we have found a solution for you. We managed to stop the order from being sent out and issued you a full refund.

We have reached out to you via email with the details. Please do reach out to us if you need help with anything else.

All the best,

Ronnie

Beoordeeld met 5 van de 5 sterren

Firstly my forever hungry cat "TeeCee"…

Firstly my forever hungry cat "TeeCee" was finally full and satisfied within days of starting on "The republic of cats" tins.
My issues with payments was rectified promptly, demonstrating an excellent customer service team.
I couldn't be happier.

12 februari 2026
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

i have 2 pussycats

i have 2 pussycats, and as with all pussycats, they are inclined to be picky, so i told them it's republic or nuffink, they said oh alright we will give it a go, so, i gave them some, they couldn't speak for a while, 'cos i have told them, 'don't talk with your mouth full'. So when they had swallowed what was in their mouths. All they would say is 'more, more', so what could i do? i gave them more and more. So I now have happy pussycats

10 februari 2026
Review zonder uitnodiging
Beoordeeld met 3 van de 5 sterren

Maybe again in the future

Having brought the product as a trial my cat didn't take to it and recipes like duck in vegetable sauce did not appeal to him. The presentation, quality and effort that goes into the product is first class. I won't rule out trying them again in the future.

9 februari 2026
Review zonder uitnodiging
Beoordeeld met 2 van de 5 sterren

Food is good but ....the people behind…

Food is good but ....the people behind the republic of cats don't understand that cats can be fussy and what they liked one week they may not like another ! I tried several times to change out one carton ( they call it a sleeve ) for one other sleeve just to see whether Hetty cat would like it . Apparently this was not possible as it wasn't in Hetty's feeding plan and the kitchen couldn't accommodate this request . I have cancelled my subscription and now with another company who seem much more accommodating

29 januari 2026
Review zonder uitnodiging
Logo Republic of Cats

Antwoord van Republic of Cats

Hi there Siobhan,

Thanks so much for taking the time to leave this valuable feedback.

Each one of our recipes comes in a sleeve containing 5 tins, so when you select a recipe, you'll receive at least one sleeve of this recipe in your ongoing orders.

I can see that you were after just one tin of a recipe to try. We do offer our full range of tasty recipes in our Taster Box, so your furry friend can discover what they love the most. Your cat's menu is then fully accessible at any time from your Account Page, where you can update their preferences as often as you'd like. I do appreciate that whims can change and you may want to retry some of the recipes in the future without committing to a whole sleeve, but you can always remove a recipe in the following order if it doesn't work out.

We'd love to get this sorted for you, so if you drop us a message at chat@republicofcats.com, a member of our team will get back to you with a solution as soon as possible.

All the best,

Ronnie

Beoordeeld met 5 van de 5 sterren

I love the whole concept of Republic of…

I love the whole concept of Republic of Cats. My cats problem with the food is she is a feral cat who has fed herself on rats and mice. She does not like whatever it is in the tins and licks off the gravy leaving the rest. She also ignores the dry food. My quest to find what she can eat continues.

6 februari 2026
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

AT LAST SOMETHING MY CAT LIKES

My cat will only lick most of what I give him(he might eat 30% max) if he likes it, if he touhes it at all. He eats most of what he gets from ROC, especially the dry food. I have spent a fortune on food for him and at last I have found something he will eat. It is more expensive than, say whiskers for a month but at least I am not throwing most of it out.

24 januari 2026
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

Ronnie was responsive

Ronnie was responsive, kind, friendly & funny.
He knows his job well.
Thank you for sorting out mine & Charlie's problem......we can't have him eating any low quality cr#p
Much love & fur 😻
⭐️⭐️⭐️⭐️⭐️

16 januari 2026
Review zonder uitnodiging

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