Rigu Reviews 

256
TrustScore 5 uit 5

5,0

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Beoordeeld met 5 van de 5 sterren

Superb quality camera strap, fast delivery and fits my Rollieflex perfectly…and at a good price. I would definitely use Rigu again

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

Wanted a specific EMBOSSED camera strap that wasn’t listed on website. Emailed Andrew who responded almost immediately. His response was along the lines of “could do this but won’t as it doesn’t wor... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

So never had a vegan leather strap before, always worried about the quality and then I found Rigu. It came really swiftly and was very well packaged. I opened the little cloth bag and wow - what a bea... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

I found Rigu when searching for a new camera strap and have been so impressed that it's not another faceless store but instead a really great personal site where the owner emails you directly to keep... Toon meer

Bedrijf heeft geantwoord

Bedrijfsgegevens

  1. Camerawinkel

Geschreven door het bedrijf

Rigu is a camera straps & accessories company founded in 2011. Offering high quality camera straps, bags, and accessories along with industry-leading customer service for hobbyist and professional photographers.


Contactgegevens

5,0

Uitstekend

TrustScore 5 uit 5

256 reviews

5 sterren
4 sterren
3 sterren
2 sterren
1 ster

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5,0

Alle reviews

(256)

38 reviews in de afgelopen 12 maanden

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Beoordeeld met 5 van de 5 sterren

What a great company

What a great company. Andy takes such good care of his customers and sources the best possible gear for us photographers. It's clearly a passion he has turned into a business.

28 augustus 2024
Review zonder uitnodiging
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Antwoord van Rigu

That's so kind of you to say, thanks for taking the time to leave a review!

Beoordeeld met 5 van de 5 sterren

Super helpful team selling accessible…

Super helpful team selling accessible and high quality products.

Highly recommend their rainbow radiant flare camera filter, stretch creative filter, and magnetic filter adaptors - great for manipulating images without losing areas of detail and magnetic adapters are ideal for a live music photography environment where time is of the essence.

I can't attach images to show you how wonderfully they work but examples are available on @charliebr00k on instagram.

If considering getting into using filters, couldn't recommend them enough!

5 juli 2024
Review zonder uitnodiging
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Antwoord van Rigu

I've just been looking at your Instagram, those filter photos are so cool!

Beoordeeld met 5 van de 5 sterren

Competitive pricing & wonderful selection of products.

By far the best customer service experience shopping online! Brilliant online shop with a great selection of products, all reasonably priced. I would most definitely recommend Rigu, for both service & products. Very speedy shipment with absolute customer care.
Please try this store, for anything photography.....you won't be disappointed!

14 juni 2024
Review zonder uitnodiging
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Antwoord van Rigu

Thanks for the glowing review, it's so kind!

Beoordeeld met 5 van de 5 sterren

Ordered the Holdfast Dual Camera…

Ordered the Holdfast Dual Camera Harness from Rigu, received within 48 hours as well as a very friendly and helpful answer from Andy re: my questions. Great customer service, which was why I ordered from Rigu in the first place. Very happy with the service!

12 juni 2024
Review zonder uitnodiging
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Antwoord van Rigu

Thanks Rury, happy to have helped!

Beoordeeld met 5 van de 5 sterren

Best of the best

I cannot recommend Rigu high enough, I am a UK based photographer with a passion for light painting and Rigu is the best place to buy the equipment I use. The products are exceptional and the service to outstanding.

23 april 2024
Review zonder uitnodiging
Logo Rigu

Antwoord van Rigu

That's very kind of you Rich, always happy to serve the light painters of the UK!

Beoordeeld met 5 van de 5 sterren

Great product selection, fantastic customer experience

Great product selection, fantastic customer experience

I've bought a few items from them over the years and every time I'm impressed by the speed and quality of their service. They take customer experience very seriously.

No question, if you ever need camera accessories, this should be your first stop.

8 april 2024
Review zonder uitnodiging
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Antwoord van Rigu

Thanks Radu, people coming back for another order tells me that I'm running the business right!

Beoordeeld met 5 van de 5 sterren

Personable and exceptional customer experience

I was looking some holdfast products and Rigu made the purchasing of it in the UK an easy process. They clearly make customer care their top priority and I can honestly say that the customer experience was incredible. Great comms throughout, in a really nice and personable way. I would have no hesitation in recommending this company. 1st class service.

11 april 2024
Review zonder uitnodiging
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Antwoord van Rigu

Thanks so much for the review!

Beoordeeld met 5 van de 5 sterren

Brown Retro Strap X100VI…

I ordered a leather camera strap for my Fuji mirrorless camera Friday afternoon and received it Saturday morning, it was well packed and protected in the boxes and I also received emails from Andy at RIGU and Royal Mail keeping me informed about my purchase.

