the ilab Reviews 

4/12/25
Splendid,thoroughly Above & beyond!

The team are always super helpful and friendly, they are very knowledgeable and explain everything in detail. Wouldn’t go anywhere else! highly recommended.

First class service. Very helpful and didn’t even charge to clean my phone speaker as clogged up. Thank you so much. 👌😎🤙

Excellent service. Highly recommend

Always very friendly and helpful staff, but John excelled today with his advice. I'd really reached end of my tether with a stagnant and overstuffed phone. Now have the space to get my apps back! Would definitely recommend.

So Elderly friendly
Over the years I lab have been my first stop with i phone repairs. Always quick and friendly. They have also given me extra time to explain software issues and how to rectify them.
On several occasions I saw how helpful all the staff were with the more elderly. Being patient and taking the time to explain everything without being patronizing. Quite a valuable attitude to have in this fast high tech modern day.

The most helpful people ever. New phone sorted ! Thank you 😊

Firstrate service, diagnosed problem immediately and fixed it while I was in the shop. I will now only go to this shop.

Very professional service from the ilab team. They've helped me out lots with my families phone issues. Super efficient service and value for money. Best on the Barnstaple high street by far.

Excellent service would highly recommend

Top class, quick service as always 😀

Best staff you could possibly ask for experienced, polite humble and will go the extra mile.
Keep up the good work ILAB

The ilab continues to give me service above and beyond any other retailer I visit. Always friendly impartial advice and never trying to upsell more expensive versions!

Friendly staff save me time uploading new photo thank you

Thought I was down and out but Ilab came to my rescue - fantastic quick service

Very knowledgeable and helpful ,recommended

What a professionals, so helpful and sweet ☺️

Have visited the Ilab twice & purchase a Phone & IPad recently. The service from Matt & his colleague, were a pleasure to buy both Items. The knowledge & professional service was shown on both occasions. Would highly recommend their business to anyone. Thank you again. Ricky.

The service I received was excellent. Very obliging man.john was very helpful

So helpful, so professional, so quick and so kind. Cannot rate them too highly, and also gave great advice as well as fixing my phone - second time using them and just as good service as the first time. Love these guys!