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Ride EquiSafe Reviews 

641
•
TrustScore 5 uit 5

4,8

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Lees wat reviewers zeggen

Beoordeeld met 5 van de 5 sterren

The team at Ride Equisafe got me set up with both a body protector and an air vest. Responded to my inquiry with a different size than I would have gone with just taking my own measurements, so most d... Toon meer

Beoordeeld met 5 van de 5 sterren

I knew it was time to invest in an Air vest, but I was overwhelmed at the concept of choosing the right one. The virtual fitting was incredibly helpful. I went with the suggested Equitheme vest and it... Toon meer

Beoordeeld met 5 van de 5 sterren

Such an easy process to find the correct Air Vest. I was given all the options, tried on a bunch, chose the most suitable for me, and within maybe 15 minutes was done. It arrived about a week later... Toon meer

Beoordeeld met 4 van de 5 sterren

True the vest did not inflate upon impact. Rare but it is a mechanical vest. There was a manufacturers defect in the seam. It had inflated before when I accidentally jumped off. The vest has been... Toon meer

Bedrijfsgegevens

  1. Paardrijwinkel

Geschreven door het bedrijf

Ride EquiSafe is not your standard tack store. We specialize in keeping you simultaneously safe and stylish in the saddle. We carry the broadest selection of equestrian safety products across North America, including air vests, body protectors, safety stirrups, and riding helmets. Whether you’re hacking out on the trails, taking a lesson, or competing from the local level up to the international level, we believe that all riders should use equipment that ensures the safest possible experience.


Contactgegevens

4,8

Uitstekend

TrustScore 5 uit 5

641 reviews

5 sterren
4 sterren
3 sterren
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4,8

Alle reviews

(641)

121 reviews in de afgelopen 12 maanden

Een review schrijven
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Beoordeeld met 5 van de 5 sterren

We bought 2 Hit-Air Pro 3 vests

We bought 2 Hit-Air Pro 3 vests. They arrived as expected. My wife was throwing from her horse when she wasn't wearing a vest and ended up in the ICU. We are both wearing vests now hoping not to repeat that experience. The vests are comfortable to wear and lightweight. Hope we don't have to review how they perform!!!

9 juli 2026
Beoordeeld met 4 van de 5 sterren

My vest did not inflate upon impact -

True the vest did not inflate upon impact. Rare but it is a mechanical vest. There was a manufacturers defect in the seam. It had inflated before when I accidentally jumped off. The vest has been fixed with a new tube, and tested. The rep was outstanding. Will reimburse my cost for shipping the vest (and now the company is changing the policy to automatically send a label, up front, if there is an issue with a vest.) The quality control on the vest and testing was explained in detail. I feel much more confident in wearing the vest. Also sending 2 replacement canisters. Thank you!

7 juli 2026
Beoordeeld met 5 van de 5 sterren

Easy to order

Easy to order. Did wait for a while before receiving but was told that would happen. Love the body protector. Fits great.

6 juli 2026
Beoordeeld met 5 van de 5 sterren

Katherine had great communication with…

Katherine had great communication with me prior to my visit to discuss my needs and concerns. She was fully prepared when I arrived with many items to try on making the fitting experience seamless. Was conscientious of my needs and budget. I love the new helmets my daughter and I were fitted for as well as my new eventing vest. Great experience! Highly recommend!

27 juni 2026
Beoordeeld met 4 van de 5 sterren

Well worth the vest.

The vest was great I suggest you get a short size. Anything bigger would make riding difficult unless your tall im 5ft 4inc. The only down size was the wait time to get it. It took 5 weeks to get it. It is worth the wait! It's got good air flow and comfortable.. easy to get off the horse. Ive tried others ans I got caught up on the stirrups.

2 juni 2026
Logo Ride EquiSafe

Antwoord van Ride EquiSafe

Thanks so much for your feedback Susan! Vest length should be determined by the length of the rider's torso rather than their overall height. It looks like you ordered a vest that we indicate takes up to 15 weeks for delivery (they are made to order for us), so I'm thrilled that we were able to get it to you in 5 weeks. Thrilled that you love the vest - you definitely selected a good one!

Beoordeeld met 5 van de 5 sterren

Fantastic experience

Fantastic experience! I sent in my measurements and received an email back promptly asking me more questions. then I received three suggestions for safety vests. this was also on the weekend! I just got my air vest and can't wait to use it.

6 juni 2026
Review zonder uitnodiging
Beoordeeld met 1 van de 5 sterren

Their customer service is nonexistent

Their customer service is nonexistent. Do not buy clothes from this retailer. They require that the customer contact them in order to start a return; however, they do not return voicemails left and do not answer the phone. Effectively making it impossible to return items.

2 juni 2026
Logo Ride EquiSafe

Antwoord van Ride EquiSafe

Hi Catherine, I'm so sorry that we somehow missed your call. At the time you said you called, we were at a busy horse show in Upperville, VA where cell and wifi service is virtually non-existent. We do specifically ask on our website that return requests be emailed to us. You emailed us on 6/10 at 12:25 PM and we responded promptly at 1:24 PM. However, in the interceding time, you posted this negative review at 1:17 PM. Affording a business 52 minutes to respond to an email before posting a negative review seems unreasonable, but it's clear that we did not meet your high expectations, for which I'm truly sorry.

We wish you the best of luck in your future endeavors finding a business that is able to respond to your requests more promptly.

Beoordeeld met 5 van de 5 sterren

Consultative Sales

They actually consult with you on what to buy. I had a few go rounds in email along with sending measurements and pictures. So I trusted that what I was getting would fit and also function they way I wanted.

2 juni 2026

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