The quality of the strap is excellent and I have used RIGU previously when I bought a Holdfast Moneymaker, again Andy’s customer service was above and beyond.

Over the years I’ve sent so many of my photography friends to the RIGU website and all have been impressed with the service they received.

6 april 2024
Review zonder uitnodiging
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Antwoord van Rigu

Thanks for the review Lawrence!

Beoordeeld met 5 van de 5 sterren

I ordered one of Long Valley's books

I ordered one of Long Valley's books. The book arrived promptly, via the Royal Mail, in good protective packaging. The book is exactly what I ordered.

28 maart 2024
Review zonder uitnodiging
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Antwoord van Rigu

Thank you very much for the review!

Beoordeeld met 5 van de 5 sterren

Perfect experience start to finish

The strap I ordered is beautiful, a quality product. More importantly the personal service, speed of service, email with information on despatch, and the nice touches with the packaging of the item are all very much appreciated. It was a pleasure to deal with Andy, thank you.

23 maart 2024
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

Superb service

Superb service. Email arrived stating the tracking number and items arrived on time.
Goods were well packaged. No issues at all. Highly recommended.

21 maart 2024
Review zonder uitnodiging
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Antwoord van Rigu

Hi John, thank you very much for the review. It's great to hear you were impressed by the service, especially since your order was handled by my brother whilst I was away at the Photography Show.

Beoordeeld met 5 van de 5 sterren

Excellent as usual

Very speedy delivery, excellent communication and customer service. I'm delighted with my filter and can't recommend Rigu highly enough

12 maart 2024
Review zonder uitnodiging
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Antwoord van Rigu

Thanks so much for the review Caroline!

Beoordeeld met 5 van de 5 sterren

First class service

This the the 2nd order at Rigu and as usual the service is outstanding. I placed the order this morning and have received confirmation of dispatch by lunch time. Many thanks to Neil for standing in for Andy and sending so promptly. The products are really good too. First class service.

27 februari 2024
Review zonder uitnodiging
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Antwoord van Rigu

Thanks for the feedback, Neil did a great job whilst I was away!

Beoordeeld met 5 van de 5 sterren

Speedy delivery

Ordered some photographic fibre optic brushes and and adapter to be fitted to a torch for light painting. Rigu have a huge range of colours to choose from. The delivered parcel was well packaged and arrived quickly.
A big thank you to Neil for sending out the order on behalf of his brother Andy,

27 februari 2024
Review zonder uitnodiging
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Antwoord van Rigu

I'm lucky to have Neil to help out when I'm away. Thanks for the review!

Beoordeeld met 5 van de 5 sterren

Rigu best seller ever

One of the kindest and most helpful sellers I have ever met, efficient and honest. if everyone were like him the world would truly be a better place! Well done Andrew

7 januari 2024
Review zonder uitnodiging
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Antwoord van Rigu

You're one of the best customers Giuseppe!

Beoordeeld met 5 van de 5 sterren

Thin leather camera strap

Thin leather camera strap. Easy ordering and payment. Quick delivery. Lovely strap and packaging. Will definitely use again.

31 januari 2024
Review zonder uitnodiging
Logo Rigu

Antwoord van Rigu

Thanks, Simon!

Beoordeeld met 5 van de 5 sterren

Great Magnetic Filter Adapters

I bought a bunch of magnetic adapters for my existing circular filters and they work really well. The ability to switch filters, without having to screw them on and off, has been something that I've wanted for a long time. Great for getting a Polariser or ND filter on and off quickly and easily.

I even 'pushed the envelope' and got two sets for attaching a pair of screw on lens hoods to the outer thread of 77mm & 82mm polarisers. This is good for telephoto lenses with deep lens hoods, so that rotating the hood adjusts the polariser, without having to remove a bayonet hood, or reaching inside the hood. This had the added benefit of making stiff polarisers easier to turn. However, the caveat is, that with this arrangement, putting the camera (lens down) into a camera bag, will easily knock the hood off. Also, one has to get used to turning the hood carefully, but it does work.

I would recommend getting the Rigu magnetic lens caps. My existing lens caps can be attached to the lens side magnetic adapter (or with a lens side adapter attached to a filter outer thread), but not really that securely, and can fall off in the camera bag; so get the lens caps

These magnetic adapters are incredibly good value for money as compared to others available They also help you save a lot more, by adapting filters you already have, rather than ordering new expensive integral magnetic filters. I only hope that Rigu can extend their range to include 105mm & 112mm sets

The service from Andy at Rigu is first class. I ordered several pair of adapters and he threw in a couple of magnetic lens caps F.O.C.: highly recommended!

1 november 2023
Review zonder uitnodiging
Logo Rigu

Antwoord van Rigu

Mike, this review is incredible! Thank you so much for taking the time to leave your thoughts so comprehensively. Really interesting to hear about how you're using them for applications that I hadn't considered too.

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