Responsible Life Reviews 

Our advisor David La Haye was very knowledgeable regarding the complexities of Equity Release and made sure we were fully informed of the pros and cons. He made sure he was fully understanding or our requirements and advised us accordingly.
Would recommend David should you be considering Equity release in the future.

kristian our legal adviser came out to our home to deal with our equity release he was very assuring and expalined everythink very clearly he wasnt pushy at all and just let us make up our own mind and to let him know when we had decided we felt really comfortable with him and would highly recommend him

Rebecca attention during the process was invaluable as property involved a leasehold title thus legal delays were expected. Very reassuring when need to extend offer dates - would be very pleased to introduce to others

Excellent experience. Tracy is very knowledgeable, highly articulate, very personable, helpful, empathetic and very responsive. Tracy made the whole experience, which is quite intimidating, good.

We felt comfortable with our advisor, Paul Wrightson, from our first meeting. He was friendly, approachable, knowledgeable so he gave us the confidence to explore the benefits of equity release for our needs.
He remained in touch throughout the process and looked after our interests 100%. We would have no hesitation in recommending his expertise and services.

Mike was careful to explain every step of the process from the outset, and made sure that I fully understood. Very helpful and friendly, but also with a highly professional attitude that made everything extremely easy. I would highly recommend this company ...it's the second time that I've used them..and would hope that all the advisors are of the same calibre as Mike.

Paul Glendennan was extremely helpful in explaining how the process works and different avenues that were available. Paul is very knowledgeable and pleasant to work with.

Tracy James provided us with an excellent service from start to finish, very professional guiding us through the process stress free, keeping in regular contact at every stage and we knew we could contact her with any queries. We would definitely recommend Tracy, Steve & Sue

Tracy James is a very friendly adviser, explaining everything very clearly and could answer all my questions. There was regular contact throughout the whole process and I felt I was well looked after.

Susan was brilliant, she explained everything at every step and kept us fully informed of progress and letting us know next steps of each stage. We had dealt with Susan before but alas didn't need the services of her a few years back but we made contact and it was as if there hadn't even been a gap in our communications. Susan certainly knows her stuff and I would highly recommend her and definitely use her again if the need arises.

From start to completion Susan was highly professional whilst being attentive and caring also. I found Susan to be honest and reliable. Susan provided relevant factual information throughout and when Susan said she would do something it was done promptly.

Great service, always at hand with help and advice

Tracy took the time to understand our challenges and specific needs, highlighting the alternatives to ER and how we might consider them. The comparative numbers of other ER providers were helpful when making a final decision, as were the projections and impacts of making annual payments to lessen the compound interest. We did finally go down the ER route having considered a number of alternatives including downsizing.

Throughout the application process Tracy kept us informed together with actively helping resolve a special condition imposed by the lender when our solicitor was unable to.

Tracy went above and beyond our expectations and helped throughout the process with guidance and professional advice.

My wife Lesley and I could not have been happier with the service provided by Susan Chessor. Susan, was very welcoming and put us at ease from the get go. She diligently explained what would happen through the process. We were updated regularly and any questions asked in person or by email were responded to in good time and answered honestly and professionally. This would have been a daunting process but through Susan's care and attention it was a 100% smooth transaction.

We've been helped all the way by Dave Long. He covered all bases, and answered all our questions....what made this experience so much easier and better, is the fact that he is a naturally friendly guy with a great sense of humour.
Totally recommendable !!

The service was fast and efficient with excellent communication and explanation of options and products. Would highly recommend Tracey James as an experienced and highly knowledgeable professional in this market .

Rebecca explained things very clearly and was there to support me every step of the way. The whole process went very smoothly and I would certainly use them again if I needed to.

Having decided to pursue the Lifetime Mortgage avenue we were recommended to speak to Richard, who from the initial phone conversation couldn't have been more accommodating. His thoroughly professional attitude together with his caring, thoughtful and understanding helped us to navigate our way to the successful completion of our Lifetime Mortgage. Thank you so much Richard.

Rebecca was thoroughly professional during our dealings with her and Responsible Life.
She explained everything, went through all costs, and fully explained the whole process from start to finish.
Very helpful, and answered any questions or queries that we had.
Thank you for all your help Rebecca

Paul Hood assisted my husband and I with our equity release. He was very helpful, answering all our questions in a professional and friendly manner. Nothing was too much trouble. Additional queries by email were responded to in a timely fashion. The advice we received gave us the confidence to go ahead with the equity release. We would definitely recommend his services.