the ilab Reviews 

Ever since I walked into the ILab to sort my phone I have never looked back. Your always welcomed with a smile and the staff are always so helpful, I wouldn’t go anywhere else, highly recommend!!!

My problem was fixed very quickly....yes, it was me not the phone! I wasn't made to feel foolish, but was given a few tips to give me a little more control of my phone. Thank you for your kindness and sensitivity and excellent service with a smile.

Was buying a new phone. All the staff, in particular Chris, were most helpful, not patronising but very patient in explaining things. They also helped to set up the new phone much faster than I could have done.
Given the outstanding customer service the prices were very competitive including the trade in price for my old phone.

I always go to ilab. They are patient and very helpful. Was seen quickly and problem sorted. Often go in for advice which is free

Honest, reliable service. No hidden costs always willing to help!

What a fantastic shop. The best in Barnstaple by a long run

One is welcomed and treated really well. We had a problem with a new ipad which would not switch on. We took it to ILab to sort it out. Went home and when I tried to log in, it just refused my instructions. Two days later we returned to ILab and they did work on it and now it will open up.
Many thanks to the two people who sorted it out for us. Thier prices are really good and to our mind, they offer the very best solutions to one's equipment.
Thank you once again and may your business prosper.

Quick, quality repair and great customer service

My iPhone battery started playing up after 6 months of normal operation, the phone would cut out despite having a good charge, and then reboot! I took the phone in and had a new battery fitted in under 2 hours. Matt and the whole team provide friendly, efficient and knowledgeable service. I’m already a happy and repeat customer

Very efficient service and good advice. Would definitely recommend if you have a problem with technical issues

Chris was amazing. Helped me with all my issues. I got a phone from somewhere else (never again) they didn’t want to help. But Chris was so good. Thank you

I was given an Ipad Air 2 but it was locked into the previous owners new ipad. Both myself and the previous owner called into the ilab in Barnstaple and my problems was solved in a very efficient and effective manner. The gentleman could not have been more helpful and refused payment. I'm now the proud owner of a functioning Ipad. Thank you so much

5* from the ilab lads, always happy to help people out, super friendly, cleaned my charging port out at the drop of a hat. Can't recommend enough, the go to phone shop in barnstaple!

We visited the iLab Barnstaple on behalf of our mother, who needed her first ever smart phone. There were several options to consider within her budget and we had to carefully weigh up the options of age of phone versus condition versus tech specification. Arlo, who served us, was fantastic... gave us comprehensive info about each of the phone options and no sales pressure whatsoever... just really clear and straightforward help. We left the shop very happy and confident that we had chosen the right model for my mother's needs and am pleased to say she is delighted with the phone. I have used iLabs before and they are always our go-to shop for all things iPhone. Thank you to the iLab team for your continued great service.

Very quick and friendly service. They identified the problem which was rectified within the time they said. I will always return there if I have a problem

Extremely helpful and patient. Service was first class and would recommend for service and for prices.

It is always an absolute pleasure to seek the help and support from any of the team at Ilab. Their attitude is exemplary, always trying their best to solve a problem in a calm and non judgmental way. Every retail basis would be proud of the customer service at Ilab. Thanks guys - my go to place !

Special mention to Arlo at ILab (Barnstaple) he sorted out a problem for my aunt who had previously gone to another shop (The Techout)for advice and was charged £40 even though they never resolved her problem.

I took my phone in as it wasn't charging through the port cleaned it up and checked it. We found out it wasn't the port but explained what it was and how to deal with it. No charge. Great customer service

Brilliant service. Fixed the screen on my son’s Nintendo switch. Very competitive pricing and great customer service. Jude’s going to be super chuffed that it’s fixed. Thanks guys 😁