The team at Ride Equisafe got me set up with both a body protector and an air vest. Responded to my inquiry with a different size than I would have gone with just taking my own measurements, so most d... Toon meer
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Lees wat reviewers zeggen
Excellent service. They helped me pick which safety vest worked best for me and sized it correctly despite me not measuring myself very well!
True the vest did not inflate upon impact. Rare but it is a mechanical vest. There was a manufacturers defect in the seam. It had inflated before when I accidentally jumped off. The vest has been... Toon meer
I knew it was time to invest in an Air vest, but I was overwhelmed at the concept of choosing the right one. The virtual fitting was incredibly helpful. I went with the suggested Equitheme vest and it... Toon meer
Bedrijfsgegevens
Geschreven door het bedrijf
Ride EquiSafe is not your standard tack store. We specialize in keeping you simultaneously safe and stylish in the saddle. We carry the broadest selection of equestrian safety products across North America, including air vests, body protectors, safety stirrups, and riding helmets. Whether you’re hacking out on the trails, taking a lesson, or competing from the local level up to the international level, we believe that all riders should use equipment that ensures the safest possible experience.
Contactgegevens
2676 John Shehan Rd., 28756, Mill Spring, Verenigde Staten
- 919-404-9744
- info@rideequisafe.com
- rideequisafe.com
4,8
Uitstekend
642 reviews
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Consultative Sales
They actually consult with you on what to buy. I had a few go rounds in email along with sending measurements and pictures. So I trusted that what I was getting would fit and also function they way I wanted.
2 juni 2026
Adorable and comfortable cover shirt…
Adorable and comfortable cover shirt for show days!
25 mei 2026
Excellent customer service
Online call staff and staff in Ocala store were very helpful in finding protective vest that fit perfectly
25 mei 2026
I needed a replacement canister for my…
I needed a replacement canister for my X-Air Safe vest after I inadvertently dismounted without unhooking. My order came quickly and thanks to Catherine’s excellent video I had no trouble replacing the spent cartridge.
11 mei 2026
Really appreciated the guidance to buy…
Really appreciated the guidance to buy my first air vest! Very happy with the one we chose.
4 mei 2026
Fantastic products and incredible…
Fantastic products and incredible friendly and accommodating people. This place is fantastic!
4 mei 2026
The ONLY place to shop
Excellent advice and knowledge of their and other products. Great variety and quality of products. The most comprehensive safety equipment shop I’ve ever encountered. Friendly service. I recommend to all my friends.
7 mei 2026
Fantastic experience
Fantastic experience! I sent in my measurements and received and email back quickly asking me more questions. Then I received three recommendations for safety vests. This was also on the weekend! I just got my air vest and came wait to use it.
19 april 2026
Best in the business!
Catherine gives honest, helpful guidance and has expertise on all of the products she carries. I live far away and only shop with Ride EquiSafe for safety equipment!
15 april 2026
Excellent choices and perspective on…
Excellent choices and perspective on which vest would be most suitable. Strong customer service orientation.
14 april 2026
Don't Order If You Need It Anytime Soon
A representative on the chat was extremely helpful when I was selecting a safety stirrup after an injury. Because of that, I purchased the stirrups from Ride Equisafe, even though there are numerous other retailers who sell them. It was a big purchase so it qualified for free shipping. However, it was sent via FedEx "Economy," so I am now not scheduled to recieve the package until at least 2 weeks after purchase. When I chatted in again to find out the source of the delay, the representative was rude, unhelpful and stingy. Catherine has always been so generous, but I will not be ordering from here again.
9 april 2026
Antwoord van Ride EquiSafe
Hi Cara, thanks so much for alerting me to this. I've reviewed your order history and also pulled the chat log and I think some clarification is needed. You placed your order on April 9th and your item was packaged and a label printed on the same day. It was picked up by FedEx on the 10th. You elected for free shipping, which is always economy ground. At no point did you inquire about expedited shipping nor did you indicate needing the item by a certain date when we spoke during our consultation.
Once a package is picked up by FedEx, it is unfortunately beyond our control. There was indeed a hiccup with FedEx during transit, resulting in a delay. Please keep in mind that we ship from North Carolina and you are located in Colorado. It should be expected that it takes 5-7 business days for arrival.
Upon pulling the chat log, you were met with promptness and courtesy, even when bemoaning that we had "sent your package by camel." You then demanded that we overnight you another item or provide a discount code for a future purchase, even though you had been extended a discount code for this purchase.
While I understand the excitement in awaiting an order, short of personally delivering the item to your door, there's not much else we could have done to assure quick delivery, as the item was out our door less than twelve hours after the order was placed, demonstrating our commitment to customer service and speedy shipment.
I understand that sometimes people have bad days and take frustrations out on others, but our team really did everything possible to meet expectations. I hope you have better luck shopping elsewhere in the future.
Kindly,
Catherine
Ride EquiSafe has been so helpful and…
Ride EquiSafe has been so helpful and incredibly quick to respond. I really wanted a pair of safety stirrups but didn’t know where to begin. Catherine was so helpful in sharing the different options and helping me figure out what is the best for me. And she was SO right. I love my flex-on Iron S stirrups. If you have any questions they are so great with helping. Don’t hesitate to reach out to them.
8 april 2026
good experience
I was very impressed with the service I received from Ride Equisafe. Catherine was patient with all my questions and she replied promptly to my communications. Good experience.
29 maart 2026
The employee working the store at wec…
The employee working the store at wec was so knowledgeable & helpful
28 maart 2026
Highly recommend!
Always go to them first if I am looking for new safety equipment or riding attire! They carry a great selection and are super knowledgable and helpful.
25 maart 2026
Great service
Great service. I had ordered the wrong size, emailed, heard back in half an hour and was taken care of right away.
Thank you!
18 maart 2026
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