Right Fuel Card Reviews 

Great service provided by Connor Teale, very professional and helpful.
Many thanks.
Christian.

Because of the oil fuel price keep raising and the BP fuel card get the price higher than the market price.

Appreciated of Charlotte Roberts from Right fuel card support kindly help to waive my card monthly fee that I can freely to keep the card and no pressure to keep or cancel the card.

Excellent service from Setareh Ahmadvand

I had a great experience getting my fuel card. Setareh Ahmadvand was extremely kind, helpful and professional throughout the whole process. She explained everything clearly, guided me through each step and provided excellent support whenever I needed help.

The whole process was smooth and easy thanks to her assistance. I’m very happy with the service I received and would especially like to thank Setareh for her patience, kindness and excellent customer service.

Highly recommended!

Adam is always available, helpful and friendly, any issues we have he sorts quickly and efficiently, shows great customer service and gives us solutions to issues, he has consistently delivered the service we were promised in the initial call/emails which can be unusual in the fuel market.
Would thoroughly recommend.

I applied for fuelcard online and WES got back to me real quick. He was very good to talk to and the process really easy and fast.

Sanah was so helpful I couldn’t get the pin for my card she explained step by step excellent service

Worst company don’t even open a account with them stay well clear

What can I say! An absolute headache free smooth well communicated register. It was straight forward and prompt to advise me and guide me the right way.
Samantha Campbell & Kae-Lauren thank you so much for your assistance! 10/10 service, 10/10 communications, 10/10 keeping me updated.

This company have snuck in a monthly charge by offering an optional free service that I didn’t ask for - after the trial period that I had no idea about - suddenly it’s £26.95 a month. Absolute sharks behaviour - where is my refund ?

Update - so after Joshua Lachance confirming on the phone the charges would indeed be refunded - an email has come through refusing the refund. This is despicable business practice and a MCOL claim will be on its way in due course.

Dealing with Setareh Ahmadvand at right Fuel Card Company has been an absolute pleasure, with her knowledge the whole set up from start to finish was so easy and the support we received from Setareh was amazing communication…

Connor has been super helpful in guiding me to a solution that works for my business and giving me a personal representation in getting me set up and talking me through how to use the service.

No email stating that non usage fees would be applied if not used, just a charge appearing on the invoice even though a monthly fee for the card was still being taken.

Wes the Sales Manager is really amazing . The way he guides and answered questions speaks a lot. I would really appreciate him . Apart from them, i believe having this card will ease my fuel tension and help manage it in better way

Daily fluctuations in oil prices and price increases.
I would like my account to be closed, just as I discussed with Kae- lauren today. Thank you.

I contacted Right Fuel Card after reviewing the charges on my account, as being a low-volume fuel user some of the monthly costs were becoming difficult to justify.

After discussing my concerns, the unnecessary services were removed and my account was reviewed further. Amy then contacted me personally and managed to substantially reduce my ongoing monthly card fee.

I was particularly impressed that my concerns were listened to and a sensible solution was found which allows me to continue using the fuel card.

**Excellent customer service from Amy and team and a very satisfactory outcome. Thank you, Paul

I would not recommend this company to any business as they over charge and do not explain this and opt you in services automatically without your consent and when you raise a complaint it gets 'looked at' so i would strongly advise businesses users not to go ahead with this. And then expect customers to leave a good review when they haven't delivered the service you want, just soley speaking nicely doesn't make the company a good fit.

Sanah was amazing helpful talking me through finding my pin number today . Well trained respected my being that sometimes I could remember things . Also sent a email explaining how to get my pin number up . Was nice to talk to someone understanding.

Our query has been dealt with speedily and efficiently.

Excellent service from Sanah, she went that extra mile to process my direct debit form.
Cannot thank her enough for her effort and time to make sure everything was up to date, she even helped me through my own phone as to send the documents.