Rito Reviews 731

Excellent prices and customer service! Only suggestion is to provide the tracking info upfront. I had to email a request for the info.

What a blessing to be able to order DROPS yarns from Denmark while living in the USA.
Seamless ordering and delivery.
Excellent wool.
Excellent pricing.
I can get better (100%) wool for cheaper from Rito than any company in the USA.

Thank you, Rito, for making these great yarns available around the world!

easy to order and quick delivery--
quality of yarn good and at a good price!

Very happy with the quality of the wool- so many pretty colours, and the products were exactly as described on the website. Very fair prices and good communication. Highly recommend Rito for quality wool. My only negative comment is that the bag it was sent in is too flimsy and had ripped, and Australia Post repackaged it - in a clear bag marked “repackaged”. Nothing was missing, thankfully, despite the ripped bag. Next time I will ask for a double bag for the perilous and long journey to Australia. Thank you - I will buy again

Very good selection and pricing of my favorite yarns, “Drops.” I only regret that shipping to Canada took more than two weeks and that I had to pay high customs fees.

Prices are great and shipping was very fast. However, it was sent internationally in a bag instead of a box. One of my crochet hooks snapped the first time I used it, so I'm wondering if it was damaged during shipping. I will only consider Rito in the future for items that are not fragile.

Bought hard to find yarn! I was so happy to find this yarn to make my purple crochet Top!

You have great quality products. Better yet, things ship quickly so I can get started on my upcominng projects. Thank you!!

I ordered a nice power pink color but received a color more like purple/lilac. I reached out to the company and they said there was no difference between the color I received and the color I was expecting- completely nonsense.

I dont know what has change but i was able to do a large order this time instead of just being within a kilo. It was so nice and I have ordered from here frequently. It only seems to ship fast to the US and have loved the yarn i have purchased. Will continue to order from here.

Beautiful Drops brushed alpaca silk yarn, I’m loving how it knits. Loving the price too!

Shipping to Washington State in the US was swift, I was thrilled to receive it so quickly, coming from Denmark.

My package got damaged in transit and I lost some yarn. Customer service was super quick resolving the issue and sending the missing yarn. I am so impressed by this company, thanks Rito!

I am so glad I discovered this country. The prices are outstanding (even with the additional tariffs added to goods sent to the US) and shipping is very quick and reasonably priced. Excellent all around.

My yarn shipped way faster than I thought and was lovely when it arrived. Exactly what I wanted!

Rito had exactly what I wanted, great price (even with US fees) and quick shipping.

I received SOME of the skeins that I ordered but instead of the 6 Drops FLORA Colour 20 - Peach Pink that I ordered, I was sent 6 Drops NORD Colour 20 - Blush.

The FLORA matched another yarn that I wanted to knit with it. The NORD does not go with it AT ALL. I am disappointed.
I could only find 3 skeins of the flora colour 20 at my local yarn shop so when Rito accepted the order for 6 Flora colour 30 and did not contact me, I would never have accepted the Nord as a substitute. Now the only way to correct your mistake, is for me to return the yarn at my cost. AND, I will also have to pay for the cost of the new order as well as the customs.
How do I trust that Rito will fulfill the I order that I asked for and not just send whatever you want???

I would like you to pay for the return of this misordered yarn and send me yarn that I want, as I have already paid for the shipping and the customs.

Please send me a reply.
Susan Abbott

Very fast service! I live in Canada and I usually get my orders within 6 days! And the price of the yarn and shipping fees is still cheaper than many other places, even with Canada!

Could not have been happier. Got to try a new brand. Phenomenal prices. The yarn was on sale but they had stock available! Timely shipping. 1000% will use often.

Absolutely amazing! The yarn was exactly what I envisioned and the shipping to Canada was so quick! Highly recommend!