the ilab Reviews 

The guys were very knowledgeable and helpful and replaced my iPhone battery in about 40mins at an excellent price too.

I used to dread phone issues, thinking I'd be without my device for weeks, dealing with my mobile provider.
The I Lab completely changed that! They offer such a fantastic local repair service - Super Quick turnaround and even have a range of reasonably priced handsets for sale should yours be unpreparable, we've just purchased our sixth handset from their, I would recommend without hesitation their services to family and friends.

Excellent service. We tried a couple of other phone shops in Barnstable first who wanted to charge between £40 and £60 for the charging port not working on my iPhone . We decided to go to ilab who said it was a simple bit of fluff inside. He removed it and said no charge. It’s good to see an honest service from a business and we will definitely be returning to buy a new phone from this shop. Thank you so much for your help.

Every time I've used ilab in Barnstaple the staff have always been friendly, helpful and knowledgeable. On my last visit, Matt speedily fixed my iPhone problem. Thanks Matt, thanks ilab!

Another excellent service from iLab. There are lots of different repair services around but I know I can trust these guys! Their knowledge of Apple products is unsurpassed and if they can't help with the problem, they'll be honest and upfront, offering advice and other options. If they notice anything on your phone which could affect the repair, they'll point it out and let you know beforehand and no work is done without your consent. No unexpected charges here, folks! Their fair pricing means you won't be ripped off, £69 for a screen replacement with a premium screen, screen protector and case.....the phone came back to us looking brand new.
I would NOT go anywhere else, I'm truly grateful that we have these absolute wizards in Barnstaple. They're trustworthy, reliable and knowledgeable so you can bet your device is in excellent hands.
Oh, and did I mention that the staff are rather nice people too!

Great service. Very professional and friendly. Don’t bother with back street repair shops. iLab are by far the high street leader.

Popped in for a battery and charging query, very helpful, gave charging port a clean and phone working like new

Really knowledgeable people, Friendly and very helpful.Would definitely recommend them.

I have been very impressed with it here - their patience & support & sorting out issues with my ‘phone today
Much appreciated & I will certainly be recommending them!
Many thanks
Margie Summers

Excellent service. Thanks.

Really great customer service from John who put a new battery in my phone recently.
Great knowledge, super customer focus and friendly professional demeanour.
With special thanks to Arlow as well!
Jo

Explained all the options, even one that would not have resulted in a sale for them too. Carried out the battery replacement while I waited and went above and beyond what I had expected. While waiting I observed numerous customers, from all walks of life, and they were all treated in a very polite, helpful and professional manner. Great to see a local independent business providing such good service. Well done guys!

Changed the battery in my phone. Great chaps and very helpful and polire helpfull. good on price and labour.

My son visited the iLab in Barnstable this morning for a replacement battery for his iPhone 14 Pro.

I cannot overemphasise the dedication and professionalism of the staff. While completing the battery replacement, they went above and beyond by thoroughly cleaning the charging port and carefully repositioning a screen that had been replaced by an unqualified third party. What impressed most was that they performed these additional services without any extra charge.

Highly recommended for anyone needing iPhone repairs.

Broken the evening before, handed to ilab the next morning, mended by lunchtime. These guys have the stock and the skills and their customer service is awesome. Great company!

John was extremely helpful and helped with all my phone issues I would highly recommend.

Bought a new screen for my phone today and mentioned to the lads about my phone not charging so he inspected and cleared out the debris at no additional cost. Charges perfect now!

A warm welcome and a brilliant service. I wouldn’t go anywhere else for my phone repairs. First class

Managed to lock my phone and the ilab unlocked it no problem.Highly recommend them for there swift and professional service.